transmission CHRYSLER 300 2012 2.G Warranty Booklet

TOWING IS COVERED
If your vehicle has to be towed because a part covered by warranty failed, towing to the nearest
Chrysler or Dodge Retailer will be covered by the Roadside Assistance Program (for details, see
page 10).
Important: Some vehicles have special towing requirements. See your Owner’s Manual for towing
instructions.
3/60 BASIC WARRANTY
If required because of a defect in material or workmanship, the 3/60 Basic Warranty will cover the
adjustment, repair or replacement of any factory-installed part of your vehicle except tires for3 years
or 60,000 kilometres,whichever occurs first. The following items are exceptions; they are only
covered (if defective) for1 year or 20,000 kilometres,whichever occurs first:
•light bulbs and fuses
•wiper blades
•clutch discs
•brakes (rotors, pads, linings and drums)
•windshield and rear window
•wheel alignment and wheel balancing
Tires are warranted by the tire manufacturers, not by Chrysler. For details, see the tire manufacturer’s
warranty booklet in your glovebox. Your Chrysler Retailer may be able to assist you if you experience
a problem with a factory-installed tire.
Tires and spare tire should be replaced after six years, regardless of the remaining tread. Failure to
follow this warning can result in sudden tire failure. You could lose control and have an accident
resulting in serious injury or death.
5/100 POWERTRAIN WARRANTY
The following powertrain components are covered for5 years or 100,000 kilometres,whichever
occurs first, measured from the vehicle’s original warranty start date.
Vehicles placed in taxi, limousine, postal or ambulance service and all SRT vehicles are excluded
from the5-year or 100,000-kilometrePowertrain Warranty and are covered only under the3-year or
60,000-kilometreBasic Warranty.
•Engine- Cylinder block and all internal parts; cylinder head assemblies; timing case, timing chain,
timing belt, gears and sprockets; vibration damper; oil pump; water pump and housing; intake and
exhaust manifolds; flywheel with starter ring gear; core plugs; valve covers; oil pan; turbocharger
housing and internal parts; turbocharger wastegate actuator; supercharger; serpentine belt ten-
sioner; seals and gaskets for listed components only.
•Front-Wheel Drive(If equipped) -Transaxle case and all internal parts; axle shaft assemblies;
constant velocity joints and boots; differential cover; oil pan; transaxle speed sensors; transaxle
solenoid assembly; PRNDL position switch; transaxle electronic controller; torque converter; seals
and gaskets for listed components only.
Note: Manual transmission clutch parts are not covered at any time.
•Rear-Wheel Drive(If equipped)- Transmission case and all internal parts; torque converter,
drive/flex plate; transmission range switch; transmission control module; bell housing; oil pan;
seals and gaskets for listed components only. Rear axle housing and all internal parts; axle shafts;
axle shaft bearings; driveshaft assemblies; driveshaft centre bearings; universal joints and yokes;
seals and gaskets for listed components only.
•4-Wheel Drive (4x4)(If equipped)- Transfer case and all internal parts; transfer case control
module and shift mode motor assembly; axle housing and all internal parts; axle shafts; axle shaft
bearings; driveshaft assemblies (front and rear); driveshaft centre bearings; universal joints and
yokes; disconnect housing assembly; seals and gaskets for listed components only.
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•All-Wheel Drive (AWD)(If equipped)- Power transfer unit and all internal parts; driveshaft and
axle shaft assemblies; constant velocity joints and boots; axle housing and all internal parts;
differential carrier assembly and all internal parts; output ball bearing; output flange; end cover;
viscous converter clutch; overrunning clutch; vacuum motor; torque tube; pinion spacer and shim;
seals and gaskets for these parts only.
5/100 DIESEL ENGINE WARRANTY
(IF EQUIPPED)
The diesel engine parts are covered for5 years or 100,000 kilometres,whichever occurs first.
•Diesel Engine- Cylinder block and all internal parts; cylinder head assemblies; core plugs; fuel
injection pump and injectors; intake and exhaust manifolds; oil pan; oil pump; timing gear drive
belts and/or chains and cover; turbocharger housing and internal parts; valve covers; water pump
and housing; seals and gaskets for listed components.
8/160 HYBRID SYSTEM WARRANTY
(IF EQUIPPED)
These hybrid system parts are covered for8 years or 160,000 kilometres,whichever occurs first.
