service CHRYSLER PACIFICA HYBRID 2017 2.G Workshop Manual

Display Warnings And Maintenance
“Wipe Front Radar Sensor In Front Of Vehicle”
Warning
The “ACC/FCW Unavailable Wipe Front Radar Sensor”
warning will display and also a chime will indicate when
conditions temporarily limit system performance.
This most often occurs at times of poor visibility, such as in
snow or heavy rain. The ACC system may also become
temporarily blinded due to obstructions, such as mud, dirt
or ice. In these cases, the instrument cluster display will
show “ACC/FCW Unavailable Wipe Front Radar Sensor”
and the system will deactivate.
The “ACC/FCW Unavailable Wipe Front Radar Sensor”
message can sometimes be displayed while driving in
highly reflective areas (i.e. tunnels with reflective tiles, or
ice and snow). The ACC system will recover after the
vehicle has left these areas. Under rare conditions, when
the radar is not tracking any vehicles or objects in its path
this warning may temporarily occur.NOTE:
If the “ACC/FCW Unavailable Wipe Front Radar
Sensor” warning is active Normal (Fixed Speed) Cruise
Control is still available. For additional information refer to
“Normal (Fixed Speed) Cruise Control Mode” in this
section.
If weather conditions are not a factor, the driver should
examine the sensor. It may require cleaning or removal of
an obstruction. The sensor is located in the center of the
vehicle behind the lower grille.
To keep the ACC System operating properly, it is important
to note the following maintenance items:
• Always keep the sensor clean. Carefully wipe the sensor
lens with a soft cloth. Be cautious not to damage the
sensor lens.
• Do not remove any screws from the sensor. Doing so
could cause an ACC system malfunction or failure and
require a sensor realignment.
• If the sensor or front end of the vehicle is damaged due
to a collision, see your authorized dealer for service.
• Do not attach or install any accessories near the sensor,
including transparent material or aftermarket grilles.
Doing so could cause an ACC system failure or malfunc-
tion.
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Service ACC/FCW Warning
If the system turns off, and the instrument cluster displays
“ACC/FCW Unavailable Service Required” or “Cruise/
FCW Unavailable Service Required”, there may be an
internal system fault or a temporary malfunction that
limits ACC functionality. Although the vehicle is still
drivable under normal conditions, ACC will be temporar-
ily unavailable. If this occurs, try activating ACC again
later, following an ignition cycle. If the problem persists,
see your authorized dealer.
Precautions While Driving With ACC
In certain driving situations, ACC may have detection
issues. In these cases, ACC may brake late or unexpectedly.
The driver needs to stay alert and may need to intervene.
Offset Driving
ACC may not detect a vehicle in the same lane that is offset
from your direct line of travel, or a vehicle merging in from
a side lane. There may not be sufficient distance to the
vehicle ahead. The offset vehicle may move in and out of
the line of travel, which can cause your vehicle to brake or
accelerate unexpectedly.
Offset Driving Condition Example
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Stationary Objects And Vehicles
ACC does not react to stationary objects and stationary
vehicles. For example, ACC will not react in situations
where the vehicle you are following exits your lane and the
vehicle ahead is stopped in your lane. Always be attentive
and ready to apply the brakes if necessary.
General Information
This vehicle has systems that operate on radio frequency
that comply with Part 15 of the Federal Communications
Commission (FCC) rules and with Industry Canada Stan-
dards RSS- GEN/210/220/310.Operation is subject to the following two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, in-
cluding interference that may cause undesired operation
of the device.
Changes or modifications to any of these systems by other
than an authorized service facility could void authorization
to use this equipment.
Normal (Fixed Speed) Cruise Control Mode
In addition to Adaptive Cruise Control mode, a Normal
(Fixed Speed) Cruise Control mode is available for cruising
at fixed speeds. The Normal (Fixed Speed) Cruise Control
mode is designed to maintain a set cruising speed without
requiring the driver to operate the accelerator. Cruise
Control can only be operated if the vehicle speed is above
20 mph (32 km/h).
