CHRYSLER PACIFICA 2018 Vehicle Warranty

2. If Hankook Temporary Tire fails as a result of defect in materials
and/or workmanship during the first 50% of usable treadwear, the tire
will be replaced with a new, comparable tire at no charge including
mounting charge. No adjustment will be made for tires that are worn
more than 50%.
WHAT IS NOT COVERED BY THE WARRANTY
NON ADJUSTABLE CONDITIONS
1. Irregular wear or tire damage due to:
•Road hazards such as punctures, cuts, snags, scuffs, carcass bruises
or impact breaks.
•Fire, wreck or collision
•Improper inflation, overloading, high speed spinning, improper
mounting or demounting, running flat, off-road use, racing, vandal-
ism, willful damage or abuse.
•Misalignment, wheel imbalance, defective brakes or shock absorber,
use of tire chains.
•Any tire which has failed as a result of adding materials (e.g. tire
fillers, sealant, or balancing substances).
•Mechanical failure or design of vehicle.
2. Tires fitted to anything other than the original vehicles.
3. Tire worn beyond tread wear indicator (2/32 nds inch or 1.6 mm tread
remaining).
4. Tire presented by other than the actual owner-user.
5. Tire branded “NA” (meaning no adjustment) or “blem” (meaning
blemished).
6. Loss of time inconvenience, loss of use of the vehicle or consequential
damage.
7. Ride disturbance caused by damaged wheels or after free-replacement
conditions.
8. Tire with weather cracking which was purchased more than four years
prior to presentation for adjustment.
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GENERAL EXCLUSIONS
1. No Hankook Tire employee, retailer or dealer has the authority to
make any warranty, representation, promise or agreement on behalf of
Hankook Tire except as stated in this policy.
2. Tires used in racing related activities or competitive events are not
covered by this warranty.
3. Limitation of remedy: to the extent permitted by law, HANKOOK
disclaims liability for all consequential and incidental damages. Some
provinces and states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you specific legal
rights, and you may also have the rights which vary from province to
province in Canada, and from state to state in the U.S.A.
HANKOOK’S OBLIGATIONS
Replacement qualifying under this warranty will be made by a partici-
pating Hankook Dealer or a participating Car Dealer.
OWNER’S OBLIGATIONS
1. You must present the tire to a participating Hankook Dealer or a
participating Car Dealer.
2. For free replacement, a proof of purchase date such as car dealer
invoice should be presented.
3. No claim will be recognized unless submitted on a Hankook claim
form completely filled out and signed by the owner or a participating
Hankook Dealer or Car Dealer.
WARNING FOR YOUR SAFETY
•TIRE DEMOUNTING AND MOUNTING
Improper tire mounting and inflation procedures may cause tire beads
to break with explosive force during installation of the tire on the rim,
causing personal injury and property damage. Follow the Rubber
Manufacturers Association installation and safety procedure for
mounting and inflating tires. Tire and rim must match in size. Rim
parts must match by manufacturer ’s design. Clean rim. Lubricate rim
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and beads. Do not exceed the maximum recommended pressure to
seat beads on rim. Use remote control inflation equipment and
inflation cage.
NOTE:
•Never inflate over 40 psi to seat beads.
•Mount radial ply tires only on rims designated by wheel manufacturer
as suitable for radial tire.
•Only specially trained persons shall mount tires.
•AIR PRESSURE
Check the pressure in your tires, including your spare, at least
monthly, and always before and during extended driving. Check tires
cold (at least 3 hours after the vehicle has been stopped and before it
is driven more than 1.6 kilometers or 1 mile). Do not reduce pressure
when tires are hot, use an accurate air pressure gauge to check
pressure and maintain it at the level recommended on the vehicle tire
placard or in the Owner ’s Manual. Under inflation produces extreme
flexing of sidewalls and builds up heat to the point that premature tire
failure may occur. Over inflation can cause the tires to be more
susceptible to impact damage. Cold tire pressures, however, should
never be higher than the limit molded on the sidewall.
•LOAD LIMITS
Never exceed the load-carrying limits molded onto the sidewall of
your tires or the maximum vehicle load limit as shown on the vehicle
tire placard, whichever is less. Overloading builds up excessive heat in
the tire and leads to early and/or sudden failure.
•HAZARDS
Avoid running over objects (e.g., chuckholes, rocks, curbs, metal, glass,
etc.) which may possibly cause internal tire damage. Continued use of
a tire that has suffered internal damage (which may not be externally
visible) can lead to dangerous tire failure. Determination of suspected
internal damage requires demounting the tire from its rim and
examination by trained tire personnel.
