ESP CHRYSLER PACIFICA HYBRID 2018 Workshop Manual

IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............378
 ASSIST AND SOS MIRROR — IF EQUIPPED . . . .378
 BULB REPLACEMENT ....................384
▫ Replacement Bulbs ..................... .384
▫ Replacing Exterior Bulbs ..................386
 FUSES ............................... .390
▫ General Information .....................391
▫ Fuse Location ........................ .391
▫ Underhood Fuses ...................... .392
 JACKING AND TIRE CHANGING ...........400
▫ Preparations For Jacking .................401
▫ Jacking Instructions .....................401
▫ Road Tire Installation ....................405 
TIRE SERVICE KIT — IF EQUIPPED ..........407
 JUMP STARTING ....................... .418
▫ Preparations For Jump Start ...............420
▫ Jump Starting Procedure ..................421
 REFUELING IN EMERGENCY ..............422
 IF YOUR ENGINE OVERHEATS .............423
 FREEING A STUCK VEHICLE ..............424
 TOWING A DISABLED VEHICLE ............425
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .428
 EVENT DATA RECORDER (EDR) ............428
7

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers: •
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
2. The LED light located between the ASSIST and SOS buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
7
IN CASE OF EMERGENCY 379

3. Once a connection between the vehicle and a SOSoperator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death. NOTE:
•Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the
vehicle to determine if additional help is needed. Once
the SOS operator opens a voice connection with the
vehicle’s SOS Call system, the operator should be able
to speak with you or other vehicle occupants and hear
sounds occurring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected with the SOS
operator until the SOS operator terminates the connec-
tion.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
(Continued)
380 IN CASE OF EMERGENCY

WARNING!(Continued)
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
•
Never place anything on or near the vehicle’s operable
network and GPS antennas. You could prevent oper-
able network and GPS signal reception, which can
prevent your vehicle from placing an emergency call.
An operable network and GPS signal reception is
required for the SOS Call system to function properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
(Continued)
WARNING! (Continued)
•Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The Rearview Mirror light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
7
IN CASE OF EMERGENCY 381

WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have your authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash. •
The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
382 IN CASE OF EMERGENCY

NOTE:
•Your vehicle may be transmitting data as authorized by
the subscriber.
• Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
7
IN CASE OF EMERGENCY 383

CavityCartridge Fuse Blade FuseDescription
F42 ––Not Used
F43 –20 Amp Yellow Fuel Pump Motor
F44 30 Amp Pink –CBC Feed #1 (Interior
Lights)
F45 30 Amp Pink –Power Inverter
F46 30 Amp Pink –Driver Door Module
F47 30 Amp Pink –Passenger Door Module
F48 40 Amp Green –EBCM Motor
F49 25 Amp Clear –Rear Sliding Door Module -
Lt
F50 25 Amp Clear –Rear Door Control Module
-Rt
F51 30 Amp Pink –Front Wiper
F52 ––Not Used
F53 ––Not Used
F54 40 Amp Green –ESP-ECU And Valves
F55A –15 Amp Blue RF Hub/KIN/ESL - BUX
Only
F55B – DVD / VRM
7
IN CASE OF EMERGENCY 395

WARNING!(Continued)
•Keep Tire Service Kit away from open flames or heat
source.
• A loose Tire Service Kit thrown forward in a collision
or hard stop could endanger the occupants of the
vehicle. Always stow the Tire Service Kit in the place
provided. Failure to follow these warnings can result
in injuries that are serious or fatal to you, your
passengers, and others around you.
• Take care not to allow the contents of Tire Service Kit
to come in contact with hair, eyes, or clothing. Tire
Service Kit sealant is harmful if inhaled, swallowed,
or absorbed through the skin. It causes skin, eye, and
respiratory irritation. Flush immediately with plenty
of water if there is any contact with eyes or skin.
Change clothing as soon as possible, if there is any
contact with clothing.
• Tire Service Kit Sealant solution contains latex. In
case of an allergic reaction or rash, consult a physi-
cian immediately. Keep Tire Service Kit out of reach
of children. If swallowed, rinse mouth immediately
with plenty of water and drink plenty of water. Do
not induce vomiting! Consult a physician immedi-
ately. Sealing A Tire With Tire Service Kit
Whenever You Stop To Use Tire Service Kit:
1. Pull over to a safe location and turn on the vehicle’s
Hazard Warning flashers.
2. Verify that the valve stem (on the wheel with the deflated tire) is in a position that is near to the ground.
This will allow the Tire Service Kit Hose to reach the
valve stem and keep the Tire Service Kit flat on the
ground. This will provide the best positioning of the kit
when injecting the sealant into the deflated tire and
running the air pump. Move the vehicle as necessary to
place the valve stem in this position before proceeding.
3. Place the transmission in PARK and cycle the ignition in the OFF position.
4. Apply the parking brake.
Setting Up To Use Tire Service Kit:
1. Uncoil the Sealant Hose and then remove the cap from the fitting at the end of the hose.
2. Place the Tire Service Kit flat on the ground next to the deflated tire.
7
IN CASE OF EMERGENCY 411

CAUTION!(Continued)
•Ensure that the Electric Park Brake is released, and
remains released, while being towed.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record data that
will assist in understanding how a vehicle’s systems per-
formed under certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Event Data Recorder (EDR).
428 IN CASE OF EMERGENCY

•Mix a minimum solution of 50% OAT coolant that meets
the requirements of FCA Material Standard MS.90032
and deionized, or distilled water. Use higher concentra-
tions (not to exceed 70%) if temperatures below 34°F
(37°C) are anticipated.
CAUTION!
Use only high purity water such as deionized, or
distilled water when mixing the water/ coolant (anti-
freeze) solution for the engine, battery or high voltage
electronics cooling systems. The use of lower quality
water will reduce the amount of corrosion protection in
the engine cooling system.
Please note that it is the owner’s responsibility to maintain
the proper level of protection against freezing according to
the temperatures occurring in the area where the vehicle is
operated. NOTE:
•
Mixing coolant (antifreeze) types is not recommended
and can result in cooling system damage. If HOAT and
OAT coolant are mixed in an emergency, have a autho-
rized dealer drain, flush, and refill with OAT coolant
(conforming to MS.90032) as soon as possible.
• Low pressure expansion bottles for power electronics
and battery cooling require a special tool for removing
the cap from the expansion bottle. For the battery
coolant bottle, it is important to not add coolant if level
is low. The vehicle should be taken to dealer for proper
servicing of the battery coolant loop if this should occur.
Cooling System Pressure Cap
The cap must be fully tightened to prevent loss of engine
coolant (antifreeze), and to ensure that engine coolant
(antifreeze) will return to the radiator from the coolant
expansion bottle/recovery tank if so equipped.
The cap should be inspected and cleaned if there is any
accumulation of foreign material on the sealing surfaces.
456 SERVICING AND MAINTENANCE