service CHRYSLER 300 2020 Owners Manual

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can
expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the
State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid
breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and
wear gloves or wash your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include a
description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual
that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without
imposing any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc.
used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-247-9753 (U.S.)
or 1-800 -387-1143 (Canada) or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/ Uconnect manuals and
Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting www.techauthority.com and Canadian
residents can purchase replacement kits by calling 1-800 -387-1143 . The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal
injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any
electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and
could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your
full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting
while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Chrysler
brand vehicle and to provide a convenient reference source

for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your
local Chrysler brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver,
call a cab
, a friend or use public transportation. DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment
is impaired when you have been drinking. Never drink and then drive.
WARNING!

5
Service The ParkSense Park Assist
System ........................................................ 182 Cleaning The ParkSense System ..............182
ParkSense System Usage Precautions ....182
LANESENSE — IF EQUIPPED ........................... 183
LaneSense Operation ................................183Turning LaneSense On Or Off ...................184LaneSense Warning Message ..................184
Changing LaneSense Status .....................186
PARKVIEW REAR BACK UP CAMERA ............. 186
REFUELING THE VEHICLE ................................. 188
Emergency Fuel Filler Door Release.........189
VEHICLE LOADING ............................................ 190
Vehicle Certification Label ........................ 190Gross Vehicle Weight Rating (GVWR) .......190
Gross Axle Weight Rating (GAWR) ........... 190Overloading ................................................190
Loading ......................................................190
TRAILER TOWING .............................................. 191
Common Towing Definitions .....................191Trailer Hitch Classification ........................ 193Trailer Towing Weights (Maximum Trailer
Weight Ratings) .........................................194 Trailer And Tongue Weight .......................194
Towing Requirements ................................195Towing Tips ................................................197 RECREATIONAL TOWING
(BEHIND MOTORHOME, ETC.) .......................... 198
DRIVING TIPS ...................................................... 198
Driving On Slippery Surfaces .................... 198
Driving Through Water .............................. 199
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .......................201
ASSIST AND SOS MIRROR —
IF EQUIPPED ....................................................... 201General Information .................................. 205
BULB REPLACEMENT ........................................ 206
Replacement Bulbs ................................... 206
Replacing Exterior Bulbs ........................... 207
FUSES ..................................................................209
General Information .................................. 210Underhood Fuses ...................................... 210
Rear Interior Fuses .................................... 213
JACKING AND TIRE CHANGING ........................217
Jack Location/Spare Tire Stowage ........... 218
Preparations For Jacking .......................... 218Jacking And Changing A Tire .................... 219
Road Tire Installation ................................ 222
JUMP STARTING ................................................ 222
Preparations For Jump Start ..................... 222Jump Starting Procedure .......................... 223 REFUELING IN EMERGENCY –
IF EQUIPPED ...................................................... 224
IF YOUR ENGINE OVERHEATS ......................... 225
MANUAL PARK RELEASE ................................ 225
FREEING A STUCK VEHICLE ............................. 227
TOWING A DISABLED VEHICLE ........................ 228 All Wheel Drive (AWD) Models .................. 229Rear-Wheel Drive (RWD) Models ............. 229
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................. 230
EVENT DATA RECORDER (EDR) ....................... 230
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................. 231
Maintenance Plan ..................................... 232
ENGINE COMPARTMENT .................................. 236
3.6L Engine ............................................... 236
5.7L Engine ............................................... 237
Checking Oil Level .................................... 238Adding Washer Fluid ................................. 238Maintenance-Free Battery ....................... 238Pressure Washing...................................... 239

