CHRYSLER PACIFICA HYBRID 2021 Owners Manual
Manufacturer: CHRYSLER, Model Year: 2021, Model line: PACIFICA HYBRID, Model: CHRYSLER PACIFICA HYBRID 2021Pages: 401, PDF Size: 26.88 MB
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2021
PACIFICA
2021 Pacifica
OWNER’S MANUAL©2021 FCA US LLC. All Rights Reserved. Tous droits réservés. Chrysler is a registered trademark of FCA US LLC or FCA Canada Inc., used under license. Chrysler est une marque déposée de FCA US LLC ou FCA Canada Inc., utilisée sous le permis. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.Fourth Edition V1 21_RUP_OM_EN_USC
SCAN FOR THE MOST UP-TO-DATE OWNER’S MANUAL, RADIO AND WARRANTY BOOKS
owners.mopar.ca
CanadaU. S.
mopar.com/om
Whether it’s providing information about specific product features, taking a tour through your vehicle’s heritage, knowing what steps to take following an accident or
scheduling your next appointment, we know you’ll find the app an important extension of your Chrysler brand vehicle. Simply download the app, select your make
and model and enjoy the ride. To get this app, go directly to the App Store® or Google Play® Store and enter the search keyword “Chrysler” (U.S. residents only).
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WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can
expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to
the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure,
avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area
and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include a
description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that
are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing
any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/ Uconnect manuals and Warranty
Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-247-9753 or by
contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase a replacement
kit by calling 1-800-387-1143 or by contacting your dealer.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal injury.
FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any electrical devices,
such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious
accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s
responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Chrysler brand vehicle and to provide a convenient reference source for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information, visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Chrysler
brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol
levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend
or use public transportation.
DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your
judgment is impaired when you have been drinking. Never drink and then drive.
WARNING!
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TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION .............................................................................................................................. 9
2 GETTING TO KNOW YOUR VEHICLE ................................................................................. 14
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ....................................................... 110
4 STARTING AND OPERATING ............................................................................................... 132 5 MULTIMEDIA ............................................................................................................................... 188
6 SAFETY ........................................................................................................................................ 234 7 IN CASE OF EMERGENCY .................................................................................................... 295
8 SERVICING AND MAINTENANCE ...................................................................................... 327
9 TECHNICAL SPECIFICATIONS ............................................................................................ 377
10 CUSTOMER ASSISTANCE ..................................................................................................... 384 11 INDEX ............................................................................................................................................. 388
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INTRODUCTION
SYMBOLS KEY ........................................................ 10
VEHICLE MODIFICATIONS/ALTERATIONS .......... 10
SYMBOL GLOSSARY.............................................. 10
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 14
Key Fob .............................................................14
SENTRY KEY ........................................................... 17
IGNITION SWITCH .................................................. 17
Keyless Enter ‘n Go™ Ignition .........................17
REMOTE START — IF EQUIPPED .......................... 19
How To Use Remote Start ................................19
To Exit Remote Start Mode ..............................20
Remote Start Front Defrost Activation —
If Equipped........................................................20
Remote Start Comfort Systems —
If Equipped........................................................21
Remote Start Windshield Wiper De-Icer
Activation — If Equipped ..................................21
Remote Start Cancel Message ........................21
VEHICLE SECURITY SYSTEM — IF EQUIPPED ..... 21
To Arm The System .........................................22
To Disarm The System .....................................22
Rearming Of The System .................................22 DOORS .....................................................................23
Manual Door Locks — If Equipped ..................23
Power Door Locks — If Equipped.....................24
Keyless Enter ‘n Go™ — Passive Entry ...........24
