U connect CHRYSLER PACIFICA 2020 Owners Manual

342IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.

Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow
bar or other towing device to main structural
members of the vehicle, not to bumpers or
associated brackets. State and local laws
regarding vehicles under tow must be observed.

NOTE:

You must ensure that the Auto Park Brake
feature is disabled before towing this vehicle (if
rear wheels are on the ground), to avoid inad -
vertent Electric Park Brake (EPB) engagement.
The Auto Park Brake feature is enabled or
disabled via the customer programmable
features in the Uconnect Settings.
Vehicles with a discharged battery or total elec -
trical failure when the Electric Parking Brake
(EPB) is engaged, will need a wheel dolly or jack
to raise the rear wheels off the ground when
moving the vehicle onto a flatbed.

The manufacturer recommends towing your vehicle
with all four wheels OFF the ground using a flatbed.

If flatbed equipment is not available, this
vehicle must be towed with the front wheels
OFF the ground (using a towing dolly, or wheel
lift equipment with the front wheels raised).
NOTE:
Ensure that the Electric Park Brake is released,
and remains released, while being towed. Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery
Points that can be used to recover a disabled
vehicle, located on the underbody of the
vehicle.
Towing Condition
Wheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow Front
OK
Rear NOT ALLOWED
Flatbed ALLBEST METHODCAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.

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SERVICING AND MAINTENANCE351
Pressure Washing
DEALER SERVICE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:
Intentional tampering with emissions control
systems may void your warranty and could
result in civil penalties being assessed against
you.
Engine Oil
Change Engine Oil
Refer to “Scheduled Servicing” in this section
for the proper maintenance intervals.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Gasoline Engine Oil Selection
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API Certified and meet the
requirements of FCA Material Standard
MS-6395.
CAUTION!
It is essential when replacing the cables on
the battery that the positive cable is
attached to the positive post and the nega -
tive cable is attached to the negative post.
Battery posts are marked positive (+) and
negative (-) and are identified on the battery
case. Cable clamps should be tight on the
terminal posts and free of corrosion.
If a “fast charger” is used while the battery
is in the vehicle, disconnect both vehicle
battery cables before connecting the
charger to the battery. Do not use a “fast
charger” to provide starting voltage.
CAUTION!
Cleaning the engine compartment with a high
pressure washer is not recommended.
Precautions have been taken to safeguard all
parts and connections however, the
pressures generated by these machines is
such that complete protection against water
ingress cannot be guaranteed.
WARNING!
You can be badly injured working on or
around a motor vehicle. Only do service work
for which you have the knowledge and the
proper equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.7

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SERVICING AND MAINTENANCE353
Engine Air Cleaner
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
NOTE:
Be sure to follow the “Severe Duty Conditions”
maintenance interval if applicable.
Engine Air Cleaner Selection
The quality of replacement engine air cleaner
varies considerably. Only high quality filters
should be used to ensure most efficient service.
Mopar engine air cleaners are a high quality
filter and are recommended.
Accessory Drive Belt Inspection
When inspecting accessory drive belts, small
cracks that run across the ribbed surface of a
belt from rib to rib, are considered normal.
These are not a reason to replace belt.
However, cracks running along a rib (not across) are not normal. Any belt with cracks running
along a rib must be replaced. Also, have the belt
replaced if it has excessive wear, frayed cords,
or severe glazing.

Accessory Belt (Serpentine Belt)

