check engine light CHRYSLER PACIFICA HYBRID 2021 User Guide
[x] Cancel search | Manufacturer: CHRYSLER, Model Year: 2021, Model line: PACIFICA HYBRID, Model: CHRYSLER PACIFICA HYBRID 2021Pages: 401, PDF Size: 26.88 MB
Page 149 of 401

STARTING AND OPERATING147
TO MANUALLY TURN ON THE STOP/
S
TART SYSTEM
After turning off the Stop/Start system, push the 
Stop/Start OFF switch again (located on the switch 
bank). The light on the switch will turn off.
SYSTEM MALFUNCTION
If there is a malfunction in the Stop/Start system, 
the system will not shut down the engine. A 
“SERVICE STOP/START SYSTEM” message will 
appear in the instrument cluster display and the 
Stop/Start telltale will remain yellow  Ú page 113.
If the “SERVICE STOP/START SYSTEM” message 
appears in the instrument cluster display, have the 
system checked by an authorized dealer.
If a malfunction occurs during an autostop, the 
vehicle may not auto start and will need a key start.
CRUISE CONTROL SYSTEMS — IF EQUIPPED 
Your vehicle may be equipped with the Cruise 
Control system, or the Adaptive Cruise Control 
(ACC) system:
Cruise Control will keep your vehicle at a 
constant preset speed.
Adaptive Cruise Control (ACC) will adjust the 
vehicle speed up to the preset speed to main -
tain a distance with the vehicle ahead.
NOTE:
In vehicles equipped with ACC, if ACC is not 
enabled, Fixed Speed Cruise Control will not 
detect vehicles directly ahead of you. Always be 
aware of the feature selected.
Only one Cruise Control feature can operate at a 
time. For example, if Fixed Speed Cruise Control 
is enabled, Adaptive Cruise Control will be 
unavailable, and vice versa.
CRUISE CONTROL
When engaged, the Cruise Control takes over 
accelerator operations at speeds greater than 
25 mph (40 km/h).
The Cruise Control buttons are located on the right 
side of the steering wheel.
 Cruise Control Buttons
1 — On/Off
2 — CANC/Cancel
3 — SET (+)/Accel
4 — RES/Resume
5 — SET (-)/Decel
WARNING!
Cruise Control can be dangerous where the 
system cannot maintain a constant speed. Your 
vehicle could go too fast for the conditions, and 
you could lose control and have an accident. Do 
not use Cruise Control in heavy traffic or on 
roads that are winding, icy, snow-covered or 
slippery.
4
21_RUP_OM_EN_USC_t.book  Page 147   
Page 189 of 401

STARTING AND OPERATING187
(Continued)
DRIVING THROUGH WATER 
Driving through water more than a few inches/
centimeters deep will require extra caution to 
ensure safety and prevent damage to your vehicle.
Flowing/Rising Water
Shallow Standing Water
Although your vehicle is capable of driving through 
shallow standing water, consider the following 
Warnings and Cautions before doing so.
WARNING!
Do not drive on or across a road or path where 
water is flowing and/or rising (as in storm 
run-off). Flowing water can wear away the road 
or path's surface and cause your vehicle to sink 
into deeper water. Furthermore, flowing and/or 
rising water can carry your vehicle away swiftly. 
Failure to follow this warning may result in 
injuries that are serious or fatal to you, your 
passengers, and others around you.
WARNING!
Driving through standing water limits your 
vehicle’s traction capabilities. Do not exceed 
5 mph (8 km/h) when driving through 
standing water.
Driving through standing water limits your 
vehicle’s braking capabilities, which increases 
stopping distances. Therefore, after driving 
through standing water, drive slowly and 
lightly press on the brake pedal several times 
to dry the brakes.
Failure to follow these warnings may result in 
injuries that are serious or fatal to you, your 
passengers, and others around you.
CAUTION!
Always check the depth of the standing water 
before driving through it. Never drive through 
standing water that is deeper than the bottom 
of the tire rims mounted on the vehicle.
Determine the condition of the road or the 
path that is under water and if there are any 
obstacles in the way before driving through 
the standing water.
Do not exceed 5 mph (8 km/h) when driving  through standing water. This will minimize 
wave effects.
Driving through standing water may cause 
damage to your vehicle’s drivetrain compo -
nents. Always inspect your vehicle’s fluids 
(i.e., engine oil, transmission, axle, etc.) for 
signs of contamination (i.e., fluid that is milky 
or foamy in appearance) after driving through 
standing water. Do not continue to operate 
the vehicle if any fluid appears contaminated, 
as this may result in further damage. Such 
damage is not covered by the New Vehicle 
Limited Warranty.
Getting water inside your vehicle’s engine can 
cause it to lock up and stall out, and cause 
serious internal damage to the engine. Such 
damage is not covered by the New Vehicle 
Limited Warranty.
CAUTION!
4
21_RUP_OM_EN_USC_t.book  Page 187   
Page 264 of 401