To change between the different control modes, push the
Adaptive Cruise Control (ACC) on/off button which turns
the ACC and the Normal (Fixed Speed) Cruise Control off.
Pushing the Normal (Fixed Speed) Cruise Control on/off
button will result in turning on (changing to) the Normal
(Fixed Speed) Cruise Control mode.
Stationary Object And Stationary Vehicle Example
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Enabling And Disabling ParkSense
ParkSense can be enabled and disabled with the ParkSense
switch, located on the switch panel below the Uconnect
display.
When the ParkSense switch is pushed to disable the
system, the instrument cluster will display the
“PARKSENSE OFF” message for approximately five sec-
onds. Refer to “Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further information.
When the gear selector is moved to REVERSE and thesystem is disabled, the instrument cluster display will
show the “PARKSENSE OFF” message for as long as the
vehicle is in REVERSE.
The ParkSense switch LED will be on when ParkSense is
disabled or requires service. The ParkSense switch LED
will be off when the system is enabled. If the ParkSense
switch is pushed, and requires service, the ParkSense
switch LED will blink momentarily, and then the LED will
be on.
NOTE:
When KeySense feature is present, the ParkSense
System will reject customer input to turn the system off via
the hard switch. The instrument cluster display will show
KeySense in Use Selected Feature Cannot be Disabled 
message.
Service The ParkSense Rear Park Assist System
During vehicle start up, when the ParkSense Rear Park
Assist System has detected a faulted condition, the instru-
ment cluster will actuate a single chime, once per ignition
cycle, and it will display the “PARKSENSE UNAVAIL-
ABLE WIPE REAR SENSORS” or the “PARKSENSE UN-
AVAILABLE SERVICE REQUIRED” message. Refer to “In-
strument Cluster Display” in “Getting To Know Your
Instrument Panel” for further information. When the gear
selector is moved to REVERSE and the system has detectedParkSense Switch
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a faulted condition, the instrument cluster display will
show thePARKSENSE UNAVAILABLE WIPE REAR SEN-
SORS orPARKSENSE UNAVAILABLE SERVICE RE-
QUIRED message for five seconds while the vehicle is in
REVERSE. Under this condition, ParkSense will not oper-
ate and will read “OFF” over the arcs.
If “PARKSENSE UNAVAILABLE WIPE REAR SENSORS”
appears in the instrument cluster display make sure the
outer surface and the underside of the rear fascia/bumper
is clean and clear of snow, ice, mud, dirt or other obstruc-
tion and then cycle the ignition. If the message continues to
appear, see an authorized dealer.
If “PARKSENSE UNAVAILABLE SERVICE REQUIRED”
appears in the instrument cluster display, see an autho-
rized dealer.
Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
ParkSense System Usage Precautions
NOTE:
•
Ensure that the rear bumper is free of snow, ice, mud, dirt
and debris to keep the ParkSense system operating properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
• When you turn ParkSense off, the instrument cluster
will display “PARKSENSE OFF” Furthermore, once you
turn ParkSense off, it remains off until you turn it on
again, even if you cycle the ignition.
• When you move the gear selector to the REVERSE
position and ParkSense is turned off, the instrument
cluster display will show “PARKSENSE OFF” message
for as long as the vehicle is in REVERSE.
• ParkSense, when on, will reduce the volume of the radio
when it is sounding a tone.
•
Clean the ParkSense sensors regularly, taking care not to
scratch or damage them. The sensors must not be covered
with ice, snow, slush, mud, dirt or debris. Failure to do so
can result in the system not working properly. The
ParkSense system might not detect an obstacle behind the
fascia/bumper, or it could provide a false indication that an
obstacle is behind the fascia/bumper.
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•ParkSense should be disabled when the liftgate is in the
open position.
