transmission CHRYSLER PACIFICA 2020 Workshop Manual

340IN CASE OF EMERGENCY
MANUAL PARK RELEASE
To move the vehicle in cases where the
transmission will not shift out of PARK (P) (such
as a depleted battery), a Manual Park Release
is available.
Manual Park Release Access Cover

Follow These Steps To Activate The Manual
Park Release:

1. Apply firm pressure to the brake pedal while seated in the driver’s seat.

2. Apply the parking brake, if possible.
3. Using a small screwdriver or similar tool, remove the Manual Park Release access
cover, which is to the lower left of the
steering column.

4. The Manual Park Release access cover is connected to a red tether strap. Pull the tether
strap out as far as it will go, then release it.
The transmission should now be in NEUTRAL
(N), allowing the vehicle to be moved.
NOTE:
When the lever is locked in the released posi
-
tion, the tether will remain outside of the trim
panel and the access cover cannot be rein -
stalled.
5. Release the parking brake only when the vehicle is securely connected to a tow
vehicle.
To Reset The Manual Park Release:

1. Apply firm pressure to the brake pedal while seated in the driver’s seat.

2. Pull the tether strap out again, then release it.
3. Allow the tether to retract with the lever back to its original position.
4. Verify that the transmission is in PARK (P).
5. Confirm that the tether has retracted fully and re-install the access cover. If the access
cover cannot be re-installed, repeat steps 1
through 4.
WARNING!
You should be seated in the driver’s seat with
your foot firmly placed on the brake pedal to
maintain control of the vehicle before
activating the Manual Park Release. If
possible, you should apply the parking brake.
Activating the Manual Park Release will allow
your vehicle to roll away if it is not secured or
properly connected to a tow vehicle.
Activating the Manual Park Release on an
unsecured vehicle could lead to serious injury
or death for those in or around the vehicle.

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IN CASE OF EMERGENCY341
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Then
shift back and forth between DRIVE (D) and
REVERSE (R) while gently pressing the
accelerator.
NOTE:
Shifts between DRIVE and REVERSE can only be
achieved at wheel speeds of 5 mph (8 km/h) or
less. Whenever the transmission remains in
NEUTRAL (N) for more than two seconds, you
must press the brake pedal to engage DRIVE or
REVERSE.
Use the least amount of accelerator pedal
pressure that will maintain the rocking motion
without spinning the wheels or racing the
engine. NOTE:
Push the "ESC OFF" switch to place the Elec
-
tronic Stability Control (ESC) system in "Partial
Off" mode, before rocking the vehicle. Refer to
“Electronic Brake Control System” in “Safety”
for further information. Once the vehicle has
been freed, push the "ESC OFF" switch again to
restore "ESC On" mode.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle
and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels
faster than 30 mph (48 km/h) or for longer than 30 seconds continuously without
stopping when you are stuck and do not let
anyone near a spinning wheel, no matter
what the speed.
CAUTION!
Racing the engine or spinning the wheels
may lead to transmission overheating and
failure. Allow the engine to idle with the
transmission in NEUTRAL for at least one
minute after every five rocking-motion
cycles. This will minimize overheating and
reduce the risk of transmission failure
during prolonged efforts to free a stuck
vehicle.
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drivetrain damage may result.
Revving the engine or spinning the wheels
too fast may lead to transmission over -
heating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission
shifting occurring).
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342IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.

Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow
bar or other towing device to main structural
members of the vehicle, not to bumpers or
associated brackets. State and local laws
regarding vehicles under tow must be observed.

NOTE:

You must ensure that the Auto Park Brake
feature is disabled before towing this vehicle (if
rear wheels are on the ground), to avoid inad -
vertent Electric Park Brake (EPB) engagement.
The Auto Park Brake feature is enabled or
disabled via the customer programmable
features in the Uconnect Settings.
Vehicles with a discharged battery or total elec -
trical failure when the Electric Parking Brake
(EPB) is engaged, will need a wheel dolly or jack
to raise the rear wheels off the ground when
moving the vehicle onto a flatbed.

The manufacturer recommends towing your vehicle
with all four wheels OFF the ground using a flatbed.

If flatbed equipment is not available, this
vehicle must be towed with the front wheels
OFF the ground (using a towing dolly, or wheel
lift equipment with the front wheels raised).
NOTE:
Ensure that the Electric Park Brake is released,
and remains released, while being towed. Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery
Points that can be used to recover a disabled
vehicle, located on the underbody of the
vehicle.
Towing Condition
Wheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow Front
OK
Rear NOT ALLOWED
Flatbed ALLBEST METHODCAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.

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IN CASE OF EMERGENCY343
(Continued)
NOTE:
Ensure that the towing service tow hooks are
properly seated and secured in the attach -
ment points.
This recovery tow feature should be used by
a trained professional only.
Use approved receptacle location to free the
disabled vehicle from its environment.