Conditions that would require replacement:
Rib chunking (one or more ribs has sepa -
rated from belt body)
Rib or belt wear
Longitudinal belt cracking (cracks between
two ribs)
Belt slips
WARNING!
The air induction system (air cleaner, hoses,
etc.) can provide a measure of protection in
the case of engine backfire. Do not remove
the air induction system (air cleaner, hoses,
etc.) unless such removal is necessary for
repair or maintenance. Make sure that no
one is near the engine compartment before
starting the vehicle with the air induction
system (air cleaner, hoses, etc.) removed.
Failure to do so can result in serious personal
injury.
WARNING!
Do not attempt to inspect an accessory
drive belt with vehicle running.
When working near the radiator cooling fan,
disconnect the fan motor lead. The fan is
temperature controlled and can start at any
time regardless of ignition mode. You could
be injured by the moving fan blades.
You can be badly injured working on or
around a motor vehicle. Only do service
work for which you have the knowledge and
the proper equipment. If you have any
doubt about your ability to perform a
service job, take your vehicle to a compe -
tent mechanic.
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354SERVICING AND MAINTENANCE
“Groove jumping" (belt does not maintain
correct position on pulley)
Belt broken
NOTE:
Identify and correct problem before new belt is
installed
Noise (objectionable squeal, squeak, or
rumble is heard or felt while drive belt is in
operation)
Some conditions can be caused by a faulty
component such as a belt pulley. Belt pulleys
should be carefully inspected for damage and
proper alignment.
Belt replacement on some models requires the
use of special tools, we recommend having your
vehicle serviced at an authorized dealer.
Air Conditioner Maintenance
For best possible performance, your air
conditioner should be checked and serviced by
an authorized dealer at the start of each warm
season. This service should include cleaning of
the condenser fins and a performance test.
Drive belt tension should also be checked at
this time.
Refrigerant Recovery And Recycling —
R–1234yf
R–1234yf Air Conditioning Refrigerant is a
hydrofluoroolefin (HFO) that is endorsed by the
Environmental Protection Agency and is an
ozone-friendly substance with a low
global-warming potential. The manufacturer
recommends that air conditioning service be
performed by an authorized dealer using
recovery and recycling equipment.
NOTE:
Use only manufacturer approved A/C system
PAG compressor oil, and refrigerants.
Air Conditioning Filter Replacement (Cabin
Air Filter)
WARNING!
Use only refrigerants and compressor lubri -
cants approved by the manufacturer for
your air conditioning system. Some unap -
proved refrigerants are flammable and can
explode, injuring you. Other unapproved
refrigerants or lubricants can cause the
system to fail, requiring costly repairs.
Refer to Warranty Information located
online, for further warranty information.
The air conditioning system contains refrig -
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring
lines to be disconnected should be done by
an experienced technician.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components.
Such damage is not covered by the New
Vehicle Limited Warranty.
WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in
the ACC or ON/RUN mode. With the cabin air
filter removed and the blower operating, the
blower can contact hands and may propel dirt
and debris into your eyes, resulting in
personal injury.

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SERVICING AND MAINTENANCE359
(Continued)
NOTE:
Resistance will be accompanied by an audible
snap.
4. Still grasping the bottom end of the wiper blade, move the wiper blade upward and
away from the wiper arm to disengage.

Wiper Blade Removed From Wiper Arm

5. Gently lower the tip of the wiper arm onto the glass. Installing The Rear Wiper

1. Lift the rear wiper arm pivot cap away from
the glass to allow the rear wiper blade to be
raised off of the glass.

NOTE:
The rear wiper arm cannot be fully raised off the
glass unless the wiper arm pivot cap is
unsnapped first. Attempting to fully raise the
rear wiper arm without unsnapping the wiper
arm pivot cap may damage the vehicle.
2. Lift the rear wiper arm fully off the glass.
3. Insert the wiper blade pivot pin into the opening on the end of the wiper arm. Grab
the bottom end of the wiper arm with one
hand, and press the wiper blade flush with
the wiper arm until it snaps into place.
4. Lower the wiper blade onto the glass and snap the wiper arm pivot cap back into
place.Exhaust System
The best protection against carbon monoxide
entry into the vehicle body is a properly
maintained engine exhaust system.
If you notice a change in the sound of the
exhaust system; or if the exhaust fumes can be
detected inside the vehicle; or when the
underside or rear of the vehicle is damaged;
have an authorized technician inspect the
complete exhaust system and adjacent body
areas for broken, damaged, deteriorated, or
mispositioned parts. Open seams or loose
connections could permit exhaust fumes to
seep into the passenger compartment. In
addition, have the exhaust system inspected
each time the vehicle is raised for lubrication or
oil change. Replace as required.
1 — Wiper Blade
2 — Wiper Blade Pivot Pin
3 — Wiper Arm Receptacle
4 — Wiper ArmWARNING!
Exhaust gases can injure or kill. They
contain carbon monoxide (CO), which is
colorless and odorless. Breathing it can
make you unconscious and can eventually
poison you. To avoid breathing CO, refer to
“Safety Tips” in “Safety” for further informa -
tion.
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360SERVICING AND MAINTENANCE
(Continued)

Under normal operating conditions, the catalytic
converter will not require maintenance. However,
it is important to keep the engine properly tuned
to ensure proper catalyst operation and prevent
possible catalyst damage.

