Rear view CHRYSLER PACIFICA 2020 Owner's Manual

302IN CASE OF EMERGENCY
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you will be connected to a representative for
assistance. Roadside Assistance will know
what vehicle is being driven and its location.
Additional fees may apply for roadside assis -
tance.
SiriusXM Guardian™ Customer Care –
In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS
Call system initiates a call to a SOS operator. To
cancel the SOS Call connection, push the SOS call button on the Rearview Mirror or press the
cancellation button on the Device Screen.
Termination of the SOS Call will turn off the
green LED light on the Rearview Mirror.
2. The LED light located between the ASSIST
and SOS buttons on the Rearview Mirror will
turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call
system may transmit the following
important vehicle information to a SOS
operator: Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system
to determine if additional assistance is
needed. NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper
-
ator, the SOS operator may be able to open a
voice connection with the vehicle to deter -
mine if additional assistance is needed. Once
the SOS operator opens a voice connection
with the vehicle’s SOS Call system, the oper -
ator should be able to speak with you or other
vehicle occupants and hear sounds occurring
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

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IN CASE OF EMERGENCY303
(Continued)
in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the
SOS operator until the SOS operator termi -
nates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates. SOS Call System Limitations
Vehicles sold in Mexico
DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between
the ASSIST and SOS buttons will continuously
be illuminated red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact your dealer.”
An In-Vehicle Audio message will state
“Vehicle device requires service. Please
contact your dealer.”
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous
road conditions or location), do not wait for
voice contact from an Emergency Services
Agent. All occupants should exit the vehicle
immediately and move to a safe location.
Never place anything on or near the
vehicle’s operable network and GPS
antennas. You could prevent operable
network and GPS signal reception, which
can prevent your vehicle from placing an
emergency call. An operable network and
GPS signal reception is required for the SOS
Call system to function properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add
aftermarket electrical equipment to the
vehicle’s electrical system. This may
prevent your vehicle from sending a signal
to initiate an emergency call. To avoid inter -
ference that can cause the SOS Call system
to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to
fail when you need it. You could be injured
if the air bag system is not there to help
protect you.
WARNING! (Continued)
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304IN CASE OF EMERGENCY
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop the SOS Call system operation. These include, but are not limited to, the
following factors:
Delayed accessories mode is active
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hard
-
ware are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network
congestion
Weather
Buildings, structures, geographic terrain, or
tunnels
WARNING!
Ignoring the Rearview Mirror light could
mean you will not have SOS Call services. If
the Rearview Mirror light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module
turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

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SERVICING AND MAINTENANCE387
Plastic And Coated Parts
Use Mopar Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When
cleaning the lenses, care must be taken to
avoid scratching the plastic.

1. Clean with a wet soft cloth. A mild soap
solution may be used, but do not use high
alcohol content or abrasive cleaners. If soap
is used, wipe clean with a clean damp cloth.

2. Dry with a soft cloth.
Leather Parts
Mopar Total Clean is specifically recommended
for leather upholstery.
Your leather upholstery can be best preserved
by regular cleaning with a damp soft cloth.
Small particles of dirt can act as an abrasive
and damage the leather upholstery and should
be removed promptly with a damp cloth.
Stubborn soils can be removed easily with a soft
cloth and Mopar Total Clean. Care should be
taken to avoid soaking your leather upholstery
with any liquid. Please do not use polishes, oils,
cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather
upholstery. Application of a leather conditioner
is not required to maintain the original
condition.
NOTE:
If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather
is designed for easy cleaning, and FCA recom -
mends Mopar total care leather cleaner applied
on a cloth to clean the leather seats as needed.
Glass Surfaces
All glass surfaces should be cleaned on a
regular basis with Mopar Glass Cleaner, or any
commercial household-type glass cleaner.
Never use an abrasive type cleaner. Use caution
when cleaning the inside rear window equipped
with electric defrosters or windows equipped
with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray
cleaner on the towel or cloth that you are using.
Do not spray cleaner directly on the mirror.
CAUTION!
Direct contact of air fresheners, insect
repellents, suntan lotions, or hand sani -
tizers to the plastic, painted, or decorated
surfaces of the interior may cause perma -
nent damage. Wipe away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean
leather seats, as damage to the seat may
result.
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404MULTIMEDIA
Safety/Assistance
After pressing the Safety/Assistance button on the touchscreen, the following settings will be available:NOTE:
The “ParkView Backup Camera Active Guidelines” setting overlays the Backup Camera image with active, or dynamic, grid lines to help illustrate the
width of the vehicle and its projected backup path, based on the steering wheel position when the option is checked. A dashed center line overlay
indicates the center of the vehicle to assist with parking or aligning to a hitch/receiver.
Setting Name
Selectable Options
Setting NameSelectable Options
LaneSense Warning — If EquippedEarlyMedium Late
NOTE:

The “LaneSense Warning” setting determines at what distance the LaneSense system warns you, through steering wheel feedback, of a possible lane departure.
LaneSense Strength — If Equipped LowMedium High
ParkSense — If Equipped Sound OnlySound and Display
Front ParkSense Volume — If Equipped Low
Medium High
Rear ParkSense Volume — If Equipped Low
Medium High
Rear ParkSense Braking Assist — If Equipped On
Off
Surround View Camera Delay — If Equipped On
Off

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422MULTIMEDIA
Camera — If Equipped
After pressing the Camera button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Surround View Camera — If Equipped OnOff
NOTE:
The “Surround View Camera” feature displays a complete 360 degree view of the vehicle's exterior environment while backing up. Surround View Camera Delay — If Equipped OnOff
NOTE:

The “Surround View Camera Delay” setting determines whether or not the screen will display the 360 degree view image with guidelines for up to 10 seconds
after the vehicle is shifted out of REVERSE. This delay will be canceled if the vehicle’s speed exceeds 8 mph (13 km/h), the transmission is shifted into PARK,
or the ignition is switched to the OFF position.

Surround View Camera Guidelines — If Equipped OnOff
NOTE:
The “Surround View Camera Guidelines” feature allows you to see active guidelines over the Surround View camera display whenever the gear
selector is put into REVERSE or the Surround View Camera Guidelines button on the touchscreen is pressed. The image will be displayed on the radio
touchscreen display. ParkView Backup Camera Delay — If Equipped OnOff
NOTE:
The “ParkView Backup Camera Delay” setting determines whether or not the screen will display the rear view image with dynamic grid lines for up to
10 seconds after the vehicle is shifted out of REVERSE. This delay will be canceled if the vehicle’s speed exceeds 8 mph (13 km/h), the transmission
is shifted into PARK, or the ignition is switched to the OFF position.

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426MULTIMEDIA
Mirrors & Wipers
After pressing the Mirror & Wipers button on the touchscreen, the following settings will be available:NOTE:
The “Surround View Camera Guidelines” feature allows you to see active guidelines over the Surround View camera display whenever the gear
selector is put into REVERSE or the Surround View Camera Guidelines button on the touchscreen is pressed. The image will be displayed on the radio
touchscreen display.
ParkView Backup Camera Delay — If Equipped On
Off
NOTE:
The “ParkView Backup Camera Delay” setting determines whether or not the screen will display the rear view image with dynamic grid lines for up to
10 seconds after the vehicle is shifted out of REVERSE. This delay will be canceled if the vehicle’s speed exceeds 8 mph (13 km/h), the transmission
is shifted into PARK (P), or the ignition is switched to the OFF position.
ParkView Backup Camera ActiveGuide Lines — If Equipped On
Off
NOTE:
The “ParkView Backup Camera Active Guide Lines” feature overlays the Backup Camera image with active, or dynamic, grid lines to help illustrate the
width of the vehicle and its projected backup path, based on the steering wheel position when the option is checked. A dashed center line overlay
indicates the center of the vehicle to assist with parking or aligning to a hitch/receiver.
Setting Name Selectable Options
Setting NameSelectable Options
Rain Sensing Auto WipersOnOff
Tilt Side Mirrors in Reverse OnOff
Headlights with Wipers OnOff

