service CHRYSLER PACIFICA 2023 Owners Manual

310CUSTOMER ASSISTANCE
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 247-9753
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties, FCA US
LLC has installed special TDD (Telecommunication
Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with FCA US LLC by
dialing 1-800-380-2479. Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711 and
for Voice callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after FCA US LLC's New Vehicle Limited Warranty
expires. The Mopar® Vehicle Protection plans are the
ONLY vehicle extended protection plans authorized,
endorsed and backed by FCA US LLC to provide additional
protection beyond your vehicle’s warranty. If you
purchased a Mopar® Vehicle Protection Plan, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of the vehicle delivery date.
If you have any questions about the service contract, call
FCA US LLC's Service Contract National Customer Hotline
at 1-800-521-9922 (Canadian residents, call (800)
465-2001 English / (800) 387-9983 French).
FCA US LLC is not responsible for any service contract you
may have purchased from another manufacturer. If you
require service after the FCA US LLC New Vehicle Limited
Warranty expires, please refer to the contract documents,
and contact the person listed in those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience.
WARRANTY INFORMATION
See the Warranty Information for the terms and provisions
of FCA US LLC warranties applicable to this vehicle and
market. Refer to www.mopar.com/om for further
information.
See the Warranty Information for the terms and provisions
of FCA Canada Inc. warranties applicable to this vehicle
and market. Refer to owners.mopar.ca/en/ for further
information.
Use this QR code to access your digital
experience.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle
components contain, or emit, chemicals known to the
State of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals known to
the State of California to cause cancer and birth
defects, or other reproductive harm.

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CUSTOMER ASSISTANCE311
MOPAR® PARTS
Mopar® original equipment parts & accessories and
factory filled fluids are available from an authorized
dealer. They are recommended for your vehicle to keep it
operating at its best and maintain its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC. To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from http://www.safercar.gov.
IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle, system, and/
or components and is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These manuals make it
easy to find and fix problems on computer-controlled
vehicle systems and features. They show exactly how to
find and correct problems, using step-by-step
troubleshooting and drivability procedures, proven
diagnostic tests and a complete list of all tools and
equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
10

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312CUSTOMER ASSISTANCE
Owner's Manuals
These Owner's Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FCA vehicles.
To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca
(Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through Archway at:
 1-800-387-1143 (Canada)
CHANGE OF OWNERSHIP OR ADDRESS
*If you have purchased this vehicle used or have changed
your address, please provide the following information
and mail to:
FCA US LLC
P.O. Box 21–8008
Auburn Hills, MI 48321–8004 Make sure to include the following:

Date of Sale (mm/dd/yy)
 Vehicle Indentification Number (17 Character ID
located on top left of the instrument panel)
 Exact Odometer Reading
 First and Last Name
 Phone Number
 Street Address, City, State and Zip Code
 Email Address
*Applies to US residents only.
GENERAL INFORMATION
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Innovation, Science and Economic Development
Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired
operation. Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux
appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
La operación de este equipo está sujeta a las siguientes
dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su
operación no deseada.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.