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6
DEALER SERVICE .............................................. 239 Engine Oil .................................................. 240Engine Oil Filter ..........................................241Engine Air Cleaner Filter ...........................241
Air Conditioner Maintenance ...................242Accessory Drive Belt Inspection................243Body Lubrication ........................................244
Windshield Wiper Blades ..........................244
Exhaust System .........................................246
Cooling System .........................................247
Brake System ............................................250
Automatic Transmission ...........................251
All Wheel Drive (AWD) — If Equipped .......253
Rear Axle ....................................................253
RAISING THE VEHICLE ...................................... 253
TIRES ................................................................... 253
Tire Safety Information .............................253Tires — General Information .....................261Tire Types ...................................................265
Spare Tires — If Equipped .........................266
Wheel And Wheel Trim Care ....................268
Tire Chains and Traction Devices .............269
Tire Rotation Recommendations .............270 DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .................. 270
Treadwear .................................................. 270
Traction Grades ......................................... 271
Temperature Grades ................................. 271
VEHICLE STORAGE .............................................271
BODYWORK ........................................................ 272
Protection From Atmospheric Agents....... 272
Body And Underbody Maintenance .......... 272Preserving The Bodywork .......................... 272
INTERIORS ......................................................... 273
Seats And Fabric Parts .............................. 273
Plastic And Coated Parts ........................... 274
Leather Parts ............................................. 274
Glass Surfaces .......................................... 274
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA .......................................275Vehicle Identification Number .................. 275
BRAKE SYSTEM ................................................. 275
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 275
Torque Specifications ................................ 275 FUEL REQUIREMENTS ...................................... 276
3.6L Engine ................................................ 276
5.7L Engine ................................................ 276
Reformulated Gasoline ............................ 277Materials Added To Fuel ........................... 277
Gasoline/Oxygenate Blends ..................... 277
Do Not Use E-85 In Non-Flex Fuel
Vehicles ...................................................... 278 CNG And LP Fuel System Modifications .. 278MMT In Gasoline........................................ 278
Fuel System Cautions................................ 279
Carbon Monoxide Warnings...................... 279
FLUID CAPACITIES ............................................ 280
FLUIDS AND LUBRICANTS ............................... 281
Engine ........................................................ 281
Chassis ...................................................... 283MULTIMEDIA
UCONNECT SYSTEMS ....................................... 284
CYBERSECURITY ............................................... 284
UCONNECT SETTINGS ...................................... 285 Customer Programmable Features —
Uconnect 4C/4C NAV Settings ................ 285

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7
STEERING WHEEL AUDIO CONTROLS ............ 302 Radio Operation .........................................302
Media Mode ...............................................302
AUX/USB CONTROL........................................... 302
RADIO OPERATION AND MOBILE PHONES.... 303
Regulatory And Safety Information........... 303
UCONNECT VOICE RECOGNITION
QUICK TIPS ........................................................ 304
Introducing Uconnect ................................304Get Started .................................................304
Basic Voice Commands .............................305Radio ..........................................................305Media ..........................................................305Phone .........................................................306
Voice Text Reply .........................................306
Climate .......................................................307Navigation (4C NAV) ..................................307Siri® Eyes Free — If Equipped ..................307
Do Not Disturb ..........................................308Android Auto™ — If Equipped ...................308Apple CarPlay® — If Equipped ................. 309
General Information ..................................309Additional Information ...............................310
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE .......................................... 311
Prepare For The Appointment................... 311
Prepare A List............................................. 311
Be Reasonable With Requests ................. 311
IF YOU NEED ASSISTANCE ...............................311
FCA US LLC Customer Center ................... 312
FCA Canada Inc. Customer Center ........... 312
In Mexico Contact ...................................... 312
Puerto Rico And US Virgin Islands ............ 312
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ..................... 312 Service Contract ....................................... 312 WARRANTY INFORMATION .............................. 313
MOPAR PARTS................................................... 313
REPORTING SAFETY DEFECTS ........................ 313
In The 50 United States And
Washington, D.C. ....................................... 313 In Canada ................................................... 313
PUBLICATION ORDER FORMS ........................ 314

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8
INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality. This
Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of
your vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC
offers to its customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications
carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help
assure safe and enjoyable operation of your vehicle.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any
content introduced throughout the Owner’s Information, that may or may not be applicable to your vehicle, will be identified with the wording “If
Equipped”. All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant
improvement of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial
reasons. For further information, contact an authorized dealer.
When it comes to service, remember that the authorized dealers know your vehicle best, have factory-trained technicians and genuine MOPAR® parts,
and care about your satisfaction.

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GETTING TO KNOW YOUR VEHICLE15

Key Fob Battery Replacement

3. Remove the battery by turning the back cover over (battery facing downward) and
tapping it lightly on a solid surface such as
a table or similar surface, and then replace
the battery. When replacing the battery,
match the (+) sign on the battery to the (+)
sign on the inside of the battery clip, located
on the back cover. Avoid touching the new
battery with your fingers because skin oils
may cause battery deterioration. If you
touch a battery, clean it with rubbing
alcohol.
4. To assemble the key fob case, snap the two halves together.
Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Request For Additional Remote Controls
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle. Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
WARNING!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF mode.
2

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GETTING TO KNOW YOUR VEHICLE21
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds. If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics.
KEY PROGRAMMING
Programming key fobs may be performed at an
authorized dealer.
REPLACEMENT KEYS
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.CAUTION!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF position.
2