262SAFETY  
NOTE:If the speedometer, tachometer, or any engine 
related gauges are not working, the Occupant 
Restraint Controller (ORC) may also be disabled. In 
this condition the air bags may not be ready to 
inflate for your protection. Have an authorized 
dealer service the air bag system immediately.Redundant Air Bag Warning Light 
If a fault with the Air Bag Warning Light is 
detected, which could affect the 
Supplemental Restraint System (SRS), 
the Redundant Air Bag Warning Light will 
illuminate on the instrument panel. The 
Redundant Air Bag Warning Light will stay on until 
the fault is cleared. In addition, a single chime will 
sound to alert you that the Redundant Air Bag 
Warning Light has come on and a fault has been 
detected. If the Redundant Air Bag Warning Light 
comes on intermittently or remains on while driving 
have an authorized dealer service the vehicle 
immediately Ú page 123.
Front Air Bags 
This vehicle has front air bags and lap/shoulder 
belts for both the driver and front passenger. The 
front air bags are a supplement to the seat belt 
restraint systems. The driver front air bag is 
mounted in the center of the steering wheel. The 
passenger front air bag is mounted in the 
instrument panel, above the glove compartment. 
The words “SRS AIRBAG” or “AIRBAG” are 
embossed on the air bag covers.
 Front Air Bag/Knee Bolster Locations
WARNING!
Ignoring the Air Bag Warning Light in your 
instrument panel could mean you won’t have the 
air bag system to protect you in a collision. If the 
light does not come on as a bulb check when the 
ignition is first turned on, stays on after you start 
the vehicle, or if it comes on as you drive, have 
an authorized dealer service the air bag system 
immediately.
1 — Driver And Passenger Front Air Bags
2 — Driver Knee Impact Bolster/Supplemental 
Driver Knee Air Bag 
3 — Passenger Knee Impact Bolster/
Supplemental Passenger Knee Air Bag
21_RUP_OM_EN_USC_t.book  Page 262   
Page 275 of 401

SAFETY273
Your vehicle may also be designed to perform any of 
these other functions in response to the Enhanced 
Accident Response System:
Turn off the Fuel Filter Heater, Turn off the HVAC 
Blower Motor, Close the HVAC Circulation Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:
After an accident, remember to cycle the ignition to 
the STOP (OFF/LOCK) position and remove the key 
from the ignition switch to avoid draining the battery. 
Carefully check the vehicle for fuel leaks in the 
engine compartment and on the ground near the 
engine compartment and fuel tank before resetting 
the system and starting the engine. If there are no 
fuel leaks or damage to the vehicle electrical devices 
(e.g. headlights) after an accident, reset the system 
by following the procedure described below. If you 
have any doubt, contact an authorized dealer.
Enhanced Accident Response System 
Reset Procedure
If applicable, refer to the “Hybrid Supplement” 
for additional information.
In order to reset the Enhanced Accident Response 
System functions after an event, the ignition switch 
must be changed from ignition START or ON/RUN 
to ignition OFF. Carefully check the vehicle for fuel 
leaks in the engine compartment and on the 
ground near the engine compartment and fuel 
tank before resetting the system and starting the 
engine.
After an accident, if the vehicle will not start after 
performing the reset procedure, the vehicle must 
be towed to an authorized dealer to be inspected 
and to have the Enhanced Accident Response 
System reset.
6
21_RUP_OM_EN_USC_t.book  Page 273   
Page 295 of 401

