CHRYSLER PACIFICA HYBRID 2020 Vehicle Warranty

NOTES
TOYO TIRES – LIMITED WARRANTY260

YOKOHAMA TIRES — LIMITEDWARRANTY
LIMITED WARRANTY FOR ORIGINAL EQUIPMENT TIRES
Passenger Car Light Truck Temporary Spare
YOKOHAMA LIMITED WARRANTY
Original Equipment Tires for passenger car, temporary spare and light
truck tires
As you know, many safety, comfort and performance features went into
the design of your new vehicle – and your tires. At Yokohama, every
tire we engineer incorporates the highest safety and comfort features in
conjunction with the most enhanced performance capabilities. And, to
ensure your complete satisfaction, Yokohama has enclosed this Limited
Warranty brochure for your tires. As the original equipment tire
manufacturer for your vehicle, Yokohama wants to offer its support in
helping you properly maintain and service your tires and ensure you
have the correct contact information in the unlikely event of a tire
issue. Please refer to the back panel of this brochure for information on
obtaining customer assistance in your area.
This limited warranty provides for tire replacement under certain speci-
fied conditions. This policy applies to original equipment tires used in
normal highway service displaying warrantable conditions. Tires that
become unserviceable or wear out because of neglect or mistreatment are
exclud- ed from Yokohama warranty coverage.
1. WARRANTY ELIGIBILITY
This warranty applies to every YOKOHAMA original equipment passenger
car, light truck, and temporary spare tire bearing the YOKOHAMA brand
name and complete DOT serial identification number. Eligible tires must be
used on the vehicle on which they were originally equipped in conformance
with the vehicle manufacturer ’s recommendations.
YOKOHAMA TIRES — LIMITED WARRANTY
261

2. WHAT IS NOT WARRANTED
Tires that have become unserviceable for the following reasons:
•Road hazard injuries or damages, caused to the tire by obstacles and
debris such as cuts, punctures (whether repairable or not), snags,
bruises, tears, or impact breaks.
• Improper repairs or repairs that have failed.
• Improper inflation or other maintenance abuses.
• Incorrect mounting of the tire, or tire/wheel imbalance.
• Mechanical irregularities in the vehicle such as wheel misalignment,
worn, or faulty parts.
• Accident, corrosion, vandalism, fire, or damage caused by nature.
• Tires used on vehicles in racing or special applications.
• Non-speed-rated temporary spare tires used over 50 mph (80 km/h).
• Tires
worn
out
[2/32
inch
(1.6
mm)
or
less
of
tread
remaining].
• Tires that have been retreaded.
• Tires transferred from the vehicle on which they were originally
installed.
• Improper
storage
3. WHAT IS WARRANTED
Tires that have become unserviceable for reasons other than stated above
will be replaced in accordance with this warranty.
If a warrantable condition is found, tires will be replaced as follows:
A) Passenger Car and Light Truck Tires (Other than Temporary Spare
Tires)
When a tire becomes unserviceable during the first 2/32 inch (1.6 mm) of
original usable tread depth or 12 months from date of vehicle purchase,
whichever comes first, it will be replaced with a comparable new
YOKOHAMA tire free of charge. During this period, tires will be
mounted and balanced without charge. Other service charges such as tire
rotation, alignment or applicable taxes are payable by the customer.
YOKOHAMA TIRES — LIMITED WARRANTY
262

When a tire has worn past the above specified period for free replacement,
the customer must pay for the cost of a new comparable YOKOHAMA
passenger car or light truck tire on a pro-rated basis. The dealer shall
determine this cost by multiplying the percentage of usable tread worn by
the current retail selling price of that tire at the time of warranty replace-
ment. The costs of mounting, balancing and any other service charges or
applicable taxes are payable by the customer.
The tire is covered by this warranty for the life of the original usable tread
(the original tread depth down to the level of tread wear indicator bars
molded at 2/32 inch or 1.6 mm) or for 48 months from the date of vehicle
purchase, whichever comes first. This time period does not represent the
expected service life for tires covered by this warranty.
B) Temporary Spare Tires
When then original tread of a YOKOHAMA Temporary Spare tire used in
temporary highway service on the vehicle in which it was originally
equipped, is worn not more than 1/32 inch or 0.8 mm, the tire will be
replaced with a new YOKOHAMA Temporary Spare tire free of charge,
without charge for mounting and balancing the new tire. Additional
service charges are payable by the customer.
Temporary Spare tires worn in excess of 1/32 inch or 0.8 mm but less than
2/32 inch or 1.6 mm, will be replaced and the customer charged 50% of
the current retail selling price of the tire. The costs of mounting, balancing
and any other service charges are payable by the customer.
3. LIMITATIONS AND EXCLUSIONS
All implied warranties, including any warranty of merchantability or
fitness for a particular purpose, are expressly limited to the duration of
this written warranty.
All obligations or liabilities for loss of time, inconvenience, loss of vehicle
use or any other incidental or consequential damages are hereby ex-
cluded. Some states do not allow limitations on how long an implied
warranty lasts, or the exclusion or limitation of incidental or consequen-
tial damages so the above limitations or exclusions may not apply.
YOKOHAMA TIRES — LIMITED WARRANTY263

