service CHRYSLER 300 2020 Owner's Guide

128SAFETY
Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) moni -
tors the internal circuits and interconnecting
wiring associated with electrical Air Bag System
Components listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:
Front and/or side air bags will not deploy in all
collisions. This does not mean something is
wrong with the air bag system.
If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu -
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not perma -
nent and normally heal quickly. However, if
you haven’t healed significantly within a few
days, or if you have any blistering, see your
doctor immediately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a
normal by-product of the process that gener -
ates the non-toxic gas used for air bag infla -
tion. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eye irritation, rinse the area with cool water.
For nose or throat irritation, move to fresh air.
If the irritation continues, see your doctor. If
these particles settle on your clothing, follow
the garment manufacturer’s instructions for
cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another
collision, the air bags will not be in place to
protect you.
NOTE:Air bag covers may not be obvious in the inte -
rior trim, but they will open during air bag
deployment.
After any collision, the vehicle should be
taken to an authorized dealer immediately.
WARNING!
Deployed air bags and seat belt
pretensioners cannot protect you in another
collision. Have the air bags, seat belt
pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant
Restraint Controller System serviced as well.

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130SAFETY
Event Data Recorder (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like
situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds
or less. The EDR in this vehicle is designed to
record such data as:
How various systems in your vehicle were
operating;
Whether or not the driver and passenger
safety belts were buckled/fastened;
How far (if at all) the driver was depressing
the accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
NOTE:
EDR data are recorded by your vehicle only if a
non-trivial crash situation occurs; no data are
recorded by the EDR under normal driving
conditions and no personal data (e.g., name,
gender, age, and crash location) are recorded.
However, other parties, such as law enforce -
ment, could combine the EDR data with the type
of personally identifying data routinely acquired
during a crash investigation. To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as
law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
CHILD RESTRAINTS
Everyone in your vehicle needs to be buckled up
at all times, including babies and children. Every
state in the United States, and every Canadian
province, requires that small children ride in
proper restraint systems. This is the law, and
you can be prosecuted for ignoring it.
Children 12 years or younger should ride
properly buckled up in a rear seat, if available.
According to crash statistics, children are safer
when properly restrained in the rear seats
rather than in the front.
It is dangerous to try to repair any part of
the air bag system yourself. Be sure to tell
anyone who works on your vehicle that it
has an air bag system.

Do not attempt to modify any part of your air
bag system. The air bag may inflate acciden
-
tally or may not function properly if modifica -
tions are made. Take your vehicle to an
authorized dealer for any air bag system
service. If your seat, including your trim cover
and cushion, needs to be serviced in any way
(including removal or loosening/tightening
of seat attachment bolts), take the vehicle to
an authorized dealer. Only manufacturer
approved seat accessories may be used. If it
is necessary to modify the air bag system for
persons with disabilities, contact an autho -
rized dealer.

WARNING! (Continued)

