service CHRYSLER PACIFICA 2023 Manual Online

SERVICING AND MAINTENANCE283
2. Firmly grab the front side marker lamp socket and
rotate a quarter turn counterclockwise to remove it
from the lamp assembly.

Front Side Marker Lamp Bulb Removal

3. Remove bulb from the front side marker lamp socket and replace with a new bulb.
4. Install front side marker lamp socket in lamp assembly and rotate a quarter turn clockwise to lock
into place.
5. Position the inner wheel liner in place and install the three fasteners.
TIRES
TIRE SAFETY INFORMATION
Tire safety information will cover aspects of the following
information: Tire Markings, Tire Identification Numbers,
Tire Terminology and Definitions, Tire Pressures, and Tire
Loading.
Tire Markings

Tire Markings

NOTE:
P (Passenger) — Metric tire sizing is based on US design
standards. P-Metric tires have the letter “P” molded
into the sidewall preceding the size designation.
Example: P215/65R15 95H.
 European — Metric tire sizing is based on European
design standards. Tires designed to this standard have
the tire size molded into the sidewall beginning with the
section width. The letter "P" is absent from this tire size
designation. Example: 215/65R15 96H.
 LT (Light Truck) — Metric tire sizing is based on US
design standards. The size designation for LT-Metric
tires is the same as for P-Metric tires except for the
letters “LT” that are molded into the sidewall preceding
the size designation. Example: LT235/85R16.
 Temporary spare tires are designed for temporary
emergency use only. Temporary high pressure compact
spare tires have the letter “T” or “S” molded into the
sidewall preceding the size designation. Example:
T145/80D18 103M.
 High flotation tire sizing is based on US design stan -
dards and it begins with the tire diameter molded into
the sidewall. Example: 31x10.5 R15 LT.
1 — US DOT Safety Standards Code
(TIN)
2 — Size Designation
3 — Service Description
4 — Maximum Load
5 — Maximum Pressure
6 — Treadwear, Traction and
Temperature Grades
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SERVICING AND MAINTENANCE285
Service Description:
95 = Load Index
 A numerical code associated with the maximum load a tire can carry
H = Speed Symbol
 A symbol indicating the range of speeds at which a tire can carry a load corresponding to its load index under certain operating conditions
 The maximum speed corresponding to the speed symbol should only be achieved under specified operating conditions (i.e., tire pressure, vehicle loading, road conditions, and
posted speed limits)
Load Identification:
Absence of the following load identification symbols on the sidewall of the tire indicates a Standard Load (SL) tire:
 XL = Extra load (or reinforced) tire, or
 LL = Light load tire or
 C, D, E, F, G = Load range associated with the maximum load a tire can carry at a specified pressure
Maximum Load – Maximum load indicates the maximum load this tire is designed to carry
Maximum Pressure – Maximum pressure indicates the maximum permissible cold tire inflation pressure for this tire
EXAMPLE:
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292SERVICING AND MAINTENANCE
Check tire pressures more often if subject to a wide range
of outdoor temperatures, as tire pressures vary with
temperature changes.
Tire pressures change by approximately 1 psi (7 kPa) per
12°F (7°C) of air temperature change. Keep this in mind
when checking tire pressure inside a garage, especially in
the Winter.
Example: If garage temperature = 68°F (20°C) and the
outside temperature = 32°F (0°C) then the cold tire
inflation pressure should be increased by 3 psi (21 kPa),
which equals 1 psi (7 kPa) for every 12°F (7°C) for this
outside temperature condition.
Tire pressure may increase from 2 to 6 psi (13 to 40 kPa)
during operation. DO NOT reduce this normal pressure
build-up or your tire pressure will be too low.
Tire Pressures For High Speed Operation
The manufacturer advocates driving at safe speeds and
within posted speed limits. Where speed limits or
conditions are such that the vehicle can be driven at high
speeds, maintaining correct tire inflation pressure is very
important. Increased tire pressure and reduced vehicle
loading may be required for high-speed vehicle operation.
Refer to an authorized tire dealer or original equipment
vehicle dealer for recommended safe operating speeds,
loading and cold tire inflation pressures.
Radial Ply Tires
Tire Repair
If your tire becomes damaged, it may be repaired if it
meets the following criteria:
The tire has not been driven on when flat.
 The damage is only on the tread section of your tire
(sidewall damage is not repairable).
 The puncture is no greater than ¼ of an inch (6 mm).
Consult an authorized tire dealer for tire repairs and
additional information.
Damaged Run Flat tires, or Run Flat tires that have
experienced a loss of pressure should be replaced
immediately with another Run Flat tire of identical size and
service description (Load Index and Speed Symbol).
Replace the tire pressure sensor as well as it is not
designed to be reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive 50 miles
(80 km) at 50 mph (80 km/h) after a rapid loss of inflation
pressure. This rapid loss of inflation is referred to as the
Run Flat mode. A Run Flat mode occurs when the tire
inflation pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the Run Flat mode it has limited
driving capabilities and needs to be replaced immediately.
A Run Flat tire is not repairable. When a Run Flat tire is
changed after being driven in the Run Flat mode 14 psi
(96 kPa) condition, please replace the TPMS sensor as it
is not designed to be reused.
NOTE:TPMS sensor must be replaced after driving the vehicle on
a flat tire condition.
It is not recommended driving a vehicle loaded at full
capacity or to tow a trailer while a tire is in the Run Flat
mode
Úpage 197.
Tire Spinning
When stuck in mud, sand, snow, or ice conditions, do not
spin your vehicle's wheels above 30 mph (48 km/h) or for
longer than 30 seconds continuously without stopping.
WARNING!
High speed driving with your vehicle under maximum
load is dangerous. The added strain on your tires could
cause them to fail. You could have a serious collision.
Do not drive a vehicle loaded to the maximum capacity
at continuous speeds above 75 mph (120 km/h).
WARNING!
Combining radial ply tires with other types of tires on
your vehicle will cause your vehicle to handle poorly.
The instability could cause a collision. Always use radial
ply tires in sets of four. Never combine them with other
types of tires.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause tire damage or
failure. A tire could explode and injure someone. Do not
spin your vehicle's wheels faster than 30 mph
(48 km/h) for more than 30 seconds continuously
when you are stuck, and do not let anyone near a
spinning wheel, no matter what the speed.

