service CHRYSLER PACIFICA HYBRID 2017 2.G Service Manual

irritation, move to fresh air. If the irritation continues,
see your doctor. If these particles settle on your clothing,
follow the garment manufacturer ’s instructions for
cleaning.
Do not drive your vehicle after the air bags have deployed.
If you are involved in another collision, the air bags will
not be in place to protect you.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags, seat
belt pretensioners, and the seat belt retractor assem-
blies replaced by an authorized dealer immediately.
Also, have the Occupant Restraint Controller System
serviced as well.
NOTE:
• Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
• After any collision, the vehicle should be taken to an
authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the ORC will determine whether
to have the Enhanced Accident Response System perform
the following functions:
• Cut off battery power to the motor.
• Flash hazard lights as long as the battery has power or
until the hazard light button is pressed. The hazard
lights can be deactivated by pressing the hazard light
button.
• Turn on the interior lights, which remain on as long as
the battery has power.
• Unlock the power door locks.
Enhanced Accident Response System Reset
Procedure
After an event occurs requiring activation of the Enhanced
Accident Response System, when the system is active, a
“Service Hybrid Electric Vehicle System” message will be
displayed on the instrument cluster. The vehicle is not
drivable in this state.
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SAFETY 251

In order to reset the High Voltage Battery and Engine, the
vehicle must be towed to an authorized dealer immedi-
ately to be inspected and have the Enhanced Accident
Response System reset.
In order to immediately reset the Hazard Flashers, Interior
Lights, Power Door Locks, HVAC Blower Motor, the igni-
tion switch must be changed from START or ON/RUN to
ignition OFF.
Maintaining Your Air Bag System
WARNING!
•Modifications to any part of the air bag system could
cause it to fail when you need it. You could be
injured if the air bag system is not there to protect
you. Do not modify the components or wiring, in-
cluding adding any kind of badges or stickers to the
steering wheel hub trim cover or the upper right side
of the instrument panel. Do not modify the front
bumper, vehicle body structure, or add aftermarket
side steps or running boards.
(Continued)
WARNING! (Continued)
•It is dangerous to try to repair any part of the air bag
system yourself. Be sure to tell anyone who works on
your vehicle that it has an air bag system.
• Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to your authorized
dealer. Only manufacturer approved seat accessories
may be used. If it is necessary to modify the air bag
system for persons with disabilities, contact your
authorized dealer.
252 SAFETY

Whenever a change is noticed in the sound of the exhaust
system, when exhaust fumes can be detected inside the
vehicle, or when the underside or rear of the vehicle is
damaged, have a competent mechanic inspect the complete
exhaust system and adjacent body areas for broken, dam-
aged, deteriorated, or mispositioned parts. Open seams or
loose connections could permit exhaust fumes to seep into
the passenger compartment. In addition, inspect the ex-
haust system each time the vehicle is raised for lubrication
or oil change. Replace as required.
Safety Checks You Should Make Inside The Vehicle
Seat Belts
Inspect the seat belt system periodically, checking for cuts,
frays, and loose parts. Damaged parts must be replaced
immediately. Do not disassemble or modify the system.
Front seat belt assemblies must be replaced after a collision.
Rear seat belt assemblies must be replaced after a collision
if they have been damaged (i.e., bent retractor, torn web-
bing, etc.). If there is any question regarding seat belt or
retractor condition, replace the seat belt.
Air Bag Warning Light
The Air Bag warning lightwill turn on for four to
eight seconds as a bulb check when the ignition switch is first turned to ON/RUN. If the light is either not on
during starting, stays on, or turns on while driving,
have the system inspected at an authorized dealer as
soon as possible. This light will illuminate with a single
chime when a fault with the Air Bag Warning Light has
been detected, it will stay on until the fault is cleared. If
the light comes on intermittently or remains on while
driving, have an authorized dealer service the vehicle
immediately. Refer to “Occupant Restraint Systems” in
“Safety” for further information.
Defroster
Check operation by selecting the defrost mode and place the
blower control on high speed. You should be able to feel the
air directed against the windshield. See your authorized
dealer for service if your defroster is inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit your vehicle. Only
use a floor mat that does not interfere with the operation of
the accelerator, brake or clutch pedals. Only use a floor mat
that is securely attached using the floor mat fasteners so it
cannot slip out of position and interfere with the accelera-
tor, brake or clutch pedals or impair safe operation of your
vehicle in other ways.
276 SAFETY

