CHRYSLER PACIFICA HYBRID 2020 Owner's Manual

GETTING TO KNOW YOUR VEHICLE19
(Continued)
ON/RUN
Driving position
All the electrical devices are available
START
Start the vehicle
The engine only runs in the ON/RUN ignition
position or from a remote start request.
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition switch.

Backup Starting Method
NOTE:
The key fob may not be able to be detected by
the vehicle keyless-go system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the keyless-go
system from starting the vehicle.
NOTE:
For further information, refer to "Starting The
Engine" in "Starting And Operating."
REMOTE STARTING SYSTEM — IF EQUIPPED
If applicable, refer to the “Hybrid Supplement”
for additional information.
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of 328 ft (100 m).

WARNING!
When leaving the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the RUN mode. A child could operate
power windows, other controls, or move the
vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked car is an invitation. Always
remove the key fobs from the vehicle and lock
all doors when leaving the vehicle
unattended.
WARNING! (Continued)
2

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20GETTING TO KNOW YOUR VEHICLE
The Remote Starting System also activates the
Climate Control, vented seats (if equipped) in
temperatures above 80°F (26.7°C), and the
optional heated seats, and optional heated
steering wheel in temperatures below 40°F
(4.4°C).
NOTE:
The vehicle must be equipped with an auto -
matic transmission to be equipped with
Remote Start.
Obstructions between the vehicle and key
fob may reduce this range.
How To Use Remote Start
If applicable, refer to the “Hybrid Supplement”
for additional information.

Push Remote Start button on the key fob twice
within five seconds. Pushing the Remote Start
button a third time shuts the engine off.
To drive the vehicle, push the unlock button,
and place the ignition in the ON/RUN position.

With remote start, the engine will only run for
15 minutes (timeout) unless the ignition key
is placed in the ON/RUN position.
The vehicle must be started with the key after
two consecutive timeouts.
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
Key fob PANIC button not pushed
System not disabled from previous remote
start event
Vehicle alarm system indicator flashing
Ignition in STOP/OFF position
Fuel level meets minimum requirement
Malfunction Indicator Light is not illuminated
Remote Start Cancel Message — If Equipped
The following messages will display in the
instrument cluster if the vehicle fails to remote
start or exits remote start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — Liftgate Open
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.

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GETTING TO KNOW YOUR VEHICLE21
Remote Start Cancelled — Too Cold
Remote Start Cancelled — Time Expired
Remote Start Disabled — Start Vehicle To
Reset
The message will stay active until the ignition is
placed in the ON/RUN position.
To Enter Remote Start Mode
If applicable, refer to the “Hybrid Supplement”
for additional information.
Push and release the Remote Start button on
the key fob twice within five seconds. The
vehicle doors will lock, the turn signals will flash
twice, and the horn will chirp twice. Then the
engine will start, and the vehicle will remain in
the Remote Start mode for a 15 minute cycle.
NOTE:
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window operation is
disabled when the vehicle is in the Remote
Start mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving
The Vehicle
If applicable, refer to the “Hybrid Supplement”
for additional information.
Push and release the Remote Start button one
time or allow the remote start cycle to complete
the entire 15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
To Exit Remote Start Mode And Drive The
Vehicle
Before the end of 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors, or unlock the vehicle using
Keyless Enter-N-Go — Passive Entry via the door handles, and disarm the vehicle security alarm
(if equipped). Then, prior to the end of the
15 minute cycle, push and release the START/
STOP ignition button.
NOTE:
For vehicles equipped with the Keyless
Enter-N-Go — Passive Entry feature, the
message “Remote Start Active — Push Start
Button” will display in the instrument cluster
display until you push the START/STOP ignition
button.
Remote Start Comfort Systems — If
Equipped
When Remote Start is activated, the Climate
Control, vented seats (if equipped) are also
activated in temperatures above 80°F
(26.7°C), and the optional heated seats, and
optional heated steering wheel in temperatures
below 40°F (4.4°C). These features will stay on
through the duration of Remote Start, or until
the ignition switch is placed in the ON/RUN
position.
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22GETTING TO KNOW YOUR VEHICLE
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compro
-
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked. The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.

