CHRYSLER 300 2020 Owners Manual

MULTIMEDIA309
APPLE CARPLAY® — IF EQUIPPED
NOTE:
Feature availability depends on your carrier and
mobile phone manufacturer. Some Apple
CarPlay® features may or may not be available
in every region and/or language.
Apple CarPlay® allows you to use your voice to
interact with Siri through your vehicle’s voice
recognition system, and use your smartphone
to project your iPhone® and many of its apps
onto your Uconnect touchscreen (smartphone’s
data plan will be used for certain apps). Connect
your iPhone® 5 or higher to one of the media
USB ports, using the Apple® factory-provided
Lightning cable, and press the new Apple
CarPlay® icon that replaces your Phone icon on
the main menu bar to begin Apple CarPlay®.
Push and hold the VR button on the steering
wheel, or press and hold the Home button
within Apple CarPlay®, to activate Siri, which
recognizes natural voice commands to use
certain iPhone’s® features such as:
Phone
Music
Messages
Maps (if equipped)
Additional Apps (if equipped)
Refer to your Uconnect Owner’s Manual
Supplement for further information.
NOTE:
Requires compatible iPhone®. See dealer for
phone compatibility. Data plan rates apply.
Vehicle user interface is a product of Apple®.
Apple CarPlay® is a trademark of Apple® Inc.
iPhone® is a trademark of Apple® Inc., regis -
tered in the US and other countries. Apple®
terms of use and privacy statements apply.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:

Changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.

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310MULTIMEDIA ADDITIONAL
INFORMATION
© 202 1 FCA US LLC. All rights reserved.
Mopar and Uconnect are registered
trademarks and Mopar Owner Connect is a
trademark of FCA US LLC. Android™ is a
trademark of Google Inc. SiriusXM® and all
related marks and logos are trademarks of
SiriusXM® Radio Inc.
Uconnect System Support:
US residents visit www.DriveUconnect.com or
call: 1-877-855-8400 (24 hours a day 7 days
a week)
Canadian residents visit www.DriveUcon -
nect.ca or call: 1-800-465-2001 (English) or
1-800-387-9983 (French) SiriusXM Guardian™ services support:
US residents visitwww.driveuconnect.com/
sirius-xm-guardian or call: 1-844-796-4827
Canadian residents visitwww.siriusxm.ca/
guardian-v1/ or call: 1-877-324-9091

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311
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
If you are having warranty work done, be sure to
have the right papers with you. Take your
warranty folder. All work to be performed may
not be covered by the warranty. Discuss
additional charges with the service manager.
Keep a maintenance log of your vehicle's
service history. This can often provide a clue to
the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the
items in order of priority. At many authorized
dealers, you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is
advisable to make these arrangements when
you call for an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to
be happy with our products and services.
Warranty service must be done by an
authorized dealer. We strongly recommend that
you take the vehicle to an authorized dealer.
They know your vehicle the best, and are most
concerned that you get prompt and high quality
service. The manufacturer's authorized dealers
have the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner.This is why you should always talk to an
authorized dealer service manager first. Most
matters can be resolved with this process.
If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
If an authorized dealer is unable to resolve
the concern, you may contact the manufac
-
turer's customer center.
Any communication to the manufacturer's
customer center should include the following
information:
Owner's name and address
Owner's telephone number (home, mobile,
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
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312CUSTOMER ASSISTANCE
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800)
387-9983 French
IN MEXICO CONTACT
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 247-9753
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED (TDD/
TTY)
To assist customers who have hearing
difficulties, the manufacturer has installed
special TDD (Telecommunication Devices for
the Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who has
access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate
with the manufacturer by dialing
1-800-380-CHRY.
Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for
a vehicle to help protect you from the high cost
of unexpected repairs after FCA US LLC's New
Vehicle Limited Warranty expires. The Mopar
Vehicle Protection plans are the ONLY vehicle
extended protection plans authorized, endorsed and backed by FCA US LLC to provide
additional protection beyond your vehicle’s
warranty. If you purchased a Mopar Vehicle
Protection Plan, you will receive Plan Provisions
and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date.
If you have any questions about the service
contract, call the FCA US LLC’s Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001
English / (800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the
FCA US LLC New Vehicle Limited Warranty
expires, please refer to the contract documents,
and contact the person listed in those
documents.
We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience.