1. The YOKOHAMA high pressure spare tire is designed for temporaryuse only and must not be used continually as a regular tire.
2. Avoid driving over obstacles that may damage the tire through impact or cutting, such as potholes, glass, metal, etc.
3. Speed must not exceed 50 mph (80 km/h) for non-speed-rated Temporary Spare tires.
YOKOHAMA TIRES —LIMITED WARRANTY
4. YOKOHAMA’S OBLIGATIONS
Replacements
qualifying
under
the
warranty
will
be
made
by
an
autho-
rized
YOKOHAMA
retail
tire
dealer
and
will
be
handled
quickly.
Listings

for
participating
dealers
may
be
found
in
the
: ellow
1 ages
of
your

telephone
book
or
at

www.yokohamatire.com
for
US
dealers
and

IUUQTUJSFZPLPIBNBDB
for
Canadian
dealers.
5. CUSTOMER’S OBLIGATIONS
The
customer
must
present
the
claim
tire,
together
with
the
vehicle
on

which
it
was
used,
to
an
authorized
YOKOHAMA
retail
tire
dealer.
Ti re s

replaced
on
a
warranty
basis
become
the
property
of
YOKOHAMA
TIRE

CORPORATION.
The
customer
is
required
to
pay
the
adjusted
price
of
the
new
tire
(dealer ’s

current
retail
selling
price
at
the
time
of
adjustment
less
credit
allowance)

and
taxes.
The
customer
is
responsible
for
any
payments
arising
out
of

dealer
service
such
as
mounting,
balancing,
tire
rotation,
and
alignment

UNLESS
SPECIALLY
INCLUDED
IN
THE
APPLICABLE
WARRANTY.
To
obtain
a
free-replacement
warranty,
the
customer
must
present
proof
of

vehicle
purchase
date
either
by
the
new
vehicle
invoice
or
license
registration.
6. LEGAL RIGHTS
This
warranty
gives
you
specific
legal
rights.
Yo u
may
also
have
other

rights
which
may
vary
from
state
to
state.
YOKOHAMA TEMPORARY SPARETIRE
High
Pressure
Spare
Operating
Instructions
Any
tire,
no
matter
how
well
constructed,
may
fail
due
to
improper