SAFETY293
(Continued)
PERIODIC SAFETY CHECKS YOU SHOULD 
M
AKE OUTSIDE THE VEHICLE
Tires 
Examine tires for excessive tread wear and uneven 
wear patterns. Check for stones, nails, glass, or 
other objects lodged in the tread or sidewall. 
Inspect the tread for cuts and cracks. Inspect 
sidewalls for cuts, cracks, and bulges. Check the 
lug nut/bolt torque for tightness. Check the tires 
(including spare) for proper cold inflation pressure.
Lights      
Have someone observe the operation of brake 
lights and exterior lights while you work the 
controls. Check turn signal and high beam 
indicator lights on the instrument panel.
Door Latches 
Check for proper closing, latching, and locking.
Fluid Leaks  
Check area under the vehicle after overnight 
parking for fuel, coolant, oil, or other fluid leaks. 
Also, if gasoline fumes are detected or if fuel or 
brake fluid leaks are suspected, the cause should 
be located and corrected immediately.
ONLY use the driver’s side floor mat on the 
driver’s side floor area. To check for interfer -
ence, with the vehicle properly parked with the 
engine off, fully depress the accelerator, the 
brake, and the clutch pedal (if present) to 
check for interference. If your floor mat inter -
feres with the operation of any pedal, or is not 
secure to the floor, remove the floor mat from 
the vehicle and place the floor mat in your 
trunk.
ONLY use the passenger’s side floor mat on 
the passenger’s side floor area.
ALWAYS make sure objects cannot fall or slide 
into the driver’s side floor area when the 
vehicle is moving. Objects can become 
trapped under accelerator, brake, or clutch 
pedals and could cause a loss of vehicle 
control.
WARNING!
NEVER place any objects under the floor mat 
(e.g., towels, keys, etc.). These objects could 
change the position of the floor mat and may 
cause interference with the accelerator, 
brake, or clutch pedals.
If the vehicle carpet has been removed and 
re-installed, always properly attach carpet to 
the floor and check the floor mat fasteners are 
secure to the vehicle carpet. Fully depress 
each pedal to check for interference with the 
accelerator, brake, or clutch pedals then 
re-install the floor mats.
It is recommended to only use mild soap and 
water to clean your floor mats. After cleaning, 
always check your floor mat has been properly 
installed and is secured to your vehicle using 
the floor mat fasteners by lightly pulling mat.
WARNING!
6
21_RUP_OM_EN_USC_t.book  Page 293   
Page 307 of 401

IN CASE OF EMERGENCY305
4. Install the remaining lug nuts with the cone  shaped end of the nut toward the wheel. 
Lightly tighten all the lug nuts until the wheel 
sits flush onto the hub and there is no play. The 
nuts will have to be fully tightened once the 
vehicle is lowered. Tightening an improperly 
seated wheel under vehicle load can damage 
the threads, cause vibration, and undermine 
safety.
5. Lower the vehicle to the ground by turning the  jack handle counterclockwise.
6. Finish tightening the lug nuts. Push down on  the wrench while at the end of the handle for 
increased leverage. Tighten the lug nuts in a 
star pattern until each nut has been tightened 
twice  Ú page 377. If in doubt about the 
correct tightness, have them checked with a 
torque wrench by an authorized dealer or at a 
service station.
7. After 25 miles (40 km) check the lug nut  torque with a torque wrench to ensure that all 
lug nuts are properly seated against the wheel.
PORTABLE AIR COMPRESSOR — 
I
F EQUIPPED
Your vehicle may be equipped with a Portable Air 
Compressor. Use the Portable Air Compressor 
located in the side compartment of the cargo area 
to inflate the inflatable tire to 60 psi (4.2 Bar).
Portable Air Compressor
 Portable Air Compressor Usage With Inflatable 
Spare Tire
1. Remove the Portable Air Compressor from the 
storage location.
2. Raise the vehicle as described in 
the Jacking Instructions within this 
section.
3. Install the Inflatable Spare tire as 
described in the Jack Instructions 
section in this manual. Make sure 
that the valve stem is located near 
the ground, and then screw the air hose of the 
Portable Air Compressor to the valve stem.
4. Uncoil the power plug and connect 
it the vehicles 12 Volt power Outlet.
5. Always start the engine before 
turning ON the Portable Air 
Compressor.
WARNING!
To avoid the risk of forcing the vehicle off the 
jack, do not tighten the wheel nuts fully until the 
vehicle has been lowered. Failure to follow this 
warning may result in serious injury.
1 — Power Plug
2 — Deflation Button
3 — Pressure Gauge
4 — Power Button
5 — Air Hose
7
21_RUP_OM_EN_USC_t.book  Page 305   
Page 329 of 401