23_RUP_OM_EN_USC_t.book Page 312

314
Brake System ...................................................... 273, 303
Anti-Lock (ABS)........................................................ 303 Fluid Check..................................................... 274
, 307
Master Cylinder ....................................................... 274
Parking .................................................................... 115
Warning Light .......................................................... 103
Brake/Transmission Interlock..................................... 118
Brightness, Interior Lights .............................................. 58
Bulb Replacement ....................................................... 282
Bulbs, Light.......................................................... 235
, 282
CCamera ......................................................................... 142
Camera, Rear ...................................................... 142, 143
Capacities, Fluid ........................................................... 306
Caps, Filler Fuel .......................................................................... 146
Oil (Engine) .............................................................. 262
Radiator (Coolant Pressure)................................... 272
Car Washes .................................................................. 300
Carbon Monoxide Warning .......................................... 235
Cargo Vehicle Loading..........................................................86
Cargo Compartment Luggage Carrier..........................................................90
Cargo Load Floor ............................................................. 86
Cellular Phone .............................................................. 186
Certification Label ........................................................ 146
Chains, Tire................................................................... 297
Change Oil Indicator ....................................................... 98
Changing A Flat Tire ..................................................... 239 Chart, Tire Sizing ...........................................................284
Check Engine Light (Malfunction Indicator Light) ...... 110
Checking Your Vehicle For Safety ................................ 233
Checks, Safety .............................................................. 233
Child Restraint .............................................................. 219
Child Restraints Booster Seats .......................................................... 221
Center Seat LATCH ..................................................226
Child Seat Installation ................................... 228
, 230
How To Stow An unused ALR Seat Belt .................227 Infant And Child Restraints ..................................... 220
Lower Anchors And Tethers For Children............... 222
Older Children And Child Restraints....................... 221
Seating Positions ..................................................... 222Using The Top Tether Anchorage ...........................231
Clean Air Gasoline ........................................................ 304
Cleaning Wheels .....................................................................296
Climate Control ............................................................... 60 Automatic ................................................................... 61
Manual ....................................................................... 66
Rear ..................................................................... 64
, 69
Cold Weather Operation ............................................... 113
Compact Spare Tire ...................................................... 295
Contract, Service .......................................................... 310
Cooling Pressure Cap (Radiator Cap) ..........................272 Cooling System ............................................................. 271
Adding Coolant (Antifreeze) .................................... 272
Coolant Level........................................................... 273
Cooling Capacity...................................................... 306
Disposal Of Used Coolant ....................................... 273
Drain, Flush, And Refill ........................................... 272
Inspection .......................................................271
, 273
Points To Remember .............................................. 273
Pressure Cap ........................................................... 272
Radiator Cap............................................................ 272
Selection Of Coolant (Antifreeze) ..................272
, 306
Corrosion Protection .................................................... 300
Cruise Control ............................................................... 123
Cruise Control (Speed Control) .................................... 124
Cruise Light ..........................................................107
, 108
Customer Assistance ................................................... 308
Cybersecurity ................................................................ 157
DDaytime Running Lights ................................................. 54 Dealer Service .............................................................. 264
Defroster, Windshield .................................................. 234
Delay (Intermittent) Wipers............................................ 59
Diagnostic System, Onboard ....................................... 109
Dimmer Switch Headlight ................................................................... 54
Dipsticks Oil (Engine) .............................................................. 263

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317
K
Key Fob ............................................................................12 Arm The System .........................................................19
Disarm The Alarm ...................................................... 19
Programming Additional Key Fobs ...........................14
Key Fob Battery Service (Remote Keyless Entry) .........13
Key Fob Programming (Remote Keyless Entry) ............ 14
Keyless Enter 'n Go™ ...................................................... 21 Passive Entry .............................................................. 21
Keys .................................................................................12
Keysense .........................................................................98
LLane Change And Turn Signals ...................................... 54
Lane Change Assist .................................................54, 57
LaneSense.................................................................... 140
Lap/Shoulder Belts ...................................................... 202
Latches ......................................................................... 235 Hood ...........................................................................82
Lead Free Gasoline ...................................................... 304
Leaks, Fluid .................................................................. 235
Life Of Tires .................................................................. 293
Liftgate .............................................................................83 Hands-Free .................................................................84
Power ..........................................................................83
Light Bulbs ........................................................... 235
, 282 Lights .............................................................................235
Air Bag ................................................... 102
, 209, 233
Anti Lock Brake System ..........................................105
Automatic Emergency Braking OFF ........................ 107 Battery Saver ............................................................. 57
Brake Assist Warning .............................................. 190Brake Warning ......................................................... 103
Bulb Replacement...................................................282
Cruise ............................................................. 107
, 108
Daytime Running ....................................................... 54
Dimmer Switch, Headlight ........................................ 54
Electric Power Steering Fault..................................103
Electronic Park Brake.............................................. 105 Electronic Stability Control Active...........................105
Electronic Throttle Control ...................................... 104Engine Temperature Warning................................. 104
Exterior ........................................................... 235
, 282
Fog.....................................................................57, 108
Headlights ........................................................... 54, 56
High Beam ............................................................... 109
High Beam/Low Beam Select .................................. 54
Hood Open ............................................................... 104
Instrument Cluster .................................................... 54
Intensity Control ........................................................ 58
Interior........................................................................ 58
KeySense ................................................................. 108
LaneSense ..................................................... 105
, 108 Liftgate Open ........................................................... 104
Lights On Reminder ........................................... 54
, 57
Low Fuel................................................................... 105
Low Washer Fluid .................................................... 106
Malfunction Indicator (Check Engine) ................... 106 Oil Pressure ............................................................. 104
Oil Temperature ...................................................... 104
Park .......................................................................... 108
Passing ............................................................... 54
, 56
Reading...................................................................... 58
Seat Belt Reminder ................................................. 104 Security Alarm ......................................................... 105
Service ..................................................................... 282Service Automatic Emergency Braking.................. 106
Service AWD ............................................................ 106
Service LaneSense ................................................. 106Service Stop Start System ...................................... 106
Side Marker ............................................................. 282
SmartBeams.............................................................. 56
Stop Start Active...................................................... 108
Tire Pressure Monitoring (TPMS) ........................... 106Traction Control ....................................................... 190Transmission Temperature .................................... 104
Turn Signals................................... 54
, 108, 235, 282
Load Floor, Cargo ........................................................... 86
Load Shed Battery Saver Mode................................... 101
11