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GETTING TO KNOW YOUR VEHICLE23
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics.
Key Programming
Key fob programming is performed at an
authorized dealer.
Replacement Keys
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle. NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with you
to an authorized dealer.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
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24GETTING TO KNOW YOUR VEHICLE
VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle
doors for unauthorized entry and the ignition
switch for unauthorized operation. When the
alarm is activated, the interior switches for door
locks, power sliding doors and power liftgate
are disabled. The vehicle security alarm
provides both audible and visible signals. If
something triggers the alarm, the vehicle
security alarm will provide the following audible
and visible signals: the horn will pulse, the park
lamps and/or turn signals will flash, and the
vehicle security light in the instrument cluster
will flash.
To Arm The System
Follow these steps to arm the vehicle security
alarm:

1. Make sure the vehicle’s ignition is placed
in the OFF position. Refer to "Starting The
Engine" in "Starting And Operating" for
further information.

For vehicles equipped with Keyless
Enter-N-Go — Passive Entry, make sure
the vehicle ignition system is OFF. 2. Perform one of the following methods to
lock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone. Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter
for further information.
Push the lock button on the key fob.
3. If any doors are open, close them.
To Disarm The System
The vehicle security alarm can be disarmed
using any of the following methods:
Push the unlock button on the key fob.
Grasp the Passive Entry Unlock Door Handle
(if equipped). Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter for
further information.
Hands Free Liftgate Passive Entry activation
(if equipped).
Cycle the vehicle ignition system out of the
OFF position.
For vehicles equipped with Keyless
Enter-N-Go — Passive Entry, push the
keyless ignition START/STOP ignition
button (requires at least one valid key fob
in the vehicle).
NOTE:
The driver's door key cylinder and the liftgate
button on the key fob cannot arm or disarm
the vehicle security alarm.
The vehicle security alarm remains armed
during power liftgate entry. Pushing the lift -
gate button will not disarm the vehicle secu -
rity alarm. If someone enters the vehicle
through the liftgate and opens any door, the
alarm will sound.
When the vehicle security alarm is armed,
the interior power door lock switches will not
unlock the doors.

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GETTING TO KNOW YOUR VEHICLE25
The vehicle security alarm is designed to protect
your vehicle. However, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the vehicle security
alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the vehicle security alarm.
If the vehicle security alarm is armed and the
battery becomes disconnected, the vehicle
security alarm will remain armed when the
battery is reconnected; the exterior lights will
flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
Rearming Of The System
If something triggers the alarm, and no action is
taken to disarm it, the vehicle security alarm will
turn the horn off after 29 seconds, 5 seconds
between cycles, up to 8 cycles if the trigger
remains active and then the vehicle security
alarm will rearm itself.
DOORS
Manual Lock
To lock each door, rotate the door lock knob on
each door trim panel forward. To unlock the
front doors, pull the inside door handle to the
first detent or rotate the door lock button until
the ribbing is visible. To unlock the rear doors,
rotate the door lock button until the red
indicator is visible.

Manual Front Door Lock Location Manual Door Lock Knob
Manual Rear Door Lock Location

1 — Manual Door Lock
2 — Door Handle1 — Door Handle
2 — Manual Door Lock
2

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26GETTING TO KNOW YOUR VEHICLE
(Continued)
If the door lock button is locked (no ribbing is
visible) when you shut the door, the door will
lock. Therefore, make sure the key fob is not
inside the vehicle before closing the door.
NOTE:
The manual door locks will not lock or unlock
the liftgate.Central Lock/Unlock — If Equipped
A power door lock switch is on each front door
trim panel. Use this switch to lock or unlock the
doors.
Driver Power Door Lock Switches

If you push the power door lock switch while the
ignition is in the ACC or ON/RUN position, and
any front door is open, the power locks will not
operate. This prevents you from accidentally
locking your keys in the vehicle. Placing the
ignition in the OFF position or closing the door
will allow the locks to operate. A chime will
WARNING!
For personal security and safety in the
event of a collision, lock the vehicle doors
before you drive as well as when you park
and leave the vehicle.
Never use the PARK position as a substi -
tute for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible
injury or damage.
When exiting the vehicle, always make sure
the keyless ignition node is in the “OFF”
mode, remove the key fob from the vehicle
and lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
WARNING! (Continued)
1 — Power Unlock Switch
2 — Power Lock Switch

