power steering CHRYSLER PACIFICA 2021 Owners Manual

2
INTRODUCTION
SYMBOLS KEY ........................................................ 10
VEHICLE MODIFICATIONS/ALTERATIONS .......... 10
SYMBOL GLOSSARY.............................................. 10
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 14
Key Fob .............................................................14
SENTRY KEY ........................................................... 17
IGNITION SWITCH .................................................. 17
Keyless Enter ‘n Go™ Ignition .........................17
REMOTE START — IF EQUIPPED .......................... 19
How To Use Remote Start ................................19
To Exit Remote Start Mode ..............................20
Remote Start Front Defrost Activation —
If Equipped........................................................20
Remote Start Comfort Systems —
If Equipped........................................................21
Remote Start Windshield Wiper De-Icer
Activation — If Equipped ..................................21
Remote Start Cancel Message ........................21
VEHICLE SECURITY SYSTEM — IF EQUIPPED ..... 21
To Arm The System .........................................22
To Disarm The System .....................................22
Rearming Of The System .................................22 DOORS .....................................................................23
Manual Door Locks — If Equipped ..................23
Power Door Locks — If Equipped.....................24
Keyless Enter ‘n Go™ — Passive Entry ...........24
Automatic Unlock Doors On Exit —
If Equipped........................................................26
Manual Sliding Side Door ................................26
Power Sliding Side Door — If Equipped...........27
Hands-Free Sliding Doors — If Equipped ........28
Child Protection Door Lock System —
Rear Doors ........................................................29
STEERING WHEEL ..................................................30
Tilt/Telescoping Steering Column ...................30
Heated Steering Wheel — If Equipped ............30
DRIVER MEMORY SETTINGS — IF EQUIPPED ....31
Programming The Memory Feature ................31
Linking And Unlinking The Key Fob To
Memory .............................................................32
Memory Position Recall ...................................32
SEATS .....................................................................32
Manual Adjustment
(Front Seats) — If Equipped .............................33
Manual Adjustment (Rear Seats) ....................34
Power Adjustment (Front Seats) —
If Equipped........................................................47 Power Adjustment (Rear Seats) —
If Equipped .......................................................49
Heated Seats.................................................... 51
Ventilated Seats — If Equipped .......................52
Adjustable Armrest
(Front Seats) — If Equipped .............................52
Plastic Grocery Bag Retainer Hooks ............... 52
Head Restraints .............................................. 52
UCONNECT VOICE RECOGNITION —
IF EQUIPPED ........................................................... 56
Introducing Voice Recognition ........................ 56
Basic Voice Commands ................................... 56
Get Started .......................................................56
Additional Information ..................................... 57
MIRRORS ............................................................... 57
Inside Rearview Mirror..................................... 57
Illuminated Vanity Mirrors —
If Equipped ...................................................... 57
Outside Mirrors ................................................ 58
Driver's Outside Automatic Dimming
Mirror — If Equipped......................................... 58
Conversation Mirror ......................................... 58
Power Mirrors — If Equipped .......................... 58
Power Folding Outside Mirrors —
If Equipped .......................................................59