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318
Load Shed Battery Saver On ....................................... 101
Load Shed Electrical Load Reduction......................... 101
Load Shed Intelligent Battery Sensor ......................... 101
Loading Vehicle ..................................................... 86
, 146
Tires ......................................................................... 288
Locks Automatic Door ..........................................................20
Child Protection .........................................................20
Manual ....................................................................... 20
Power Door .................................................................20
Low Tire Pressure System ........................................... 197
Lubrication, Body ......................................................... 268
Lug Nuts ....................................................................... 303
Luggage Carrier ............................................................... 90
MMaintenance ...................................................................81
Maintenance Free Battery ........................................... 263
Maintenance Schedule................................................ 259
Malfunction Indicator Light (Check Engine) ...... 106
, 110
Manual Park Release ........................................................... 254
Service ..................................................................... 311
Map/Reading Lights ....................................................... 58
Marker Lights, Side ...................................................... 282
Media Hub ....................................................................... 74 Memory Seat ...................................................................27
Methanol ...................................................................... 304 Mirrors ............................................................................. 48
Automatic Dimming................................................... 48
Exterior Folding.......................................................... 50
Heated................................................................. 48
, 50
Memory ...................................................................... 27
Outside ................................................................ 48
, 49
Rearview ...........................................................48, 236
Vanity.......................................................................... 48
Modifications/Alterations Vehicle.......................................................................... 8
Monitor, Tire Pressure System..................................... 197
Mopar Parts .................................................................. 311
MP3 Control .................................................................... 74 Multi-Function Control Lever .......................................... 54
NNew Vehicle Break-In Period ........................................ 114
OOccupant Restraints ..................................................... 200
Octane Rating, Gasoline (Fuel) .......................... 304, 306
Oil Change Indicator ....................................................... 98 Reset .......................................................................... 98
Oil Filter, Change .......................................................... 265
Oil Filter, Selection........................................................ 265
Oil Pressure Light.......................................................... 104 Oil, Engine ............................................................ 264
, 306
Capacity ................................................................... 306
Checking .................................................................. 263
Dipstick .................................................................... 263
Disposal ................................................................... 265
Filter ......................................................................... 265
Filter Disposal.......................................................... 265
Identification Logo .................................................. 264
Materials Added To ................................................. 265 Pressure Warning Light .......................................... 104Recommendation...........................................264
, 306
Synthetic .................................................................. 264
Viscosity ................................................................... 306
Onboard Diagnostic System ........................................ 109
Operating Precautions ................................................. 109
Operator Manual Owner's Manual ...................................................... 311
Outside Rearview Mirrors ....................................... 48
, 49
Overheating, Engine ..................................................... 253
PPaint Care ..................................................................... 300
Parking Brake ............................................................... 115
ParkSense Front And Rear ........................................................ 132
ParkSense Active Park Assist ...................................... 137
ParkSense System, Rear ............................................. 132
Passive Entry .................................................................. 21
Pets ............................................................................... 233
Placard, Tire And Loading Information ....................... 288