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•WORN TIRES
Never drive on worn tires. Tires should be replaced by trained
personnel when 2/32 nds inch (1.6 mm) of tread depth remain, as
indicated by treadwear indicators molded into the tread grooves. Use
of worn-out tires (less than 2/32 nds of an inch remaining tread depth)
increases the probability of tire failure. In most states, it is illegal to
drive with less than 2/32 nds of an inch of remaining tread depth.
•SPEED LIMITS
Operating your vehicle in excess of lawful speed limits or the
maximum speeds justified by driving conditions can be dangerous.
Excessive speed creates heat buildup in a tire, leading to possible tire
failure.
•SPEED-RATED TIRES
Speed-rated tires are identified by letters S, T, H, V, W, or Z as either
part of the size designation (e.g., HR), or part of the service description
adjacent to the size designation (e.g., 94H) and indicates the maximum
speed capability of the tire when properly loaded and inflated.
However, even when properly loaded and inflated, driving for pro-
longed periods at high speeds can cause tire damage and possible tire
failure which could lead to an accident. Original equipment speed-
rated tires must be replaced with tires of the same or higher speed
rating if the speed capability of the vehicle is to be maintained.
Consult your Hankook dealer for the tires best suited to your vehicle
driving habit. Repairing of speed-rated tires must be done in accor-
dance with RMA repair procedures and is limited to one 1/4diameter
repair in the tread area.
•TIRE ROTATION
Rotate your tires for longer tire life. Front and rear tires perform
different jobs and can wear differently. Consult your vehicle Owner ’s
Manual for mileage recommendations and rotation patterns.
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•ADDITIONAL SAFETY INFORMATION FOR TEMPORARY TIRE
– Air pressure.
Check inflation pressure as soon as practical after installation and
inflate to 60 psi. The tire pressure should be checked monthly and
maintained at 60 psi while the tire is stored or in service.
– Vehicle restriction.
The temporary spare tire was specifically designed for your car and
should not be used on any other vehicle.
– Other restrictions.
The temporary spare tire should not be used with other wheels, nor
should standard tires, snow tires, wheel covers, or trim rings be used
with the temporary spare wheel. If such use is attempted, damage to
these items or other vehicle components may occur.
TIRE SERVICE ASSISTANCE OR INFORMATION
When you have tire problems, Hankook provides service and assistance.
Any time you see damage to your tires, contact your local Hankook Tire
Dealer.
If no local dealer is available around you, dial Hankook Toll Free Service
Number so that you can get information on where and how service is
rendered to you.
FOR SERVICE ASSISTANCE OR INFORMATION
U.S.A.
CORPORATE HEADQUARTERS
1450 Valley Road, Wayne, New Jersey 07470
1–973-633-9000Toll Free1–877-740-7000
WEST REGIONAL OFFICE
11555 Arrow Route, Suite 105, Rancho Cucamonga, CA 91730
1–909-481-9800Toll Free1–800-426-8252
CANADA
CORPORATE HEADQUARTERS
30 Resolution Dr., Brampton, Ontario L6W 0A3
1–905-463-9802Toll Free1–800-843-7709 HANKOOK TIRES
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KUMHO TIRES
Kumho And Marshal Brand Limited Warranty
Congratulations! You
have just purchased high
quality tires from Kumho
Tire U.S.A. Inc. This lim-
ited warranty covers the
KUMHO and Marshal brand of passenger and light truck tires.
I. WHAT IS WARRANTED AND WHO IS ELIGIBLE UNDER THIS
WARRANTY
Kumho Tire U.S.A. Inc., 10299 6th Street, Rancho Cucamonga, California
91730, warrants to the original consumer purchaser that all KUMHO
replacement radial tires either directly or through an authorized
KUMHO dealer, and which are mounted on cars within the U.S.A., and
becomes unserviceable for any reason within the manufacturers control,
such tire will be replaced with an equivalent KUMHO tire.
WHAT IS COVERED BY THE WARRANTY AND HOW LONG:
Should any tire manufactured by Kumho Tire Co., Inc. covered by this
warranty become unserviceable due to a material or workmanship
condition during its useable tread life (more than 2/32remaining tread)
before 6 years from the date of manufacture or purchase date supported
with proof of purchase for every passenger and light truck tire (which-
ever comes first), and before 5 years (6 years for KLS02e, KLD01e, and
KLT02e patterns) from the date of manufacture or purchase date for
commercial truck tires (whichever comes first), KUMHO will do either of
the following:
1. During the first 2/32of the original usable tread, Kumho will replace
such tire with a comparable new KUMHO or Marshal tire free of
charge. Applicable taxes on the new tire and costs of mounting and
balancing and any other service charges are payable by the owner.