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GETTING TO KNOW YOUR VEHICLE27
sound if the ignition is in the ACC or ON/RUN
position and a door is open, as a reminder to
place the ignition in the OFF position and
remove the key fob.
Unlock Doors Automatically On Exit — If
Equipped
The Unlock Doors Automatically On Exit feature
unlocks all of the vehicle doors when any door
is opened. This will occur only after the gear
selector has been placed into the PARK
position, after the vehicle has been driven (the
gear selector has been placed out of PARK and
all doors closed).
The Unlock Doors Automatically On Exit feature
will not operate if there is any manual operation
of the door locks (lock or unlock).
For further information, refer to “Uconnect
Settings” in “Multimedia”.
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry (RKE)
system and a feature of Keyless Enter-N-Go.
This feature allows you to lock and unlock the
vehicle’s door(s) without having to push the key
fob lock or unlock buttons. NOTE:
Passive Entry may be programmed on/off.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and will arm the security
alarm (if equipped).
The sliding side doors can be unlocked from
the outside using the hands free or Passive
Entry system.
The key fob may not be able to be detected by
the vehicle passive entry system if it is
located next to a mobile phone, laptop, or
other electronic device; these devices may
block the key fob’s wireless signal and
prevent the passive entry handle from
locking/unlocking the vehicle.
If set by the customer in the Uconnect
Settings, unlocking with Passive Entry will
initiate illuminated approach (low beams,
license plate lamp, position lamps) for the
time 0, 30 (default), 60 or 90 seconds.
Passive Entry also initiates two flashes of the
turn lamps.
To Unlock From The Driver's Side:
With a valid key fob within 5 ft (1.5 m) of the
driver’s door handle, grab the driver’s front door
handle to unlock the drivers side doors (driver/
sliding door) automatically. The interior door
panel lock knob will rotate when the door is
unlocked.

Grab The Door Handle To Unlock

2

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28GETTING TO KNOW YOUR VEHICLE
NOTE:
If “Unlock All Doors 1st Press” is programmed,
all doors and liftgate will unlock when you grab
hold of the driver’s front door handle. To select
between “Unlock Driver Door 1st Press” and
“Unlock All Doors 1st Press,” refer to “Uconnect
Settings” in “Multimedia” for further informa -
tion.
To Unlock From The Passenger Side:
With a valid key fob within 5 ft (1.5 m) of the
passenger door handle, grab the front
passenger door handle to unlock all four doors
and the liftgate automatically. The interior door
panel lock knob will rotate when the door is
unlocked.
NOTE:
All doors will unlock when the front passenger
door handle is grabbed regardless of the
driver’s door unlock preference setting (“Unlock
Driver Door 1st Press” or “Unlock All Doors 1st
Press”). Preventing Inadvertent Locking Of Key Fob In
Vehicle (FOBIK-Safe)
To minimize the possibility of unintentionally
locking a key fob inside your vehicle, the
Passive Entry system is equipped with an
automatic door unlock feature.
FOBIK-Safe only executes in vehicles with
Passive Entry. There are three situations that
trigger a FOBIK-Safe search in any Passive Entry
vehicle:
A lock request is made by a valid key fob
while a door is open.
A lock request is made by the Passive Entry
door handle while a door is open.
A lock request is made by the door panel
switch while the door is open.
When any of these situations occur, after all
open doors are shut, the FOBIK-Safe search will
be executed. If it finds a key fob inside the car,
and it does not find any key fob outside the car,
then the car will unlock and alert the customer.
NOTE:
The vehicle will only unlock the doors when a
valid key fob is detected inside the vehicle, and no valid key fob is detected outside the vehicle.
The vehicle will not unlock the doors when any
of the following conditions are met:
The doors are manually locked using the door
lock knobs.
There is a valid key fob outside the vehicle
and within 5 ft (1.5 m) of either Passive Entry
door handle.
Three attempts are made to lock the doors
using the door panel switch and then close
the doors.
NOTE:
On the third attempt ALL doors will lock and the
key fob can be locked in the vehicle.
To Enter The Liftgate
With a valid key fob within 5 ft (1.5 m) of the
liftgate, cycle the handle to open the liftgate and
pull the liftgate open with one fluid motion.
NOTE:
If “Unlock Driver Door 1st Press” is
programmed, only the liftgate will unlock when
the liftgate release handle is pulled. If “Unlock
All Doors 1st Press” is programmed, all doors
and the liftgate will unlock when the liftgate

20_RU_OM_EN_US_t.book Page 28