flat tire CHRYSLER 300 2019 Vehicle Warranty

Forum, under the Code of Procedure then in effect. This arbitration will
be conducted as a document hearing. If you request any procedures
beyond a document hearing, you will be responsible for all fees,
including filing and administrative fees, above and beyond the fees
required for document hearings.
The arbitration between you and Bridgestone Firestone North American
Tire, LLC shall not include any other customers, be combined or
consolidated in any fashion with arbitrations involving other customers,
or proceed in any form of class action in which the claims of numerous
customers are considered together. Any award of the arbitrator(s) may be
entered as a judgment in any court of competent jurisdiction. The
arbitrators will have no authority to award punitive or other damages not
measured by the prevailing party’s actual damages, except as may be
required by statute. Information may be obtained and claims may be filed
at any office of the National Arbitration Forum or at P.O. Box 50191,
Minneapolis, MN 55405.
VEHICLE MANUFACTURER’S RECOMMENDED INFLATION
PRESSURE
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•Improper operation or maintenance: This includes, but is not limited
to, effects caused by:
A. Improper tire inflation and/or improper load/speed practices:
These practices can cause excessive operational temperatures and
stresses that exceed the tire’s capabilities.
B. Improper or insufficient tire rotation:
C. Improper vehicle alignment
D. Damage due to:
– Rim irregularities or rim damage
– Snow chains
– Vehicle mechanical problems, including brake problems, and vehicle wheel alignment.
– Extreme temperature exposure
– Negligent and abusive driving such as tire spinning, or racing;
– Improper tire storage
– Automotive accident
– Chemical corrosion or fire
– Use contrary to the vehicle manufacturer ’s tire recommenda- tions.
– Misuse or misapplication
• Improper Mounting or Demountin
• Alteration: such as, but not limited to, adding a white inlay on
blackwall, tread regrooving, tire truing or siping, or adding sealant
materials to the tire.
• Weather checking/cracking: Not covered after 48 months from the
date of purchase.
• Failure to observe safety and maintenance precautions set forth in
Section 6.
ATTENTION AUTHORIZED DEALERS: CTA RESERVES THE
RIGHT TO THE FINAL INSPECTION DECISION FOR ALL
RETURNED TIRES ON CONDITIONS UNDER SECTION 3.
THIS WARRANTY IS MADE IN LIEU OF ALL OTHER WARRAN-
TIES, EXPRESS OR IMPLIED, AND CTA EXPRESSLY DIS-
CLAIMS ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FIT-
NESS FOR A PARTICULAR PURPOSE. SOME U.S. STATES
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Owner must present new vehicle registration form or new vehicle
sales invoice indicating the date of purchase. Owner will be required
to sign the CTA Limited Warranty Claim Form or dealer replacement
sales receipt.
Owner is responsible for paying all applicable taxes charged by the
servicing dealer and is also responsible for paying shipping, local
tire-disposal fees and parts or service regardless of mileage or months
of service. This includes payment for tire rotation, alignment, towing,
road service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air pressure and for
proper maintenance of the tire.
6. SAFETY WARNING:
Ignoring any of the safety and information contained in this
warranty may result in tire failure, causing serious injury or death.
• Tire failure due to underinflation /overloading. Follow vehicle
owner ’s manual or tire placard in vehicle for proper inflation and
loading.
• Explosion of tire/rim assembly due to improper tire mounting. Ti re
mounting / demounting can be dangerous. It should be performed
only by a trained tire specialist using proper tools and procedures.
Prior to tire mounting/demounting, the Rubber Manufacturers
Association (RMA) wall charts and manuals should be read to obtain
the proper procedures. The failure to follow these procedures may
result in faulty positioning of the tire and/or rim, which may cause
the assembly to burst with force sufficient to cause injury or death.
• Tire failure due to damage. Inspect your tires frequently for scrapes,
bulges, separations, cuts, snags and other damage from road haz-
ards. Damage from impact can occur to the inner portions of your
tire without being visible to the outside. If you suspect a tire has been
damaged from striking anything unusual in the road, you must have
the tire removed from the rim and inspected both inside and out by
a trained tire specialist. Air loss or unusual tire wear can also be
warning signs that a tire may have internal damage. If you notice
these conditions, have your tire inspected by a trained individual.
• Tire failure due to excessive tire spinning. Avoid tire spinning. The
centrifugal force generated by a free-spinning tire/rim assembly
may cause a sudden tire explosion resulting in vehicle damage
and/or serious injury or death. Never exceed 35 mph (55km/h) as
indicated on your speedometer when your vehicle is stuck in snow,
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mud, or sand and your tire(s) is/ are spinning. Use a gentle
backward and forward rocking motion to free your vehicle for
continued driving. Never stand or permit anyone else to stand near
or behind a tire spinning while attempting to push a vehicle that is
stuck.
SELF SUPPORTING RUNFLAT (SSR) TIRE OWNERS:
CTA does not recommend any repair to or reuse of punctured Continen-
tal SSR tires.