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2. After the first 2/32of the original usable tread, a credit percentage
will be given toward the purchase price of a comparable new Kumho
or Marshal tire effective at the time of adjustment Applicable taxes on
the new tire and costs of mounting and balancing service are payable
by the owner.
To obtain the credit percentage, please refer to Adjustment Credit
Percentage Table or utilize the following example:
R.T.D.: Remaining Tread Depth
O.T.D.: Original Tread Depth
If R.T.D. = 5 and O.T.D. = 10, the calculation is (5-2:remaining
useable tread depth) ÷ (10 - 2 : original useable tread depth)= 38%
3. Temporary Spare Tire
During the first 1/32of the original usable tread, Kumho will replace
such temporary tire with a comparable new Kumho temporary tire
free of charge. After the first 1/32of the original usable tread, but less
than 2/32, a credit of 50% towards a comparable new Kumho
temporary tire will be given. Applicable taxes and costs of mounting
and balancing and any other service charges are payable by the owner.
4. Adjustment on ride complaint or out-of-round is allowed only during
the first 2/32of the original tread depth.
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Adjustment Credit Percentage Based on Remaining Tread Depth
The authorized KUMHO or Marshal dealer will determine the adjust-
ment cost by multiplying the percentage of the original usable tread worn
by the current KUMHO or Marshal dealer ’s price list in effect at the time
of adjustment.
WHAT IS NOT COVERED BY THE WARRANTY:
1. This limited warranty is applicable only in the United States, and any
tires used or equipped on a vehicle registered or operated outside the
U.S. are not covered by this warranty.
2. Tires branded or markedNon-Adjustable (NA) or Blemished (Blem)
or DOT/Serial numbers previously cut will not be adjusted.
3. Any tire worn beyond the wear bars (less than 2/32remaining tread).
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4. The cost of applicable taxes and mounting and balancing and any
other service charges.
5. Tire damage or irregular wear due to:
A. Road hazard, including puncture, cut, impact break, bulge, snag,
stone drill, collision.
B. Continued use while run flat or under acute under-inflation.
C. Improper use or operation, without limitation, improper inflation
pressure, overloading, use of an improper rim, tire/wheel assem-
bly imbalance or other vehicle condition, worn suspension compo-
nents, improper mounting or de-mounting, misuse, misapplica-
tion, fire or other externally generated heat, water or other material
trapped inside the tire during mounting, tire alteration, racing or
competition purposes, improper inserting of sealant, balance or
filler materials.
D. Improper repair, or with repairs not conforming to the Rubber
Manufacturers Association standards, or with section repairs, or
with self-vulcanizing plug only.
E. Failure to rotate the tire at least every 5,000 miles as evidenced by
Kumho’s Mileage Warranty/Tire Rotation Card (printed in this
brochure) or vehicle misalignment.
F. Uneven or rapid wear which is caused by mechanical irregularity in
the vehicle such as misalignment, (a measured tread difference of
2/32nds of an inch or more across the tread on the same tire).
6. Ozone or weather cracking on tires over four (4) years from the date of
manufacture.
7. Tires that have been recapped, or retreaded, regrooved.
8. Ride disturbance (out-of-round, vibration, pulling, etc.) claims submit-
ted after the first 2/32of tread wear.
9. Loss of time, or use, inconvenience, or any incidental or consequential
damage.
10. Tires that have been modified by the addition or removal of material
or any tire intentionally altered to change its appearance.
11. Tires unserviceability caused by the tire operation in excess of
tire/wheel manufacturers specifications and recommendations.
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12. Tires that are misapplied due to insufficient speed rating, or under-
sized, or oversized tires.
13. Tires that have become unserviceable because chemical corrosion,
vandalism, chains and flat spotting.
14. Tires involved in any racing-related activities.
15. This limited warranty applies only to the original purchaser and is
nontransferable.
OWNERS OBLIGATION:
In order to be eligible for KUMHO’s limited warranty program, the
owner must:
1. Conform to all pertaining policies detailed herein.
2. Present tire to any authorized KUMHO dealer for inspection along
with a copy of their original purchase receipt. Dealer will inspect tire
in order to identify whether or not it qualifies for warranty based on
the policies detailed herein.
3. Pay the amounts due on a new tire, less the amount of credit including
taxes, mounting and balancing charges and/or the cost of other
services ordered.
To locate an authorized KUMHO/Marshal dealer, use our web address
WWW.KUMHOTIREUSA.COM/DEALERor call (800) HI-KUMHO
1-800-445-8646 .
OTHER RIGHTS:
This limited warranty gives the owner of KUMHO tires specific legal
rights and you may also have other rights, which vary from state to state.
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