CHRYSLER PACIFICA 2023 Service Manual

GETTING TO KNOW YOUR VEHICLE39
TO UNSTOW SECOND ROW SEATS
For Manual Seats: To unstow the seat from the floor, move
the front seat all the way forward using the manual seat
adjustment bar.
For Power Seats: Push the Auto Advance ‘n Return button
located on the B-pillar trim (if equipped)
Úpage 36.

1. To access the storage area, remove the floor mat (if equipped) and place the lock rod in the unlocked
position.

Lock Rod

NOTE:
 Push the lock rod inward for the unlocked position.
 Pull outward on the lock rod for the locked posi -
tion.
2. Pull the latch located near the second row seat to open the floor panel.

Floor Latch

3. Pull the floor panel and position it toward the front seats while folding the top half down and rest it
against the front seats.

Push Panel Forward

4. Pull the strap located on the seat and pull the seat out of the storage area. Push the seat rearward
making sure that it locks into the floor. Fold the
seatback into the upright position and pull the
headrest up.
NOTE:The seatback may be locked, if it is, it will be necessary to
use the recliner handle to unlock the back before folding
into the upright position.

Pull Strap

5. Replace the plastic storage bin into the storage area.
6. To position the floor panel back into its original state, grab the bottom corner and extend it outward.

Extend Panel

2

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40GETTING TO KNOW YOUR VEHICLE
7. Lay the floor panel flat and push down until it clicks
into position.

Push Down To Lock

8. Readjust the front seat as needed, and replace the floor mat (if equipped).
POWER ADJUSTMENT (FRONT SEATS) —
I
F EQUIPPED
Some models may be equipped with eight-way power
seats for the driver and front passenger. The power seat
switches are located on the outboard side of the seat. The
switches control the movement of the seat cushion and
the seatback.

Driver Power Seat Switches

Adjusting The Seat Forward Or Rearward
The seat can be adjusted both forward and rearward by
using the seat switch. The seat will move in the direction
of the switch. Release the switch when the desired
position has been reached.
WARNING!
 In a collision, you or others in your vehicle could be
injured if seats are not properly latched to their floor
attachments. Always be sure the seats are fully
latched.
 Sitting in a seat with the head restraint in its lowered
position could result in serious injury or death in a
collision. Always make sure the head restraints are in
their upright positions when the seat is to be occu -
pied.
1 — Seat Switch
2 — Seatback Switch
3 — Lumbar Switch
WARNING!
 Adjusting a seat while driving may be dangerous.
Moving a seat while driving could result in loss of
control which could cause a collision and serious
injury or death.
 Seats should be adjusted before fastening the seat
belts and while the vehicle is parked. Serious injury
or death could result from a poorly adjusted seat
belt.
 Do not ride with the seatback reclined so that the
shoulder belt is no longer resting against your chest.
In a collision you could slide under the seat belt,
which could result in serious injury or death.
CAUTION!
Do not place any article under a power seat or impede
its ability to move as it may cause damage to the seat
controls. Seat travel may become limited if movement
is stopped by an obstruction in the seat's path.

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GETTING TO KNOW YOUR VEHICLE41
Adjusting The Seat Up Or Down
The height of the seats can be adjusted up or down. Pull
upward or push downward on the rear of seat switch, the
seat will move in the direction of the switch. Release the
switch when the desired position has been reached.
Tilting The Seat Up Or Down
The angle of the seat cushion can be adjusted in two
directions. Pull upward or push downward on the front of
the seat switch, the front of the seat cushion will move in
the direction of the switch. Release the switch when the
desired position has been reached.
Reclining The Seatback
The angle of the seatback can be adjusted forward or
rearward. Push the seatback switch forward or rearward,
the seat will move in the direction of the switch. Release
the switch when the desired position is reached.
Power Lumbar — If Equipped

