CHRYSLER PACIFICA HYBRID 2021 Owners Manual

SAFETY269
Knee Impact Bolsters
The Knee Impact Bolsters help protect the knees
of the driver and front passenger, and position the
front occupants for improved interaction with the
front air bags.
Supplemental Driver And Front Passenger
Knee Air Bags
This vehicle is equipped with a Supplemental
Driver Knee Air Bag mounted in the instrument
panel below the steering column and a
Supplemental Passenger Knee Air Bag mounted in
the instrument panel below the glove
compartment. The Supplemental Knee Air Bags
provide enhanced protection during a frontal
impact by working together with the seat belts,
pretensioners, and front air bags.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags
(SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags (SABs)
are located in the outboard side of the front seats.
The SABs are marked with “SRS AIRBAG” or
“AIRBAG” on a label or on the seat trim on the
outboard side of the seats.
The SABs may help to reduce the risk of occupant
injury during certain side impacts, in addition to
the injury reduction potential provided by the seat
belts and body structure.
Front Supplemental Seat-Mounted Side Air Bag

When the SAB deploys, it opens the seam on the
outboard side of the seatback’s trim cover. The
inflating SAB deploys through the seat seam into
the space between the occupant and the door. The
SAB moves at a very high speed and with such a
high force that it could injure occupants if they are
not seated properly, or if items are positioned in
the area where the SAB inflates. Children are at an
even greater risk of injury from a deploying air bag.
WARNING!
Unapproved modifications or service proce-
dures to the passenger seat assembly, its
related components, seat cover or cushion
may inadvertently change the air bag deploy -
ment in case of a frontal collision. This could
result in death or serious injury to the front
passenger if the vehicle is involved in a colli -
sion. A modified vehicle may not comply with
required Federal Motor Vehicle Safety Stan -
dards (FMVSS) and/or Canadian Motor
Vehicle Safety Standards (CMVSS).
If it is necessary to modify the air bag system
for persons with disabilities, contact an autho -
rized dealer.
WARNING!
Do not drill, cut, or tamper with the knee
impact bolsters in any way.
Do not mount any accessories to the knee
impact bolsters such as alarm lights, stereos,
citizen band radios, etc.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags; the
performance could be adversely affected and/or
objects could be pushed into you, causing
serious injury.
6

21_RUP_OM_EN_USC_t.book Page 269

270SAFETY
Supplemental Side Air Bag Inflatable Curtains
(SABICs)
This vehicle is equipped with Supplemental Side
Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows. The
trim covering the SABICs is labeled “SRS AIRBAG”
or “AIRBAG.”

Supplemental Side Air Bag Inflatable Curtain (SABIC) Label Location

SABICs may help reduce the risk of head and other
injuries to front and rear seat outboard occupants
in certain side impacts, in addition to the injury
reduction potential provided by the seat belts and
body structure. The SABIC deploys downward, covering the side
windows. An inflating SABIC pushes the outside
edge of the headliner out of the way and covers the
window. The SABICs inflate with enough force to
injure occupants if they are not belted and seated
properly, or if items are positioned in the area
where the SABICs inflate. Children are at an even
greater risk of injury from a deploying air bag.
The SABICs may help reduce the risk of partial or
complete ejection of vehicle occupants through
side windows in certain side impact events.
Side Impacts
The Side Air Bags are designed to activate in
certain side impacts. The Occupant Restraint
Controller (ORC) determines whether the
deployment of the Side Air Bags in a particular
impact event is appropriate, based on the severity
and type of collision. The side impact sensors aid
the ORC in determining the appropriate response
to impact events. The system is calibrated to
deploy the Side Air Bags on the impact side of the
vehicle during impacts that require Side Air Bag
occupant protection. In side impacts, the Side Air
Bags deploy independently; a left side impact
deploys the left Side Air Bags only and a right-side
impact deploys the right Side Air Bags only. Vehicle
damage by itself is not a good indicator of whether
or not Side Air Bags should have deployed.
The Side Air Bags will not deploy in all side
collisions, including some collisions at certain
angles, or some side collisions that do not impact
the area of the passenger compartment. The Side
Air Bags may deploy during angled or offset frontal
collisions where the front air bags deploy.
Side Air Bags are a supplement to the seat belt
restraint system. Side Air Bags deploy in less time
than it takes to blink your eyes.
WARNING!
Do not mount equipment, or stack luggage or
other cargo up high enough to block the
deployment of the SABICs. The trim covering
above the side windows where the SABIC and
its deployment path are located should
remain free from any obstructions.
In order for the SABICs to work as intended, do
not install any accessory items in your vehicle
which could alter the roof. Do not add an after
-
market sunroof to your vehicle. Do not add
roof racks that require permanent attach -
ments (bolts or screws) for installation on the
vehicle roof. Do not drill into the roof of the
vehicle for any reason.