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SAFETY131
There are different sizes and types of restraints
for children from newborn size to the child
almost large enough for an adult safety belt.
Always check the child seat Owner’s Manual to
make sure you have the correct seat for your
child. Carefully read and follow all the
instructions and warnings in the child restraint
Owner’s Manual and on all the labels attached
to the child restraint.
Before buying any restraint system, make sure
that it has a label certifying that it meets all
applicable Safety Standards. You should also make sure that you can install it in the vehicle
where you will use it.
NOTE:
For additional information, refer to http://
www.nhtsa.gov/parents-and-caregivers or
call: 1–888–327–4236
Canadian residents should refer to Transport
Canada’s website for additional information:
http://www.tc.gc.ca/en/services/road/
child-car-seat-safety.html
Summary Of Recommendations For Restraining Children In Vehicles
WARNING!
In a collision, an unrestrained child can
become a projectile inside the vehicle. The
force required to hold even an infant on your
lap could become so great that you could not
hold the child, no matter how strong you are.
The child and others could be badly injured or
killed. Any child riding in your vehicle should
be in a proper restraint for the child’s size.
Child Size, Height, Weight Or Age
Recommended Type Of Child Restraint
Infants and ToddlersChildren who are two years old or younger and who
have not reached the height or weight limits of their
child restraint Either an Infant Carrier or a Convertible Child
Restraint, facing rearward in a rear seat of the vehicle
Small Children Children who are at least two years old or who have
outgrown the height or weight limit of their rear-facing
child restraint Forward-Facing Child Restraint with a five-point
Harness, facing forward in a rear seat of the vehicle
Larger Children Children who have outgrown their forward-facing child
restraint, but are too small to properly fit the vehicle’s
seat belt Belt Positioning Booster Seat and the vehicle seat
belt, seated in a rear seat of the vehicle
Children Too Large for Child Restraints Children 12 years old or younger, who have outgrown
the height or weight limit of their booster seat
Vehicle Seat Belt, seated in a rear seat of the vehicle
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144SAFETY
(Continued)
(Continued)
illuminate with a single chime when a fault with
the Air Bag System has been detected. It will
stay on until the fault is removed. If the light
comes on intermittently or remains on while
driving, have an authorized dealer service the
vehicle immediately.
Refer to “Occupant Restraint Systems” in
“Safety” for further information.
Defroster
Check operation by selecting the defrost mode
and place the blower control on high speed. You
should be able to feel the air directed against
the windshield. See an authorized dealer for
service if your defroster is inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit your
vehicle. Only use a floor mat that does not
interfere with the operation of the accelerator,
brake or clutch pedals. Only use a floor mat that
is securely attached using the floor mat
fasteners so it cannot slip out of position and interfere with the accelerator, brake or clutch
pedals or impair safe operation of your vehicle
in other ways.
WARNING!
An improperly attached, damaged, folded, or
stacked floor mat, or damaged floor mat
fasteners may cause your floor mat to
interfere with the accelerator, brake, or clutch
pedals and cause a loss of vehicle control. To
prevent SERIOUS INJURY or DEATH:
ALWAYS securely attach your floor mat
using the floor mat fasteners. DO NOT
install your floor mat upside down or turn
your floor mat over. Lightly pull to confirm
mat is secured using the floor mat
fasteners on a regular basis.
ALWAYS REMOVE THE EXISTING FLOOR
MAT FROM THE VEHICLE before
installing any other floor mat. NEVER install
or stack an additional floor mat on top of an
existing floor mat.
ONLY install floor mats designed to fit your
vehicle. NEVER install a floor mat that
cannot be properly attached and secured to
your vehicle. If a floor mat needs to be
replaced, only use a FCA approved floor
mat for the specific make, model, and year
of your vehicle.
ONLY use the driver’s side floor mat on the
driver’s side floor area. To check for inter
-
ference, with the vehicle properly parked
with the engine off, fully depress the accel -
erator, the brake, and the clutch pedal (if
present) to check for interference. If your
floor mat interferes with the operation of
any pedal, or is not secure to the floor,
remove the floor mat from the vehicle and
place the floor mat in your trunk.
WARNING! (Continued)

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STARTING AND OPERATING151
(Continued)
(Continued)
When parking on a hill, it is important to turn the
front wheels toward the curb on a downhill
grade and away from the curb on an uphill
grade. Apply the parking brake before placing
the gear selector in PARK, otherwise the load on
the transmission locking mechanism may make
it difficult to move the gear selector out of PARK.
The parking brake should always be applied
whenever the driver is not in the vehicle.
AUTOMATIC TRANSMISSION
WARNING!
Never use the PARK position as a substi -
tute for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible
injury or damage.
When exiting the vehicle, always remove
the key fob from the ignition and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
When exiting the vehicle, always make sure
the keyless ignition node is in the OFF
mode, remove the key fob from the vehicle
and lock the vehicle.
Do not leave the key fob in or near the
vehicle or in a location accessible to chil -
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
Be sure the parking brake is fully disen -
gaged before driving; failure to do so can
lead to brake failure and a collision.
Always fully apply the parking brake when
leaving your vehicle, or it may roll and
cause damage or injury. Also be certain to
leave the transmission in PARK. Failure to
do so may allow the vehicle to roll and
cause damage or injury.
WARNING! (Continued)CAUTION!
If the Brake Warning Light remains on with
the parking brake released, a brake system
malfunction is indicated. Have the brake
system serviced by an authorized dealer
immediately.
WARNING!
Never use the PARK position as a substi -
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
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158STARTING AND OPERATING

1. Stop the vehicle.

2. Shift the transmission into PARK, if
possible. If not, shift the transmission to
NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.