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CUSTOMER ASSISTANCE313
WARRANTY INFORMATION
See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable
to this vehicle and market. Refer to
www.mopar.com/om for further information.
MOPAR PARTS
Mopar original equipment parts & accessories
and factory filled fluids are available from an
authorized dealer. They are recommended for
your vehicle to keep it operating at its best and
maintain its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY: 1-800-424-9153);
or go to

http://www.safercar.gov
; or write
to: Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also
obtain other information about motor
vehicle safety from
http://
www.safercar.gov
.

IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit,
chemicals known to the State of California to
cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals
known to the State of California to cause
cancer and birth defects, or other
reproductive harm.
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314CUSTOMER ASSISTANCE
PUBLICATION ORDER FORMS
To order the following manuals, you may use
either the website or the phone numbers listed
below.
Service Manuals
These comprehensive Service Manuals provide
a complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations.
These manuals make it easy to find and fix
problems on computer-controlled vehicle
systems and features. They show exactly how to
find and correct problems, using step-by-step
troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all
tools and equipment.
Owner's Manuals
These Owner's Manuals have been prepared
with the assistance of service and engineering
specialists to acquaint you with specific FCA US
LLC vehicles.
To access your Owner's Information online, visit
www.mopar.com/om
To order a hard copy of your Owner’s
Information, visit:
www.techauthority.com (US)
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
1-800-387-1143 (Canada)