▫To Set A Desired ACC Speed ...............303
▫ To Cancel ........................... .303
▫ ToTurnOff.......................... .304
▫ To Resume .......................... .304
▫ To Vary The Speed Setting ................304
▫ Setting The Following Distance In ACC .......306
▫ Overtake Aid ......................... .309
▫ ACC Operation At Stop ..................309
▫ Adaptive Cruise Control (ACC) Menu ........310
▫ Display Warnings And Maintenance ..........311
▫ Precautions While Driving With ACC .........313
▫ General Information .....................316
▫ Normal (Fixed Speed) Cruise Control Mode . . . .316
 PARKSENSE REAR PARK ASSIST — IF
EQUIPPED ........................... .319
▫ ParkSense Sensors ..................... .320
▫ ParkSense Visual Alert ...................321 ▫
ParkSense Display ..................... .321
▫ Enabling And Disabling ParkSense ..........326
▫ Service The ParkSense Rear Park Assist System. .326
▫ Cleaning The ParkSense System .............327
▫ ParkSense System Usage Precautions .........327
 PARKSENSE FRONT AND REAR PARK ASSIST — IF
EQUIPPED ........................... .329
▫ ParkSense Sensors ..................... .330
▫ ParkSense Visual Alert ...................331
▫ ParkSense Display ..................... .331
▫ Enabling And Disabling ParkSense ..........340
▫ Service
The ParkSense Park Assist System .....340
▫ Cleaning The ParkSense System .............341
▫ ParkSense System Usage Precautions .........341
 PARKSENSE ACTIVE PARK ASSIST SYSTEM — IF
EQUIPPED ........................... .343
▫ Enabling And Disabling The ParkSense Active Park
Assist System ......................... .344
280 STARTING AND OPERATING

NOTE:This vehicle is equipped with an automatic shut-
down feature. If the vehicle is left in a “READY” state
(vehicle running) with the shifter in “PARK” for one hour
after the driver exits, it will automatically turn off the
vehicle. Notifications have been included in this feature to
raise awareness of the timed event: the instrument cluster
will display “Ready to drive”, and will be accompanied by
three audible chimes while exiting the vehicle. The interior
warnings will occur regardless if the key fob remains in the
vehicle or is removed. Additionally, the horn will sound
three times if the fob is removed from the vehicle and the
ignition state is in the “READY” mode. Please consider this
feature when intentionally standing the vehicle for ex-
tended periods of time over one hour. To restart the vehicle,
follow the normal process for starting your vehicle.
ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the engine and
drivetrain (transmission and axle) in your vehicle.
Drive moderately during the first 300 miles (500 km). After
the initial 60 miles (100 km), speeds up to 50 or 55 mph (80
or 90 km/h) are desirable. While cruising, brief full-throttle acceleration within the
limits of local traffic laws contributes to a good break-in.
Wide-open throttle acceleration in low gear can be detri-
mental and should be avoided.
The engine oil installed in the engine at the factory is a
high-quality energy conserving type lubricant. Oil changes
should be consistent with anticipated climate conditions
under which vehicle operations will occur. For the recom-
mended viscosity and quality grades, refer to “Dealer
Service” in “Servicing And Maintenance”.
CAUTION!
Never use Non-Detergent Oil or Straight Mineral Oil
in the engine or damage may result.
NOTE: A new engine may consume some oil during its
first few thousand miles (kilometers) of operation. This
should be considered a normal part of the break-in and not
interpreted as a problem.
284 STARTING AND OPERATING

WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when parked to guard against vehicle movement and
possible injury or damage.
• When leaving the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob from
the vehicle, and lock your vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
• Do not leave the key fob in or near the vehicle, (or in
a location accessible to children), and do not leave
the ignition in the ACC or ON/RUN mode. A child
could operate power windows, other controls, or
move the vehicle.
• Be sure the parking brake is fully disengaged before
driving; failure to do so can lead to brake failure and
a collision.
(Continued)
WARNING! (Continued)
•Always fully apply the parking brake when leaving
your vehicle, or it may roll and cause damage or
injury. Also be certain to leave the transmission in
PARK. Failure to do so may allow the vehicle to roll
and cause damage or injury.
• Driving the vehicle with the parking brake engaged,
or repeated use of the parking brake to slow the
vehicle may cause serious damage to the brake
system.
CAUTION!
If the Brake System Warning Light remains on with the
parking brake released, a brake system malfunction is
indicated. Have the brake system serviced by an au-
thorized dealer immediately.
If exceptional circumstances should make it necessary to
engage the park brake while the vehicle is in motion, push
on the electric park brake switch for as long as engagement
is desired. The BRAKE warning lamp will illuminate, and
a continuous chime will sound. The rear stop lamps will
also be illuminated automatically while the vehicle re-
mains in motion.
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STARTING AND OPERATING 287