•TPIM Fan
•TPIM Pump
•TPIM Assembly
•Transmission and all internal components•APM Assembly
•HV AC Cables
•HV DC cables
•Hybrid Battery
CORROSION WARRANTY
For 3 years, regardless of distance driven,your Corrosion Warranty covers any body sheet metal
panel which develops a hole caused by corrosion.
In addition, outer body panels are covered against holes caused by corrosion up to5 years or 160,000
kilometres,whichever occurs first. An outer body panel is a sheet metal panel which can be seen
while walking around the vehicle, and which is painted body colour.
This warranty applies only to holes caused by corrosion. Cosmetic or surface corrosion (resulting
from stone chips or scratches in the paint, for example) will not be repaired under this warranty.
If corrosion damage is obviously neglected and allowed to worsen until a hole develops, this warranty
will not cover the repair.
EMISSION WARRANTIES
Chrysler Canada warrants that your new vehicle was designed, built and equipped to conform at the
time of sale with applicable federal and provincial emissions standards, and that the vehicle is, at the
time of sale, free from defects in material and workmanship which would cause it to fail to conform
to the applicable emission standards within the warranty periods specified. A covered defect is one
which causes your vehicle to fail to meet applicable emission control regulations.
To keep your vehicle operating properly and in conformance with emission regulations, see the
Scheduled Maintenanceinstructions in your Owner’s Manual and herein. Only Chrysler parts
should be used for maintenance and repair of your vehicle’s emission control systems.
You should keep any receipts for maintenance service and pass them on to the next owner of your
vehicle, in case questions arise concerning maintenance. Chrysler Canada has the right to deny
warranty coverage if your vehicle has not been properly maintained, or if repairs are needed because
parts other than Chrysler parts were used; however, denial will not be based on the lack of
maintenance records alone.
Warranty service must be performed by an authorized Chrysler or Dodge Retailer.
If emergency warranty service is required and an authorized retailer is not available, contact Chrysler
Canada Customer Assistance (page 9) and request emission warranty service help.
5

EXCHANGE PARTS
To reduce the amount of time your vehicle is out of service due to repairs, Chrysler may offer
exchange service on some parts. Mopar
or Autopar™ brand exchange parts may be new,
remanufactured, reconditioned or repaired, but all meet Chrysler standards and are warranted the
same as new parts. Examples of parts that may be serviced by exchange include engines,
transmissions, instrument clusters, radios, tape and CD players, speedometers and various electronic
modules.
RECLAIMED REFRIGERANT
To help control suspected ozone-depleting agents, regulations require the capture, purification and
reuse of automotive refrigerant gases. As a result, any repairs to the sealed portion of your air
conditioning system, if so equipped, may involve the installation of purified reclaimed refrigerant.
DIGITAL VIDEO AND COMPACT DISCS(DVD/CD)
There are some things you should know about non-commercial DVDs and CDs. Labels applied to
home-recorded discs may curl, buckle or peel off. This can result in ejection failure, and repairs
required to remove a “stuck” disc are not covered by warranty. In addition, some home-recorded discs
may not be compatible with automotive players and may skip or produce error messages. If you
encounter this, check your player by using a commercial disc which is known to be playable. If a disc
is not compatible with the player, replacing or servicing the player will not solve the problem.
CUSTOMER ASSISTANCE
We want you to be completely satisfied with your Chrysler vehicle. If you have a warranty or service
problem that has not been resolved to your complete satisfaction, please follow these steps:
1. Discuss the matter with the Service Manager of your Chrysler Retailer; then with the General
Manager or owner, if necessary.
2. Give your retailer a reasonable length of time or number of opportunities to satisfy you. In fact,
your retailer may contact Chrysler on your behalf.
3. If the problem still has not been resolved, please contact us at the address or toll-free number shown
and give us an opportunity to review your situation. When you contact us, please provide the
following information:
❏Your name, address and phone number
❏The name of your retailer
❏Your Vehicle Identification Number (VIN)
❏Your vehicle’s odometer reading (kilometres)
Customer Assistance Centre
Chrysler Canada Inc.
P.O. Box 1621
Windsor, Ontario N9A 4H6
1-800-465-2001
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The program may be amended or cancelled at any time without refund.
IN REMOTE LOCATIONS
If your vehicle suffers a warrantable mechanical breakdown at a considerable distance from a
Chrysler Canada Retailer, we reserve the right to engage a nearby non-Chrysler service facility to
repair your vehicle, to minimize inconvenience to you.