Front Recovery Points
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
NOTE:
The Safehold feature will engage the Electric
Park Brake whenever the driver's door is
opened (if the ignition is ON, transmission is not
in PARK, and brake pedal is released). If you are
towing this vehicle with the ignition in the ON/
RUN mode, you must manually disable the Elec
-
tric Park Brake each time the driver's door is
opened, by pressing the brake pedal and then
releasing the EPB.
If the key fob is unavailable, or the vehicle's
battery is discharged, refer to “Manual Park
Release” in this section for instructions on
shifting the transmission out of PARK in order to
move the vehicle.
CAUTION!
Recovery feature:
Is to be used by a professional ONLY.
Is used only to provide recovery of the
vehicle.
Is NOT to be used to recover secondary
vehicle.
Is NOT to be used for transporting the
vehicle over the road, i.e. “Flat Towing”.
Is to be used by a professional ONLY.
Is used only to provide recovery of the
vehicle.
Is NOT to be used to recover secondary
vehicle.
Is NOT to be used for transporting the
vehicle over the road, i.e. “Flat Towing”.
Recovery load should:
Be applied at constant speed.
Be applied parallel to the center line of the
length of the vehicle.
Not be an abrupt acceleration.
Be applied at constant speed.
Be applied parallel to the center line of the
length of the vehicle.
Not be an abrupt acceleration.
CAUTION! (Continued)
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SERVICING AND MAINTENANCE365
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission
fluid to ensure optimum transmission
performance and life. Use only the
manufacturer's specified transmission fluid.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for fluid specifications. It is
important to maintain the transmission fluid at
the correct level using the recommended fluid. NOTE:
No chemical flushes should be used in any
transmission; only the approved lubricant
should be used.
Special Additives
The manufacturer strongly recommends
against using any special additives in the
transmission. Automatic Transmission Fluid
(ATF) is an engineered product and its
performance may be impaired by supplemental
additives. Therefore, do not add any fluid
additives to the transmission. Avoid using
transmission sealers as they may adversely
affect seals.
Fluid Level Check
The fluid level is preset at the factory and does
not require adjustment under normal operating
conditions. Routine fluid level checks are not
required; therefore the transmission has no
dipstick. An authorized dealer can check your
transmission fluid level using special service
tools. If you notice fluid leakage or transmission
malfunction, visit an authorized dealer
immediately to have the transmission fluid level
checked. Operating the vehicle with an
improper fluid level can cause severe
transmission damage.
Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine
parts, causing the brake fluid to catch fire.
Brake fluid can also damage painted and
vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
Do not allow petroleum based fluid to
contaminate the brake fluid. Brake seal
components could be damaged, causing
partial or complete brake failure. This could
result in a collision.
WARNING!
(Continued)
CAUTION!
Using a transmission fluid other than the
manufacturer’s recommended fluid may
cause deterioration in transmission shift
quality and/or torque converter shudder.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for fluid specifications.
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage
your transmission components. Such damage
is not covered by the New Vehicle Limited
Warranty.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An
authorized dealer has the proper tools to
adjust the fluid level accurately.
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366SERVICING AND MAINTENANCE
Fluid And Filter Changes
Under normal operating conditions, the fluid
installed at the factory will provide satisfactory
lubrication for the life of the vehicle.
Routine fluid and filter changes are not
required. However, change the fluid and filter if
the fluid becomes contaminated (with water,
etc.), or if the transmission is disassembled for
any reason.
RAISING THE VEHICLE
In the case where it is necessary to raise the
vehicle, go to an authorized dealer or service
station.
TIRES
Tire Safety Information
Tire safety information will cover aspects of the
following information: Tire Markings, Tire
Identification Numbers, Tire Terminology and
Definitions, Tire Pressures, and Tire Loading.
Tire Markings

Tire Markings

NOTE:

P (Passenger) — Metric tire sizing is based on US
design standards. P-Metric tires have the letter
“P” molded into the sidewall preceding the size
designation. Example: P215/65R15 95H.

European — Metric tire sizing is based on
European design standards. Tires designed
to this standard have the tire size molded
into the sidewall beginning with the section
width. The letter "P" is absent from this tire
size designation. Example: 215/65R15 96H.
LT (Light Truck) — Metric tire sizing is based
on US design standards. The size designation
for LT-Metric tires is the same as for P-Metric
tires except for the letters “LT” that are
molded into the sidewall preceding the size
designation. Example: LT235/85R16.
Temporary spare tires are designed for
temporary emergency use only. Temporary
high pressure compact spare tires have the
letter “T” or “S” molded into the sidewall
preceding the size designation. Example:
T145/80D18 103M.
High flotation tire sizing is based on US
design standards and it begins with the tire
diameter molded into the sidewall. Example:
31x10.5 R15 LT.

1 — US DOT Safety Standards Code (TIN)

2 — Size Designation
3 — Service Description
4 — Maximum Load
5 — Maximum Pressure
6 — Treadwear, Traction and Tempera -
ture Grades

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396TECHNICAL SPECIFICATIONS
Chassis
Component Fluid, Lubricant, or Genuine Part
Automatic Transmission Use only Mopar ZF 8&9 Speed ATF Automatic Transmission Fluid, or
equivalent.
Failure to use the correct fluid may affect the function or performance of
your transmission.
Brake Master Cylinder We recommend you use Mopar DOT 3 Brake Fluid, SAE J1703 should be
used.