327
SERVICING AND MAINTENANCE
SCHEDULED SERVICING 
Your vehicle is equipped with an automatic oil 
change indicator system. The oil change indicator 
system will remind you that it is time to take your 
vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil 
change indicator message will illuminate. This 
means that service is required for your vehicle. 
Operating conditions such as frequent short-trips, 
trailer tow, extremely hot or cold ambient 
temperatures will influence when the “Oil Change 
Required” message is displayed. Have your vehicle 
serviced as soon as possible, within the next 
500 miles (805 km).An authorized dealer will reset the oil change 
indicator message after completing the scheduled 
oil change. If a scheduled oil change is performed 
by someone other than an authorized dealer  
Ú
page 113.
NOTE:Under no circumstances should oil change 
intervals exceed 10,000 miles (16,000 km), 
12 months or 350 hours of engine run time, 
whichever comes first. The 350 hours of engine 
run or idle time is generally only a concern for fleet 
customers. Once A Month Or Before A Long Trip:
Check engine oil level.
Check windshield washer fluid level.
Check tire pressure and look for unusual wear 
or damage. Rotate tires at the first sign of 
irregular wear, even if it occurs before the oil 
indicator system turns on.
Check the fluid levels of the coolant reservoir 
and brake master cylinder, fill as needed.
Check function of all interior and exterior lights.
8
21_RUP_OM_EN_USC_t.book  Page 327   
Page 347 of 401

SERVICING AND MAINTENANCE345
(Continued)
Brake Master Cylinder
The fluid in the master cylinder should be checked 
when performing under hood services or 
immediately if the “Brake Warning Light” is 
illuminated.
Be sure to clean the top of the master cylinder area 
before removing the cap. If necessary, add fluid to 
bring the fluid level up to the requirements 
described on the brake fluid reservoir. With disc 
brakes, fluid level can be expected to fall as the 
brake pads wear. Brake fluid level should be 
checked when pads are replaced. However, low 
fluid level may be caused by a leak and a checkup 
may be needed.
Use only manufacturer recommended brake fluid  
Ú page 383.
AUTOMATIC TRANSMISSION 
Special Additives
The manufacturer strongly recommends against 
using any special additives in the transmission. 
Automatic Transmission Fluid (ATF) is an 
engineered product and its performance may be 
impaired by supplemental additives. Therefore, do 
not add any fluid additives to the transmission. 
Avoid using transmission sealers as they may 
adversely affect seals.
WARNING!
Use only manufacturer recommended brake 
fluid Ú page 383. Using the wrong type of 
brake fluid can severely damage your brake 
system and/or impair its performance. The 
proper type of brake fluid for your vehicle is 
also identified on the original factory installed 
hydraulic master cylinder reservoir.
To avoid contamination from foreign matter or 
moisture, use only new brake fluid or fluid that 
has been in a tightly closed container. Keep 
the master cylinder reservoir cap secured at 
all times. Brake fluid in a open container 
absorbs moisture from the air resulting in a 
lower boiling point. This may cause it to boil 
unexpectedly during hard or prolonged 
braking, resulting in sudden brake failure. This 
could result in a collision.
Overfilling the brake fluid reservoir can result 
in spilling brake fluid on hot engine parts, 
causing the brake fluid to catch fire. Brake 
fluid can also damage painted and vinyl 
surfaces, care should be taken to avoid its 
contact with these surfaces.
Do not allow petroleum-based fluid to contam -
inate the brake fluid. Brake seal components 
could be damaged, causing partial or 
complete brake failure. This could result in a 
collision.
WARNING!
CAUTION!
Do not use chemical flushes in your 
transmission as the chemicals can damage your 
transmission components. Such damage is not 
covered by the New Vehicle Limited Warranty.
8
21_RUP_OM_EN_USC_t.book  Page 345   
Page 380 of 401