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320
Seats .................................................................. 28, 40, 43
Adjustment ................................................... 28, 29, 40
Heated ........................................................................43
Memory....................................................................... 27
Power ...................................................................40
, 42
Rear Folding ............................................................... 28
Reclining .....................................................................29
Seatback Release ............................................... 28
, 29
Stow ‘n Go (Fold in Floor) ..........................................36
Tilting ...................................................................28
, 29
Security Alarm .............................................................. 105 Arm The System .........................................................19
Disarm The System....................................................19
Selection Of Coolant (Antifreeze) ................................ 306
Sentry Key (Immobilizer).................................................15
Service Assistance ....................................................... 308
Service Contract ........................................................... 310
Service Manuals........................................................... 311
Shifting Automatic Transmission......................................... 118
Shoulder Belts .............................................................. 202
Side View Mirror Adjustment ..........................................48
Signals, Turn........................................54
, 108, 235, 282
SmartBeams....................................................................56
Snow Chains (Tire Chains)........................................... 297
Snow Tires .................................................................... 294
Spare Tire Changing .................................................... 239
Spare Tire Stowage ...................................................... 245
Spare Tires .................................................240
, 295, 296
Specifications Oil ............................................................................. 306 Speed Control
Accel/Decel (ACC Only) ...........................................127
Cancel ...................................................................... 124
Resume ....................................................................124
Speed Control (Cruise Control) ....................................124
Starting ...................................................................16
, 111
Button......................................................................... 15
Cold Weather ...........................................................113
Engine Fails To Start ............................................... 114
Remote....................................................................... 16
Starting And Operating ................................................. 111
Starting Procedures ...................................................... 111
Steering ......................................................................... 121 Tilt Column ................................................................. 26
Wheel, Heated ........................................................... 26
Wheel, Tilt .................................................................. 26
Storage ............................................................................ 71
Storage, Vehicle .............................................................. 70
Stow ‘n Go (Fold In Floor) Seats .................................... 36
Stow ‘n Vac...................................................................... 86
Streaming ...................................................................... 177
Stuck, Freeing ............................................................... 255
Sun Roof ................................................................... 80
, 81
Sunglasses Storage ........................................................ 71
Supplemental Restraint System – Air Bag ..................210
Surround View Camera ................................................ 143
Sway Control, Trailer..................................................... 192
Symbol Glossary ............................................................... 8
Synthetic Engine Oil ...................................................... 264
System, Remote Starting ............................................... 16
TTelescoping Steering Column ........................................ 26
Temperature Control, Automatic (ATC) ......................... 70
Tilt Steering Column ....................................................... 26 Time Delay Headlight ................................................................... 54
Tire And Loading Information Placard ........................ 288
Tire Markings ................................................................ 283
Tire Safety Information ................................................ 283
Tire Service Kit ............................................................. 245
Tire Service Kit — If Equipped

b
............................... 245
Tire Stowage ................................................................. 245
Tires ................................................... 234
, 291, 295, 298
Aging (Life Of Tires) ................................................. 293 Air Pressure ............................................................. 291
Chains ...................................................................... 297Changing.................................................................. 239
Compact Spare........................................................ 295General Information.......................................291
, 295
High Speed .............................................................. 292 Inflation Pressure .................................................... 291
Jacking ............................................................ 239
, 240
Life Of Tires ............................................................. 293
Load Capacity .......................................................... 288
Pressure Monitoring System (TPMS) ..... 99
, 106, 197
Quality Grading........................................................ 298 Radial ....................................................................... 292
Replacement ........................................................... 293
Rotation ................................................................... 298
Safety .............................................................. 283
, 291

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The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal
injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any
electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous
and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote
your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or
texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Chrysler brand vehicle and to provide a convenient reference source for common
questions.
Not all features shown in this manual may apply to your vehicle. For additional information, visit mopar.com/om (USA), owners.mopar.ca (Canada) or your local Chrysler
brand dealer.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-800-247-9753 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase a
replacement kit by calling 1-800-387-1143 or by contacting your dealer.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can
expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to
the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure,
avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area
and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include
a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this
manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its
products without imposing any obligation upon itself to install them on pr\
oducts previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Radio Instruction Manual and
Warranty Booklet can be found by visiting the website on the back cover.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If
you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a rideshare, a friend, or use public transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired when you have been drinking.
Never drink and then drive.
ROADSIDE ASSISTANCE 24 HOURS, 7 DAYS A WEEK AT YOUR SERVICE. CALL 1-800-521-2779 OR VISIT CHRYSLER.RSAHELP.COM (USA) CALL 1-800-363-4869 OR VISIT FCA.ROADSIDEAID.COM (CANADA) SERVICES: Flat Tire Service, Out Of Gas/ Fuel Delivery, Battery Jump Assistance, Lockout Service and Towing Service
Please see the Customer Assistance chapter in this Owner’s Manual for further information.
FCA US LLC reserves the right to modify the terms or discontinue the Roadside Assistance Program at any time. The Roadside Assistance Program is subject to restrictions and conditions of use, that are determined solely by FCA US LLC.