NOTE:
Intentional tampering with emissions control
systems can result in civil penalties being
assessed against you. In unusual situations involving grossly
malfunctioning engine operation, a scorching
odor may suggest severe and abnormal catalyst
overheating. If this occurs, stop the vehicle, turn
off the engine and allow it to cool. Service,
including a tune-up to manufacturer's
specifications, should be obtained immediately.
To minimize the possibility of catalytic converter
damage:
Do not interrupt the ignition when the trans
-
mission is in gear and the vehicle is in
motion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition
components disconnected or removed, such
as when diagnostic testing, or for prolonged
periods during very rough idle or malfunc -
tioning operating conditions.
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do
not park or operate your vehicle in areas
where your exhaust system can contact
anything that can burn.
CAUTION!
The catalytic converter requires the use of
unleaded fuel only. Leaded gasoline will
destroy the effectiveness of the catalyst as
an emissions control device and may seri -
ously reduce engine performance and
cause serious damage to the engine.
WARNING! (Continued)
Damage to the catalytic converter can
result if your vehicle is not kept in proper
operating condition. In the event of engine
malfunction, particularly involving engine
misfire or other apparent loss of perfor -
mance, have your vehicle serviced
promptly. Continued operation of your
vehicle with a severe malfunction could
cause the converter to overheat, resulting
in possible damage to the converter and
vehicle.
CAUTION! (Continued)

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SERVICING AND MAINTENANCE361
Cooling System Engine Coolant Checks
Check the engine coolant (antifreeze)
protection every 12 months (before the onset of
freezing weather, where applicable). If the
engine coolant (antifreeze) is dirty, the system
should be drained, flushed, and refilled with
fresh OAT coolant (conforming to MS.90032) by
an authorized dealer. Check the front of the A/
C condenser for any accumulation of bugs,
leaves, etc. If dirty, clean by gently spraying
water from a garden hose vertically down the
face of the condenser.
Check the engine cooling system hoses for
brittle rubber, cracking, tears, cuts, and
tightness of the connection at the coolant
recovery bottle and radiator. Inspect the entire
system for leaks. DO NOT REMOVE THE
COOLANT PRESSURE CAP WHEN THE COOLING
SYSTEM IS HOT.
Cooling System — Drain, Flush And Refill
NOTE:
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage. If any coolant is needed to be added to
the system please contact an authorized
dealer.
If the engine coolant (antifreeze) is dirty or
contains visible sediment, have an authorized
dealer clean and flush with OAT coolant
(antifreeze) (conforming to MS.90032).
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
Selection Of Coolant
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
NOTE:
Mixing of engine coolant (antifreeze) other
than specified Organic Additive Technology
(OAT) engine coolant (antifreeze), may result
in engine damage and may decrease corro-
sion protection. Organic Additive Technology
(OAT) engine coolant is different and should
not be mixed with Hybrid Organic Additive
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam
coming from under the hood, do not open
the hood until the radiator has had time to
cool. Never open a cooling system pressure
cap when the radiator or coolant bottle is
hot.
Keep hands, tools, clothing, and jewelry
away from the radiator cooling fan when
the hood is raised. The fan starts automati -
cally and may start at any time, whether the
engine is running or not.
When working near the radiator cooling fan,
disconnect the fan motor lead or turn the
ignition to the OFF mode. The fan is
temperature controlled and can start at any
time the ignition is in the ON mode.7

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384SERVICING AND MAINTENANCE
Temperature Grades
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat and
its ability to dissipate heat, when tested
under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance, which all
passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel, than the
minimum required by law.
STORING THE VEHICLE
If the vehicle should remain stationary for more
than a month, observe the following
precautions:
Park your vehicle in a covered, dry and
possibly airy location the windows open
slightly.
Check that the Electric Park Brake is not
engaged.
Disconnect the negative (-) terminal from the
battery post and be sure that the battery is
fully charged. During storage check battery
charge quarterly.
If you do not disconnect the battery from the
electrical system, check the battery charge
every 30 days.
Clean and protect the painted parts by
applying protective waxes.
Clean and protect polished metal parts by
applying protective waxes.
Apply talcum powder to the front and rear
wiper blades and leave raised from the glass.
Cover the vehicle with an appropriate cover
taking care not to damage the painted
surface by dragging across dirty surfaces. Do
not use plastic sheeting which will not allow
the evaporation of moisture present on the
surface of the vehicle.
Inflate the tires at a pressure of +7.25 psi
(+0.5 bar) higher than recommended on the
tire placard and check it periodically.
Do not drain the vehicle’s cooling system.
Whenever you leave the vehicle stationary for
two weeks or more, idle the vehicle for
approximately five minutes, with the air
conditioning system on and high fan speed.
This will ensure proper lubrication of the
system, thus minimizing the possibility of
damage to the compressor when the vehicle
is put back into operation.
WARNING!
The temperature grade for this tire is
established for a tire that is properly inflated
and not overloaded. Excessive speed,
underinflation, or excessive loading, either
separately or in combination, can cause heat
buildup and possible tire failure.