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MULTIMEDIA465
Join Calls
When two calls are in progress (one active and
one on hold), press the Join Calls button on the
Phone main screen to combine all calls into a
Conference Call.
Call Termination
To end a call in progress, momentarily press the
Phone End button on the touchscreen or the
Phone End button on the steering wheel. Only
the active call(s) will be terminated and if there
is a call on hold, it will become the new active
call.
Redial
Press the Redial button on the touchscreen, or
push the VR button and after the “Listening”
prompt and the following beep, say “Redial.”
The Uconnect Phone will call the last number
that was dialed from your mobile phone.
Call Continuation
Call continuation is the progression of a phone
call on the Uconnect Phone after the vehicle
ignition has been switched to OFF. NOTE:
The call will remain within the vehicle audio
system until the phone becomes out of range
for the Bluetooth® connection. It is recom
-
mended to press the Transfer button on the
touchscreen when leaving the vehicle.
Browsing SMS
Using the steering wheel commands, you can
view and manage the last 10 SMS messages
received on the instrument panel. To use this
function, the mobile phone must support the
SMS exchange function through Bluetooth®.
Select the PHONE button on the instrument
panel menu, and then select “SMS Reader”
using the arrow keys on the steering wheel
controls.
The “SMS Reader” submenu allows the last
10 SMS messages to be displayed.
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone to the
Uconnect Phone without terminating the call. To
transfer an ongoing call from your connected mobile phone to the Uconnect Phone or vice
versa, press the Transfer button on the Phone
main screen.
Connect Or Disconnect Link Between The
Uconnect Phone And Mobile Phone
If you would like to connect or disconnect the
Bluetooth® connection between a Uconnect
Phone paired mobile phone and the Uconnect
Phone, follow the instructions described in your
mobile phone User's Manual.
Things You Should Know About Your
Uconnect Phone
Voice Command
For the best performance:
Adjust the rearview mirror to provide at least
½-inch (1 cm) gap between the overhead
console (if equipped) and the mirror.
Always wait for the beep before speaking.
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you.
Ensure that no one other than you is
speaking during a voice command period.
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MULTIMEDIA467
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED
The remote sound system controls are located
on the rear surface of the steering wheel at the
three and nine o’clock positions. Both controls
are rocker-type switches with a push button in
the center.

Steering Wheel Audio Controls (Back View Of Steering Wheel)
The right-hand control is a rocker-type switch
with a push button in the center and controls
the volume and mode of the sound system.
Pushing the top of the rocker switch will
increase the volume, and pushing the bottom of
the rocker switch will decrease the volume.
Pushing the center button will make the radio
switch between the various modes available
(AM/FM/SXM or Media etc.)
The left-hand control is a rocker-type switch with
a push button in the center. The function of the
left-hand control is different depending on
which mode you are in.
The following describes the left-hand control
operation in each mode.
Radio Operation
Pushing the top of the switch will “Seek” Up for
the next listenable station and pushing the
bottom of the switch will “Seek” Down for the
next listenable station. The button located in the center of the left-hand
control will tune to the next preset station that
you have programmed in the radio preset
button.
Media Mode
Pushing the top of the switch once goes to the
next track on the selected media (AUX/USB/
Bluetooth®). Pushing the bottom of the switch
once goes to the beginning of the current track,
or to the beginning of the previous track if it is
within eight seconds after the current track
begins to play.
NOTE:
While In Media Mode, the center button on the
left rocker switch is nonfunctional.
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MULTIMEDIA469
UCONNECT THEATER — IF EQUIPPED
Uconnect Theater Overview
Your Uconnect Theater is designed to give your
family years of enjoyment.
There are multiple ways to interact with your
Uconnect Theater system;
Play your favorite CDs, DVDs, or Blu-ray™
Discs
Plug and play a variety of standard video
games or devices into the HDMI port
Listen to audio over the wireless headphones
Plug and play a variety of devices into the
Video USB port
Plug in standard headphones to listen to
audio
Project your mobile phone or tablet screen
onto the rear Uconnect Theater touchscreens
Please review this Owner's Manual to become
familiar with its features and operation.
Getting Started

Uconnect Theater Screen

There are three different ways to operate the
features of the Uconnect Theater:
The Remote Control
The Uconnect System
The Individual Uconnect Theater Touch -
screens
Accessing The System From The Uconnect
System
You can access your Uconnect Theater system
from the radio touchscreen following the steps
below:
Option 1

1. Press the Media button.

2. Press the Uconnect Theater button icon.
Option 2

1. Press the Apps button on the bottom of the
touchscreen.

2. Press the Uconnect Theater button on the touchscreen. You may need to navigate to
different pages in the Apps drawer to find
the Uconnect Theater button.
NOTE:
The Uconnect Theater icon may be dragged and
dropped down from the Apps drawer to the drag
& drop menu to create an App/shortcut. Refer
to “Drag & Drop Menu Bar” in this section for
more information.
1 — Uconnect Theater Touchscreen (Rear Touch -
screens)
2 — Uconnect System (Front Touchscreen)
3 — Uconnect Theater Media Hub (Headphone
Jack, HDMI Input, USB Charge Only Port)
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