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SERVICING AND MAINTENANCE293
Tread Wear Indicators
Tread wear indicators are in the original equipment tires to
help you in determining when your tires should be
replaced.

Tire Tread

These indicators are molded into the bottom of the tread
grooves. They will appear as bands when the tread depth
becomes 1/16 of an inch (1.6 mm). When the tread is
worn to the tread wear indicators, the tire should be
replaced
Úpage 293.
Life Of Tire
The service life of a tire is dependent upon varying factors
including, but not limited to:
Driving style.
 Tire pressure - Improper cold tire inflation pressures
can cause uneven wear patterns to develop across the
tire tread. These abnormal wear patterns will reduce
tread life, resulting in the need for earlier tire replace -
ment.
 Distance driven.
 Performance tires, tires with a speed rating of V or
higher, and Summer tires typically have a reduced
tread life. Rotation of these tires per the vehicle sched-
uled maintenance is highly recommended.
NOTE:Wheel valve stem must be replaced as well when installing
new tires due to wear and tear in existing tires.
Keep dismounted tires in a cool, dry place with as little
exposure to light as possible. Protect tires from contact
with oil, grease, and gasoline.
Replacement Tires
The tires on your new vehicle provide a balance of many
characteristics. They should be inspected regularly for
wear and correct cold tire inflation pressures. The
manufacturer strongly recommends using tires equivalent
to the originals in size, quality and performance when
replacement is needed
Úpage 293. The Load Index and
Speed Symbol for your tire will be found on the original
equipment tire sidewall.
See the Tire Sizing Chart example found in the Tire Safety
Information section of this manual for more information
relating to the Load Index and Speed Symbol of a tire
Úpage 284.
It is recommended to replace the two front tires or two rear
tires as a pair. Replacing just one tire can seriously affect
your vehicle’s handling. If you ever replace a wheel, make
sure that the wheel’s specifications match those of the
original wheels.
It is recommended you contact an authorized tire dealer or
original equipment dealer with any questions you may
have on tire specifications or capability. Failure to use
equivalent replacement tires may adversely affect the
safety, handling, and ride of your vehicle.
1 — Tread Wear Indicators
WARNING!
Tires and the spare tire should be replaced after six
years, regardless of the remaining tread. Failure to
follow this warning can result in sudden tire failure. You
could lose control and have a collision resulting in
serious injury or death.
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SERVICING AND MAINTENANCE295
SPARE TIRES — IF EQUIPPED
NOTE:For vehicles equipped with Tire Service Kit instead of a
spare tire Úpage 245.
For restrictions when towing with a spare tire designated
for temporary emergency use
Úpage 152.
Spare Tire Matching Original Equipped Tire
And Wheel — If Equipped
Your vehicle may be equipped with a spare tire and wheel
equivalent in look and function to the original equipment
tire and wheel found on the front or rear axle of your
vehicle. This spare tire may be used in the tire rotation for
your vehicle. If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire rotation
pattern.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency use only.
You can identify if your vehicle is equipped with a compact
spare by looking at the spare tire description on the Tire
And Loading Information Placard located on the driver’s
side door opening or on the sidewall of the tire. Compact
spare tire descriptions begin with the letter “T” or “S”
preceding the size designation. Example: T145/80D18
103M.
T, S = Temporary Spare Tire
Since this tire has limited tread life, the original equipment
tire should be repaired (or replaced) and reinstalled on
your vehicle at the first opportunity.