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4
LIFTGATE ................................................................. 98 To Unlock/Open The Liftgate...........................98
To Lock/Close The Liftgate ..............................98
Power Liftgate — If Equipped ...........................98
Hands-Free Liftgate — If Equipped ............... 100
Cargo Area Features ..................................... 101
STOW ‘N PLACE ROOF RACK —
IF EQUIPPED ........................................................ 106
Deploying The Crossbars .............................. 107Stowing The Crossbars ................................. 108
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER....................................... 110
Instrument Cluster Descriptions .................. 112
INSTRUMENT CLUSTER DISPLAY ...................... 112
Instrument Cluster Display Location And
Controls .......................................................... 113
Oil Life Reset ................................................. 114
KeySense Cluster Messages —
If Equipped..................................................... 115
Instrument Cluster Display Menu Items ..... 116
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped.................................... 121 TRIP COMPUTER ................................................ 122
WARNING LIGHTS AND MESSAGES ................. 123
Red Warning Lights ....................................... 123
Yellow Warning Lights ................................... 126Yellow Indicator Lights .................................. 129
Green Indicator Lights .................................. 129
White Indicator Lights ................................... 130Blue Indicator Lights ..................................... 130
ONBOARD DIAGNOSTIC SYSTEM — OBD II...... 130
Onboard Diagnostic System
(OBD II) Cybersecurity ................................... 130
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ....................................................... 131STARTING AND OPERATING
STARTING THE ENGINE ...................................... 132
Normal Starting ............................................ 132
AutoPark ........................................................ 133Cold Weather Operation
(Below –22°F Or −30°C) ............................ 135
After Starting — Warming Up The Engine..... 135
If Engine Fails To Start ................................. 135
To Turn Off The Engine Using ENGINE
START/STOP Button ...................................... 136 ENGINE BLOCK HEATER — IF EQUIPPED .......... 136
ENGINE BREAK-IN RECOMMENDATIONS ........ 136
PARKING BRAKE ................................................. 137 Electric Park Brake (EPB) ............................ 137
AUTOMATIC TRANSMISSION ............................. 139
Ignition Park Interlock................................... 140
Brake/Transmission Shift Interlock
(BTSI) System ................................................ 141
9-Speed Automatic Transmission ............... 141
Gear Ranges .................................................. 141
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED ...... 144
ACTIVE NOISE CANCELLATION .......................... 144
POWER STEERING............................................... 144
STOP/START SYSTEM — IF EQUIPPED ............. 145 Autostop Mode .............................................. 145
Possible Reasons The Engine Does Not
Autostop......................................................... 145
To Start The Engine While In Autostop ........ 146To Manually Turn Off The Stop/Start
System ........................................................... 146
To Manually Turn On The Stop/Start
System ........................................................... 147
System Malfunction ...................................... 147

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11
Door Open Warning Light Úpage 124
Electric Power Steering Fault Warning Light Úpage 124
Electronic Throttle Control (ETC) Warning Light Úpage 124
Engine Coolant Temperature Warning Light Úpage 125
Hood Open Warning Light Úpage 125
Liftgate Open Warning Light Úpage 125
Oil Pressure Warning Light Úpage 125
Oil Temperature Warning Light Úpage 125
Red Warning Lights
Seat Belt Reminder Warning Light
Úpage 125
Transmission Temperature Warning Light Úpage 125
Vehicle Security Warning Light Úpage 126
Yellow Warning Lights
Adaptive Cruise Control (ACC) Fault Warning Light
Úpage 126
Anti-Lock Brake System (ABS) Warning Light Úpage 126
Engine Check/Malfunction Indicator Warning Light (MIL) Úpage 127
Electronic Park Brake Warning Light Úpage 126
Red Warning Lights
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GETTING TO KNOW YOUR VEHICLE21
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When Remote Start is activated, the front and rear
defrost will automatically turn on in cold weather.
The heated steering wheel and driver heated seat
feature will turn on if selected in the Comfort menu
screen within Uconnect Settings Ú page 189. In
warm weather, the driver vented seat feature will
automatically turn on when Remote Start is
activated, if programmed in the Comfort menu
screen. The vehicle will adjust the climate control
settings depending on the outside ambient
temperature.
Automatic Temperature Control (ATC) —
If Equipped
The climate controls will be automatically adjusted
to the optimal temperature and mode settings
depending on the outside ambient temperature.
This will occur until the ignition is placed in the
ON/RUN position where the climate controls will
resume their previous settings.
Manual Temperature Control (MTC) —
If Equipped
In ambient temperatures at 40°F (4.5°C) or
below, the climate settings will default to
maximum heat, with fresh air entering the
cabin. If the front defrost timer expires, the
vehicle will enter Mix Mode.
In ambient temperatures from 40°F (4.5°C) to
78°F (26°C), the climate settings will be based
on the last settings selected by the driver.
In ambient temperatures at 78°F (26°C) or
above, the climate settings will default to
MAX A/C, Bi-Level mode, with Recirculation on.
For more information on ATC, MTC, and climate
control settings, see Ú page 70.
NOTE:These features will stay on through the duration
of Remote Start until the ignition is placed in the
ON/RUN position. The climate control settings will
change, and exit automatic operation, if manually
adjusted by the driver while the vehicle is in
Remote Start mode. This includes the OFF button
on the climate controls, which will turn the system
off.
REMOTE START WINDSHIELD WIPER
D
E-ICER ACTIVATION — IF EQUIPPED
When the Remote Start system is active and the
outside ambient temperature is less than 33°F
(0.6°C), the Windshield Wiper De-Icer will activate.
Exiting Remote Start will resume its previous
operation. If the Windshield Wiper De-Icer was
active, the timer and operation will continue.
REMOTE START CANCEL MESSAGE
The following messages will display in the
instrument cluster if the vehicle fails to Remote
Start or exits Remote Start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — Liftgate Open
Remote Start Cancelled — Too Cold
Remote Start Cancelled — Time Expired
Remote Start Disabled — Start Vehicle To Reset
The message will stay active until the ignition is
placed in the ON/RUN position.
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the vehicle
doors for unauthorized entry and the ignition
switch for unauthorized operation. When the alarm
is activated, the interior switches for door locks,
power sliding doors and power liftgate are
disabled. The Vehicle Security system provides
both audible and visible signals. If something
triggers the alarm, the Vehicle Security system will
provide the following audible and visible signals:
the horn will pulse, the park lamps and/or turn
signals will flash, and the vehicle security light in
the instrument cluster will flash.
2