In very remote areas, if your vehicle cannot be taken by road to the servicing retailer, transportation
by rail or water may be necessary. The program will cover a tow to the dock or rail terminal and also
to the retailer at the end of the trip, but special transportation by rail or water must be arranged for
and paid by you. We will reimburse you for special transportation costs, up to $300 per incident.
IF YOU HAVE TO PAY
If you have to pay for a service that is normally covered by the program, you may claim
reimbursement under the following conditions:
•You must have called the toll-free number first for assistance
•Towing claims must be accompanied by the original detailed repair bill and towing invoice
•Reimbursement will be limited to the local Roadside Assistance contractor rates, to a maximum of
$100 per incident, unless otherwise noted
•Only original receipts, bills and/or charge card copies submitted by you will be accepted for
consideration for reimbursement. Originals will be returned upon request
•Mail your claims to:
Chrysler Canada Roadside Assistance
248 Pall Mall, P.O. Box 5845
London, Ontario N6A 4T4
Chrysler Canada reserves the right to decline any claim presented for payment later than 30 days from
the date the service was performed, or if service was provided by an unlicensed garage or individual.
OPTIONAL CHRYSLER CANADA SERVICE
CONTRACTS
As complete as our new warranty is, it may not give you total protection for your ownership period,
nor does it provide the regular maintenance which is required to keep your new vehicle at its optimal
operating condition. If you lease a vehicle, you should be aware of your obligation to maintain and
repair the vehicle.
Chrysler Canada Service Contracts can enhance your new vehicle’s factory warranty from the day of
delivery and provide mechanical coverage on most major components
††when your factory warranty
expires. There are 3 types of plans available for purchase to suit most needs and the average length
of ownership.
Vehicles placed in police, taxi, limousine, postal or ambulance service and all SRT vehicles may
qualify for a service contract. Please see your selling retailer forSpecial UseService Contract
availability.
††Subject to limitations. Details available at your selling retailer.
1. POWERTRAIN PLANS*
Powertrain plans complement the factory powertrain warranty by providing enhanced roadside
coverage and car rental allowance if your vehicle is not drivable and must be kept overnight. Certain
plans also provide additional distance coverage.
Major components covered are:
•engine•transmission•front-wheel drive•rear-wheel drive
•4-wheel drive (4x4)•all-wheel drive vehicles
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INTRODUCTIONThe oil change indicator system will remind you that it is time to take your vehicle in for scheduled
maintenance. Based on engine operation condition the oil change indicator message will illuminate, this
means that service is required for your vehicle. Have your vehicle serviced as soon as possible, within the
next 800 km. The oil change indicator message will not monitor the time since the last oil change. Change
your vehicles oil if it has been 6 months since your last oil change even if the oil change indicator message
is NOT illuminated. Change your engine oil more often if you drive your vehicle off-road for an extended
period of time.Under no circumstances should oil change intervals exceed 13,000 km or 6 months,
whichever comes first.Your dealer will reset the oil change indicator message after completing the
scheduled oil change. If this scheduled oil change is performed by someone other than your dealer the
message can be reset by referring to the steps described in the Owner’s Manual.
The performance of all scheduled service work is required to maintain your vehicle in good operating
condition. Chrysler Canada Inc. reserves the right to deny warranty coverage if the vehicle has not
been properly maintained. While we do not insist that such work be performed by factory authorized
retailers, we strongly recommend that an authorized Chrysler, Jeepor Dodge Retailer perform this
work.
AT EACH STOP FOR FUEL
•Check the engine oil level about 5 minutes after a fully warmed engine is shut off. Checking the
oil level while the vehicle is on level ground will improve the accuracy of the oil level reading. Add
oil only when the level is at or below the ADD or MIN mark.
•Check the windshield washer solvent and add if required.
ONCE A MONTH
•Check tire pressure and look for unusual wear or damage.
•Inspect the battery and clean and tighten the terminals as required.
•Check the fluid levels of coolant reservoir, brake master cylinder, power steering and transmission
and add as needed.
•Check all lights and other electrical items for correct operation.
•Check and clean wiper blades. Replace if required.
AT EACH OIL CHANGE
•Change the engine oil filter.
•Inspect the brake hoses and lines.
VISUAL INSPECTIONS —
INSPECT FOR SIGNS OF COMPONENT DETERIORATION AND PHYSICAL DAMAGE.
