service CHRYSLER 300 2020 Manual PDF

270SERVICING AND MAINTENANCE
TIRE ROTATION RECOMMENDATIONS
Tires on the front and rear axles of vehicles
operate at different loads and perform different
steering, driving, and braking functions. For
these reasons, they wear at unequal rates.
These effects can be reduced by timely rotation
of tires. The benefits of rotation are especially
worthwhile with aggressive tread designs such
as those on all season type tires. Rotation will
increase tread life, help to maintain mud, snow
and wet traction levels, and contribute to a
smooth, quiet ride.
Refer to “Scheduled Servicing” in “Servicing
And Maintenance” for the proper maintenance
intervals. The reasons for any rapid or unusual
wear should be corrected prior to rotation being
performed. The suggested rotation method is the “rearward
cross” shown in the following diagram. This
rotation pattern does not apply to some
directional tires that must not be reversed.

Tire Rotation (Rearward Cross)

DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES
The following tire grading categories
were established by the National
Highway Traffic Safety Administration.
The specific grade rating assigned by the
tire's manufacturer in each category is shown on the sidewall of the tires on
your vehicle.
All passenger vehicle tires must conform
to Federal safety requirements in
addition to these grades.
TREADWEAR
The Treadwear grade is a comparative
rating, based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear one and one-half times as well on
the government course as a tire graded
100. The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.

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SERVICING AND MAINTENANCE271
TRACTION GRADES
The Traction grades, from highest to
lowest, are AA, A, B, and C. These grades
represent the tire's ability to stop on wet
pavement, as measured under
controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have poor
traction performance.
TEMPERATURE GRADES
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat and
its ability to dissipate heat, when tested under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance, which all
passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel, than the
minimum required by law.
VEHICLE STORAGE
If you are leaving your vehicle dormant for more
than 21 days, you may want to take these steps
to protect your battery.
NOTE:
SRT (if equipped), storage between 21-60 days
can use Storage Mode rather than discon
-
necting the battery. Storage Mode can be found
in the instrument cluster display under vehicle
info/battery page.
Disconnect the negative cable from the
battery.
Anytime you store your vehicle, or keep it out
of service (e.g., vacation) for two weeks or
more, run the air conditioning system at idle
for about five minutes in the fresh air and
high blower setting. This will ensure
adequate system lubrication to minimize the
possibility of compressor damage when the
system is started again.
WARNING!
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration,
cornering, hydroplaning, or peak traction
characteristics.
WARNING!
The temperature grade for this tire is
established for a tire that is properly inflated
and not overloaded. Excessive speed,
under-inflation, or excessive loading, either
separately or in combination, can cause heat
buildup and possible tire failure.
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276TECHNICAL SPECIFICATIONS
Inspect the wheel mounting surface prior to
mounting the tire and remove any corrosion or
loose particles.

Wheel Mounting Surface

Tighten the lug nuts/bolts in a star pattern until
each nut/bolt has been tightened twice. Ensure
that the socket is fully engaged on the lug nut/
bolt (do not insert it halfway).
NOTE:
If in doubt about the correct tightness, have
them checked with a torque wrench by an
authorized dealer or service station.
After 25 miles (40 km), check the lug nut/bolt torque to be sure that all the lug nuts/bolts are
properly seated against the wheel.
Torque Patterns

FUEL REQUIREMENTS
3.6L ENGINE

This engine is designed to meet all
emissions regulations and provide
excellent fuel economy and
performance when using high-quality
unleaded “Regular” gasoline having an octane
rating of 87 as specified by the (R+M)/2 method. The use of higher octane “Premium” gasoline will
not provide any benefit over “Regular” gasoline in
these engines.

While operating on gasoline with an octane
number of 87, hearing a light knocking sound
from the engine is not a cause for concern.
However, if the engine is heard making a heavy
knocking sound, see an authorized dealer
immediately. Use of gasoline with an octane
number lower than 87 can cause engine failure
and may void or not be covered by the New
Vehicle Limited Warranty.
Poor quality gasoline can cause problems such
as hard starting, stalling, and hesitations. If you
experience these symptoms, try another brand
of gasoline before considering service for the
vehicle.
5.7L ENGINE
Do not use E-85 flex fuel or ethanol blends
greater than 15% in this engine.
This engine is designed to meet all
emissions regulations and provide
satisfactory fuel economy and
performance when using high-quality
unleaded gasoline having an octane range of
87 to 89 as specified by the (R+M)/2 method.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the lug nuts/bolts fully
until the vehicle has been lowered. Failure to
follow this warning may result in personal
injury.