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GETTING TO KNOW YOUR VEHICLE31
The heated steering wheel control button is
located within the Uconnect system.
Press the heated steering wheel button once
to turn the heating element on.
Press the heated steering wheel button a
second time to turn the heating element off.
NOTE:The engine must be running for the heated
steering wheel to operate.
For information on use with the Remote Start
system, see Ú page 21.
DRIVER MEMORY SETTINGS — IF EQUIPPED
This feature allows the driver to save up to two
different memory profiles for easy recall through a
memory switch. Each memory profile saves
desired position settings for the following features:
Driver’s seat
Easy Entry/Exit seat operation (if equipped)
Power steering wheel position (if equipped)
Side mirrors (if equipped)
A set of desired radio station presets
NOTE:
Your vehicle is equipped with two key fobs, each
can be linked to either memory position 1 or 2.
If your vehicle is equipped with a Uconnect 5
radio, memory settings will be linked to the
driver profiles in the radio, in addition to several
other features (radio presets, home screens,
settings, navigation, phone, etc.) Ú page 189.
The Driver Memory Settings switch is located on
the driver door, next to the door handle, and
consists of three buttons:
The set (S) button, which is used to activate the
memory save function.
The (1) and (2) buttons which are used to recall
either of two saved memory profiles.
Driver Memory Switch

PROGRAMMING THE MEMORY FEATURE
To create a new memory profile, perform the
following:
NOTE:Saving a new memory profile will erase the
selected profile from memory.

1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., driver’s seat, outside mirrors
and radio station presets).
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic illness,
diabetes, spinal cord injury, medication,
alcohol use, exhaustion, or other physical
conditions must exercise care when using the
steering wheel heater. It may cause burns
even at low temperatures, especially if used
for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a blanket
or steering wheel covers of any type and mate -
rial. This may cause the steering wheel heater
to overheat.
1 — Memory Profile Button 1
2 — Memory Profile Button 2
3 — Set Button
2

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124GETTING TO KNOW YOUR INSTRUMENT PANEL
NOTE:The light may flash momentarily during sharp
cornering maneuvers, which change fluid level
conditions. The vehicle should have service
performed, and the brake fluid level checked.
If brake failure is indicated, immediate repair is
necessary.
Vehicles equipped with the Anti-Lock Brake System
(ABS) are also equipped with Electronic Brake
Force Distribution (EBD). In the event of an EBD
failure, the Brake Warning Light will turn on along
with the ABS Light. Immediate repair to the ABS
system is required.
Operation of the Brake Warning Light can be
checked by turning the ignition switch from the OFF
position to the ON/RUN position. The light should
illuminate for approximately two seconds. The light
should then turn off unless the parking brake is
applied or a brake fault is detected. If the light does
not illuminate, have the light inspected by an
authorized dealer. The light also will turn on when the parking brake
is applied with the ignition switch in the ON/RUN
position.
NOTE:This light shows only that the parking brake is
applied. It does not show the degree of brake appli
-
cation.
Door Open Warning Light — If Equipped
This warning light will illuminate when a
door is ajar/open and not fully closed.
This indicator will reflect which doors are
open.
NOTE:If the vehicle is moving, there will also be a single
chime.
Electric Power Steering Fault Warning
Light
This warning light will turn on when
there's a fault with the Electric Power
Steering (EPS) system Ú page 144.
Electronic Throttle Control (ETC) Warning
Light
This warning light will illuminate to
indicate a problem with the ETC system.
If a problem is detected while the vehicle
is running, the light will either stay on or
flash depending on the nature of the problem.
Cycle the ignition when the vehicle is safely and
completely stopped and the transmission is placed
in the PARK (P) position. The light should turn off.
If the light remains on with the vehicle running,
your vehicle will usually be drivable; however, see
an authorized dealer for service as soon as
possible.
NOTE:This light may turn on if the accelerator and brake
pedals are pressed at the same time.
If the light continues to flash when the vehicle is
running, immediate service is required and you
may experience reduced performance, an
elevated/rough idle, or engine stall and your
vehicle may require towing. The light will come
on when the ignition is placed in the ON/RUN or
ACC/ON/RUN position and remain on briefly as a
bulb check. If the light does not come on during
starting, have the system checked by an
authorized dealer.
WARNING!
Driving a vehicle with the red brake light on is
dangerous. Part of the brake system may have
failed. It will take longer to stop the vehicle. You
could have a collision. Have the vehicle checked
immediately.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.