MAINTENANCEScheduled maintenance must be completed to provide the best vehicle
performance and reliability. The limited warranties in the warranty booklet DO NOT COVER
repairs required due to improper maintenance. We strongly suggest you keep track of scheduled
maintenance and keep receipts or other documents. Use only recommended MoparLubricants
and genuine MoparParts. In the event that a condition arises between maintenance intervals,
please contact your retailer. AVOID PROLONGED PERIODS OF IDLING.
NOTE: WHERE TIME (MONTHS) AND METRAGE ARE INDICATED, FOLLOW THE
INTERVAL THAT OCCURS FIRST.
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Perform Maintenance At 13,000 km or 6 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 26,000 km or 12 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the engine air filter if using your vehicle in dusty or off-road conditions; replace if nec-
essary.
❏Inspect the brake linings; replace if necessary.
❏Replace the air conditioning filter. (if equipped)
❏Inspect the exhaust system.
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Inspect the manual transmission fluid, add if necessary. (if equipped)
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
16

Perform Maintenance At 39,000 km or 18 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the CV joints.
❏Inspect the exhaust system.
❏Inspect the rear axle fluid.
❏Inspect the front axle fluid. (AWD)
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 52,000 km or 24 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the brake linings; replace if necessary.
❏Replace the air conditioning filter. (if equipped)
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Inspect the transfer case fluid. (AWD)
❏Change the manual transmission fluid if using your vehicle for any of the following: Most of
your driving is at sustained high speeds during hot weather, above 32°C (90°F), driving in
dusty conditions, or stop and go driving. (if equipped)
❏Replace the engine air filter.
❏Adjust the parking brake on vehicles equipped with four-wheel disc brakes.
❏Replace the spark plugs on 5.7L engines.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
17

Perform Maintenance At 65,000 km or 30 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 78,000 km or 36 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the engine air filter if using your vehicle in dusty or off-road conditions; replace if nec-
essary.
❏Inspect the brake linings; replace if necessary.
❏Replace the air conditioning filter. (if equipped)
❏Inspect the CV joints.
❏Inspect the exhaust system.
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Inspect the rear axle fluid. (Challenger only)
❏Change the rear axle fluid. (All except Challenger)
❏Inspect the front axle fluid, (AWD) change the front axle fluid if using your vehicle for any of
the following: police, taxi, fleet, off-road, or frequent trailer towing. (AWD)
❏Inspect the manual transmission fluid, add if necessary. (if equipped)
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
18

Perform Maintenance At 91,000 km or 42 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 104,000 km or 48 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the brake linings; replace if necessary.
❏Replace the air conditioning filter. (if equipped)
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Inspect the transfer case fluid; change if using your vehicle for any of the following: police,
taxi, fleet, off-road, or frequent trailer towing. (AWD)
❏Change the manual transmission fluid if using your vehicle for any of the following: Most of
your driving is at sustained high speeds during hot weather, above 32°C (90°F), driving in
dusty conditions, or stop and go driving. (if equipped)
❏Replace the engine air filter.
❏Adjust the parking brake on vehicles equipped with four-wheel disc brakes.
❏Change the automatic transmission fluid and filter if using your vehicle for any of the follow-
ing: police, taxi, fleet or frequent trailer towing. (5-speed transmission only)
❏Replace the spark plugs on 5.7L engines.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
19

Perform Maintenance At 117,000 km or 54 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the CV joints.
❏Inspect the exhaust system.
❏Inspect the rear axle fluid.
❏Inspect the front axle fluid. (AWD)
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
Perform Maintenance At 130,000 km or 60 Months
❏Change the engine oil and oil filter.Under no circumstances should the oil change interval
exceed 13,000 km or 6 months whichever occurs first.*
❏Rotate tires, rotate at the first sign of irregular wear even if it occurs prior to this service.
❏Inspect the engine air filter if using your vehicle in dusty or off-road conditions; replace if nec-
essary.
❏Inspect the brake linings; replace if necessary.
❏Replace the air conditioning filter. (if equipped)
❏Inspect the front suspension components, tie rod ends and boot seals; replace if necessary.
❏Inspect the manual transmission fluid, add if necessary. (if equipped)
❏Flush and replace the engine coolant at 60 months if not done at 169,000 km.
* Oil changes that are prompted by the oil change indicator system prior to this schedule mainte-
nance interval can be recorded in the oil change log section.
Odometer Reading
Date
Repair Order No.
Signature of authorized Chrysler Canada Retailer
CHRYSLER
RETAILERSTAMP
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