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MULTIMEDIA399
KeySense
This feature allows you to control specific settings when the KeySense key is in use. The vehicle’s KeySense settings are protected by a unique 4-digit
PIN, which the vehicle owner creates when accessing the specific settings for the first time. This 4-digit PIN can only be reset by an authorized dealer.
After pressing the KeySense button on the touchscreen, and entering the KeySense PIN, the following settings will be available:
Setting Name Selectable Options
ParkSense — If EquippedSound Only Sound and Display
NOTE:
The “ParkSense” system setting will scan for objects behind the vehicle when the transmission gear selector is in REVERSE (R) and the vehicle speed
is less than 7 mph (11 km/h), when enabled. It will provide an alert (audible and/or visual) to indicate the proximity to other objects. The system can be enabled with “Sound Only” or “Sound and Display.”
Front ParkSense Volume LowMedium High
Rear ParkSense Volume LowMedium High
Rear ParkSense Braking Assist On Off
NOTE:
When the “Rear ParkSense Braking Assist” feature is selected, the Park Assist system will detect objects located behind the vehicle and utilize auton -
omous braking to stop the vehicle.
Blind Spot Alert — If Equipped Lights Lights & Chime
NOTE:
When the “Blind Spot Alert” feature is selected, it will alert, visibly and/or audibly, to indicate objects are in your blind spot. The “Blind Spot Alert”
feature can be activated in “Lights” mode. When this mode is selected, the Blind Spot Monitor (BSM) system is activated and will only show a visual
alert in the exterior mirrors. When “Lights & Chime” mode is activated, the Blind Spot Monitor (BSM) will show a visual alert in the exterior mirrors as
well as an audible alert when the turn signal is on. If your vehicle has experienced any damage in the area where the sensor is located, even if the
fascia is not damaged, the sensor may have become misaligned. Take your vehicle to an authorized dealer to verify sensor alignment. Having a sensor
that is misaligned will result in the BSM not operating to specification.
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MULTIMEDIA403
Camera — If Equipped
After pressing the Camera button on the touchscreen, the following settings will be available:NOTE:
The “Set Time Minutes” feature will allow you to adjust the minutes. The “Sync Time With GPS” button on the touchscreen must be unchecked.
Time Format 12 hrs
24 hrs
AM PM
NOTE:
Within the “Set Time and Format” setting, press the corresponding Arrow buttons on the touchscreen to adjust to the correct time.
Setting Name Selectable Options
Setting NameSelectable Options
Surround View Camera Delay — If Equipped OnOff
NOTE:
The “Surround View Camera Delay” setting determines whether or not the screen will display the 360 degree view image with guidelines for up to 10
seconds after the vehicle is shifted out of REVERSE. This delay will be canceled if the vehicle’s speed exceeds 8 mph (13 km/h), the transmission is
shifted into PARK, or the ignition is switched to the OFF position.
Surround View Camera Guidelines — If Equipped OnOff
NOTE:
The “Surround View Camera Guidelines” feature allows you to see active guidelines over the surround view camera display whenever the gear selector
is put into REVERSE or the surround view camera guidelines button on the touchscreen is pressed. The image will be displayed on the radio touch-
screen display. ParkView Backup Camera Active Guidelines OnOff
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MULTIMEDIA405
NOTE:
The “Surround View Camera Delay” setting determines whether or not the screen will display the 360 degree view image with guidelines for up to 10
seconds after the vehicle is shifted out of REVERSE. This delay will be canceled if the vehicle’s speed exceeds 8 mph (13 km/h), the transmission is
shifted into PARK, or the ignition is switched to the OFF position.
Surround View Camera Guidelines — If Equipped On
Off
NOTE:

The “Surround View Camera Guidelines” feature allows you to see active guidelines over the surround view camera display whenever the gear selector is put
into REVERSE or the surround view camera guidelines button on the touchscreen is pressed. The image will be displayed on the radio touchscreen display.
ParkView Backup Camera Active Guidelines — If Equipped On
Off
NOTE:
The “ParkView Backup Camera Active Guidelines” setting overlays the Backup Camera image with active, or dynamic, grid lines to help illustrate the
width of the vehicle and its projected backup path, based on the steering wheel position when the option is checked. A dashed center line overlay
indicates the center of the vehicle to assist with parking or aligning to a hitch/receiver. Blind Spot Alert — If Equipped OffLightsLights and Chime
NOTE:

When the “Blind Spot Alert” feature is selected, the Blind Spot Monitor (BSM) system is activated and will show a visual alert in the outside mirrors, or it will
show a visual alert in the outside mirrors as well as play an audible alert when the turn signal is on. When “Off” is selected, the BSM system is deactivated.

If your vehicle has experienced any damage in the area where the sensor is located, even if the fascia is not damaged, the sensor may have become misaligned.
Take your vehicle to an authorized dealer to verify sensor alignment. A sensor that is misaligned will result in the BSM not operating to specification.
Hill Start Assist — If Equipped On Off
Keysense — If Equipped On Off
Setting Name Selectable Options
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