21_RUP_OM_EN_USC_t.book Page 270

SAFETY271
(Continued)
NOTE:Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment.
Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events. The
Occupant Restraint Controller (ORC) determines
whether deployment in a particular rollover event
is appropriate, based on the severity and type of
collision. Vehicle damage by itself is not a good
indicator of whether or not Side Air Bags and seat
belt pretensioners should have deployed.
The Side Air Bags and seat belt pretensioners will
not deploy in all rollover events. The rollover
sensing system determines if a rollover event may
be in progress and whether deployment is
appropriate. In the event the vehicle experiences a
rollover or near rollover event, and deployment is
appropriate, the rollover sensing system will deploy
the side air bags and seat belt pretensioners on
both sides of the vehicle. The SABICs may help reduce the risk of partial or
complete ejection of vehicle occupants through
side windows in certain rollover or side impact
events.
Air Bag System Components
NOTE:The Occupant Restraint Controller (ORC) monitors
the internal circuits and interconnecting wiring
associated with electrical Air Bag System Compo
-
nents listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
Occupant Classification System
WARNING!
Occupants, including children, who are up
against or very close to Side Air Bags can be
seriously injured or killed. Occupants,
including children, should never lean on or
sleep against the door, side windows, or area
where the side air bags inflate, even if they are
in an infant or child restraint.
Seat belts (and child restraints where appro -
priate) are necessary for your protection in all
collisions. They also help keep you in position,
away from an inflating Side Air Bag. To get the
best protection from the Side Air Bags, occu -
pants must wear their seat belts properly and
sit upright with their backs against the seats.
Children must be properly restrained in a child
restraint or booster seat that is appropriate for
the size of the child.
WARNING!
Side Air Bags need room to inflate. Do not lean
against the door or window. Sit upright in the
center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.
Relying on the Side Air Bags alone could lead
to more severe injuries in a collision. The Side
Air Bags work with your seat belt to restrain
you properly. In some collisions, Side Air Bags
won’t deploy at all. Always wear your seat belt
even though you have Side Air Bags.
WARNING!
6

21_RUP_OM_EN_USC_t.book Page 271

272SAFETY
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:Front and/or side air bags will not deploy in all colli -
sions. This does not mean something is wrong with
the air bag system.
If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu -
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not permanent
and normally heal quickly. However, if you
haven’t healed significantly within a few days, or
if you have any blistering, see your doctor imme -
diately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a normal
by-product of the process that generates the
non-toxic gas used for air bag inflation. These
airborne particles may irritate the skin, eyes,
nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles
settle on your clothing, follow the garment
manufacturer’s instructions for cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another collision,
the air bags will not be in place to protect you.NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy -
ment.
After any collision, the vehicle should be taken
to an authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event, the
Occupant Restraint Controller (ORC) will determine
whether to have the Enhanced Accident Response
System perform the following functions:
Cut off fuel to the engine (if equipped).
Cut off battery power to the electric motor (if
equipped).
Flash hazard lights as long as the battery has
power.
Turn on the interior lights, which remain on as
long as the battery has power or for 15 minutes
from the intervention of the Enhanced Accident
Response System.
Unlock the power door locks.
WARNING!
Deployed air bags and seat belt pretensioners
cannot protect you in another collision. Have the
air bags, seat belt pretensioners, and the seat
belt retractor assemblies replaced by an
authorized dealer immediately. Also, have the
Occupant Restraint Controller System serviced
as well.