maintenance
or
service
factors.
Ti re
failure
may
create
a
risk
of
property

damage
and
serious
or
fatal
injury.
For
your
safety,
please
follow
the

instructions
below.
264

4. A tread life of up to 3,000 miles (4,800 km) can be expected dependingon road conditions and your driving habits. To conserve tire tread life,
the spare should be returned to the trunk as soon as the standard tire
can be repaired or replaced.
5. Because the YOKOHAMA high pressure spare tire was specifically designed for your car, it should not be used on any other vehicle.
6. Do not use snow chains on your YOKOHAMA high pressure spare. This could cause damage to your vehicle.
7. When the tread wear indicator appears on the tire, replace it only with the same type spare tire.
8. Check the tire’s cold inflation pressure monthly and maintain at 60 psi (4.2 kg/cm2) even when not in use. Do not inflate over 60 psi.
9. The YOKOHAMA high pressure spare tire should not be used with any other rim nor should standard tires, wheel covers, or trim rings be
used on the YOKOHAMA high pressure spare tire rim on which the
YOKOHAMA high pressure spare tire was originally installed.
IMPORTANT SAFETY INFORMATION
All tires require owner maintenance regardless of how well a tire is
constructed. Operational damages such as punctures, impact damage, cuts,
incorrect inflation, etc., may cause tire failure and subsequent personal
injury and/or property damage. Simple operational and maintenance
practices, as listed below, will reduce the chances of tire problems.
Tire Inspection
Visually inspect your tires frequently for any tire damage such as scrapes,
bulges, cuts, nails, irregular wear, etc. resulting from operation. This must
be done immediately after any known or suspected contact with an object
in the road, a pothole, road irregularity or after severe braking. Refer
these conditions to a reputable tire service center for repair or replace-
ment. Never drive on a tire if such conditions appear.
Tire Loading
Never exceed the maximum vehicle load limit listed on the vehicle
placard, tire information label or in the owners manual. Be aware of the
load carrying limits molded into the tire’s sidewall and do not exceed
those limits. Maximum load can only be carried at the maximum cold
inflation pressure indicated on the tire’s sidewall.
YOKOHAMA TIRES — LIMITED WARRANTY
265

•Do not allow tires to spin at speeds greater than 35 mph if vehicle
becomes stuck.
• Do not stand behind a spinning tire while attempting to push a vehicle.
Speed and force can cause a tire to disintegrate and explode and may
cause property damage and/or personal injury.
YOKOHAMA TIRES —LIMITED WARRANTY
SpeedLimits
Regardless
of
the
speed
capability
of
your
tires,
never
exceed
lawful

speeds
or
speeds
dictated
by
driving
conditions.
Hazards
Objects
in
the
road
that
could
damage
your
tires
should
be
safely

avoided.
These
objects
include:
potholes,
glass,
metal,
rocks,
wood
debris

and
the
like.
Unavoidable
contact
should
prompt
a
thorough
tire
inspec-
tion.
Air Pressure
Air
pressure
maintenance
is
critical
to
tire
service
life.
Ti re
pressures
must

be
checked
frequently
when
tires
are
cold
(before
operation,
cool
to
the

touch)
and
no
less
than
once
per
month
and
before
extended
operation.

Use
a
tire
gauge
to
check
pressure
and
maintain
it
per
the
vehicle

manufacturer ’s
recommendations
(on
vehicle
placard
or
in
owner ’s


manual).
Do
not
reduce
pressure
when
tire
is
hot
and
do
not
inflate
a
cold

tire
higher
than
limits
molded
on
the
tire’s
sidewall.
Do
not
overlook

spare
tire
inflation
pressure.
TireTread
Ti re s
must
be
replaced
when
the
depth
of
the
tread
reaches
2/32
inch

(1.6
mm).
YOKOHAMA
tires
are
manufactured
with
tread
wear
indica-
tors
molded
into
the
tire
grooves
which
indicate
tread
wearout.
As
tires

wear
down
to
2/32
inch
(1.6
mm),
and
tread
depth
is
reduced,
tire

traction
is
reduced
during
rainfall
and

road
conditions.
Visual

tire
inspection
therefore
becomes
more
crucial
as
the
tires
wear
out.
HardBraking
Yo u
must
inspect
your
tires
after
any
hard
braking
situations
or
after
tires

have
slid
on
the
pavement.
This
can
cause
a
flat
spot
or
other
damage
to

the
tread
of
the
tire.
Spinning
266

U.S.A.
For Customer Assistance call:1-800-722-9888
(available Monday-Friday, 6:00 AM – 4:00 PM PST) Select #1 for the Yokohama Dealer Locator(available 24 hours a day, 7 days a week)
Yokohama Tire CorporationCorporate Headquarters
1 MacArthur Place, Suite 800 Santa Ana, California 92707 1-800-423-4544
We want your feedback.
We invite you to complete
our customer satisfaction survey on www.yokohamatire.com
CANADA
Yokohama Tire (Canada) Inc.Corporate Headquarters
#500 – 9325 200th Street Langley, B.C. VIM 3A7
For Canadian Customer Assistance call: 1-888-965-6835
The Yokohama Rubber Co., LTD. 36-11, Shimbashi 5-Chome
Minato-ku, Tokyo 105-8685, Japan YOKOHAMA TIRES — LIMITED WARRANTY
267

NOTES
YOKOHAMA TIRES — LIMITED WARRANTY268

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