378TECHNICAL SPECIFICATIONS  
Tighten the lug nuts/bolts in a star pattern until 
each nut/bolt has been tightened twice. Ensure 
that the socket is fully engaged on the lug nut/bolt 
(do not insert it halfway).
Torque Patterns
After 25 miles (40 km) check the lug nut/bolt 
torque to be sure that all the lug nuts/bolts are 
properly tightened.
FUEL REQUIREMENTS 
While operating on gasoline with the required 
octane number, hearing a light knocking sound 
from the engine is not a cause for concern. 
However, if the engine is heard making a heavy 
knocking sound, see a dealer immediately. Use of 
gasoline with a lower than recommended octane 
number can cause engine failure and may void or 
not be covered by the New Vehicle Limited 
Warranty.
Poor quality gasoline can cause problems such as 
hard starting, stalling, and hesitations. If you 
experience these symptoms, try another brand of 
gasoline before considering service for the vehicle.
3.6L ENGINE   
Do not use E-85 flex fuel or ethanol blends greater 
than 15% in this engine. This engine is designed to meet all 
emissions regulations and provide 
optimum fuel economy and performance 
when using high quality unleaded regular 
gasoline having a posted octane number of 87 as 
specified by the (R+M)/2 method. The use of 
higher octane premium gasoline is not required, as 
it will not provide any benefit over regular gasoline 
in these engines.
REFORMULATED GASOLINE     
Many areas of the country require the use of 
cleaner burning gasoline referred to as 
“reformulated gasoline”. Reformulated gasoline 
contains oxygenates and are specifically blended 
to reduce vehicle emissions and improve air 
quality.
The use of reformulated gasoline is recommended. 
Properly blended reformulated gasoline will 
provide improved performance and durability of 
engine and fuel system components.
WARNING!
To avoid the risk of forcing the vehicle off the 
jack, do not tighten the lug nuts/bolts fully until 
the vehicle has been lowered. Failure to follow 
this warning may result in personal injury.
21_RUP_OM_EN_USC_t.book  Page 378   
Page 390 of 401

388  
INDEX
A
About Your Brakes......................................... 377Adaptive Cruise Control (ACC)
(Cruise Control).................................... 147, 149Adding Engine Coolant (Antifreeze)............... 343Additives, Fuel............................................... 380AdjustDown........................................................... 47Forward....................................................... 47Rearward..................................................... 47Up................................................................ 47Air Bag........................................................... 262Air Bag Operation...................................... 264Air Bag Warning Light...................... 261, 264Driver Knee Air Bag................................... 269Enhanced Accident Response......... 272, 326Event Data Recorder (EDR)....................... 326Front Air Bag............................................. 264If Deployment Occurs................................ 272Knee Impact Bolsters................................ 269Maintaining Your Air Bag System.............. 274Maintenance............................................. 274Redundant Air Bag Warning Light.............262Side Air Bags............................................. 269Transporting Pets...................................... 292Air Bag Light............................... 123, 261, 292
Air Cleaner, Engine 
(Engine Air Cleaner Filter)............................. 334Air Conditioner Maintenance........................ 335Air Conditioner Refrigerant.................. 335, 336Air Conditioner System................................. 335Air Conditioning Filter..............................82, 336Air Conditioning, Operating Tips....................... 82Air Filter........................................................ 334Air PressureTires......................................................... 363AlarmArm The System.......................................... 22Disarm The System..................................... 22Security Alarm.......................................... 126All Wheel DriveTowing...................................................... 326All Wheel Drive (AWD)................................... 144Alterations/ModificationsVehicle......................................................... 10Antifreeze (Engine Coolant)................. 342, 381Disposal................................................... 344Anti-Lock Brake System (ABS)...................... 234Anti-Lock Warning Light................................ 126Ashtray............................................................. 92Assist, Hill Start............................................. 238Audio Jack........................................................ 87
Audio Systems (Radio).................................. 188Auto Up Power Windows..................................94Automatic Dimming Mirror...............................57Automatic Headlights.......................................65Automatic Temperature Control (ATC)..............81Automatic Transaxle..................................... 139Automatic Transmission................................ 141Adding Fluid..................................... 346, 383Fluid And Filter Change............................. 346Fluid Change............................................. 346Fluid Level Check............................. 345, 346Fluid Type........................................ 346, 383Special Additives...................................... 345AutoPark....................................................... 133AUX Cord..........................................................87Auxiliary Electrical Outlet (Power Outlet)..........89AWDTowing...................................................... 326Axle Lubrication............................................ 383
B
Back-Up Camera........................................... 171Battery................................................. 123, 332Charging System Light.............................. 123Jump Starting........................................... 318Keyless Key Fob Replacement....................15
21_RUP_OM_EN_USC_t.book  Page 388