Even a trained tire specialist may be unable to recognize internal
structural damage to a Self Supporting Runflat (SSR) tire resulting from
having been driven in an under inflated or zero inflation pressure
condition. Such damage may not be visible on the surface of the inner
liner or sidewall making it impossible to determine the tire suitability for
repair or reuse. CTA does not recommend any repair to or reuse of
Continental SSR tires. You may visit
www.continentaltire.comand
select Customer Care FAQ’s to obtain additional SSR information.
TEMPORARY SPARE TIRE OWNERS:
CTA does not recommend any repair to or reuse of punctured Temporary
Spare Tires.
CONTISEAL™ TIRE OWNERS:
A ContiSeal™ tire differs from a
non-ContiSeal™ tire in that it has
a sticky, viscous layer from
shoulder to shoulder along the
inner liner. This layer is an integral part of the ContiSeal™ tires. It is not
designed or intended to act as a permanent puncture repair (See
information below). If an object up to 3/16ths (5 mm) diameter pen-
etrates the tread of the ContiSeal™ tire, this sticky, viscous layer is
designed to surround and adhere to the puncturing object and prevent air
loss from the tire by providing a near instantaneous seal. If the punctur-
ing object becomes dislodged from the tire, the material is designed to
seal most holes made by objects up to 3/16” (5 mm) diameter. While
ContiSeal™ tires significanty reduce the incidence of flats they are not
designed to be driven under inflated or in a flat condition. In all other
aspects, ContiSeal™ tires perform exactly like non-ContiSeal™ tires. As
with any tire, regularly inspect ContiSeal™ tires for evidence of cuts,
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punctures, and loss of inflation pressure. At a minimum, ContiSeal™ tires
should be inspected once or twice a month and always before a long trip.
Punctures or damage not attended to promptly can result in loss of
inflation pressure and/or damage to the tire. ContiSeal™ tires with cuts
and punctures must be inspected by a trained tire specialist as soon as
possible. The trained specialist, must inspect the tire carefully and,
according to industry standards, to determine whether a permanent
repair can be made or whether the tire must be removed from service and
scrapped. A permanent repair will require removal of the tire from the
rim and application of a repair method specifically approved for the
ContiSeal™ tires.
ContiSeal™ tires are identified by a symbol on the tire sidewall.
CONTISILENT™ TIRE OWNERS:
ContiSilent™ tires are designed
to reduce noise generated while
driving. A ContiSilent™ tire is
lined with a noise reducing foam
insert. It is not designed or intended to act as a puncture repair.
USING ContiSilent™ Tires
In aspects such as mounting, demounting, inflating and balancing,
ContiSilent™ tires do not differ from non-ContiSilent™ tires. As with any
tire, regularly inspect ContiSilent™ tires for evidence of cuts, punctures,
and loss of inflation pressure. At a minimum, ContiSilent™ tires should
be inspected once or twice a month and always before a long trip.
Punctures or damage not attended to promptly can result in loss of
inflation pressure and/or damage to the tire. ContiSilent™ tires with cuts
and punctures must be inspected by a trained tire specialist as soon as
possible. The trained tire specialist must inspect the tire carefully and,
according to industry standards, determine whether a permanent repair
can be made or whether the tire must be removed from service and
scrapped.
A permanent repair will require removal of the tire from the rim and
application of a repair method specifically approved for ContiSilent™
Tires. ContiSilent™ tires are identified by a symbol on the tire sidewall.
ContiSilent™ tires and non-ContiSilent™ tires may be mixed on the same
vehicle.
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FALKEN TIRE CORPORATION
FALKEN
MADE BY SUMITOMO RUBBER INDUSTRIES
Congratulations!
Your new vehicle is fitted with high performance and high quality Falken
tires.
In order to guarantee that you receive the best performance and quality
from your new Falken tires, we recommend that you read and follow all
of the maintenance and safety tips provided in this document. We also
suggest that you have your Falken tires periodically inspected and
maintained by a qualified tire service professional.
A) TIRE CARE AND RECOMMENDATIONS
PROPER INFLATION AND FUEL ECONOMY
Ensure maximum performance and a long life from your tires by
checking the air pressures at least once a month and set them to the
vehicle manufacturer ’s recommended pressure(s) listed on the vehicle’s
tire placard or in your owner ’s manual. Always check and adjust your air
pressure when your tires are cold, preferably first thing in the morning
before driving. Never release air pressure from tires when they are hot.
Wait until the tires cool down and recheck, adding air or releasing as
required. Falken endorses the use of nitrogen in your tires because it
helps your tires maintain optimal pressure for longer periods of time and
reduces the amount of moisture inside of the tire and wheel assembly.
*Some plus size applications may require different air pressure(s) than
what is listed on your vehicle’s placard or owner ’s manual. In this case,
please consult your tire dealer or Falken Tire for proper inflation
pressure(s).
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TIRE INFLATION PRESSURE
Tires need to be properly inflated to effectively operate and perform as
intended. Tires carry the weight of the vehicle, passengers, and cargo as
well as bear the forces of braking, accelerating, and turning. The vehicle
manufacturer sets the inflation pressures for the original equipment tires
that are on your vehicle.
