side doors CHRYSLER PACIFICA 2020 Owners Manual

2
INTRODUCTION
HOW TO USE THIS MANUAL ................................10
Essential Information .................................. 10
Symbols ........................................................ 10
WARNINGS AND CAUTIONS ...............................10
VEHICLE MODIFICATIONS/ALTERATIONS ........11
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............12
KEYS ......................................................................13
Key Fob......................................................... 13
IGNITION SWITCH .................................................18
Keyless Enter-N-Go — Ignition ..................... 18
REMOTE STARTING SYSTEM — IF EQUIPPED ...19
How To Use Remote Start ........................... 20
Remote Start Cancel Message —
If Equipped ................................................... 20 To Enter Remote Start Mode ...................... 21
To Exit Remote Start Mode Without Driving
The Vehicle .................................................. 21 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 21 Remote Start Comfort Systems —
If Equipped ................................................... 21 General Information .................................... 22 SENTRY KEY.......................................................... 22
Key Programming ....................................... 23
Replacement Keys....................................... 23
General Information .................................... 23
VEHICLE SECURITY ALARM — IF EQUIPPED ..... 24
To Arm The System ..................................... 24
To Disarm The System ................................ 24
Rearming Of The System............................. 25
DOORS ................................................................... 25
Manual Lock ................................................ 25
Central Lock/Unlock — If Equipped ............ 26
Unlock Doors Automatically On Exit — If
Equipped ...................................................... 27 Keyless Enter-N-Go — Passive Entry........... 27
Manual Sliding Side Door............................ 30
Power Sliding Side Door — If Equipped ...... 30
Hands-Free Sliding Doors — If Equipped.... 32
Child Locks ................................................... 32
DRIVER MEMORY SETTINGS — IF EQUIPPED .. 34
Programming The Memory Feature............ 34
Linking And Unlinking The Key Fob To
Memory ........................................................ 34 Memory Position Recall............................... 35 SEATS ....................................................................35
Manual Adjustment (Front Seats) — If
Equipped ...................................................... 35 Manual Adjustment (Rear Seats) ............... 37
Power Adjustment (Front Seats) —
If Equipped ................................................... 48 Power Adjustment (Rear Seats) —
If Equipped ................................................... 50 Heated Seats ............................................... 53
Ventilated Seats — If Equipped................... 54
Adjustable Armrest (Front Seats) —
If Equipped ................................................... 54 Plastic Grocery Bag Retainer Hooks .......... 54
HEAD RESTRAINTS ..............................................55
Head Restraints — Front Seats................... 55
Head Restraints — Second Row
Quad Seats .................................................. 56 Head Restraints — Second Row Bench...... 56
Head Restraints — Third Row ..................... 57
STEERING WHEEL.................................................58
Tilt/Telescoping Steering Column .............. 58
Heated Steering Wheel — If Equipped ....... 58

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14GETTING TO KNOW YOUR VEHICLE

Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
NOTE:
A low key fob battery condition may be indi
-
cated by a message in the instrument cluster
display, or by the LED light on the key fob. If
the LED key fob light no longer illuminates
from key fob button pushes, then the key fob
battery requires replacement.
The key fob LED light brightness is designed
for indoor light viewing, so the LED light may
not be visible in direct sunlight. In a situation where the battery is low or fully
depleted, a back up method can be used to
operate the ignition switch. Put the nose side of
the key fob (side opposite of the Emergency
Key) against the START/STOP ignition button
and push to operate the ignition switch.
To Unlock The Doors
NOTE:

Uconnect Settings lets you program the system to
unlock either the driver's side doors on the first
push (default) or unlock all doors on the first push
of the unlock button on the key fob. To change
the default setting, refer to “Uconnect Settings”
in “Multimedia” for further information.