Automatic Unlock Doors On Exit —
If Equipped........................................................26
Manual Sliding Side Door ................................26
Power Sliding Side Door — If Equipped...........27
Hands-Free Sliding Doors — If Equipped ........28
Child Protection Door Lock System —
Rear Doors ........................................................29
STEERING WHEEL ..................................................30
Tilt/Telescoping Steering Column ...................30
Heated Steering Wheel — If Equipped ............30
DRIVER MEMORY SETTINGS — IF EQUIPPED ....31
Programming The Memory Feature ................31
Linking And Unlinking The Key Fob To
Memory .............................................................32
Memory Position Recall ...................................32
SEATS .....................................................................32
Manual Adjustment
(Front Seats) — If Equipped .............................33
Manual Adjustment (Rear Seats) ....................34
Power Adjustment (Front Seats) —
If Equipped........................................................47 Power Adjustment (Rear Seats) —
If Equipped .......................................................49
Heated Seats.................................................... 51
Ventilated Seats — If Equipped .......................52
Adjustable Armrest
(Front Seats) — If Equipped .............................52
Plastic Grocery Bag Retainer Hooks ............... 52
Head Restraints .............................................. 52
UCONNECT VOICE RECOGNITION —
IF EQUIPPED ........................................................... 56
Introducing Voice Recognition ........................ 56
Basic Voice Commands ................................... 56
Get Started .......................................................56
Additional Information ..................................... 57
MIRRORS ............................................................... 57
Inside Rearview Mirror..................................... 57
Illuminated Vanity Mirrors —
If Equipped ...................................................... 57
Outside Mirrors ................................................ 58
Driver's Outside Automatic Dimming
Mirror — If Equipped......................................... 58
Conversation Mirror ......................................... 58
Power Mirrors — If Equipped .......................... 58
Power Folding Outside Mirrors —
If Equipped .......................................................59
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Automatic Power Folding
Mirrors — If Equipped .......................................59
Outside Mirrors Folding Feature......................60
Heated Mirrors — If Equipped .........................60
Tilt Side Mirrors In Reverse — If Equipped......60
UNIVERSAL GARAGE DOOR OPENER
(HOMELINK®) ....................................................... 60
Before You Begin Programming
HomeLink®.......................................................60
Erasing All The HomeLink® Channels ............61
Identifying Whether You Have A Rolling
Code Or Non-Rolling Code Device ...................61
Programming HomeLink® To A Garage
Door Opener .....................................................61
Programming HomeLink® To A
Miscellaneous Device ......................................62
Reprogramming A Single HomeLink®
Button ...............................................................62
Canadian/Gate Operator Programming .........63
EXTERIOR LIGHTS ................................................. 63
Multifunction Lever ..........................................63
Headlight Switch...............................................63
Daytime Running Lights (DRLs) —
If Equipped........................................................64
High/Low Beam Switch....................................64 Automatic High Beam — If Equipped ..............64
Flash-To-Pass .................................................65
Automatic Headlights — If Equipped ..............65
Headlights On With Wipers — If Equipped ......65
Headlight Time Delay — If Equipped ...............65
Lights-On Reminder .........................................65
Front Fog Lights — If Equipped .......................66
Turn Signals ......................................................66
Lane Change Assist — If Equipped ..................66
Battery Protection ...........................................66
INTERIOR LIGHTS ..................................................66
Interior Courtesy Lights ...................................66
WINDSHIELD WIPER AND WASHERS ................68
Windshield Wiper Operation ............................68
Rain Sensing Wipers — If Equipped ................69
Rear Wiper And Washer...................................69
CLIMATE CONTROLS .............................................70
Automatic Climate Control Descriptions
And Functions ...................................................70
Manual Climate Control Descriptions
And Functions ...................................................76
Automatic Temperature Control (ATC) —
If Equipped .......................................................81
Climate Voice Commands................................82
Operating Tips .................................................82 INTERIOR STORAGE AND EQUIPMENT ............... 83
Storage ............................................................. 83
Sun Screens — If Equipped .............................87
USB/AUX Control .............................................. 87
Power Outlets .................................................. 89
Power Inverter — If Equipped ......................... 91
Wireless Charging Pad — If Equipped ............. 91
Cigar Lighter — If Equipped ............................ 92
Smoker's Package Kit — If Equipped ............. 92
WINDOWS .............................................................. 93