Power Lumbar Switch Location

The front driver’s seat may be equipped with a four way
lumbar adjustment. The power lumbar switch is located on
the outboard side of the equipped power seat. Push the
switch forward or rearward to increase or decrease the
lumbar support. Push the switch upward or downward to
raise or lower the lumbar support.
The front passenger’s seat may be equipped with either a
two way or a four way lumbar adjustment. Push the switch
forward or rearward to increase or decrease the lumbar
support, and if equipped, push the switch upward or
downward to raise or lower the lumbar support.
Easy Entry/Exit Seat — If Equipped
This feature provides automatic driver seat positioning to
enhance driver mobility when entering and exiting the
vehicle.
The distance the driver seat moves depends on where you
have the driver seat positioned when you place the
vehicle’s ignition in the OFF position.
When the ignition is placed in the OFF position, the
driver seat will move about 2.4 inches (6.8 cm) rear -
ward if the driver seat position is greater than or equal
to 2.7 inches (6 cm) forward of the rear stop. The seat
will return to its previously set position when the igni -
tion is cycled out of the OFF position.
 When the ignition is placed in the OFF position, the
driver seat will move to a position 0.3 inches (0.7 cm)
forward of the rear stop if the driver seat position is
between 0.9 – 2.7 inches (2.3 – 6.8 cm) forward of the
rear stop. The seat will return to its previously set posi -
tion when the ignition is cycled out of the OFF position.
 The Easy Entry/Easy Exit feature is disabled when the
driver seat position is less than 0.9 inches (2.3 cm)
forward of the rear stop. At this position, there is no
benefit to the driver by moving the seat for Easy Exit or
Easy Entry.
When enabled within Uconnect Settings, Easy Entry and
Easy Exit positions are stored in each memory setting
profile (if equipped)
Úpage 27.
NOTE:The Easy Entry/Exit feature is enabled or disabled within
the Uconnect system Úpage 157.
WARNING!
 Adjusting a seat while driving may be dangerous.
Moving a seat while driving could result in loss of
control which could cause a collision and serious
injury or death.
 Seats should be adjusted before fastening the seat
belts and while the vehicle is parked. Serious injury
or death could result from a poorly adjusted seat
belt.
 Do not ride with the seatback reclined so that the
shoulder belt is no longer resting against your chest.
In a collision you could slide under the seat belt,
which could result in serious injury or death.
CAUTION!
Do not place any article under a power seat or impede
its ability to move as it may cause damage to the seat
controls. Seat travel may become limited if movement
is stopped by an obstruction in the seat's path.
2

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42GETTING TO KNOW YOUR VEHICLE
POWER ADJUSTMENT (REAR SEATS) —
I
F EQUIPPED
Third Row Power Recline — If Equipped
The power recline feature, located on the trim panel next
to the seat, adjusts the seatback angle forward/rearward
for occupant comfort.
Reclining The Seatback
The angle of the seatback can be adjusted forward or
rearward. Push and hold the forward or rearward button,
the seat will move in the direction of the button push.
Release the button when the desired position is reached.

Third Row Power Seat Switch

NOTE:
The third row power recline buttons can be locked out
using the Third Row Lockout setting within the Uconnect
system
Úpage 157.
Third Row Power Stow ‘n Go Seat —
If Equipped
A one-touch power folding seat switch is located in the
right rear trim panel as part of a switch bank.
NOTE:The third row outboard seat belts may interfere with the
power folding of the seat. Place the seat belt webbing
behind the stow clip before stowing or opening the seat.
When the seat is in the desired position, remove the
webbing from the stow clip so that it is ready for use. Never
leave the seat belt in the stow clip when it is used to
restrain an occupant.
NOTE:
 The outer head restraints will lower automatically as
necessary when the power seat begins to move.
 The center head restraint raises and lowers manually
but will not lower automatically.
 The head restraint can also be lowered manually using
the pull strap located at the back of the seat
Úpage 46.
The switch is only functional when the liftgate is open and
the vehicle is in PARK.
The rear switch bank allows multiple power folding and
unfolding positions for the third row seats.
WARNING!
 Adjusting a seat while driving may be dangerous.
Moving a seat while driving could result in loss of
control which could cause a collision and serious
injury or death.
 Seats should be adjusted before fastening the seat
belts and while the vehicle is parked. Serious injury
or death could result from a poorly adjusted seat
belt.
 Do not ride with the seatback reclined so that the
shoulder belt is no longer resting against your chest.
In a collision you could slide under the seat belt,
which could result in serious injury or death.
 Do not place the seat belt webbing behind the third
row stow clip when using the seat belt to restrain an
occupant. The seat belt will not be positioned prop -
erly on the occupant and they could be more seri -
ously injured in an accident as a result.
CAUTION!
Do not place any article under a power seat or impede
its ability to move as it may cause damage to the seat
controls. Seat travel may become limited if movement
is stopped by an obstruction in the seat's path.