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144STARTING AND OPERATING
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response
during normal operation in the upper gears. When the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:The torque converter clutch will not engage until
the engine and/or transmission is warm (usually
after 1 to 3 miles [2 to 5 km] of driving). Because
the engine speed is higher when the torque
converter clutch is not engaged, it may seem as if
the transmission is not shifting properly when the
vehicle is cold. This is normal. The torque converter
clutch will function normally once the powertrain is
sufficiently warm.
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED
This feature provides on-demand All-Wheel Drive
(AWD). The system is automatic with no driver
inputs or additional driving skills required. Under
normal driving conditions, the front wheels provide
most of the traction. If the front wheels begin to
lose traction, power is shifted automatically to the
rear wheels. The greater the front wheel traction
loss, the greater the power transfer to the rear
wheels.
Additionally, on dry pavement under heavy throttle
input (where one may have no wheel spin), torque
will be sent to the rear in a pre-emptive effort to
improve vehicle launch and performance
characteristics.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise
Cancellation System. This system is designed to
address exhaust and engine noise. The system
relies on four microphones embedded in the
headliner, which monitor exhaust and engine
noise, and assists an onboard frequency
generator, which creates counteracting sound
waves in the audio system’s speakers. This helps
keep the vehicle quiet at idle and during drive.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
CAUTION!
All wheels must have the same size and type
tires. Unequal tire sizes must not be used.
Unequal tire size may cause failure of the power
transfer unit.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.