Power Windows ................................................ 93
Automatic Window Features ........................... 94
Reset Auto Up................................................... 94
Wind Buffeting.................................................. 94
PANORAMIC SUNROOF — IF EQUIPPED ............. 95
Opening And Closing The Sunroof .................. 95
Opening And Closing The Power
Sunshade — If Equipped .................................. 96
Pinch Protect Feature ...................................... 96
Venting Sunroof................................................ 96
Ignition Off Operation....................................... 96
Sunroof Maintenance ...................................... 96
HOOD ...................................................................... 97
Opening............................................................. 97
Closing ..............................................................97
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LIFTGATE ................................................................. 98 To Unlock/Open The Liftgate...........................98
To Lock/Close The Liftgate ..............................98
Power Liftgate — If Equipped ...........................98
Hands-Free Liftgate — If Equipped ............... 100
Cargo Area Features ..................................... 101
STOW ‘N PLACE ROOF RACK —
IF EQUIPPED ........................................................ 106
Deploying The Crossbars .............................. 107Stowing The Crossbars ................................. 108
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER....................................... 110
Instrument Cluster Descriptions .................. 112
INSTRUMENT CLUSTER DISPLAY ...................... 112
Instrument Cluster Display Location And
Controls .......................................................... 113
Oil Life Reset ................................................. 114
KeySense Cluster Messages —
If Equipped..................................................... 115
Instrument Cluster Display Menu Items ..... 116
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped.................................... 121 TRIP COMPUTER ................................................ 122
WARNING LIGHTS AND MESSAGES ................. 123
Red Warning Lights ....................................... 123
Yellow Warning Lights ................................... 126Yellow Indicator Lights .................................. 129
Green Indicator Lights .................................. 129
White Indicator Lights ................................... 130Blue Indicator Lights ..................................... 130
ONBOARD DIAGNOSTIC SYSTEM — OBD II...... 130
Onboard Diagnostic System
(OBD II) Cybersecurity ................................... 130
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ....................................................... 131STARTING AND OPERATING
STARTING THE ENGINE ...................................... 132
Normal Starting ............................................ 132
AutoPark ........................................................ 133Cold Weather Operation
(Below –22°F Or −30°C) ............................ 135
After Starting — Warming Up The Engine..... 135
If Engine Fails To Start ................................. 135
To Turn Off The Engine Using ENGINE
START/STOP Button ...................................... 136 ENGINE BLOCK HEATER — IF EQUIPPED .......... 136
ENGINE BREAK-IN RECOMMENDATIONS ........ 136
PARKING BRAKE ................................................. 137 Electric Park Brake (EPB) ............................ 137
AUTOMATIC TRANSMISSION ............................. 139
Ignition Park Interlock................................... 140
Brake/Transmission Shift Interlock
(BTSI) System ................................................ 141
9-Speed Automatic Transmission ............... 141
Gear Ranges .................................................. 141
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED ...... 144
ACTIVE NOISE CANCELLATION .......................... 144
POWER STEERING............................................... 144
STOP/START SYSTEM — IF EQUIPPED ............. 145 Autostop Mode .............................................. 145
Possible Reasons The Engine Does Not
Autostop......................................................... 145
To Start The Engine While In Autostop ........ 146To Manually Turn Off The Stop/Start
System ........................................................... 146
To Manually Turn On The Stop/Start
System ........................................................... 147
System Malfunction ...................................... 147
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CRUISE CONTROL SYSTEMS —
IF EQUIPPED ........................................................ 147 Cruise Control ................................................ 147
Adaptive Cruise Control (ACC) ..................... 149
PARKSENSE FRONT/REAR PARK ASSIST
SYSTEM — IF EQUIPPED ..................................... 158
ParkSense Sensors ....................................... 159
ParkSense Display ........................................ 159
ParkSense Warning Display.......................... 162
Enabling And Disabling ParkSense .............. 162
Service The ParkSense Park Assist
System ........................................................... 163Cleaning The ParkSense System ................. 163ParkSense System Usage Precautions ........ 163
PARKSENSE ACTIVE PARK ASSIST
SYSTEM — IF EQUIPPED ..................................... 164
Enabling And Disabling The ParkSense
Active Park Assist System ............................. 165
Parallel/Perpendicular Parking Space
Assistance Operation .................................... 166 LANESENSE — IF EQUIPPED .............................. 168