6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal operation.

NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An autho -
rized dealer has diagnostic equipment to
assess the condition of your transmission.
If the transmission cannot be reset, authorized
dealer service is required.
AutoStick — If Equipped
AutoStick is a driver-interactive transmission
feature providing manual shift control, giving
you more control of the vehicle. AutoStick allows you to maximize engine braking,
eliminate undesirable upshifts and downshifts,
and improve overall vehicle performance.
This system can also provide you with more
control during passing, city driving, cold slippery
conditions, mountain driving, trailer towing, and
many other situations.
Operation
When the transmission is in DRIVE or SPORT
mode, it will operate automatically, shifting
between the eight available gears. To engage
AutoStick, simply tap one of the steering
wheel-mounted shift paddles (+/-) while in
DRIVE or SPORT mode. In DRIVE mode, this will
activate a temporary AutoStick mode. The
transmission will revert back to normal
operation after a period of time, depending on
accelerator pedal activity. When the
transmission gear selector is in the SPORT
position, tapping either shift paddle will activate
"permanent" AutoStick mode. The transmission
will remain in AutoStick mode until the driver
deliberately disables AutoStick (as described
below). Tapping (-) to enter AutoStick will
downshift the transmission to the next lower
gear, while using (+) to enter AutoStick will
retain the current gear. When AutoStick is active, the current transmission gear is
displayed in the instrument cluster.

Paddle Shifters

In AutoStick mode, the transmission will shift up
or down when (+/-) is manually selected by the
driver, unless an engine lugging or overspeed
condition would result. It will remain in the
selected gear until another upshift or downshift
is chosen, except as described below.
If AutoStick is engaged while in DRIVE mode,
the transmission will automatically shift up
when maximum engine speed is reached. If
the accelerator is fully depressed, the trans -
mission will downshift when possible (based
1 — Shift Paddle Downshift
2 — Shift Paddle Upshift

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160STARTING AND OPERATING
FUEL SAVER TECHNOLOGY 5.7L ONLY — IF
EQUIPPED
This feature offers improved fuel economy by
shutting off four of the engine's eight cylinders
during light load and cruise conditions. The
system is automatic with no driver inputs or
additional driving skills required.
NOTE:
This system may take some time to return to full
functionality after a battery disconnect.
POWER STEERING
The Electric Power Steering system will give you
good vehicle response and increased ease of
maneuverability in tight spaces. The system will
vary its assist to provide light efforts while
parking and good feel while driving. If the
electric steering system experiences a fault that
prevents it from providing assist, you will still
have the ability to steer the vehicle manually. Alternate electric power steering efforts can be
selected through the Uconnect System. Refer to
”Customer Programmable Features” within
“Uconnect Settings” in “Multimedia” for further
information.
If the Electric Power Steering Fault
Warning Light is displayed and the
“SERVICE POWER STEERING” or the
“POWER STEERING ASSIST OFF –
SERVICE SYSTEM” message is displayed within
the instrument cluster display, this indicates the
vehicle needs to be taken to the dealer for
service. Refer to “Warning Lights And
Messages” in “Getting To Know Your
Instrument Panel” for further information.
NOTE:
Even if the power steering assistance is no
longer operational, it is still possible to steer
the vehicle. Under these conditions there will be a substantial increase in steering effort,
especially at low speeds and during parking
maneuvers.
If the condition persists, see an authorized
dealer for service.
If the Electric Power Steering Fault Warning
Light is displayed and the “POWER STEERING
SYSTEM OVER TEMP” message is displayed on
the instrument cluster screen, they indicate that
extreme steering maneuvers may have
occurred which caused an over temperature
condition in the power steering system. Once
driving conditions are safe, pull over and let the
vehicle idle for a few moments until the Electric
Power Steering Fault Warning Light and
message turn off.
SPEED CONTROL — IF EQUIPPED
When engaged, the Speed Control system takes
over accelerator operations at speeds greater
than 25 mph (40 km/h), or 20 mph (32 km/h)
depending on the powertrain used.
The Speed Control buttons are located on the
right side of the steering wheel.
WARNING!
Continued operation with reduced assist
could pose a safety risk to yourself and
others. Service should be obtained as soon
as possible.