21_RUP_OM_EN_USC_t.book Page 272

SAFETY273

Your vehicle may also be designed to perform any of
these other functions in response to the Enhanced
Accident Response System:
Turn off the Fuel Filter Heater, Turn off the HVAC
Blower Motor, Close the HVAC Circulation Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump

NOTE:
After an accident, remember to cycle the ignition to
the STOP (OFF/LOCK) position and remove the key
from the ignition switch to avoid draining the battery.
Carefully check the vehicle for fuel leaks in the
engine compartment and on the ground near the
engine compartment and fuel tank before resetting
the system and starting the engine. If there are no
fuel leaks or damage to the vehicle electrical devices
(e.g. headlights) after an accident, reset the system
by following the procedure described below. If you
have any doubt, contact an authorized dealer.
Enhanced Accident Response System
Reset Procedure
If applicable, refer to the “Hybrid Supplement”
for additional information.
In order to reset the Enhanced Accident Response
System functions after an event, the ignition switch
must be changed from ignition START or ON/RUN
to ignition OFF. Carefully check the vehicle for fuel
leaks in the engine compartment and on the
ground near the engine compartment and fuel
tank before resetting the system and starting the
engine.
After an accident, if the vehicle will not start after
performing the reset procedure, the vehicle must
be towed to an authorized dealer to be inspected
and to have the Enhanced Accident Response
System reset.
6

21_RUP_OM_EN_USC_t.book Page 273

274SAFETY
(Continued)
Maintaining Your Air Bag System Event Data Recorder (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like
situations, such as an air bag deployment or hitting
a road obstacle, data that will assist in
understanding how a vehicle’s systems performed.
The EDR is designed to record data related to
vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less. The
EDR in this vehicle is designed to record such data
as:
How various systems in your vehicle were oper-
ating;
Whether or not the driver and passenger safety
belts were buckled/fastened;
How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
WARNING!

Modifications to any part of the air bag system
could cause it to fail when you need it. You could
be injured if the air bag system is not there to
protect you. Do not modify the components or
wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or
the upper passenger side of the instrument
panel. Do not modify the front fascia/bumper,
vehicle body structure, or add aftermarket side
steps or running boards.
It is dangerous to try to repair any part of the air
bag system yourself. Be sure to tell anyone who
works on your vehicle that it has an air bag
system.
Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or
may not function properly if modifications are
made. Take your vehicle to an authorized dealer
for any air bag system service. If your seat,
including your trim cover and cushion, needs to
be serviced in any way (including removal or
loosening/tightening of seat attachment bolts),
take the vehicle to an authorized dealer. Only
manufacturer approved seat accessories may
be used. If it is necessary to modify the air bag
system for persons with disabilities, contact an
authorized dealer.

WARNING!

21_RUP_OM_EN_USC_t.book Page 274

SAFETY275
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
NOTE:EDR data are recorded by your vehicle only if a
non-trivial crash situation occurs; no data are
recorded by the EDR under normal driving condi -
tions and no personal data (e.g., name, gender,
age, and crash location) are recorded. However,
other parties, such as law enforcement, could
combine the EDR data with the type of personally
identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehicle or
the EDR is needed. In addition to the vehicle
manufacturer, other parties, such as law
enforcement, that have the special equipment,
can read the information if they have access to the
vehicle or the EDR.
CHILD RESTRAINTS
Everyone in your vehicle needs to be buckled up at
all times, including babies and children. Every
state in the United States, and every Canadian
province, requires that small children ride in
proper restraint systems. This is the law, and you
can be prosecuted for ignoring it.
Children 12 years or younger should ride properly
buckled up in a rear seat, if available. According to
crash statistics, children are safer when properly
restrained in the rear seats rather than in the front. There are different sizes and types of restraints for
children from newborn size to the child almost
large enough for an adult safety belt. Always check
the child seat Owner’s Manual to make sure you
have the correct seat for your child. Carefully read
and follow all the instructions and warnings in the
child restraint Owner’s Manual and on all the
labels attached to the child restraint.
Before buying any restraint system, make sure that
it has a label certifying that it meets all applicable
Safety Standards. You should also make sure that
you can install it in the vehicle where you will use it.
NOTE:
For additional information, refer to http://
www.nhtsa.gov/parents-and-caregivers or
call: 1–888–327–4236
Canadian residents should refer to Transport
Canada’s website for additional information:
http://www.tc.gc.ca/en/services/road/
child-car-seat-safety.html
WARNING!
In a collision, an unrestrained child can become
a projectile inside the vehicle. The force required
to hold even an infant on your lap could become
so great that you could not hold the child, no
matter how strong you are. The child and others
could be badly injured or killed. Any child riding
in your vehicle should be in a proper restraint for
the child’s size.6