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TECHNICAL SPECIFICATIONS277
The use of 89 octane “Plus” gasoline is
recommended for optimum performance and
fuel economy.
While operating on gasoline with an octane
number of 87, hearing a light knocking sound
from the engine is not a cause for concern.
However, if the engine is heard making a heavy
knocking sound, see an authorized dealer
immediately. Use of gasoline with an octane
number lower than 87 can cause engine failure
and may void or not be covered by the New
Vehicle Limited Warranty.
Poor quality gasoline can cause problems such
as hard starting, stalling, and hesitations. If you
experience these symptoms, try another brand
of gasoline before considering service for the
vehicle.
REFORMULATED GASOLINE
Many areas of the country require the use of
cleaner burning gasoline referred to as
“Reformulated Gasoline”. Reformulated
gasoline contains oxygenates and are
specifically blended to reduce vehicle
emissions and improve air quality.
The use of reformulated gasoline is
recommended. Properly blended reformulated gasoline will provide improved performance
and durability of engine and fuel system
components.
MATERIALS ADDED TO FUEL
Besides using unleaded gasoline with the
proper octane rating, gasolines that contain
detergents, corrosion and stability additives are
recommended. Using gasolines that have these
additives will help improve fuel economy,
reduce emissions, and maintain vehicle
performance.
Designated TOP TIER Detergent
Gasoline contains a higher level of
detergents to further aide in
minimizing engine and fuel system
deposits. When available, the usage of TOP
TIER Detergent Gasoline is recommended. Visit
www.toptiergas.com for a list of TOP TIER
Detergent Gasoline Retailers.
Indiscriminate use of fuel system cleaning
agents should be avoided. Many of these
materials intended for gum and varnish
removal may contain active solvents or similar
ingredients. These can harm fuel system gasket
and diaphragm materials.
GASOLINE/OXYGENATE BLENDS
Some fuel suppliers blend unleaded gasoline
with oxygenates such as ethanol.
Problems that result from using gasoline
containing more than 15% ethanol (E-15) or
gasoline containing methanol are not the
responsibility of the manufacturer and may void
or not be covered under New Vehicle Limited
Warranty.
CAUTION!
DO NOT use E-85, gasoline containing
methanol, or gasoline containing more than
15% ethanol (E-15). Use of these blends may
result in starting and drivability problems,
damage critical fuel system components,
cause emissions to exceed the applicable
standard, and/or cause the Malfunction
Indicator Light to illuminate. Please observe
pump labels as they should clearly
communicate if a fuel contains greater than
15% ethanol (E-15).
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TECHNICAL SPECIFICATIONS279
(Continued)
FUEL SYSTEM CAUTIONSNOTE:
Intentional tampering with the emissions
control system can result in civil penalties being
assessed against you.
CARBON MONOXIDE WARNINGS
CAUTION!
Follow these guidelines to maintain your
vehicle’s performance:
The use of leaded gasoline is prohibited by
Federal law. Using leaded gasoline can
impair engine performance and damage
the emissions control system.
An out-of-tune engine or certain fuel or igni -
tion malfunctions can cause the catalytic
converter to overheat. If you notice a
pungent burning odor or some light smoke,
your engine may be out of tune or malfunc -
tioning and may require immediate service.
Contact an authorized dealer for service
assistance.
The use of fuel additives, which are now
being sold as octane enhancers, is not
recommended. Most of these products
contain high concentrations of methanol.
Fuel system damage or vehicle perfor -
mance problems resulting from the use of
such fuels or additives is not the responsi -
bility of the manufacturer and may void or
not be covered under the New Vehicle
Limited Warranty.
WARNING!
Carbon monoxide (CO) in exhaust gases is
deadly. Follow the precautions below to
prevent carbon monoxide poisoning:
Do not inhale exhaust gases. They contain
carbon monoxide, a colorless and odorless
gas, which can kill. Never run the engine in
a closed area, such as a garage, and never
sit in a parked vehicle with the engine
running for an extended period. If the
vehicle is stopped in an open area with the
engine running for more than a short
period, adjust the ventilation system to
force fresh, outside air into the vehicle.
Guard against carbon monoxide with
proper maintenance. Have the exhaust
system inspected every time the vehicle is
raised. Have any abnormal conditions
repaired promptly. Until repaired, drive with
all side windows fully open.
WARNING! (Continued)
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300MULTIMEDIA
SiriusXM® Setup — If Equipped
After pressing the SiriusXM® Setup button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Tune StartOnOff
Channel Skip Name of Channel
NOTE:
SiriusXM® can be programmed to skip channels. To make your selection, press the Channel Skip button on the touchscreen, select the channels you
would like to skip. Subscription Information Subscription Info
NOTE:
New vehicle purchasers or lessees will receive a free limited time subscription to SiriusXM® Satellite Radio with your radio. Following the expiration
of the free services, it will be necessary to access the information on the Subscription Information screen to re-subscribe.