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STARTING AND OPERATING171
NOTE:
If the “ACC/FCW Unavailable Wipe Front Radar
Sensor” warning is active Normal (Fixed Speed)
Cruise Control is still available. For additional
information refer to “Normal (Fixed Speed)
Cruise Control Mode” in this section.
If weather conditions are not a factor, the driver
should examine the sensor. It may require
cleaning or removal of an obstruction. The
sensor is located in the center of the vehicle
behind the lower grille.
To keep the ACC System operating properly, it is
important to note the following maintenance
items:
Always keep the sensor clean. Carefully wipe
the sensor lens with a soft cloth. Be cautious
not to damage the sensor lens.
Do not remove any screws from the sensor.
Doing so could cause an ACC system
malfunction or failure and require a sensor
realignment.
If the sensor or front end of the vehicle is
damaged due to a collision, see an autho -
rized dealer for service.
Do not attach or install any accessories near
the sensor, including transparent material or
aftermarket grilles. Doing so could cause an
ACC system failure or malfunction.
When the condition that deactivated the system
is no longer present, the system will return to
the “Adaptive Cruise Control Off” state and will
resume function by simply reactivating it.
NOTE:
If the “ACC/FCW Unavailable Wipe Front
Radar Sensor” message occurs frequently
(e.g. more than once on every trip) without
any snow, rain, mud, or other obstruction,
have the radar sensor realigned at an autho -
rized dealer.
Installing a snow plow, front-end protector,
an aftermarket grille or modifying the grille is
not recommended. Doing so may block the
sensor and inhibit ACC/FCW operation.
“Clean Front Windshield” Warning
The “ACC/FCW Limited Functionality Clean
Front Windshield” warning will display and also
a chime will indicate when conditions
temporarily limit system performance. This
most often occurs at times of poor visibility, such as in snow or heavy rain and fog. The ACC
system may also become temporarily blinded
due to obstructions, such as mud, dirt, or ice on
windshield and fog on the inside of glass. In
these cases, the instrument cluster display will
display “ACC/FCW Limited Functionality Clean
Front Windshield” and the system will have
degraded performance.
The “ACC/FCW Limited Functionality Clean
Front Windshield” message can sometimes be
displayed while driving in adverse weather
conditions. The ACC/FCW system will recover
after the vehicle has left these areas. Under
rare conditions, when the camera is not
tracking any vehicles or objects in its path this
warning may temporarily occur.
If weather conditions are not a factor, the driver
should examine the windshield and the camera
located on the back side of the inside rear view
mirror. They may require cleaning or removal of
an obstruction.
When the condition that created limited
functionality is no longer present, the system
will return to full functionality.
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172STARTING AND OPERATING
NOTE:
If the “ACC/FCW Limited Functionality Clean
Front Windshield” message occurs frequently
(e.g. more than once on every trip) without any
snow, rain, mud, or other obstruction, have the
windshield and forward facing camera
inspected at an authorized dealer.
Service ACC/FCW Warning

If the system turns off, and the instrument cluster
displays “ACC/FCW Unavailable Service
Required” or “Cruise/FCW Unavailable Service
Required”, there may be an internal system fault
or a temporary malfunction that limits ACC
functionality. Although the vehicle is still drivable
under normal conditions, ACC will be temporarily
unavailable. If this occurs, try activating ACC
again later, following an ignition cycle. If the
problem persists, see an authorized dealer.

