phone CHRYSLER 300 2021 User Guide

MULTIMEDIA 133
Phone/Bluetooth®
When the Phone/Bluetooth® button is pressed on the touchscreen, the system displays the options related to Bluetooth® connectivity from an external audio
device or smartphone. The list of paired audio devices or smartphones can be accessed from this menu.
NOTE:
Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Phone Pop-Ups Displayed In ClusterThis setting will activate phone message pop-ups in the Instrument Cluster
D
i
splay.
Do Not Disturb This setting will open the Do Not Disturb settings menu. The following settings
a
r

e “Auto Reply” (both, text, call), “Auto Reply Message” (custom, default), and
“Custom Auto Reply Message” (create message).
Paired Phones And Audio Devices This setting will show the list of paired phones and audio devices.
Projection Manager This setting will activate your smartphone to project on the vehicle’s
tou

chscreen.
5

136 MULTIMEDIA
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being
on in your vehicle can cause erratic or noisy
performance from your radio. This condition may
be lessened or eliminated by repositioning the
mobile phone within the vehicle. This condition is
not harmful to the radio. If your radio performance
does not satisfactorily improve from repositioning
the mobile phone, it is recommended that the
volume be turned down or off during mobile phone
operation when not using the Uconnect system.
REGULATORY AND SAFETY
I
NFORMATION
US/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless
r a

dio is far below the FCC and IC radio frequency
exposure limits. Nevertheless, the wireless radio
will be used in such a manner that the radio is 8 in
( 2

0 cm) or further from the human body.
The internal wireless radio operates within
gu
idelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community. The radio manufacturer believes the internal
w
i

reless radio is safe for use by consumers. The
level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the use
of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you are
encouraged to ask for authorization before turning
on the wireless radio
Ú page 254.

180 IN CASE OF EMERGENCY
(Continued)
ASSIST Call
The ASSIST Button is used to automatically
con

nect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and you
will be connected to a representative for assis -
tance. Roadside Assistance will know what
v e

hicle you’re driving and its location. Additional
fees may apply for roadside Assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
SOS Call

1. P ush the SOS Call button on the Rearview
Mi
rror.

NOTE:
In case the SOS Call button is pushed in error,
t h
ere will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the Rearview Mirror or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
Rearview Mirror. 2. T
he LED light located between the ASSIST and
S
OS buttons on the Rearview Mirror will turn
green once a connection to a SOS operator has
been made.
3. Once a connection between the vehicle and a S
OS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a SOS
Call.
The vehicle brand.
The last known GPS coordinates of the
vehicle.
4. You should be able to speak with the SOS op
erator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a

voice connection with the vehicle to deter -
mine if additional help is needed. Once the
S O

S operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occur -
ring in the vehicle. The vehicle’s SOS Call
s y

stem will attempt to remain connected
with the SOS operator until the SOS oper -
ator terminates the connection.
5. T he SOS operator may attempt to contact
a
ppropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect and SiriusXM Guardian™ features and
applications in this vehicle. Only use Uconnect
features and SiriusXM Guardian™ services when
it is safe to do so. Failure to do so may result in
an accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.

251
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
de

aler. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. FCA US LLC’s
authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.

This is why you should always talk to an authorized
d e

aler’s service manager first. If for some reason
you are still not satisfied, talk to the general
manager or owner of the authorized dealer. They
want to know if you need assistance. If an authorized
dealer is unable to resolve the concern, you may
contact FCA US LLC's Customer Assistance center.

Any communication to FCA US LLC's customer
c e

nter should include the following information:
Owner's name and address
Owner's telephone number (home, mobile, and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
Fr

ench
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
10

252 CUSTOMER ASSISTANCE
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 247-9753
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
the FCA US LLC has installed special TDD
(Telecommunication Devices for the Deaf)
equipment at its customer center. Any hearing or
speech impaired customer, who has access to a
TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the FCA US
LLC by dialing 1-800-380-2479.
Canadian residents with hearing difficulties that
r e

quire assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
SERVICE CONTRACT

You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New Vehicle
Limited Warranty expires. The Mopar Vehicle
Protection plans are the ONLY vehicle extended
protection plans authorized, endorsed and backed
by FCA US LLC to provide additional protection
beyond your vehicle’s warranty. If you purchased a
Mopar Vehicle Protection Plan, you will receive Plan
Provisions and an Owner Identification Card in the
mail within three weeks of the vehicle delivery date.
If you have any questions about the service
contract, call the FCA US LLC’s Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).