• Use the ParkSense switch to turn the ParkSense system
OFF if objects such as bicycle carriers, trailer hitches, etc.
are placed within 12 inches (30 cm) from the rear
fascia/bumper. Failure to do so can result in the system
misinterpreting a close object as a sensor problem,
causing the “PARKSENSE UNAVAILABLE SERVICE
REQUIRED” message to be displayed in the instrument
cluster display.
WARNING!
• Drivers must be careful when backing up even when
using ParkSense. Always check carefully behind
your vehicle, look behind you, and be sure to check
for pedestrians, animals, other vehicles, obstructions,
and blind spots before backing up. You are respon-
sible for safety and must continue to pay attention to
your surroundings. Failure to do so can result in
serious injury or death.
• Before using ParkSense, it is strongly recommended
that the ball mount and hitch ball assembly is
disconnected from the vehicle when the vehicle is
(Continued)
WARNING! (Continued)
not used for towing. Failure to do so can result in
injury or damage to vehicles or obstacles because the
hitch ball will be much closer to the obstacle than the
rear fascia when the loudspeaker sounds the con-
tinuous tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending on its size
and shape, giving a false indication that an obstacle
is behind the vehicle.
CAUTION!
•ParkSense is only a parking aid and it is unable to
recognize every obstacle, including small obstacles.
Parking curbs might be temporarily detected or not
detected at all. Obstacles located above or below the
sensors will not be detected when they are in close
proximity.
• The vehicle must be driven slowly when using
ParkSense in order to be able to stop in time when an
obstacle is detected. It is recommended that the
driver looks over his/her shoulder when using
ParkSense.
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Enabling And Disabling ParkSense
ParkSense can be enabled and disabled with the ParkSense
switch, located on the switch panel below the Uconnect
display.
When the ParkSense switch is pushed to disable the
system, the instrument cluster will display the
“PARKSENSE OFF” message for approximately five sec-
onds. Refer to “Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further information.
When the gear selector is moved to REVERSE and thesystem is disabled, the instrument cluster display will
show the “PARKSENSE OFF” message for as long as the
vehicle is in REVERSE.
The ParkSense switch LED will be ON when ParkSense is
disabled or requires service. The ParkSense switch LED
will be OFF when the system is enabled. If the ParkSense
switch is pushed, and requires service, the ParkSense
switch LED will blink momentarily, and then the LED will
be ON.
NOTE:
When KeySense feature is present, the ParkSense
System will reject customer input to turn the system OFF
via the hard switch. The instrument cluster display will
show KeySense in Use Selected Feature Cannot be Dis-
abled message.
Service The ParkSense Park Assist System
During vehicle start up, when the ParkSense System has
detected a faulted condition, the instrument cluster will
actuate a single chime, once per ignition cycle, and it will
display the PARKSENSE UNAVAILABLE WIPE REAR
SENSORS, PARKSENSE UNAVAILABLE WIPE FRONT
SENSORS,orthePARKSENSE UNAVAILABLE SERVICE
REQUIRED message for five seconds. When the gear
selector is moved to Reverse and the system has detected a
faulted condition, the instrument cluster display will showParkSense Switch
340 STARTING AND OPERATING

aPARKSENSE UNAVAILABLE WIPE REAR SENSORS ,
PARKSENSE UNAVAILABLE WIPE FRONT SENSORS 
or PARKSENSE UNAVAILABLE SERVICE REQUIRED
pop up message for five seconds. After five seconds, a
vehicle graphic will be displayed with OFFat either the
front or rear sensor location depending on where the fault
is detected. The system will continue to provide arc alerts
for the side that is functioning properly. These arc alerts
will interrupt the PARKSENSE UNAVAILABLE WIPE
REAR SENSORS, PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS,orPARKSENSE UNAVAILABLE SER-
VICE REQUIRED messages if an object is detected within
the five second pop-up duration. The vehicle graphic will
remain displayed for as long as the vehicle is in REVERSE.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
If PARKSENSE UNAVAILABLE WIPE REAR SENSORS
or PARKSENSE UNAVAILABLE WIPE FRONT SEN-
SORS appears in the instrument cluster display make sure
the outer surface and the underside of the rear fascia/
bumper and/or front fascia/bumper is clean and clear of
snow, ice, mud, dirt or other obstruction and then cycle the
ignition. If the message continues to appear see an autho-
rized dealer. If the
PARKSENSE UNAVAILABLE SERVICE RE-
QUIRED message appears in the instrument cluster dis-
play, see an authorized dealer.
Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
ParkSense System Usage Precautions
NOTE:
• Ensure that the front and rear bumper are free of snow,
ice, mud, dirt and debris to keep the ParkSense system
operating properly.
• Construction equipment, large trucks, and other vibra-
tions could affect the performance of ParkSense.
• When you turn ParkSense off, the instrument cluster
will display “PARKSENSE OFF.” Furthermore, once you
turn ParkSense off, it remains off until you turn it on
again, even if you cycle the ignition key.
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•When you move the gear selector to the REVERSE
position and ParkSense is turned off, the instrument
cluster will display “PARKSENSE OFF” for five seconds
while the vehicle is in REVERSE.
• ParkSense, when on, will reduce the volume of the radio
when it is sounding a tone.
• Clean the ParkSense sensors regularly, taking care not to
scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
obstacle behind or in front of the appropriate fascia/
bumper, or it could provide a false indication that an
obstacle is behind or in front of the appropriate fascia/
bumper.
• Use the ParkSense switch to turn the ParkSense system
off if objects such as bicycle carriers, trailer hitches, etc.
are placed within 12 in (30 cm) from the rear fascia/
bumper. Failure to do so can result in the system
misinterpreting a close object as a sensor problem,
causing the “PARKSENSE UNAVAILABLE SERVICE
REQUIRED” message to be displayed in the instrument
cluster. •
ParkSense should be disabled when the liftgate is in the
open position.
• There may be a delay in the object detection rate if the
object is moving. This may cause the automatic braking
application to be delayed.
WARNING!
• Drivers must be careful when backing up even when
using ParkSense. Always check carefully behind
your vehicle, look behind you, and be sure to check
for pedestrians, animals, other vehicles, obstructions,
and blind spots before backing up. You are respon-
sible for safety and must continue to pay attention to
your surroundings. Failure to do so can result in
serious injury or death.
• Before using ParkSense, it is strongly recommended
that the ball mount and hitch ball assembly is
disconnected from the vehicle when the vehicle is
not used for towing. Failure to do so can result in
injury or damage to vehicles or obstacles because the
hitch ball will be much closer to the obstacle than the
rear fascia when the loudspeaker sounds the con-
tinuous tone. Also, the sensors could detect the ball
(Continued)
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RECREATIONAL TOWING
Towing This Vehicle Behind Another Vehicle
Towing ConditionWheel OFF the Ground All Models
Flat Tow NONENOT ALLOWED
Dolly Tow FrontOK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:
• To avoid inadvertent Electric Park Brake engagement,
you must ensure that the Auto Park Brake feature is
disabled before towing this vehicle. The Auto Park Brake
feature is enabled or disabled via the customer program-
mable features in the Uconnect Settings.
• When towing your vehicle, always follow applicable
state and provincial laws. Contact state and provincial
Highway Safety offices for additional details.
• If your vehicle is disabled and in need of commercial
towing service, please refer to “Towing A Disabled
Vehicle” in “In Case Of Emergency”.
Recreational Towing — All Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
CAUTION!
• DO NOT flat tow this vehicle. Damage to the drive-
train will result. If this vehicle requires towing,
make sure the drive wheels are OFF the ground.
• Ensure that the Electric Park Brake is released, and
remains released, while being towed.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
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