PRECAUTIONS WHILE DRIVING WITH
ACC
In certain driving situations, ACC may have
detection issues. In these cases, ACC may
brake late or unexpectedly. The driver needs to
stay alert and may need to intervene.
Towing A Trailer
Towing a trailer is not advised when using ACC.
Offset Driving
ACC may not detect a vehicle in the same lane
that is offset from your direct line of travel, or a
vehicle merging in from a side lane. There may
not be sufficient distance to the vehicle ahead.
The offset vehicle may move in and out of the
line of travel, which can cause your vehicle to
brake or accelerate unexpectedly.

Offset Driving Condition Example

Turns And Bends
When driving on a curve with ACC engaged, the
system may decrease the vehicle speed and
acceleration for stability reasons, with no target
vehicle detected. Once the vehicle is out of the
curve the system will resume your original set
speed. This is a part of normal ACC system
functionality.
NOTE:
On tight turns ACC performance may be limited.
Turn Or Bend Example

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182STARTING AND OPERATING
The ParkSense switch LED will be on when
ParkSense is disabled or requires service. The
ParkSense switch LED will be off when the
system is enabled. If the ParkSense switch is
pushed, and requires service, the ParkSense
switch LED will blink momentarily, and then the
LED will be on.
SERVICE THE PARKSENSE PARK ASSIST
S
YSTEM
During vehicle start up, when the ParkSense
System has detected a faulted condition, the
instrument cluster will actuate a single chime,
once per ignition cycle, and it will display the
"PARKSENSE UNAVAILABLE WIPE REAR
SENSORS", "PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS", or the "PARKSENSE
UNAVAILABLE SERVICE REQUIRED" message
for five seconds. When the gear selector is
moved to REVERSE and the system has
detected a faulted condition, the instrument
cluster display will display a "PARKSENSE
UNAVAILABLE WIPE REAR SENSORS",
"PARKSENSE UNAVAILABLE WIPE FRONT
SENSORS" or "PARKSENSE UNAVAILABLE
SERVICE REQUIRED" pop up message for five
seconds. After five seconds, a vehicle graphic
will be displayed with "UNAVAILABLE" at either the front or rear sensor location depending on
where the fault is detected. The system will
continue to provide arc alerts for the side that is
functioning properly. These arc alerts will
interrupt the "PARKSENSE UNAVAILABLE WIPE
REAR SENSORS", "PARKSENSE UNAVAILABLE
WIPE FRONT SENSORS", or "PARKSENSE
UNAVAILABLE SERVICE REQUIRED" messages if
an object is detected within the five second
pop-up duration. The vehicle graphic will remain
displayed for as long as the vehicle is in
REVERSE.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
If "PARKSENSE UNAVAILABLE WIPE REAR
SENSORS" or "PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS" appears in the instrument
cluster display make sure the outer surface and
the underside of the rear fascia/bumper and/or
front fascia/bumper is clean and clear of snow,
ice, mud, dirt or other obstruction and then
cycle the ignition. If the message continues to
appear see an authorized dealer.
If the "PARKSENSE UNAVAILABLE SERVICE
REQUIRED" message appears in the instrument
cluster display, see an authorized dealer.
CLEANING THE PARKSENSE SYSTEM
Clean the ParkSense sensors with water, car
wash soap and a soft cloth. Do not use rough or
hard cloths. Do not scratch or poke the sensors.
Otherwise, you could damage the sensors.
PARKSENSE SYSTEM USAGE
P
RECAUTIONS
NOTE:
Ensure that the front and rear bumpers are
free of snow, ice, mud, dirt and debris to keep
the ParkSense system operating properly.
Jackhammers, large trucks, and other vibra -
tions could affect the performance of Park -
Sense.
When you turn ParkSense off, the instrument
cluster will display “PARKSENSE OFF.”
Furthermore, once you turn ParkSense off, it
remains off until you turn it on again, even if
you cycle the ignition.
When you move the gear selector to the
REVERSE position and ParkSense is turned
off, the instrument cluster will display
“PARKSENSE OFF” for as long as the vehicle
is in REVERSE.

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