1st Push Of Key Fob Unlocks
Push and release the unlock button on the key
fob once to unlock the driver front door and
sliding door or twice within five seconds to
unlock all doors and liftgate. The hazard lights
will flash to acknowledge the unlock signal. The
illuminated entry system will be activated.
2nd Push Of Key Fob Unlocks
Push and release the unlock button on the key
fob twice within five seconds to unlock all doors
and liftgate. The turn signal lights will flash to
1 — LED Light
2 — Lock
3 — Remote Start
4 — Right Power Sliding Side Door
5 — PANIC Alarm
6 — Emergency Key
7 — Left Power Sliding Side Door
8 — Liftgate
9 — Unlock

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GETTING TO KNOW YOUR VEHICLE15
acknowledge the unlock signal. The illuminated
entry system will be activated.
This feature lets you program the system to
unlock either the driver's side doors or all doors
on the first push of the unlock button on the key
fob. To change the current setting, refer to
“Uconnect Settings” in “Multimedia” for further
information.
NOTE:
Your vehicle is equipped with Passive Entry;
refer to “Keyless Enter-N-Go — Passive Entry” in
this chapter for further information.
Emergency Key Feature
The key fob also contains an emergency key.
The emergency key is stored in the bottom of
the key fob.

Mechanical Latch To Release Emergency Key
The emergency key allows for entry into the
vehicle should the battery in the vehicle or the
key become depleted. The emergency key is
also for locking/unlocking the glove
compartment. You can keep the emergency key
with you when valet parking.
To remove the emergency key, press the
mechanical button on the side of the key fob
with your thumb and pull the emergency key out
with your other hand while pushing the
mechanical button.
To Lock The Doors And Liftgate
Push and release the lock button on the key fob
to lock all doors and liftgate. The hazard lights
will flash once and the horn will chirp once to
acknowledge the signal. Settings in radio can
change to lights only, chirp only, or both.
Refer to “Keyless Enter-N-Go — Passive Entry” in
this chapter for further information.
Key Fob With Remote Control And Integrated
Vehicle Key
If one or more doors are open or the liftgate is
open, the doors can be locked. This is signaled
by a quick flash of the turn signals.
Vehicles Equipped With Keyless Enter-N-Go —
Passive Entry
If one or more doors are open, or the liftgate is
open, the doors can be locked. The doors will
unlock again only if the key is inside the
passenger compartment.
Key Fob Battery Replacement
The recommended replacement battery is one
CR2032 battery.
NOTE:
Batteries contain harmful chemicals.
Dispose old batteries by placing them in
correct containers according to the law or by
taking them to a dealership, where they will
be handled appropriately.
Perchlorate Material — special handling may
apply. See www.dtsc.ca.gov/hazard
-
ouswaste/perchlorate for further informa -
tion.
Do not touch the battery terminals that are
on the back housing or the printed circuit
board.
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16GETTING TO KNOW YOUR VEHICLE

1. Remove the emergency key by pushing the
mechanical release button on the side of
the key fob with your thumb and then pull
the key out with your other hand.

Emergency Key Removal

2. Insert a coin, a flat blade screw driver, or the tip of your emergency key into the now
exposed slot and carefully pry on both sides
to disengage the snaps. Gently remove the
back cover from the fob, being careful not to
damage any of the snaps.
Separating The Key Fob Case

3. Remove the battery by sliding the battery rearward in its pocket until the battery lifts
up. Remove the depleted battery from the
battery pocket and dispose appropriately.
4. Fit a new CR2032 battery ensuring that the positive (+) side is facing upwards. Push the
battery into the pocket until it is firmly
seated in place and secured under both
tabs.
5. Align the back cover into its original position and snap it back in place by pushing it
against the fob until it is seated all around.Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Request For Additional Remote Controls
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF position.

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GETTING TO KNOW YOUR VEHICLE19
(Continued)
ON/RUN
Driving position
All the electrical devices are available
START
Start the vehicle
The engine only runs in the ON/RUN ignition
position or from a remote start request.
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition switch.

Backup Starting Method
NOTE:
The key fob may not be able to be detected by
the vehicle keyless-go system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the keyless-go
system from starting the vehicle.
NOTE:
For further information, refer to "Starting The
Engine" in "Starting And Operating."
REMOTE STARTING SYSTEM — IF EQUIPPED
If applicable, refer to the “Hybrid Supplement”
for additional information.
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of 328 ft (100 m).