23_RUP_OM_EN_USC_t.book Page 42

GETTING TO KNOW YOUR VEHICLE43
Left and right third row seats can be folded individually or
together. The third row power folding seat adjusts to the
following positions using the switch bank located on the
left rear trim panel:

Rear Panel Power Switch Bank

To move the selected seat(s) to the normal (seated)
position, push and release the “Normal” button. The seat
will automatically stop when the Normal position is
reached.
To move the selected seat(s) to the stow position, push
and release the “Stow” button. The seat will automatically
stop when the Stow position is reached. To move the selected seat(s) back in the forward or
reverse direction, push and hold the “Fold Forward/Back”
button. Release the button when the desired position is
reached.

1. Disconnect the center shoulder belt from the
mini-buckle before attempting to fold/stow the
power third row seats.

2. Before pushing the “Normal” or “Stow” button, place the outboard seat belt webbing behind the stow clips,
located on the rear trim panel. When the seat reaches
the desired position, remove the webbing from the
clip so it is ready for use to restrain an occupant.
Seat Belt Stowage Clip

3. To abort seat operation while seat is in motion, push a different seat position selector switch to stop the
seat. Once the seat stops moving, then the desired
position can be selected. 4. The third row power seat system includes obstacle
detection. When the system detects an obstacle, the
motors will stop and reverse direction. Should this
occur, remove the obstacle before pushing the button
again.
NOTE:
You may experience deformation in the seat cushion
from the seat belt buckles, or wrinkling of the seat
fabric if the seats are left folded for an extended period
of time. This is normal and by simply unfolding the
seats to the open position, over time the seat cushion
may return to its normal shape. Having an occupant sit
in the seat, or massaging the fabric by hand may
smooth away any excess wrinkling.
 Permanent wrinkles may still result.
HEATED SEATS
Front Heated Seats — If Equipped
The front heated seats control buttons are
located in the touchscreen.
You can choose from HI, LO or off heat settings.
The indicator lights in each switch indicate the
level of heat in use. Two indicator lights will illuminate for
HI, one for LO and none for off.
 Press the heated seat button once to turn the HI setting
on.
 Press the heated seat button a second time to turn the
LO setting on.
 Press the heated seat button a third time to turn the
heating elements off.
1 — Open To Normal
2 — Stow
3 — Fold Forward/Rearward
4 — Right/Left Seats/Both Seats
2

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44GETTING TO KNOW YOUR VEHICLE
The level of heat selected will stay on until the operator
changes it.
NOTE:
Once a heat setting is selected, heat will be felt within
two to five minutes.
 The engine must be running for the heated seats to
operate.
For information on use with the Remote Start system, see
Úpage 18.
Rear Heated Seats — If Equipped
On some models, the second row seats are equipped with
heaters. There are two heated seat switches that allow the
second row passengers to operate the seats
independently. The heated seat switches are located on
the sliding side door handle trim panels.

Second Row Heated Seat Switch (Left Side Shown)

You can choose from HI, LO or off heat settings. Amber
indicator lights in each switch indicate the level of heat in
use. Two indicator lights will illuminate for HI, one for LO
and none for off.
Push the switch once to select HI-level heating. Push the
switch a second time to select LO-level heating. Push the
switch a third time to shut the heating elements off.
NOTE:Once a heat setting is selected, heat will be felt within two
to five minutes. When the HI-level setting is selected, the heater will
provide a boosted heat level during the initial stages of
operation. Then, the heat output will drop to the normal
HI-level. The level of heat selected will stay on until the
operator changes it.
VENTILATED SEATS — IF EQUIPPED
Located in the first row seat cushions are small
fans that draw the air from the passenger
compartment and move air through fine
perforations in the seat cover to help keep the
driver and front passenger cooler in higher ambient
temperatures. The fans operate at two speeds: HI and LO.
The front ventilated seats control buttons are located in
the touchscreen.
 Press the ventilated seat button once to choose HI.
 Press the ventilated seat button a second time to
choose LO.
 Press the ventilated seat button a third time to turn the
ventilated seat off.
NOTE:The engine must be running for the ventilated seats to
operate.
For information on use with the Remote Start system, see
Úpage 18.
WARNING!
Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes,
spinal cord injury, medication, alcohol use, exhaus -
tion or other physical condition must exercise care
when using the seat heater. It may cause burns even
at low temperatures, especially if used for long
periods of time.
 Do not place anything on the seat or seatback that
insulates against heat, such as a blanket or cushion.
This may cause the seat heater to overheat. Sitting in
a seat that has been overheated could cause serious
burns due to the increased surface temperature of
the seat.