To disengage the park brake while the vehicle is in motion,
release the switch. If the vehicle is brought to a complete
stop using the park brake, when the vehicle reaches
approximately 3 mph (4.8 km/h), the park brake will
remain engaged.
In the unlikely event of a malfunction of the Electric Park
Brake system, a yellow EPB fault lamp will illuminate. This
may be accompanied by the BRAKE warning lamp flash-
ing. In this case, urgent service of the electric park brake
system is required. Do not rely on the park brake to hold
the vehicle stationary.
Auto Park Brake
The Electric Park Brake can be programmed to be applied
automatically whenever the vehicle is at a standstill and
the automatic transmission is placed in PARK. Auto Park
Brake is enabled and disabled by customer selection
through the “Customer Programmable Features” section of
the “Uconnect Settings”.
SafeHold
SafeHold is a safety feature of the Electric Park Brake
System that will engage the park brake automatically if the
vehicle is left unsecured. If the automatic transmission is
not in PARK, the seat belt is unbuckled, the driver door isopen, the vehicle is at a standstill, and there is no attempt
to depress the brake pedal or accelerator pedal, the park
brake will automatically engage to prevent the vehicle
from rolling.
SafeHold can be temporarily bypassed by pushing the
Electric Park Brake Switch while the driver door is open
and brake pedal is pressed. Once manually bypassed,
SafeHold will be enabled again once the vehicle reaches
12 mph (20 km/h) or the ignition is cycled to the OFF
position and back to ON again.
Brake Service Mode
We recommend having your brakes serviced by your autho-
rized dealer. You should only make repairs for which you
have the knowledge and the right equipment. You should
only enter Brake Service Mode during brake service.
When servicing your rear brakes, it may be necessary for
you or your technician to push the rear piston into the rear
caliper bore. With the Electric Park Brake system, this can
only be done after retracting the Electric Park Brake
actuator. Fortunately, actuator retraction can be done easily
by entering the “Brake Service” through the “Uconnect
Settings” in your vehicle. This menu based system will
guide you through the steps necessary to retract the EPB
actuator in order to perform rear brake service.
288 STARTING AND OPERATING

Brake Service Mode has requirements that must be met in
order to be activated:
•The vehicle must be at a standstill.
• The park brake must be unapplied.
• The transmission must be in PARK or NEUTRAL.
While in service mode, the Electric Park Brake fault lamp
will flash continuously while the ignition switch is ON.
When brake service work is complete, the following steps
must be followed to reset the parking brake system to
normal operation:
• Ensure the vehicle is at a standstill.
• Press the brake pedal with moderate force.
• Apply the Electric Park Brake Switch.
WARNING!
You can be badly injured working on or around a
motor vehicle. Do only that service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
AUTOMATIC TRANSMISSION
WARNING!
•It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
•
Unintended movement of a vehicle could injure those in
or near the vehicle. As with all vehicles, you should never
exit a vehicle while the engine is running or propulsion
system is active. Before exiting a vehicle, always apply
the park brake, shift the transmission into PARK, turn
the ignition OFF, and remove the key fob. When the
ignition is in the OFF mode, the transmission is locked in
PARK, securing the vehicle against unwanted movement.
• When leaving the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob from
the vehicle, and lock the vehicle.
(Continued)
6
STARTING AND OPERATING 289

NOTE:Based on the drive gear and/or speed of the
vehicle, the Quiet Vehicle Pedestrian Module (QVPM) will
broadcast a sound to warn nearby pedestrians that a
vehicle is approaching. In addition, the module will indi-
cate change in speed by varying the pitch of sound.
LOW (L)
This range should be used when descending very steep
grades. Using the LOW position will increase the rate of
deceleration when the accelerator pedal is released in
comparison to the DRIVE position. To access the LOW
position, push down on the gear selector and rotate it fully
clockwise.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, vehicle speed is limited to
about 20 mph. In addition to the Malfunction Indicator
Light (MIL), the Service Hybrid System Telltale, the Red
Turtle indication, and a popup message indicating that
vehicle speed may be limited may all be illuminated. Limp
Home Mode allows the vehicle to be driven to an autho-
rized dealer for service without damaging the transmis-
sion. In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift
the transmission to NEUTRAL.
3. Push and hold the ignition switch until the vehicle turns OFF.
4. Wait approximately 30 seconds.
5. Restart the vehicle.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur. If
the transmission cannot be reset, authorized dealer service
is required.
6
STARTING AND OPERATING 295

ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise Cancellation
System. This system is designed to address exhaust and
engine noise. The system relies on four microphones
embedded in the headliner, which monitor exhaust and
engine noise, and assists an onboard frequency generator,
which creates counteracting sound waves in the audio
system’s speakers. This helps keep the vehicle quiet at idle
and during drive.
POWER STEERING
The electric power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and good feel while driving. If the
electric steering system experiences a fault that reduces
assist or prevents the vehicle from providing assist, you
will still have the ability to steer the vehicle manually.
WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.If the “SERVICE POWER STEERING
OR
POWER STEERING ASSIST OFF - SERVICE
SYSTEM” message and a steering wheel icon are
displayed on the instrument cluster screen, it
indicates that the vehicle needs to be taken to the dealer for
service. It is likely the vehicle has lost power steering
assistance. Refer to “Instrument Cluster Display” in “Get-
ting To Know Your Instrument Panel” for further informa-
tion.
NOTE:
• Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
• The power steering system is fully electric; it requires no
power steering fluid.
• If the condition persists, see your authorized dealer for
service.
296 STARTING AND OPERATING