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315
INDEX
A
About Your Brakes......................................... 275Adaptive Cruise Control (ACC)
(Cruise Control).............................................. 163Adding Engine Coolant (Antifreeze)............... 248Adding Fuel.................................................... 188Adding Washing Fluid.................................... 238Additives, Fuel............................................... 277AdjustForward....................................................... 31Rearward..................................................... 31Air Bag........................................................... 123Advance Front Air Bag............................... 123Air Bag Operation...................................... 124Air Bag Warning Light................................ 122Driver Knee Air Bag................................... 125Enhanced Accident Response......... 129, 230Event Data Recorder (EDR)....................... 230Front Air Bag............................................. 123If Deployment Occurs................................ 128Knee Impact Bolsters................................ 125Maintaining Your Air Bag System.............. 129Maintenance............................................. 129Redundant Air Bag Warning Light.............123Side Air Bags............................................. 125Transporting Pets...................................... 142
Air Bag Light.................................. 85, 122, 143Air Cleaner, Engine
(Engine Air Cleaner Filter)............................. 241Air Conditioner Maintenance........................ 242Air Conditioner Refrigerant........................... 242Air Conditioner System...........................50, 242Air Conditioning Filter..............................57, 243Air Conditioning, Operating Tips....................... 56Air Filter........................................................ 241Air PressureTires......................................................... 261AlarmArm The System................................... 22, 23Panic........................................................... 13Rearm The System...................................... 23Security Alarm...................................... 22, 87Alarm SystemSecurity Alarm............................................. 22All Wheel DriveTowing...................................................... 229All Wheel Drive (AWD)................................... 253Alterations/ModificationsVehicle........................................................... 9Android Auto................................................. 308Antifreeze (Engine Coolant)................. 248, 280Disposal................................................... 249
Anti-Lock Brake System (ABS)..........................95Anti-Lock Warning Light...................................90Apple CarPlay................................................ 309Arming SystemSecurity Alarm.............................................22Assist, Hill Start............................................. 100Audio Systems (Radio).................................. 284Auto Down Power Windows..............................58Auto Up Power Windows..................................58Automatic Door Locks...............................27, 28Automatic Headlights.......................................44Automatic High Beams.....................................43Automatic Temperature Control (ATC)..............55Automatic Transmission................................ 153Adding Fluid............................ 252, 281, 283Fluid And Filter Change............................. 252Fluid Change............................................. 252Fluid Level Check............................. 251, 252Fluid Type............................... 251, 281, 283Special Additives...................................... 252Automatic Transmission Limp
Home Mode........................................... 27, 157AutostickOperation.................................................. 158AUX Cord....................................................... 302Auxiliary Electrical Outlet (Power Outlet)..........74
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316 AWD Towing
....................................................... 229Axle Fluid............................................. 281, 283Axle Lubrication................................... 281, 283
B
Back-Up......................................................... 186Battery.................................................... 86, 238Charging System Light................................. 86Keyless Key Fob Replacement.................... 13Location.................................................... 238Belts, Seat..................................................... 143Beverage Holder Cooled (Cupholder).............. 73Beverage Holder Heated (Cupholder).............. 73Body Mechanism Lubrication........................ 244B-Pillar Location............................................. 257Brake Assist System........................................ 96Brake Control System...................................... 96Brake Fluid................................. 251, 281, 283Brake System...................................... 250, 275Fluid Check............................ 251, 281, 283Master Cylinder......................................... 251Parking...................................................... 150Warning Light..................................... 85, 275Brake/Transmission Interlock....................... 153Break-In Recommendations, New Vehicle..... 150Brightness, Interior Lights................................ 48Bulb Replacement......................................... 206Bulbs, Light.......................................... 145, 206
C
Camera, Rear................................................ 186Capacities, Fluid........................................... 280Caps, FillerOil (Engine)...................................... 236, 241Radiator (Coolant Pressure)..................... 249Car Washes................................................... 272Carbon Monoxide Warning................... 143, 279CargoVehicle Loading........................................ 190Cargo Area Cover............................................. 64Cargo Compartment........................................ 64Cellular Phone.............................................. 303Certification Label......................................... 190Chains, Tire................................................... 269Changing A Flat Tire...................................... 253Chart, Tire Sizing........................................... 254Check Engine Light
(Malfunction Indicator Light)............................ 93Checking Your Vehicle For Safety................. 142Checks, Safety.............................................. 142Child Restraint.............................................. 130Child RestraintsBooster Seats........................................... 133Child Seat Installation.............................. 140How To Stow An unused ALR Seat Belt.... 138Infant And Child Restraints....................... 132Lower Anchors And Tethers For Children.. 135Older Children And Child Restraints......... 132
Seating Positions...................................... 134Child Safety Locks............................................28Clean Air Gasoline......................................... 277CleaningWheels...................................................... 268Climate Control................................................50Automatic....................................................50Coin Holder......................................................71Cold Weather Operation................................ 149Compact Spare Tire...................................... 266ConsoleFloor............................................................71Contract, Service........................................... 312Cooling Pressure Cap (Radiator Cap)............ 249Cooling System............................................. 247Adding Coolant (Antifreeze)...................... 248Coolant Capacity....................................... 280Coolant Level................................... 247, 250Disposal Of Used Coolant......................... 249Drain, Flush, And Refill............................. 248Inspection................................................. 250Points To Remember................................ 250Pressure Cap............................................ 249Radiator Cap............................................. 249Selection Of Coolant (Antifreeze)......................... 248, 280, 281Corrosion Protection..................................... 272Cruise Control (Speed Control)............. 160, 163Cruise Light............................................... 91, 92