23_RUP_OM_EN_USC_t.book Page 44

GETTING TO KNOW YOUR VEHICLE45

PLASTIC GROCERY BAG RETAINER HOOKS

Retainer hooks which will hold plastic grocery bag handles
are built into the seatbacks of the second row rear seats,
and if equipped, the backs of the front row seats. The floor
supports the partial weight of the bagged goods.
HEAD RESTRAINTS
Head restraints are designed to reduce the risk of injury by
restricting head movement in the event of a rear impact.
Head restraints should be adjusted so that the top of the
head restraint is located above the top of your ear.
Head Restraints — Front Seats
The front driver and passenger seats are equipped with
four-way head restraints.
To raise the head restraint, pull upward on the head
restraint. To lower the head restraint, push the adjustment
button, located at the base of the head restraint, and push
downward. The front head restraints are also adjustable forward and rearward. To tilt forward, pull the top of the
head restraint toward the front of the vehicle to the
desired position. To adjust the head restraint rearward,
continue pulling forward on the top of the head restraint to
the farthest forward position and the head restraint will
return to the upright position.
NOTE:To remove the head restraint, raise it as far as it can go.
Then, push the release button and the adjustment button
at the base of each post while pulling the head restraint
up. Seatback angle may need to be adjusted to fully
remove the head restraint. To reinstall the head restraint,
put the head restraint posts into the holes and push
downward. Then, adjust the head restraint to the appro
-
priate height.

Front Head Restraint Normal Position
Forward Adjustment

WARNING!
 All occupants, including the driver, should not
operate a vehicle or sit in a vehicle’s seat until the
head restraints are placed in their proper positions in
order to minimize the risk of neck injury in the event
of a crash.

 Head restraints should never be adjusted while
the vehicle is in motion. Driving a vehicle with the
head restraints improperly adjusted or removed
could cause serious injury or death in the event of a
collision.

1 — Release Button
2 — Adjustment Button
2

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46GETTING TO KNOW YOUR VEHICLE
Head Restraints — Second Row Quad
Seats
The second row outboard head restraints, as well as the
removable 8th passenger seat (if equipped), may have
adjustable head restraints.
NOTE:If equipped with Stow ‘n Go seating, the head restraints
are non-adjustable and non-removable. Do not pull on
non-adjustable head restraints when folding the seat.
To raise the head restraint, pull upward on the head
restraint. To lower the head restraint, push the adjustment
button, located at the base of the head restraint, and push
downward.
To remove the head restraint, raise it as far as it can go.
Then, push the release button and the adjustment button
at the base of each post while pulling the head restraint
up. Seatback angle may need to be adjusted to fully
remove the head restraint. To reinstall the head restraint, put the head restraint posts into the holes and push
downward. Then, adjust the head restraint to the
appropriate height.
Head Restraints — Third Row
The outboard head restraints can be manually folded
forward for improved rearward visibility. Pull the release
strap to fold them forward.

Release Straps

NOTE:
 The head restraints must be raised manually when
occupying the third row.
 Do not fold if there are passengers seated in the third
row seats.
The head restraint in the center position can be raised and
lowered for tether routing or height adjustment
Úpage 200.
NOTE:To remove the center head restraint, raise it as far as it
can go. Then, push the release button and the adjustment
button at the base of each post while pulling the head
restraint up. To reinstall the head restraint, put the head
restraint posts into the holes and push downward. Then,
using the adjustment button, adjust the head restraint to
the appropriate height.

Adjustment Button

WARNING!
 A loose head restraint thrown forward in a collision or
hard stop could cause serious injury or death to occu -
pants of the vehicle. Always securely stow removed
head restraints in a location outside the occupant
compartment.
 ALL the head restraints MUST be reinstalled in the
vehicle to properly protect the occupants. Follow the
reinstallation instructions prior to operating the
vehicle or occupying a seat.
WARNING!
ALL the head restraints MUST be reinstalled in the
vehicle to properly protect the occupants. Follow the
re-installation instructions prior to operating the vehicle
or occupying a seat.

