CHRYSLER CROSSFIRE 2007 1.G Owners Manual

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
mSuggestions For Obtaining Service For Your
Vehicle
..............................282
NPrepare For The Appointment............282
NPrepare A List........................282
NBe Reasonable With Requests.............282
mIf You Need Assistance..................282
mWarranty Information...................285
mMopartParts.........................285
mReporting Safety Defects.................285
NIn Canada..........................285
mPublication Order Forms.................286
mDepartment Of Transportation Uniform Tire
Quality Grades
........................287
NTreadwear..........................287
NTraction Grades......................287
NTemperature Grades...................288
9

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you're having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty; discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a valuable clue to
the current problem.
Prepare A List
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many dealers you may obtain a rental vehicle at aminimal daily charge. If you need a rental, it is advisable
to make these arrangements when you call for an ap-
pointment.
IF YOU NEED ASSISTANCE
DaimlerChrysler and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
Your selling dealer is best equipped and most anxious to
provide prompt resolution for any warranty issue or
related matter that you may experience. Authorized
dealers have the facilities, factory-trained technicians,
special tools, and the latest information to assure your
vehicle is fixed correctly and in a timely manner.
DaimlerChrysler has empowered its dealers to make
warranty and repair decisions that ensure you are not
inconvenienced. There is no need for you to wait for a
decision from the DaimlerChrysler Corporation. If a
special circumstance occurs that requires information
from the DaimlerChrysler Corporation, we have asked
the dealer's service management to make the contact on
your behalf.
282 IF YOU NEED CONSUMER ASSISTANCE

This is why you should always talk to your dealer's
service manager first. Most matters can be resolved with
this process.
²If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
²If your dealership is unable to resolve the concern, you
may contact the DaimlerChrysler Corporation's Cus-
tomer Center.
Any communication to the DaimlerChrysler Corpora-
tion's Customer Center should include the following
information:
²Owner's name and address
²Owner's telephone number (home and office)
²Dealership name
²Vehicle identification number
²Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer
Center
P.O. Box 21±8004
Auburn Hills, MI 48321±8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001
In Mexico contact:
A.V. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico (915) 729-1248 or 729-1240
Outside Mexico (525) 729-1248 or 729-1240
IF YOU NEED CONSUMER ASSISTANCE 283
9

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
DaimlerChrysler Corporation has installed special
TDD (Telecommunication Devices for the Deaf) equip-
ment at its Customer Center. Any hearing or speech
impaired customer who has access to a TDD or a
conventional teletypewriter (TTY) in the United States
can communicate with the DaimlerChrysler Corpora-
tion by dialing 1-800-380-CHRY.
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of
unexpected repairs after your DaimlerChrysler Corpo-
ration's new vehicle limited warranty expires. The
DaimlerChrysler Corporation stands behind only the
DaimlerChrysler Corporation's Service Contracts. If
you purchased a DaimlerChrysler Corporation Service
Contract, you will receive Plan Provisions and an
Owner Identification Card in the mail within three
weeks of your vehicle delivery date. If you have any
questions about your service contract, call theDaimlerChrysler Corporation Service Contract Na-
tional Customer Hotline at 1-800-521-9922.
The DaimlerChrysler Corporation will not stand behind
any service contract that is not the DaimlerChrysler
Corporation's Service Contract. It is not responsible for
any service contract other than the DaimlerChrysler
Corporation's Service Contract. If you purchased a ser-
vice contract that is not a DaimlerChrysler Corporation
Service Contract, and you require service after your
DaimlerChrysler Corporation's new vehicle limited war-
ranty expires, please refer to your contract documents,
and contact the person listed in those documents.
We appreciate that you have made a major investment
when you purchased your new Crossfire. Your dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
your ownership experience. You'll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
284 IF YOU NEED CONSUMER ASSISTANCE