Do not install a wheel cover or attempt to mount a
conventional tire on the compact spare wheel, since the
wheel is designed specifically for the compact spare tire.
Do not install more than one compact spare tire and wheel
on the vehicle at any given time.
Collapsible Spare Tire — If Equipped
The collapsible spare is for temporary emergency use only.
You can identify if your vehicle is equipped with a
collapsible spare by looking at the spare tire description
on the Tire And Loading Information Placard located on
the driver’s side door opening or on the sidewall of the tire.
Collapsible spare tire description example: 165/80-17
101P.
Since this tire has limited tread life, the original equipment
tire should be repaired (or replaced) and reinstalled on
your vehicle at the first opportunity.
Inflate collapsible tire only after the wheel is properly
installed to the vehicle. Inflate the collapsible tire using
the electric air pump before lowering the vehicle.
Do not install a wheel cover or attempt to mount a
conventional tire on the collapsible spare wheel, since the
wheel is designed specifically for the collapsible spare tire.
CAUTION!
Because of the reduced ground clearance, do not take
your vehicle through an automatic car wash with a
compact or limited use temporary spare installed.
Damage to the vehicle may result.
WARNING!
Compact and collapsible spares are for temporary
emergency use only. With these spares, do not drive
more than 50 mph (80 km/h). Temporary use spares have limited tread life. When the tread is worn to the
tread wear indicators, the temporary use spare tire
needs to be replaced. Be sure to follow the warnings,
which apply to your spare. Failure to do so could result
in spare tire failure and loss of vehicle control.
WARNING!
Compact and collapsible spares are for temporary
emergency use only. With these spares, do not drive
more than 50 mph (80 km/h). Temporary use spares have limited tread life. When the tread is worn to the
tread wear indicators, the temporary use spare tire
needs to be replaced. Be sure to follow the warnings,
which apply to your spare. Failure to do so could result
in spare tire failure and loss of vehicle control.
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SERVICING AND MAINTENANCE299
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
TRACTION GRADES
The Traction grades, from highest to
lowest, are AA, A, B, and C. These grades
represent the tire's ability to stop on wet
pavement, as measured under
controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have poor
traction performance.
TEMPERATURE GRADES
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat and
its ability to dissipate heat, when tested
under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance, which all
passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel, than the
minimum required by law.
STORING THE VEHICLE
If you are storing your vehicle for more than three weeks,
we recommend that you take the following steps to
minimize the drain on your vehicle's battery:
Disconnect the negative cable from battery.
 Any time you store your vehicle or keep it out of service
(i.e., vacation) for two weeks or more, run the air condi -
tioning system at idle for about five minutes in the
fresh air and high blower setting. This will ensure
adequate system lubrication to minimize the possibility
of compressor damage when the system is started
again.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or peak
traction characteristics.
WARNING!
The temperature grade for this tire is established for a
tire that is properly inflated and not overloaded.
Excessive speed, underinflation, or excessive loading,
either separately or in combination, can cause heat
buildup and possible tire failure.
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304TECHNICAL SPECIFICATIONS
Tighten the lug nuts/bolts in a star pattern until each nut/
bolt has been tightened twice. Ensure that the socket is
fully engaged on the lug nut/bolt (do not insert it halfway).