FCA US LLC is not responsible for any service
c on

tract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
i n

vestment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with the
ownership experience.
WARRANTY INFORMATION
See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable to
this vehicle and market. Refer to www.mopar.com/
om for further information.
See the Warranty Information for the terms and
p r

ovisions of FCA Canada Inc. warranties
applicable to this vehicle and market. Refer to
www.owners.mopar.ca/en for further information.
Use this QR code to access your
digital experience.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer
and birth defects, or other reproductive harm. In
addition, certain fluids contained in vehicles and
certain products of component wear contain, or
emit, chemicals known to the State of California
to cause cancer and birth defects, or other
reproductive harm.

CUSTOMER ASSISTANCE 253
MOPAR® PARTS
Mopar® original equipment parts & accessories
and factory filled fluids are available from an
authorized dealer. They are recommended for your
vehicle to keep it operating at its best and maintain
its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
ma
y open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC. To contact NHTSA, you may call the
V
e

hicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov ; or write to:
Administrator, NHTSA, 1200 New Jersey
Av

enue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from http://www.safercar.gov .
IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either
the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
com

plete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
d i

agrams, charts and detailed illustrations. These
manuals make it easy to find and fix problems on
computer-controlled vehicle systems and features.
They show exactly how to find and correct
problems, using step-by-step troubleshooting and
drivability procedures, proven diagnostic tests and
a complete list of all tools and equipment.
To order a hard copy of your Service or Diagnostic
P r

ocedure manuals, visit:
www.techauthority.com (US and Canada).
10

256
B
Back-Up.........................................................110Battery....................................................73, 201Charging System Light.................................73Keyless Key Fob Replacement....................13Location....................................................201Belts, Seat.....................................................176Beverage Holder Cooled (Cupholder)..............53Beverage Holder Heated (Cupholder)..............53Body Mechanism Lubrication........................206B-Pillar Location.............................................229Brake Assist System......................................138Brake Control System....................................138Brake Fluid..........................................212, 250Brake System......................................212, 245Fluid Check.....................................212, 250Master Cylinder.........................................212Parking........................................................84Warning Light.....................................72, 245Brake/Transmission Interlock.........................87Break-In Recommendations, New Vehicle.......84Brightness, Interior Lights................................44Bulb Replacement.........................................221Bulbs, Light..........................................178, 221
C
Camera, Rear................................................110Capacities, Fluid............................................248
Caps, Filler
Oil (Engine)...............................................199Radiator (Coolant Pressure).....................210Car Washes...................................................242Carbon Monoxide Warning............................178CargoVehicle Loading........................................113Cargo Area Cover.............................................61Cargo Compartment........................................61Cellular Phone..............................................136Certification Label.........................................113Chains, Tire...................................................239Chart, Tire Sizing...........................................226Check Engine Light (Malfunction Indicator
Light)................................................................79Checking Your Vehicle For Safety.................176Checks, Safety..............................................176Child Restraint..............................................166Child Restraints Booster Seats...........................................168Child Seat Installation..............................174How To Stow An unused ALR Seat Belt....172Infant And Child Restraints.......................167Lower Anchors And Tethers For Children..169Older Children And Child Restraints.........167Seating Positions......................................169Child Safety Locks...........................................23Clean Air Gasoline.........................................246
CleaningWheels......................................................238Climate Control................................................47Automatic....................................................47Coin Holder......................................................52Cold Weather Operation...................................83Compact Spare Tire......................................236ConsoleFloor............................................................52Contract, Service...........................................252Cooling Pressure Cap (Radiator Cap)............210Cooling System.............................................209Adding Coolant (Antifreeze)......................210Coolant Capacity.......................................248Coolant Level...................................209, 211Disposal Of Used Coolant.........................211Drain, Flush, And Refill.............................209Inspection.................................................211Points To Remember................................211Pressure Cap............................................210Radiator Cap.............................................210Selection Of Coolant
(Antifreeze).........................210, 248, 249Corrosion Protection.....................................242Cruise Control (Speed Control)..................92, 94Cruise Light...............................................77, 78Customer Assistance....................................251Cybersecurity................................................121

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can
expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to
the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure,
avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area
and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include a
description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that
are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing
any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/ Uconnect manuals and Warranty
Booklet can be found by visiting the website on the back cover.
U.S Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-247-9753 or by
contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase a replacement
kit by calling 1-800-387-1143 or by contacting your dealer.The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal injury.
FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any electrical devices,
such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious
accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s
responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Chrysler
brand vehicle and to provide a convenient reference source for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information, visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Chrysler
brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol
levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend
or use public transportation. DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your
judgment is impaired when you have been drinking. Never drink and then drive.
WARNING!