WARRANTY INFORMATION
See the Warranty Information Booklet for the terms and
provisions of DaimlerChrysler's warranties applicable to
this vehicle.
MOPARTPARTS
Mopartfluids, lubricants, parts, and accessories are
available from your authorized dealer. They will help
you keep your vehicle operating at its best.
REPORTING SAFETY DEFECTS
In the 50 states of the United States and Washington,
D.C.: If you believe that your vehicle has a defect which
could cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
DaimlerChrysler Corporation.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, and the
DaimlerChrysler Corporation.To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in Wash-
ington, D.C. area) or write to: NHTSA, U.S. Dept. of
Transportation, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
the Hotline.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to
Transport Canada, P.O. Box 8880, Ottawa Postal Station,
Ottawa, Ontario K1G 3J2.
IF YOU NEED CONSUMER ASSISTANCE 285
9

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
²Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts.
²Owner's Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
Call Toll Free at1±800±890±4038 (U.S.)or1±800±387±1143
(Canada)
Or
Visit us on the World Wide Web at:
www.techauthority.daimlerchrysler.comor
www.daimlerchrysler.ca/manuals
286 IF YOU NEED CONSUMER ASSISTANCE

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following describes the tire grading categories estab-
lished by the National highway Traffic Safety Adminis-
tration. The specific grade rating assigned by the tire's
manufacturer in each category is shown on the sidewall
of the tires on your car.
All Passenger Car Tires Must Conform to Federal Safety
Requirements in Addition to These Grades.
Treadwear
The treadwear grade is a comparative rating based on the
wear rate of the tire when tested under controlled con-
ditions on a specified government test course. For ex-
ample, a tire graded 150 would wear one and a half (1
1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends
upon the actual conditions of their use, however, and
may depart significantly from the norm due to variations
in driving habits, service practices and differences in road
characteristics and climate.
Traction Grades
The traction grades, from highest to lowest, are AA, A, B,
and C. Those grades represent the tire's ability to stop on
wet pavement as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
IF YOU NEED CONSUMER ASSISTANCE 287
9

Temperature Grades
The temperature grades are A (the highest), B, and C,
representing the tire's resistance to the generation of heat
and its ability to dissipate heat when tested under
controlled conditions on a specified indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance which all
passenger car tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A repre-
sent higher levels of performance on the laboratory test
wheel than the minimum required by law.WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
288 IF YOU NEED CONSUMER ASSISTANCE

INDEX
10

ABS (Anti-Lock Brake System)............. 118
Adding Engine Coolant (Antifreeze)......... 239
Adding Fuel.......................... 189
Aiming Headlights...................... 262
Air Cleaner, Engine
(Engine Air Cleaner Filter)................ 229
Air Conditioning....................135,232
Air Conditioning Filter................... 280
Air Conditioning Refrigerant.............. 233
Air Conditioning System................. 232
Air Pressure, Tires...................... 176
Airbag................................ 30
Airbag Deployment...................... 36
Airbag Light........................35,123
Airbag Maintenance...................... 46
Airbag On/Off Switch..................43,48
Alignment and Balance.................. 181
Antenna.............................. 134
Antifreeze (Engine Coolant)............... 267
Anti-Lock Warning Light................. 118
Appearance Care....................... 246
Ashtrays and Lighter..................... 74
Automatic Door Locks.................... 13Automatic Transmission...............149,244
Fluid and Filter Changes................ 245
Fluid Level Check..................... 245
Fluid Type.......................... 244
Special Additives..................... 246
Autostick............................. 152
Ball Joints............................ 234
Battery............................ 119,231
Saving Feature (Protection)............... 85
Belts, Drive........................... 229
Belts, Seat............................. 23
Body Mechanism Lubrication.............. 235
Brake Assist System...................... 98
Brake, Parking......................... 156
Brake System.......................157,242
Anti-Lock (ABS)...................... 157
Hoses.............................. 242
Master Cylinder...................... 243
Break-In Recommendations, New Vehicle . . . 55,166
Bulbs, Light........................... 259
Capacities, Fluid....................... 265
290 INDEX