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317
Cupholders
...................................................... 72Customer Assistance..................................... 311Cybersecurity................................................. 284
D
Daytime Running Lights................................... 43Dealer Service............................................... 239Deck Lid Power Release............................................ 62Defroster, Windshield.................................... 144Delay (Intermittent) Wipers.............................. 49Diagnostic System, Onboard........................... 93Dimmer SwitchHeadlight..................................................... 43DipsticksOil (Engine)................................................ 238Disable Vehicle Towing.................................. 228DisposalAntifreeze (Engine Coolant)....................... 249Disturb........................................................... 308Door Ajar.......................................................... 86Door Ajar Light................................................. 86Door LocksAutomatic.................................................... 28Child-Protection Door Lock — Rear Doors.... 28Doors............................................................... 23Driver’s Seat Back Tilt..................................... 30DrivingThrough Flowing, Rising, Or Shallow Standing Water
..................................... 199
E
Electric Brake Control System.......................... 96Anti-Lock Brake System............................... 95Electronic Roll Mitigation....................97, 102Electric Remote Mirrors................................... 40Electronic Power Distribution Center
(Fuses).......................................................... 210Electronic Speed Control (Cruise Control)..... 161Electronic Stability Control (ESC)..................... 97Electronic Throttle Control Warning Light......... 86Emergency Gas Can Refueling...................... 224Emergency, In Case OfFreeing Vehicle When Stuck..................... 227Hazard Warning Flasher........................... 201Jacking............................................ 217, 253Jump Starting........................................... 222Towing...................................................... 228Emission Control System Maintenance........... 93Engine.................................................. 236, 237Air Cleaner................................................ 241Block Heater............................................. 149Break-In Recommendations..................... 150Checking Oil Level.................................... 238Compartment.................................. 236, 237Compartment Identification...................... 236Coolant (Antifreeze)......................... 247, 281Cooling..................................................... 247Exhaust Gas Caution....................... 143, 279Fails To Start............................................ 149Flooded, Starting...................................... 149
Fuel Requirements................................... 276Jump Starting........................................... 222Oil...........................................240, 280, 281Oil Filler Cap.................................... 236, 241Oil Filter.................................................... 241Oil Selection..................................... 240, 280Oil Synthetic.............................................. 241Overheating.............................................. 225Starting..................................................... 146Engine Oil Viscosity.............................. 240, 241Engine Oil Viscosity Chart.............................. 240Enhanced Accident Response
Feature................................................ 129, 230Ethanol.......................................................... 277Exhaust Gas Cautions.......................... 143, 279Exhaust System................................... 143, 246Exterior Lighting...............................................42Exterior Lights........................................ 42, 145
F
FiltersAir Cleaner
................................................ 241Air Conditioning................................. 57, 243Engine Oil........................................ 241, 281Engine Oil Disposal................................... 241Flashers........................................................ 201Hazard Warning........................................ 201Turn Signals................................ 46, 92, 145Flash-To-Pass...................................................44Flooded Engine Starting................................ 149
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318 Floor Console
................................................... 71Fluid Capacities............................................. 280Fluid Leaks.................................................... 145Fluid Level Checks Brake........................................................ 251Cooling System.......................................... 247Engine Oil.................................................. 238Transfer Case............................................ 253Fluid, Brake......................................... 281, 283Fluids And Lubricants.................................... 281Fog Lights........................................................ 45Fold-Flat Seats................................................. 30Folding Rear Seats.......................................... 30Forward Collision Warning............................. 106Four-Way Hazard Flasher............................... 201Freeing A Stuck Vehicle................................. 227Fuel............................................................... 276Additives................................................... 277Clean Air.................................................... 277Ethanol...................................................... 277Gasoline.................................................... 276Gauge.......................................................... 90Materials Added........................................ 277Methanol................................................... 277Octane Rating................................. 276, 281Requirements........................................... 276Specifications............................................ 281Tank Capacity............................................ 280Fuses............................................................. 209
G
Garage Door Opener (HomeLink)..................... 66Gasoline, Clean Air........................................ 277Gasoline, Reformulated................................ 277GaugesFuel............................................................. 90Gear Ranges................................................. 155Glass Cleaning.............................................. 274Gross Axle Weight Rating..................... 190, 191Gross Vehicle Weight Rating................ 190, 191GVWR............................................................ 190
H
HazardDriving Through Flowing, Rising, Or Shallow Standing Water
.................................... 199Hazard Warning Flashers.............................. 201Head Restraints........................................ 35, 36Head Rests............................................... 35, 36Headlights.................................................... 207Automatic.................................................... 44Cleaning................................................... 272High Beam/Low Beam Select Switch.......... 43Lights On Reminder..................................... 45On With Wipers............................................ 44Passing........................................................ 44Switch.......................................................... 42Time Delay................................................... 45Washers................................................... 238
Heated Mirrors.................................................41Heater, Engine Block..................................... 149High Beam/Low Beam Select (Dimmer)
Switch..............................................................43Hill Start Assist.............................................. 100HitchesTrailer Towing........................................... 193Holder, Coin.....................................................71HomeLink (Garage Door Opener).....................66Hood Prop........................................................61Hood Release...................................................61
I
Ignition.............................................................16Switch..........................................................16In Vehicle HelpVehicle User Guide......................................10Inside Rearview Mirror........................... 39, 201Instrument Cluster....................................76, 77Descriptions.................................................92Display.................................................. 78, 80Instrument Panel Lens Cleaning................... 274Interior Appearance Care.............................. 273Interior Lights...................................................46Intermittent Wipers (Delay Wipers)..................49Introduction....................................................... 8

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