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SERVICING AND MAINTENANCE385
BODYWORK
Protection From Atmospheric Agents
Vehicle body care requirements vary according
to geographic locations and usage. Chemicals
that make roads passable in snow and ice and
those that are sprayed on trees and road
surfaces during other seasons are highly
corrosive to the metal in your vehicle. Outside
parking, which exposes your vehicle to airborne
contaminants, road surfaces on which the
vehicle is operated, extreme hot or cold weather
and other extreme conditions will have an
adverse effect on paint, metal trim, and
underbody protection. The following maintenance recommendations
will enable you to obtain maximum benefit from
the corrosion resistance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or
removal of paint and protective coatings from
your vehicle.
The most common causes are:
Road salt, dirt and moisture accumulation
Stone and gravel impact
Insects, tree sap and tar
Salt in the air near seacoast localities
Atmospheric fallout/industrial pollutants
Body And Underbody Maintenance
Cleaning Headlights
Your vehicle is equipped with plastic headlights
and fog lights that are lighter and less
susceptible to stone breakage than glass
headlights.
Plastic is not as scratch resistant as glass and
therefore different lens cleaning procedures
must be followed.To minimize the possibility of scratching the
lenses and reducing light output, avoid wiping
with a dry cloth. To remove road dirt, wash with
a mild soap solution followed by rinsing.
Do not use abrasive cleaning components,
solvents, steel wool or other aggressive
material to clean the lenses.
Preserving The Bodywork
Washing
Wash your vehicle regularly. Always wash
your vehicle in the shade using Mopar Car
Wash, or a mild car wash soap, and rinse the
panels completely with clear water.
If insects, tar, or other similar deposits have
accumulated on your vehicle, use Mopar
Super Kleen Bug and Tar Remover to
remove.
Use a high quality cleaner wax, such as
Mopar Cleaner Wax to remove road film,
stains and to protect your paint finish. Take
care never to scratch the paint.
Avoid using abrasive compounds and power
buffing that may diminish the gloss or thin
out the paint finish.
CAUTION!
Before removal of the positive and negative
terminals to the battery, wait at least a
minute with ignition switch in the OFF position
and close the drivers door. When
reconnecting the positive and negative
terminals to the battery be sure the ignition
switch is in the OFF position and the drivers
door is closed.
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397
(Continued)
MULTIMEDIA
UCONNECT SYSTEMS

For detailed information about your Uconnect
4/4C/4C Nav With 8.4-inch Display system, refer
to your Uconnect Owner’s Manual Supplement.

NOTE:
Uconnect screen images are for illustration
purposes only and may not reflect exact soft-
ware for your vehicle.
CYBERSECURITY
Your vehicle may be a connected vehicle and
may be equipped with both wired and wireless
networks. These networks allow your vehicle to
send and receive information. This information
allows systems and features in your vehicle to
function properly.
Your vehicle may be equipped with certain
security features to reduce the risk of
unauthorized and unlawful access to vehicle
systems and wireless communications. Vehicle
software technology continues to evolve over
time and FCA US LLC, working with its suppliers,
evaluates and takes appropriate steps as
needed. Similar to a computer or other devices, your vehicle may require software updates to
improve the usability and performance of your
systems or to reduce the potential risk of
unauthorized and unlawful access to your
vehicle systems.
The risk of unauthorized and unlawful access to
your vehicle systems may still exist, even if the
most recent version of vehicle software (such as
Uconnect software) is installed.
NOTE:
FCA US LLC or your dealer may contact you
directly regarding software updates.
To help further improve vehicle security and
minimize the potential risk of a security
breach, vehicle owners should:
Routinely check www.driveuconnect.com
(US Residents) or www.driveuconnect.ca
(Canadian Residents) to learn about
available Uconnect software updates.
Only connect and use trusted media
devices (e.g. personal mobile phones,
USBs, CDs).
WARNING!

It is not possible to know or to predict all of
the possible outcomes if your vehicle’s
systems are breached. It may be possible
that vehicle systems, including safety related
systems, could be impaired or a loss of
vehicle control could occur that may result in
an accident involving serious injury or death.

ONLY insert media (e.g., USB, SD card, or CD)
into your vehicle if it came from a trusted
source. Media of unknown origin could
possibly contain malicious software, and if
installed in your vehicle, it may increase the
possibility for vehicle systems to be breached.

As always, if you experience unusual
vehicle behavior, take your vehicle to your
nearest authorized dealer immediately.
WARNING!
(Continued)
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