mileage CHRYSLER PACIFICA 2023 Owners Manual

260SERVICING AND MAINTENANCE
MAINTENANCE PLAN
Refer to the Maintenance Plan for required maintenance.
At Every Oil Change Interval As Indicated By Oil Change Indicator System
Change oil and filter.
 Rotate the tires at the first sign of irregular wear, even if it occurs before the oil indicator system turns on.
 Inspect battery and clean and tighten terminals as required.
 Inspect the CV/Universal joints.
 Inspect brake pads, shoes, rotors, drums, hoses and parking brake.
 Inspect engine cooling system protection and hoses.
 Inspect exhaust system.
 Inspect engine air cleaner filter if using in dusty or off-road conditions. If required, replace engine air cleaner filter.
Mileage Or Time Passed (Whichever Comes First)20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints X X X X X X X X X X X X X X
Inspect front suspension, boot seals, tie rod ends, and replace if
necessary X
X X X X XX
Inspect the brake linings, parking brake function XX X X X XX

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SERVICING AND MAINTENANCE261
Inspect front accessory drive tensioner, idler pulley, and replace if
necessary X
Additional Maintenance
Replace engine air cleaner filter XX X XX
Replace cabin air filter To be replaced every 12,000 miles (19,000 km).
Replace spark plugs
1X
Replace the front accessory drive belt X
Flush and replace the engine coolant at 10 years or 150,000 miles
(240,000 km) whichever comes first X
X
Replace PCV valve X
1. The spark plug change interval is mileage-based only; yearly intervals do not apply.
Mileage Or Time Passed (Whichever Comes First)20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
WARNING!
 You can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment. If you have any doubt about your
ability to perform a service job, take your vehicle to a competent mechanic.
 Failure to properly inspect and maintain your vehicle could result in a component malfunction and affect vehicle handling and performance. This could cause an accident.
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SERVICING AND MAINTENANCE273
The cap should be inspected and cleaned if there is any
accumulation of foreign material on the sealing surfaces.
Disposal Of Used Coolant
Used ethylene glycol-based coolant (antifreeze) is a
regulated substance requiring proper disposal. Check with
your local authorities to determine the disposal rules for
your community. To prevent ingestion by animals or
children, do not store ethylene glycol-based coolant in
open containers or allow it to remain in puddles on the
ground. If ingested by a child or pet, seek emergency
assistance immediately. Clean up any ground spills
immediately.
Coolant Level
The coolant expansion bottle provides a quick visual
method for determining that the coolant level is adequate.
With the engine off and cold, the level of the coolant
(antifreeze) in the bottle should be between the “MAX”
and “MIN” lines marked on the bottle. As long as the engine operating temperature is
satisfactory, the coolant bottle need only be checked once
a month.
When additional coolant is needed to maintain the proper
level, it should be added to the coolant bottle. Do not
overfill.
See an authorized dealer for service.
Cooling System Notes
NOTE:When the vehicle is stopped after a few miles/kilometers
of operation, you may observe vapor coming from the front
of the engine compartment. This is normally a result of
moisture from rain, snow, or high humidity accumulating
on the radiator and being vaporized when the thermostat
opens, allowing hot engine coolant (antifreeze) to enter
the radiator.
If an examination of your engine compartment shows no
evidence of radiator or hose leaks, the vehicle may be
safely driven. The vapor will soon dissipate.