1. Press the Subscription Information button on the touchscreen to access the Subscription Information screen.

2. Write down the SIRIUS ID numbers for your receiver. To reactivate your service, either call the number listed on the screen or visit the provider online.
NOTE:
SiriusXM® Travel Link is a separate subscription.

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310MULTIMEDIA ADDITIONAL
INFORMATION
© 202 1 FCA US LLC. All rights reserved.
Mopar and Uconnect are registered
trademarks and Mopar Owner Connect is a
trademark of FCA US LLC. Android™ is a
trademark of Google Inc. SiriusXM® and all
related marks and logos are trademarks of
SiriusXM® Radio Inc.
Uconnect System Support:
US residents visit www.DriveUconnect.com or
call: 1-877-855-8400 (24 hours a day 7 days
a week)
Canadian residents visit www.DriveUcon -
nect.ca or call: 1-800-465-2001 (English) or
1-800-387-9983 (French) SiriusXM Guardian™ services support:
US residents visitwww.driveuconnect.com/
sirius-xm-guardian or call: 1-844-796-4827
Canadian residents visitwww.siriusxm.ca/
guardian-v1/ or call: 1-877-324-9091

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311
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
If you are having warranty work done, be sure to
have the right papers with you. Take your
warranty folder. All work to be performed may
not be covered by the warranty. Discuss
additional charges with the service manager.
Keep a maintenance log of your vehicle's
service history. This can often provide a clue to
the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the
items in order of priority. At many authorized
dealers, you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is
advisable to make these arrangements when
you call for an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to
be happy with our products and services.
Warranty service must be done by an
authorized dealer. We strongly recommend that
you take the vehicle to an authorized dealer.
They know your vehicle the best, and are most
concerned that you get prompt and high quality
service. The manufacturer's authorized dealers
have the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner.This is why you should always talk to an
authorized dealer service manager first. Most
matters can be resolved with this process.
If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
If an authorized dealer is unable to resolve
the concern, you may contact the manufac
-
turer's customer center.
Any communication to the manufacturer's
customer center should include the following
information:
Owner's name and address
Owner's telephone number (home, mobile,
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
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312CUSTOMER ASSISTANCE
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800)
387-9983 French
IN MEXICO CONTACT
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 247-9753
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED (TDD/
TTY)
To assist customers who have hearing
difficulties, the manufacturer has installed
special TDD (Telecommunication Devices for
the Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who has
access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate
with the manufacturer by dialing
1-800-380-CHRY.
Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for
a vehicle to help protect you from the high cost
of unexpected repairs after FCA US LLC's New
Vehicle Limited Warranty expires. The Mopar
Vehicle Protection plans are the ONLY vehicle
extended protection plans authorized, endorsed and backed by FCA US LLC to provide
additional protection beyond your vehicle’s
warranty. If you purchased a Mopar Vehicle
Protection Plan, you will receive Plan Provisions
and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date.
If you have any questions about the service
contract, call the FCA US LLC’s Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001
English / (800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the
FCA US LLC New Vehicle Limited Warranty
expires, please refer to the contract documents,
and contact the person listed in those
documents.
We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience.

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CUSTOMER ASSISTANCE313
WARRANTY INFORMATION
See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable
to this vehicle and market. Refer to
www.mopar.com/om for further information.
MOPAR PARTS
Mopar original equipment parts & accessories
and factory filled fluids are available from an
authorized dealer. They are recommended for
your vehicle to keep it operating at its best and
maintain its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY: 1-800-424-9153);
or go to

http://www.safercar.gov
; or write
to: Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also
obtain other information about motor
vehicle safety from
http://
www.safercar.gov
.

IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit,
chemicals known to the State of California to
cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals
known to the State of California to cause
cancer and birth defects, or other
reproductive harm.
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