Torque Patterns

After 25 miles (40 km) check the lug nut/bolt torque to be
sure that all the lug nuts/bolts are properly tightened.
FUEL REQUIREMENTS
While operating on gasoline with the required octane
number, hearing a light knocking sound from the engine is
not a cause for concern. However, if the engine is heard
making a heavy knocking sound, see a dealer
immediately. Use of gasoline with a lower than
recommended octane number can cause engine failure
and may void or not be covered by the New Vehicle Limited
Warranty.
Poor quality gasoline can cause problems such as hard
starting, stalling, and hesitations. If you experience these
symptoms, try another brand of gasoline before
considering service for the vehicle.
3.6L ENGINE
Do not use E-85 flex fuel or ethanol blends greater than
15% in this engine.
This engine is designed to meet all emissions
regulations and provide optimum fuel
economy and performance when using high
quality unleaded regular gasoline having a
posted octane number of 87 as specified by
the (R+M)/2 method. The use of higher octane premium
gasoline is not required, as it will not provide any benefit
over regular gasoline in these engines.
REFORMULATED GASOLINE
Many areas of the country require the use of cleaner
burning gasoline referred to as “reformulated gasoline”.
Reformulated gasoline contains oxygenates and are
specifically blended to reduce vehicle emissions and
improve air quality.
The use of reformulated gasoline is recommended.
Properly blended reformulated gasoline will provide
improved performance and durability of engine and fuel
system components.
GASOLINE/OXYGENATE BLENDS
Some fuel suppliers blend unleaded gasoline with
oxygenates such as ethanol.
WARNING!
To avoid the risk of forcing the vehicle off the jack, do
not tighten the lug nuts/bolts fully until the vehicle has
been lowered. Failure to follow this warning may result
in personal injury.
CAUTION!
DO NOT use E-85, gasoline containing methanol, or
gasoline containing more than 15% ethanol (E-15). Use
of these blends may result in starting and drivability
problems, damage critical fuel system components,
cause emissions to exceed the applicable standard,
and/or cause the Malfunction Indicator Light to
illuminate. Please observe pump labels as they should
clearly communicate if a fuel contains greater than
15% ethanol (E-15).

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TECHNICAL SPECIFICATIONS305
Problems that result from using gasoline containing more
than 15% ethanol (E-15) or gasoline containing methanol
are not the responsibility of the manufacturer and may
void or not be covered under New Vehicle Limited
Warranty.
DO NOT USE E-85 IN NON-FLEX FUEL
V
EHICLES
Non-Flex Fuel Vehicles (FFV) are compatible with gasoline
containing up to 15% ethanol (E-15). Use of gasoline with
higher ethanol content may void the New Vehicle Limited
Warranty.
If a Non-FFV vehicle is inadvertently fueled with E-85 fuel,
the engine will have some or all of these symptoms:
 Undesirable lean conditions
 OBD II Malfunction Indicator Light on
 Poor engine performance
 Poor cold start and cold drivability
 Increased risk for fuel system component corrosion
CNG AND LP FUEL SYSTEM
M
ODIFICATIONS
Modifications that allow the engine to run on Compressed
Natural Gas (CNG) or Liquid Propane (LP) may result in
damage to the engine, emissions, and fuel system
components. Problems that result from running CNG or LP
are not the responsibility of the manufacturer and may
void or not be covered under the New Vehicle Limited
Warranty.
METHYLCYCLOPENTADIENYL
M
ANGANESE TRICARBONYL (MMT) IN
G
ASOLINE
MMT is a manganese-containing metallic additive that is
blended into some gasolines to increase octane. Gasoline
blended with MMT provides no performance advantage
beyond gasoline of the same octane number without
MMT. Gasoline blended with MMT reduces spark plug life
and reduces emissions system performance in some
vehicles. The manufacturer recommends that gasoline
without MMT be used in your vehicle. The MMT content of
gasoline may not be indicated on the gasoline pump;
therefore, you should ask your gasoline retailer whether
the gasoline contains MMT. MMT is prohibited in Federal
and California reformulated gasoline.
MATERIALS ADDED TO FUEL
Besides using unleaded gasoline with the proper octane
rating, gasolines that contain detergents, corrosion and
stability additives are recommended. Using gasolines that
have these additives will help improve fuel economy,
reduce emissions, and maintain vehicle performance.
Designated TOP TIER Detergent Gasoline
contains a higher level of detergents to further
aide in minimizing engine and fuel system
deposits. When available, the usage of TOP
TIER Detergent gasoline is recommended. Visit
www.toptiergas.com for a list of TOP TIER Detergent
Gasoline retailers.
Indiscriminate use of fuel system cleaning agents should
be avoided. Many of these materials intended for gum and
varnish removal may contain active solvents or similar ingredients. These can harm fuel system gasket and
diaphragm materials.
FUEL SYSTEM CAUTIONS
NOTE:Intentional tampering with the emissions control system
can result in civil penalties being assessed against you.
CAUTION!
Follow these guidelines to maintain your vehicle’s
performance:

The use of leaded gasoline is prohibited by Federal
law. Using leaded gasoline can impair engine perfor -
mance and damage the emissions control system.
 An out-of-tune engine or certain fuel or ignition
malfunctions can cause the catalytic converter to
overheat. If you notice a pungent burning odor or
some light smoke, your engine may be out of tune or
malfunctioning and may require immediate service.
Contact an authorized dealer for service assistance.
 The use of fuel additives, which are now being sold
as octane enhancers, is not recommended. Most of
these products contain high concentrations of meth -
anol. Fuel system damage or vehicle performance
problems resulting from the use of such fuels or addi -
tives is not the responsibility of the manufacturer
and may void or not be covered under the New
Vehicle Limited Warranty.
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308
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the current
problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident or
work done that is not on your maintenance log, let the
service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
(additional charges may apply). If you need a rental, it is
advisable to make these arrangements when you call for
an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. FCA US LLC’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you are
still not satisfied, talk to the general manager or owner of
the authorized dealer. They want to know if you need
assistance. If an authorized dealer is unable to resolve the
concern, you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer center
should include the following information:

Owner's name and address
 Owner's telephone number (home, mobile, and office)
 Authorized dealer name
 Vehicle Identification Number (VIN)
 Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-800-521-2779 or visit chrysler.rsahelp.com(USA)
Call 1-800-363-4869 or visit fca.roadsideaid.com
(Canada)
Who is Covered
You are covered by Roadside Assistance services if you
are a purchaser for use of the vehicle. Roadside
Assistance services last for five years or 60,000 miles on
the odometer, whichever occurs first, calculated from the
start date of the Basic Limited Warranty, as set forth in
your Warranty Information book.
1
1. Towing services provided through Cross Country Motor Club, Inc.
Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY, where services
are provided by Cross Country Motor Club of California, Inc., Thousand
Oaks, CA 91360.

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CUSTOMER ASSISTANCE309
What to Do
If your vehicle requires jump start assistance, out of gas/
fuel delivery, tire service, lockout service or towing as a
result of a mechanical breakdown, dial toll-free: USA:
1-800-521-2779/Canada: 1-800-363-4869. Provide your
name, Vehicle Identification Number (VIN) required for
covered services, license plate number, and your location,
including the telephone number from which you are
calling. Briefly describe the nature of the problem and
answer a few simple questions. You will be given the name
of the service provider and an estimated time of arrival. If
you feel you are in an unsafe situation, please let us know.
With your consent, we will contact local police or safety
authorities.
If Unable to Contact Roadside Assistance

If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you
may submit your original receipts from the licensed
towing or service facility, for services rendered within 30
days of the occurrence. Be sure to include your VIN,
odometer mileage at the time of service, and current
mailing address. We will process the claim based on
vehicle and service eligibility. If eligible, we will reimburse
you for the reasonable amount actually paid, based on
the usual and customary charges for that service in the
area where they were provided. FCA US LLC’s
determination relating to reimbursement is final.
Correspondence should be mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms or
discontinue the Roadside Assistance Program at any time.
The Roadside Assistance program is subject to restrictions
and conditions of use, which are determined solely by FCA
US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a
service provider to use your vehicle’s temporary spare tire
(if equipped) as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home. We will
dispatch a service provider to deliver a small amount of
fuel (maximum two gallons) to get you to a nearby station.
This service is limited to two occurrences in a 12-month
period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry about
being stranded. We will dispatch a service provider to
provide you with a battery jump anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or frozen locks
are keeping you from getting on your way, help is just a
phone call away. This service is limited to providing access
to the vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a result of
a mechanical breakdown, Roadside Assistance will
dispatch a towing service to transport your vehicle to the
closest authorized Chrysler, Dodge, Jeep®, or Ram dealer.
If you choose to go to another dealer, you will be
responsible for the cost if the extra distance exceeds
10 miles.
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
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