Do not overfill the coolant expansion bottle.
 Check the coolant freeze point in the radiator and in
the coolant expansion bottle. If engine coolant needs
to be added, the contents of the coolant expansion
bottle must also be protected against freezing.
 If frequent engine coolant additions are required, the
cooling system should be pressure tested for leaks.
 Maintain engine coolant concentration at a minimum
of 50% OAT coolant (conforming to MS.90032) and
distilled water for proper corrosion protection of your
engine which contains aluminum components. 
Make sure that the coolant expansion bottle overflow
hoses are not kinked or obstructed.
 Keep the front of the radiator clean. If your vehicle is
equipped with air conditioning, keep the front of the
condenser clean.
 Do not change the thermostat for Summer or Winter
operation. If replacement is ever necessary, install
ONLY the correct type thermostat. Other designs may
result in unsatisfactory engine cooling performance,
poor gas mileage, and increased emissions.BRAKE SYSTEM
In order to ensure brake system performance, all brake
system components should be inspected periodically. For
the proper maintenance intervals
Úpage 260.
WARNING!
Do not open a hot engine cooling system. Never add
engine coolant (antifreeze) when the engine is over -
heated. Do not loosen or remove the cap to cool an
overheated engine. Heat causes pressure to build-up
in the cooling system. To prevent scalding or injury,
do not remove the pressure cap while the system is
hot or under pressure.
 Do not use a pressure cap other than the one speci -
fied for your vehicle. Personal injury or engine
damage may result.
WARNING!
Riding the brakes can lead to brake failure and possibly
a collision. Driving with your foot resting or riding on the
brake pedal can result in abnormally high brake
temperatures, excessive lining wear, and possible brake
damage. You would not have your full braking capacity
in an emergency.
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308
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the current
problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident or
work done that is not on your maintenance log, let the
service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
(additional charges may apply). If you need a rental, it is
advisable to make these arrangements when you call for
an appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. FCA US LLC’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you are
still not satisfied, talk to the general manager or owner of
the authorized dealer. They want to know if you need
assistance. If an authorized dealer is unable to resolve the
concern, you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer center
should include the following information:

Owner's name and address
 Owner's telephone number (home, mobile, and office)
 Authorized dealer name
 Vehicle Identification Number (VIN)
 Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-800-521-2779 or visit chrysler.rsahelp.com(USA)
Call 1-800-363-4869 or visit fca.roadsideaid.com
(Canada)
Who is Covered
You are covered by Roadside Assistance services if you
are a purchaser for use of the vehicle. Roadside
Assistance services last for five years or 60,000 miles on
the odometer, whichever occurs first, calculated from the
start date of the Basic Limited Warranty, as set forth in
your Warranty Information book.
1
1. Towing services provided through Cross Country Motor Club, Inc.
Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY, where services
are provided by Cross Country Motor Club of California, Inc., Thousand
Oaks, CA 91360.

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CUSTOMER ASSISTANCE309
What to Do
If your vehicle requires jump start assistance, out of gas/
fuel delivery, tire service, lockout service or towing as a
result of a mechanical breakdown, dial toll-free: USA:
1-800-521-2779/Canada: 1-800-363-4869. Provide your
name, Vehicle Identification Number (VIN) required for
covered services, license plate number, and your location,
including the telephone number from which you are
calling. Briefly describe the nature of the problem and
answer a few simple questions. You will be given the name
of the service provider and an estimated time of arrival. If
you feel you are in an unsafe situation, please let us know.
With your consent, we will contact local police or safety
authorities.
If Unable to Contact Roadside Assistance

If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification Number
(VIN), and you obtain towing services on your own, you
may submit your original receipts from the licensed
towing or service facility, for services rendered within 30
days of the occurrence. Be sure to include your VIN,
odometer mileage at the time of service, and current
mailing address. We will process the claim based on
vehicle and service eligibility. If eligible, we will reimburse
you for the reasonable amount actually paid, based on
the usual and customary charges for that service in the
area where they were provided. FCA US LLC’s
determination relating to reimbursement is final.
Correspondence should be mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms or
discontinue the Roadside Assistance Program at any time.
The Roadside Assistance program is subject to restrictions
and conditions of use, which are determined solely by FCA
US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a
service provider to use your vehicle’s temporary spare tire
(if equipped) as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home. We will
dispatch a service provider to deliver a small amount of
fuel (maximum two gallons) to get you to a nearby station.
This service is limited to two occurrences in a 12-month
period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry about
being stranded. We will dispatch a service provider to
provide you with a battery jump anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or frozen locks
are keeping you from getting on your way, help is just a
phone call away. This service is limited to providing access
to the vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a result of
a mechanical breakdown, Roadside Assistance will
dispatch a towing service to transport your vehicle to the
closest authorized Chrysler, Dodge, Jeep®, or Ram dealer.
If you choose to go to another dealer, you will be
responsible for the cost if the extra distance exceeds
10 miles.
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
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