Driving with improperly inflated tires is dangerous. An under inflated
tire will generate excessive heat build-up that will cause damage to the
internal structure and inner liner of the tire. Besides tire damage,
improper tire inflation pressures can also affect your vehicle’s ride and
handling, tire tread wear, and fuel economy. It is recommended to always
keep all of your tires, including the spare, at the vehicle manufacturer ’s
recommended inflation pressures and be sure to check the air pressure
monthly and before going on long road trips or carrying extra weight in
your vehicle.
Your vehicle’s tire placard and/or owner ’s manual will list the cold
inflation pressure(s) for your vehicle’s original equipment tires, including
the spare. The placard can be found on the driver ’s side door or door
jamb area. If you have questions about understanding your vehicle’s tire
placard, please refer to your owner ’s manual or ask a qualified tire
service professional.
Example of what your tire placard looks like:
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CHECKING YOUR TIRE’S AIR PRESSURE
Checking your air pressure at least once a month is vital to help your tires
perform properly and help you get the best gas mileage possible. Tires
can lose up to 7 kPa (1 psi) per month under normal conditions and lose
up to 7 kPa (1 PSI) per every 9°C (16°F) drop in temperature. Here are
some simple steps on how to check the air pressures in your tires:
1. Remove the valve stem cap.
2. Place the end of the tire gauge firmly against the tire’s valve stem.
3. Read the current pressure displayed on the gauge that is currently inthe tire.
4. Increase pressure at this time (if needed) and recheck with your tire gauge.
5. Replace the valve stem cap.
6. Repeat until all of your tires have been checked and adjusted accordingly.
TIRE PRESSURE MONITORING SYSTEM (TPMS)
A tire pressure monitoring system (TPMS) is a safety system
found in most vehicles manufactured after 2005. There are
pressure sensing transmitters mounted inside of each tire that
sends readings to the central computer (ECU) in your vehicle.
The TPMS system will alert you when one or more of your tires
are underinflated by 25% or more by turning on a warning light on your
vehicle’s dashboard or heads up display (HUD) screen. This means that
one or more of your tires may have a low-pressure condition. Follow the
instructions in your owner ’s manual.
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TIRE REPAIRS
In the event that you get a flat tire while driving, it is best to find a nearby,
safe place to stop and install your spare tire or call a tow truck. The less
distance that you drive on your low or flat tire, the better chances your
tire has of being repairable. Once you are able to get to your local
servicing tire dealer, have them dismount the tire from the rim and
thoroughly inspect the inside of the tire. It is important to know the
difference between a proper tire repair and an improper one because it
can be critical to you and your vehicle’s safety. An improper repair could
pose a safety threat to you and your family and could also affect your
tire’s manufacturer warranty. Here are some tips in determining if your
damaged tire can be properly repaired or not:
•Always have the tire removed from the wheel and inspected before
any repair is performed.
• Tires with less than 1.6 mm (2/32 of an inch) of tread should NOT be
repaired.
• Never repair a tire with a puncture larger than 6 mm (1/4 of an inch).
• Repairs should be limited to the tread area only.
• Repairs cannot overlap one another.
• A plug and patch or plug/patch combo should be used to effectively
repair a tire puncture.
• If anything seems questionable at any time during the repair process,
ask your service advisor for more details and/or call the tire manu-
facturer to make sure the tire’s warranty isn’t being voided.
TIRE MIX USAGE
WARNING!
Never mix tires of different size or construction and/or type on any
axle. (Except for temporary use as a spare tire.) Always refer to the
vehicle’s owner manual for proper tire fitments.
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2.WHAT IS NOT COVERED BY THE WARRANTY
A. Tires that becomes unserviceable due to road hazard damages (cuts, snags, punctures, bruises, impact breaks, etc.) improper
repair technique or materials, improper inflation, overload, irregu-
lar wear, wheel imbalance, defective mechanical vehicle compo-
nents (brakes, suspension, wheels, etc.) improper suspension align-
ment, accident, fire, chemical damage, damage from chain use,
racing, off-road use, run flat, improper installation, vandalism, or
abuse.
B. Tires branded “NA” or a tire in which the DOT numbering has been removed.
C. Tires presented for a warranty claim by someone other than by the original purchaser, or tires that were transferred to another vehicle
from the vehicle in which the tires were originally installed.
D. Tires having a failure or failures caused by a previous damages or repairs.
E. The cost of tire repair or retreading is not covered by this warranty and will be the sole responsibility of the tire owner.
Possible NON Covered Reasons/Conditions due to:
Chipping/Chunking/Tearing Puncture
Corrosion/Wreck Racing or any Competition
Fire Repair Failure
Impact Break or Concussions Road Hazards
Improper Inflation Pressure Sidewall Cut or Damage
Improper Mounting/Dismount Theft or Vandalism
Mechanical Defects of the Vehicle Tread Cuts
Misalignment Wheel Imbalance
Misapplication Willful Abuse
Overloading FALKEN TIRE CORPORATION
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