WARNING!
When leaving the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the RUN mode. A child could operate
power windows, other controls, or move the
vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked car is an invitation. Always
remove the key fobs from the vehicle and lock
all doors when leaving the vehicle
unattended.
WARNING! (Continued)
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GETTING TO KNOW YOUR VEHICLE25
The vehicle security alarm is designed to protect
your vehicle. However, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the vehicle security
alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the vehicle security alarm.
If the vehicle security alarm is armed and the
battery becomes disconnected, the vehicle
security alarm will remain armed when the
battery is reconnected; the exterior lights will
flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
Rearming Of The System
If something triggers the alarm, and no action is
taken to disarm it, the vehicle security alarm will
turn the horn off after 29 seconds, 5 seconds
between cycles, up to 8 cycles if the trigger
remains active and then the vehicle security
alarm will rearm itself.
DOORS
Manual Lock
To lock each door, rotate the door lock knob on
each door trim panel forward. To unlock the
front doors, pull the inside door handle to the
first detent or rotate the door lock button until
the ribbing is visible. To unlock the rear doors,
rotate the door lock button until the red
indicator is visible.

Manual Front Door Lock Location Manual Door Lock Knob
Manual Rear Door Lock Location

1 — Manual Door Lock
2 — Door Handle1 — Door Handle
2 — Manual Door Lock
2

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26GETTING TO KNOW YOUR VEHICLE
(Continued)
If the door lock button is locked (no ribbing is
visible) when you shut the door, the door will
lock. Therefore, make sure the key fob is not
inside the vehicle before closing the door.
NOTE:
The manual door locks will not lock or unlock
the liftgate.Central Lock/Unlock — If Equipped
A power door lock switch is on each front door
trim panel. Use this switch to lock or unlock the
doors.
Driver Power Door Lock Switches

If you push the power door lock switch while the
ignition is in the ACC or ON/RUN position, and
any front door is open, the power locks will not
operate. This prevents you from accidentally
locking your keys in the vehicle. Placing the
ignition in the OFF position or closing the door
will allow the locks to operate. A chime will
WARNING!
For personal security and safety in the
event of a collision, lock the vehicle doors
before you drive as well as when you park
and leave the vehicle.
Never use the PARK position as a substi -
tute for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible
injury or damage.
When exiting the vehicle, always make sure
the keyless ignition node is in the “OFF”
mode, remove the key fob from the vehicle
and lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
WARNING! (Continued)
1 — Power Unlock Switch
2 — Power Lock Switch

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GETTING TO KNOW YOUR VEHICLE27
sound if the ignition is in the ACC or ON/RUN
position and a door is open, as a reminder to
place the ignition in the OFF position and
remove the key fob.
Unlock Doors Automatically On Exit — If
Equipped
The Unlock Doors Automatically On Exit feature
unlocks all of the vehicle doors when any door
is opened. This will occur only after the gear
selector has been placed into the PARK
position, after the vehicle has been driven (the
gear selector has been placed out of PARK and
all doors closed).
The Unlock Doors Automatically On Exit feature
will not operate if there is any manual operation
of the door locks (lock or unlock).
For further information, refer to “Uconnect
Settings” in “Multimedia”.
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry (RKE)
system and a feature of Keyless Enter-N-Go.
This feature allows you to lock and unlock the
vehicle’s door(s) without having to push the key
fob lock or unlock buttons. NOTE:
Passive Entry may be programmed on/off.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and will arm the security
alarm (if equipped).
The sliding side doors can be unlocked from
the outside using the hands free or Passive
Entry system.
The key fob may not be able to be detected by
the vehicle passive entry system if it is
located next to a mobile phone, laptop, or
other electronic device; these devices may
block the key fob’s wireless signal and
prevent the passive entry handle from
locking/unlocking the vehicle.
If set by the customer in the Uconnect
Settings, unlocking with Passive Entry will
initiate illuminated approach (low beams,
license plate lamp, position lamps) for the
time 0, 30 (default), 60 or 90 seconds.
Passive Entry also initiates two flashes of the
turn lamps.
To Unlock From The Driver's Side:
With a valid key fob within 5 ft (1.5 m) of the
driver’s door handle, grab the driver’s front door
handle to unlock the drivers side doors (driver/
sliding door) automatically. The interior door
panel lock knob will rotate when the door is
unlocked.