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28GETTING TO KNOW YOUR VEHICLE
AUTOMATIC DOOR LOCKS — IF
E
QUIPPED
The auto door lock feature default condition is
enabled. When enabled, the door locks will lock
automatically when the vehicle's speed exceeds
15 mph (24 km/h). The auto door lock feature
can be enabled or disabled by an authorized
dealer per written request of the customer.
Please see an authorized dealer for service.
CHILD-PROTECTION DOOR LOCK
S
YSTEM — REAR DOORS
To provide a safer environment for small
children riding in the rear seats, the rear doors
are equipped with Child-Protection Door Lock
system.
To Engage Or Disengage The Child-Protection
Door Lock System

1. Open the rear door.

2. Insert the tip of the emergency key into the
lock and rotate to the lock or unlock
position.
3. Repeat steps one and two for the opposite rear door.
Child-Protection Door Lock Function

NOTE:
For emergency exit from the rear seats when
the Child-Protection Door Lock System is
engaged, manually raise the door lock knob to
the unlocked position, open the window, and
open the door using the outside door handle.
DRIVER MEMORY SETTINGS — IF EQUIPPED
This feature allows the driver to save up to two
different memory profiles for easy recall
through a memory switch. Each memory profile
saves desired position settings for the following
features:
Driver seat
Easy Entry/Exit seat operation (on/off) (if
equipped)
Side mirrors
Power tilt and telescopic steering column (if
equipped)
A set of desired radio station presets
NOTE:
Your vehicle is equipped with two key fobs,
each can be linked to either memory position
1 or 2.
Be sure to program the radio presets prior to
programming the memory settings.
WARNING!
Avoid trapping anyone in a vehicle in a
collision. Remember that the rear doors can
only be opened from the outside with the
Child-Protection locks are engaged (locked).

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36GETTING TO KNOW YOUR VEHICLE
(Continued)
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button located at the base
of the head restraint and push downward on the
head restraint.
Front Head Restraint

REAR HEAD RESTRAINTS

The center head restraint has two adjustable
positions: up or down. When the center seat is
being occupied, the head restraint should be in
the raised position. When there are no occupants
in the center seat, the head restraint can be
lowered for maximum visibility for the driver.

To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button located at the base
of the head restraint and push downward on the
head restraint.
Rear Head Restraint Adjustment Button

NOTE:
The head restraint should only be removed by
qualified technicians, for service purposes
only. If the center rear head restraint requires
removal, see an authorized dealer.
The outboard head restraints are not adjust -
able.1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
Do not place items over the top of the Reac -
tive Head Restraint, such as coats, seat
covers or portable DVD players. These
items may interfere with the operation of
the Reactive Head Restraint in the event of
a collision and could result in serious injury
or death.
WARNING! (Continued)
WARNING!
ALL the head restraints MUST be reinstalled
in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.

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56GETTING TO KNOW YOUR VEHICLE
Manual Operation Override
This system offers a full complement of manual
override features. The AUTO symbol in the front
ATC display will be turned off when the system
is being used in the manual mode.
OPERATING TIPS
NOTE:
Refer to the chart at the end of this section for
suggested control settings for various weather
conditions.
Summer Operation
The engine cooling system must be protected
with a high-quality antifreeze coolant to provide
proper corrosion protection and to protect
against engine overheating. OAT coolant
(conforming to MS.90032) is recommended.
Winter Operation
To ensure the best possible heater and
defroster performance, make sure the engine
cooling system is functioning properly and the
proper amount, type, and concentration of
coolant is used. Use of the Air Recirculation mode during Winter months is not
recommended, because it may cause window
fogging.
Vacation/Storage
Before you store your vehicle, or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for about
five minutes, in fresh air with the blower setting
on high. This will ensure adequate system
lubrication to minimize the possibility of
compressor damage when the system is started
again.
Window Fogging
Vehicle windows tend to fog on the inside in
mild, rainy, and/or humid weather. To clear the
windows, select Defrost or Mix mode and
increase the front blower speed. Do not use the
Recirculation mode without A/C for long
periods, as fogging may occur.
Outside Air Intake
Make sure the air intake, located directly in
front of the windshield, is free of obstructions,
such as leaves. Leaves collected in the air
intake may reduce airflow, and if they enter the
plenum, they could plug the water drains. In
Winter months, make sure the air intake is clear
of ice, slush, and snow.
CAUTION!
Failure to follow these cautions can cause
damage to the heating elements:
Use care when washing the inside of the
rear window. Do not use abrasive window
cleaners on the interior surface of the
window. Use a soft cloth and a mild
washing solution, wiping parallel to the
heating elements. Labels can be peeled off
after soaking with warm water.
Do not use scrapers, sharp instruments, or
abrasive window cleaners on the interior
surface of the window.
Keep all objects a safe distance from the
window.

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