23_RUP_OM_EN_USC_t.book Page 46

GETTING TO KNOW YOUR VEHICLE47
POWER FOLDING THIRD ROW HEAD
RESTRAINTS — IF EQUIPPED
For improved visibility, the third row outboard head
restraints can be folded using the Uconnect system.
Press Vehicle, then Controls located on the bottom of the
Uconnect display.
Press the Head Restraint Fold button to power
fold the third row head restraints.
NOTE:
The head restraints can be folded downward using the
Head Restraint button or using the manual release
strap. The head restraints must be raised manually
when occupying the third row.
 Do not fold if there are passengers seated in the third
row seats.
UCONNECT VOICE RECOGNITION —
IF EQUIPPED
INTRODUCING VOICE RECOGNITION
Start using Uconnect Voice Recognition (VR) with these
helpful quick tips. It provides the key Voice Commands
and tips you need to know to control your system.
BASIC VOICE COMMANDS
The following basic Voice Commands can be given at any
point while using your Uconnect system.
Push the VR button on the steering wheel. After the beep,
say:
“Cancel ” to stop a current voice session.
 “Help ” to hear a list of suggested Voice Commands.
 “Repeat ” to listen to the system prompts again.
Notice the visual cues that inform you of your Voice
Recognition system’s status.
GET STARTED
The VR button is used to activate/deactivate your
Voice Recognition system.
Helpful hints for using Voice Recognition:
 Reduce background noise. Wind noise and passenger
conversations are examples of noise that may impact
recognition.
 Speak clearly at a normal pace and volume while facing
straight ahead.
 Each time you give a Voice Command, first push the VR
button, wait until after the beep, then say your Voice
Command. You can also say the vehicle “Wake Up”
word and state your command.
NOTE:The factory default Wake Up word is set to “Hey Uconnect”
and can be reprogrammed through the Uconnect Settings.
After the beep, say:
A passenger can press the VR button shortcut on the
radio status bar to also issue a command.
 You can interrupt the help message or system prompts
by pushing the VR button and saying a Voice Command
or saying the vehicle’s “Wake Up” word and saying a
command from the current category.

Uconnect Voice Command Buttons

1 — Push To Answer An Incoming Phone Call
2 — For Vehicles Equipped With Navigation: Push
The Voice Recognition Button To Begin Radio, Media,
Navigation, Climate, Start Or Answer A Phone Call, And
Send Or Receive A Text
2 — For Vehicles Not Equipped With Navigation: Push The
Phone Button To Answer An Incoming Phone Call
2

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48GETTING TO KNOW YOUR VEHICLE
ADDITIONAL INFORMATION
© 2022 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar Owner
Connect is a trademark of FCA US LLC. SiriusXM® and all
related marks and logos are trademarks of SiriusXM®
Radio Inc.
Úpage 312.
For Uconnect system support, call 1-877-855-8400
(24 hours a day 7 days a week) or visit DriveUconnect.com
(US) or DriveUconnect.ca (Canada).
MIRRORS
INSIDE REARVIEW MIRROR
Manual Mirror — If Equipped
A single ball joint mirror is used to allow the driver to adjust
up, down and left, right. The mirror should be adjusted to
center on the view through the rear window.
Headlight glare can be reduced by moving the small
control under the mirror to the night position (toward the
rear of the vehicle). The mirror should be adjusted while
set in the day position (toward the windshield).

Manual Rearview Mirror

Automatic Dimming Mirror — If Equipped
The mirror head can be adjusted up, down, left, and right.
The mirror should be adjusted to center on the view
through the rear window.
This mirror automatically adjusts for headlight glare from
vehicles behind you.
NOTE:The Automatic Dimming Mirror feature is disabled when
the vehicle is in REVERSE to improve the driver’s view.
You can turn the feature on or off through the Uconnect
system
Úpage 157.

Automatic Dimming Mirror

ILLUMINATED VANITY MIRRORS —
I
F EQUIPPED
To access an illuminated vanity mirror, flip down one of the
visors and lift the cover.

Illuminated Mirror

CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.

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