LaneSense Operation ................................... 168Turning LaneSense On Or Off ....................... 169
LaneSense Warning Message ...................... 169Changing LaneSense Status ........................ 171
PARKVIEW REAR BACK UP CAMERA............... 171
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ....................................................... 172
FAMCAM SYSTEM — IF EQUIPPED.................... 174
REFUELING THE VEHICLE ................................... 175
VEHICLE LOADING .............................................. 176 Certification Label ......................................... 176
TRAILER TOWING ............................................... 177
Common Towing Definitions......................... 177
Trailer Hitch Classification ............................ 179
Trailer Towing Weights
(Maximum Trailer Weight Ratings) ............ 179
Vehicle Loading Chart ................................... 180Trailer And Tongue Weight ........................... 182Towing Requirements .................................. 182
Towing Tips ................................................... 184 RECREATIONAL TOWING
(BEHIND MOTORHOME) ..................................... 185
Towing This Vehicle Behind Another
Vehicle ........................................................... 185
DRIVING TIPS ....................................................... 186
Driving On Slippery Surfaces ........................ 186Driving Through Water ................................. 187
MULTIMEDIA
UCONNECT SYSTEMS ......................................... 188
CYBERSECURITY ................................................. 188
UCONNECT SETTINGS ......................................... 189 Customer Programmable Features ............ 189
UCONNECT THEATER — UCONNECT 5/5
NAV WITH 10.1-INCH DISPLAY
(IF EQUIPPED) ..................................................... 214
Uconnect Theater Overview.......................... 214
Getting Started .............................................. 214
Accessing The System From The
Uconnect System .......................................... 214Uconnect Theater Controls ........................... 215
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Accessing The System From The
Uconnect Theater Rear Screens .................. 215
Pairing The Remote ....................................... 216
Unpairing The Remote .................................. 216
Media Sources............................................... 216
Uconnect Theater Remote Control............... 217
Uconnect Theater Home Screen And
Controls .......................................................... 218
Play A DVD/Blu-ray™ Or USB Media
File From Uconnect System .......................... 219
Disc Menu ...................................................... 220 Blu-ray™ Controls – Disc-Specific
Functions ....................................................... 221
Uconnect Theater Apps................................. 221Using The Rear Video USB Port .................... 223Play Video Games.......................................... 223
Headphones Operation ................................. 223Display Settings ............................................. 225
Listening To Audio With The Screen
Closed ............................................................ 225
Rear Climate Controls ................................... 225Accessibility — If Equipped............................ 227
Wireless Streaming — If Equipped ............... 227
BD And DVD Region Codes ........................... 229
Product Agreement ....................................... 231
FCC/IC Regulatory Notices ........................... 233 RADIO OPERATION AND MOBILE PHONES ..... 233
Regulatory And Safety Information .............. 233
SAFETY
SAFETY FEATURES .............................................. 234 Anti-Lock Brake System (ABS) ..................... 234
Electronic Brake Control (EBC) System ...... 235
AUXILIARY DRIVING SYSTEMS.......................... 240
Blind Spot Monitoring (BSM) —
If Equipped..................................................... 240Forward Collision Warning (FCW) With
Mitigation — If Equipped ............................... 244
Tire Pressure Monitoring System
(TPMS)............................................................ 247
OCCUPANT RESTRAINT SYSTEMS ................... 250
Occupant Restraint Systems Features ........ 250
Important Safety Precautions ...................... 250Seat Belt Systems ........................................ 251Supplemental Restraint Systems (SRS) ...... 261Child Restraints ............................................ 275 SAFETY TIPS ........................................................ 291
Transporting Passengers.............................. 291
Transporting Pets ....................................... 292
Safety Checks You Should Make
Inside The Vehicle ........................................ 292
Periodic Safety Checks You Should
Make Outside The Vehicle ............................ 293
Exhaust Gas ............................................... 294Carbon Monoxide Warnings ...................... 294
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ......................... 295
ASSIST AND SOS MIRROR — IF EQUIPPED ..... 295
JACKING AND TIRE CHANGING —
IF EQUIPPED ......................................................... 298 Preparations For Jacking ............................. 299Jack And Spare Tire Location ....................... 299
Equipment Removal ..................................... 299Jacking Instructions ..................................... 301Road Tire Installation .................................... 304
Portable Air Compressor —
If Equipped .................................................... 305
Return Inflatable Spare Tire ........................ 306
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TIRE SERVICE KIT WITH A SUBWOOFER —
IF EQUIPPED ......................................................... 306