Grab The Door Handle To Unlock

2

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28GETTING TO KNOW YOUR VEHICLE
NOTE:
If “Unlock All Doors 1st Press” is programmed,
all doors and liftgate will unlock when you grab
hold of the driver’s front door handle. To select
between “Unlock Driver Door 1st Press” and
“Unlock All Doors 1st Press,” refer to “Uconnect
Settings” in “Multimedia” for further informa -
tion.
To Unlock From The Passenger Side:
With a valid key fob within 5 ft (1.5 m) of the
passenger door handle, grab the front
passenger door handle to unlock all four doors
and the liftgate automatically. The interior door
panel lock knob will rotate when the door is
unlocked.
NOTE:
All doors will unlock when the front passenger
door handle is grabbed regardless of the
driver’s door unlock preference setting (“Unlock
Driver Door 1st Press” or “Unlock All Doors 1st
Press”). Preventing Inadvertent Locking Of Key Fob In
Vehicle (FOBIK-Safe)
To minimize the possibility of unintentionally
locking a key fob inside your vehicle, the
Passive Entry system is equipped with an
automatic door unlock feature.
FOBIK-Safe only executes in vehicles with
Passive Entry. There are three situations that
trigger a FOBIK-Safe search in any Passive Entry
vehicle:
A lock request is made by a valid key fob
while a door is open.
A lock request is made by the Passive Entry
door handle while a door is open.
A lock request is made by the door panel
switch while the door is open.
When any of these situations occur, after all
open doors are shut, the FOBIK-Safe search will
be executed. If it finds a key fob inside the car,
and it does not find any key fob outside the car,
then the car will unlock and alert the customer.
NOTE:
The vehicle will only unlock the doors when a
valid key fob is detected inside the vehicle, and no valid key fob is detected outside the vehicle.
The vehicle will not unlock the doors when any
of the following conditions are met:
The doors are manually locked using the door
lock knobs.
There is a valid key fob outside the vehicle
and within 5 ft (1.5 m) of either Passive Entry
door handle.
Three attempts are made to lock the doors
using the door panel switch and then close
the doors.
NOTE:
On the third attempt ALL doors will lock and the
key fob can be locked in the vehicle.
To Enter The Liftgate
With a valid key fob within 5 ft (1.5 m) of the
liftgate, cycle the handle to open the liftgate and
pull the liftgate open with one fluid motion.
NOTE:
If “Unlock Driver Door 1st Press” is
programmed, only the liftgate will unlock when
the liftgate release handle is pulled. If “Unlock
All Doors 1st Press” is programmed, all doors
and the liftgate will unlock when the liftgate

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GETTING TO KNOW YOUR VEHICLE31
Push the button on the key fob twice
within five seconds to open, close, or
reverse a power sliding door.
The key fob and the overhead console
button will operate the door when the door is
locked. All other ways require the sliding door to
be unlocked. If the vehicle is equipped with
Passive Entry, pressing the button on the
outside handle or Hands-Free feature (if
equipped) will unlock and open the sliding door,
with a valid Passive Entry key fob within 5 ft
(1.5 m) of the door handle.

Overhead Console Power Switches
There are power sliding side door switches
located on the B-Pillar trim panel, just in front of
the power sliding door for the rear seat
passengers.
To operate the sliding door manually with the
handles or to avoid unintentional operation of
the power sliding doors from the rear seats,
push the power sliding door power off button,
located in the overhead console, to remove
power to the handles and buttons just inside
the sliding doors. The power off LED, in the
overhead console, will be lit when the handles
are manual. When the LED is lit, pushing the
power sliding door power off button will return
the handles to power operation.
NOTE:
If anything obstructs the power sliding side
door while it is closing or opening, the door
will automatically reverse to the closed or
open position and an audible tone will sound,
provided it meets sufficient resistance. The
turn signals will flash with sliding door move
-
ments.
If the power sliding door stops in the middle
due to obstacles, it will power open on the
next command.

Driver Side Power Sliding Side Door Switch
Passenger Side Power Sliding Side Door Switch

1 — Liftgate
2 — Right Sliding Door
3 — Sliding Door Power Off
4 — Left Sliding Door
2

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