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STARTING AND OPERATING145
If the Steering icon is displayed and the “POWER
STEERING SYSTEM OVER TEMP” message is
displayed on the instrument cluster screen, this
indicates an over temperature condition in the
power steering system. Once driving conditions are
safe, pull over and let the vehicle idle for a few
moments until the icon and message turn off
Ú page 123.
If the “SERVICE POWER STEERING" or
"POWER STEERING ASSIST OFF -
SERVICE SYSTEM” message and a
steering wheel icon are displayed on the
instrument cluster screen, it indicates that the
vehicle needs to be taken to the dealer for service.
It is likely the vehicle has lost power steering
assistance Ú page 123.
NOTE:
Even if the power steering assistance is no
longer operational, it is still possible to steer the
vehicle. Under these conditions there will be a
substantial increase in steering effort, espe -
cially at low speeds and during parking
maneuvers.
The power steering system is fully electric; it
requires no power steering fluid.
If the condition persists, see an authorized
dealer for service.
STOP/START SYSTEM — IF EQUIPPED
The Stop/Start function is developed to reduce
fuel consumption. The system will stop the engine
automatically during a vehicle stop if the required
conditions are met. Releasing the brake pedal,
pressing the accelerator pedal or shifting out of
DRIVE (D) will automatically re-start the engine.
This vehicle has been upgraded with a heavy duty
starter, enhanced battery, and other upgraded
engine parts to handle the additional engine starts.
AUTOSTOP MODE
The Stop/Start feature is enabled after every driver
key start. At that time, the system will go into
STOP/START READY and if all other conditions are
met, can go into a STOP/START AUTOSTOP ACTIVE.
To Activate Auto STOP/START, The Following
Must Occur:
The system must be in STOP/START READY
state. A STOP/START READY message will be
displayed in the instrument cluster within the
Stop/Start section Ú page 123.
The vehicle must be completely stopped.
The gear selector must be in a forward gear and
the brake pedal pressed. The engine will shut down, the tachometer will
move to the zero position and the Stop/Start
telltale will illuminate indicating you are in
Autostop. Customer settings will be maintained
throughout the Auto Stop/Start process.
POSSIBLE REASONS THE ENGINE DOES
N
OT AUTOSTOP
Prior to engine shut down, the system will check
many safety and comfort conditions for Stop/Start
and ensure they are fulfilled. Detailed information
about the operation of the Stop/Start system
may be viewed in the instrument cluster display
Stop/Start screen. Situations when the engine will
not stop include (but not limited to):
If Stop/Start is manually disabled by the
Stop/Start OFF button.
Driver’s seat belt is not buckled.
Driver’s door is not closed.
Battery temperature is too warm or cold.
Battery charge is low. During this time a
message will display “Stop/Start Not Ready
Battery Charging”.
The vehicle is on a steep grade.
Cabin heating or cooling is in process and an
acceptable cabin temperature has not been
achieved.
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178STARTING AND OPERATING
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front
and rear axles. Distribute the load over the front
and rear axles evenly. Make sure that you do not
exceed either front or rear GAWR Ú page 176.
Tongue Weight (TW)
The TW is the downward force exerted on the hitch
ball by the trailer. You must consider this as part of
the load on your vehicle.
Trailer Frontal Area
The Frontal Area is the maximum height multiplied
by the maximum width of the front of a trailer.
Trailer Sway Control (TSC)
The TSC can be a mechanical telescoping link that
can be installed between the hitch receiver and the
trailer tongue that typically provides adjustable
friction associated with the telescoping motion to
dampen any unwanted trailer swaying motions
while traveling.
The electronic TSC (if equipped), recognizes a
swaying trailer and automatically applies individual
wheel brakes and/or reduces engine power to
attempt to eliminate the trailer sway.
Weight-Carrying Hitch
A Weight-Carrying Hitch supports the trailer tongue
weight, just as if it were luggage located at a hitch
ball or some other connecting point of the vehicle.
These kinds of hitches are commonly used to tow
small and medium sized trailers.
Weight-Distributing Hitch
A Weight-distributing hitch works by applying
leverage through spring (load) bars. They are
typically used for heavier loads to distribute trailer
tongue weight to the tow vehicle's front axle and
the trailer axle(s). When used in accordance with
the manufacturers directions, it provides for a
more level ride, offering more consistent steering
and brake control thereby enhancing towing
safety. The addition of a friction/hydraulic sway control
also dampens sway caused by traffic and
crosswinds and contributes positively to tow
vehicle and trailer stability. TSC and a
weight-distributing (load equalizing) hitch are
recommended for heavier TW and may be required
depending on vehicle and trailer configuration/
loading to comply with GAWR requirements.
WARNING!
It is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating is
exceeded. You could lose control of the vehicle
and have a collision.
WARNING!
An improperly adjusted weight-distributing
hitch system may reduce handling, stability,
braking performance, and could result in a
collision.
Weight-distributing systems may not be
compatible with surge brake couplers. Consult
with your hitch and trailer manufacturer or a
reputable Recreational Vehicle dealer for
additional information.

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MULTIMEDIA195
Voice Barge-in This setting will allow you to turn the voice recognition barge-in feature
on or off.
Show Command List This setting will allow the Command List to be shown on or off.
Key Off Power Delay This setting will keep certain electrical features running after the engine is
turned off. When any door is opened, the electronics will deactivate. The
available settings are “0 sec”, “45 sec”, “5 min”, and “10 min”.
App Drawer Favoriting Popups This setting will allow you to favorite app drawer pop-ups with “On” and “Off”
options.
App Drawer Unfavoritings Popups This setting will allow you to unfavorite app drawer pop-ups with “On” and
“Off” options.
New Text Message Popups This setting will allow you to have pop-up notifications for new text messages.
This setting options are “On” and “Off”.
Missed Calls Message This setting will allow you to have pop-up notifications for missed calls. This
setting options are “On” and “Off”.
Navigation Popups This setting will allow you to have pop-up notifications for Navigation. This
setting options are “On” and “Off”.
Navigation Settings This setting will allow you to customize the settings within Navigation Mode.
Auto-On Driver Heated Seat & Steering Wheel This setting will activate the vehicle’s comfort systems and heated seats or
heated steering wheel when the vehicle is remote started or ignition is
started. The “Off” setting will not activate the comfort systems. The “Remote
Start” setting will only activate the comfort systems when using Remote Start.
The “All Start” setting will activate the comfort systems whenever the vehicle
is started.
Audio Settings This setting will take you to the audio settings for the vehicle profiles.
Reset App Drawer to Default Order This setting will reset the app drawer to its factory default layout.
Setting NameDescription
5

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