TIRE SERVICE KIT WITHOUT A
SUBWOOFER — IF EQUIPPED............................. 312
JUMP STARTING................................................... 318 Preparations For Jump Start......................... 318Jump Starting Procedure .............................. 319
REFUELING IN EMERGENCY –
IF EQUIPPED ......................................................... 320
IF YOUR ENGINE OVERHEATS ............................ 321
MANUAL PARK RELEASE ................................... 321
FREEING A STUCK VEHICLE ............................... 323
TOWING A DISABLED VEHICLE .......................... 324
All Wheel Drive (AWD) Models ...................... 326
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 326
EVENT DATA RECORDER (EDR) ......................... 326
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 327
Maintenance Plan ......................................... 328
ENGINE COMPARTMENT .................................. 331
3.6L Engine ................................................... 331
Checking Oil Level ......................................... 332
Adding Washer Fluid .................................... 332
Maintenance-Free Battery ........................... 332Pressure Washing ......................................... 333
VEHICLE MAINTENANCE..................................... 333
Engine Oil ...................................................... 333
Engine Oil Filter ............................................. 334Engine Air Cleaner Filter ............................ 334
Accessory Drive Belt Inspection ................... 334Air Conditioner Maintenance........................ 335
Body Lubrication ........................................... 337Windshield Wiper Blades ............................. 337
Exhaust System ............................................ 341
Cooling System .............................................. 342
Brake System ............................................... 344
Automatic Transmission ............................... 345
Fuses.............................................................. 346
Bulb Replacement......................................... 354 TIRES .................................................................... 355
Tire Safety Information ................................. 355
Tires — General Information ........................ 363Tire Types....................................................... 367Spare Tires — If Equipped............................. 367Wheel And Wheel Trim Care ........................ 369Snow Traction Devices ................................. 370
Tire Rotation Recommendations ................. 372
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ..................... 372
Treadwear...................................................... 373
Traction Grades ............................................. 373Temperature Grades..................................... 373
STORING THE VEHICLE ....................................... 373
BODYWORK .......................................................... 374
Protection From Atmospheric Agents .......... 374
Body And Underbody Maintenance ............. 374
Preserving The Bodywork ............................. 374
INTERIORS ........................................................... 375
Seats And Fabric Parts ................................. 375
Plastic And Coated Parts .............................. 376
Leather Surfaces........................................... 376
Glass Surfaces ............................................. 376
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TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN)......... 377
BRAKE SYSTEM ................................................... 377
WHEEL AND TIRE TORQUE
SPECIFICATIONS .................................................. 377
Torque Specifications ................................... 377
FUEL REQUIREMENTS ........................................ 378
3.6L Engine.................................................... 378
Reformulated Gasoline ................................. 378Gasoline/Oxygenate Blends ......................... 379Do Not Use E-85 In Non-Flex Fuel
Vehicles .......................................................... 379
CNG And LP Fuel System Modifications ...... 379
Methylcyclopentadienyl Manganese
Tricarbonyl (MMT) In Gasoline...................... 379Materials Added To Fuel .............................. 380Fuel System Cautions ................................... 380
FLUID CAPACITIES ............................................... 381
ENGINE FLUIDS AND LUBRICANTS ................... 382
CHASSIS FLUIDS AND LUBRICANTS ................. 383
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE ........................................... 384
Prepare For The Appointment ...................... 384Prepare A List ................................................ 384Be Reasonable With Requests..................... 384
IF YOU NEED ASSISTANCE ............................... 384
FCA US LLC Customer Center....................... 384
FCA Canada Inc. Customer Center............... 384
Mexico ............................................................ 385
Puerto Rico And US Virgin Islands................ 385
Customer Assistance For The Hearing
Or Speech Impaired
(TDD/TTY) ...................................................... 385
Service Contract ............................................ 385 WARRANTY INFORMATION ................................ 386
MOPAR® PARTS ................................................. 386
REPORTING SAFETY DEFECTS .......................... 386
In The 50 United States And
Washington, D.C............................................ 386
In Canada ...................................................... 386
PUBLICATION ORDER FORMS ........................... 387
GENERAL INFORMATION.................................... 387
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