21_RUP_OM_EN_USC_t.book Page 275

276SAFETY
Summary Of Recommendations For Restraining Children In Vehicles
Infant And Child Restraints
Safety experts recommend that children ride
rear-facing in the vehicle until they are two years
old or until they reach either the height or weight
limit of their rear-facing child restraint. Two types of
child restraints can be used rear-facing: infant
carriers and convertible child seats. The infant carrier is only used rear-facing in the
vehicle. It is recommended for children from birth
until they reach the weight or height limit of the
infant carrier. Convertible child seats can be used
either rear-facing or forward-facing in the vehicle.
Convertible child seats often have a higher weight
limit in the rear-facing direction than infant carriers
do, so they can be used rear-facing by children who
have outgrown their infant carrier but are still less
than at least two years old. Children should remain
rear-facing until they reach the highest weight or
height allowed by their convertible child seat.
Child Size, Height, Weight Or Age
Recommended Type Of Child Restraint
Infants and ToddlersChildren who are two years old or younger and who
have not reached the height or weight limits of their
child restraint Either an Infant Carrier or a Convertible Child
Restraint, facing rearward in a rear seat of the
vehicle
Small Children Children who are at least two years old or who have
outgrown the height or weight limit of their
rear-facing child restraint Forward-Facing Child Restraint with a five-point
Harness, facing forward in a rear seat of the
vehicle
Larger Children Children who have outgrown their forward-facing
child restraint, but are too small to properly fit the
vehicle’s seat belt Belt Positioning Booster Seat and the vehicle seat
belt, seated in a rear seat of the vehicle
Children Too Large for Child Restraints Children 12 years old or younger, who have
outgrown the height or weight limit of their booster
seat Vehicle Seat Belt, seated in a rear seat of the
vehicle
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious injury
to a child 12 years or younger, including a
child in a rear-facing child restraint.
Never install a rear-facing child restraint in the
front seat of a vehicle. Only use a rear-facing
child restraint in the rear seat. If the vehicle
does not have a rear seat, do not transport a
rear-facing child restraint in that vehicle.

21_RUP_OM_EN_USC_t.book Page 276

SAFETY277
Older Children And Child Restraints
Children who are two years old or who have
outgrown their rear-facing convertible child seat
can ride forward-facing in the vehicle.
Forward-facing child seats and convertible child
seats used in the forward-facing direction are for
children who are over two years old or who have
outgrown the rear-facing weight or height limit of
their rear-facing convertible child seat. Children
should remain in a forward-facing child seat with a
harness for as long as possible, up to the highest
weight or height allowed by the child seat.
All children whose weight or height is above the
forward-facing limit for the child seat should use a
belt-positioning booster seat until the vehicle’s
seat belts fit properly. If the child cannot sit with
knees bent over the vehicle’s seat cushion while
the child’s back is against the seatback, they
should use a belt-positioning booster seat. The
child and belt-positioning booster seat are held in
the vehicle by the seat belt.WARNING!
Do not install a rear-facing car seat using a rear
support leg in this vehicle. The floor of this
vehicle is not designed to manage the crash
forces of this type of car seat. In a crash, the
support leg may not function as it was designed
by the car seat manufacturer, and your child may
be more severely injured as a result.
WARNING!
Improper installation can lead to failure of an
infant or child restraint. It could come loose in
a collision. The child could be badly injured or
killed. Follow the child restraint manufac -
turer’s directions exactly when installing an
infant or child restraint.
After a child restraint is installed in the
vehicle, do not move the vehicle seat forward
or rearward because it can loosen the child
restraint attachments. Remove the child
restraint before adjusting the vehicle seat
position. When the vehicle seat has been
adjusted, reinstall the child restraint.
When your child restraint is not in use, secure
it in the vehicle with the seat belt or LATCH
anchorages, or remove it from the vehicle. Do
not leave it loose in the vehicle. In a sudden
stop or accident, it could strike the occupants
or seatbacks and cause serious personal
injury.6

21_RUP_OM_EN_USC_t.book Page 277

278SAFETY
Children Too Large For Booster Seats
Children who are large enough to wear the
shoulder belt comfortably, and whose legs are long
enough to bend over the front of the seat when
their back is against the seatback, should use the
seat belt in a rear seat. Use this simple 5-step test
to decide whether the child can use the vehicle’s
seat belt alone:

1. Can the child sit all the way back against the
back of the vehicle seat?

2. Do the child’s knees bend comfortably over the front of the vehicle seat while the child is
still sitting all the way back? 3. Does the shoulder belt cross the child’s
shoulder between the neck and arm?
4. Is the lap part of the belt as low as possible, touching the child’s thighs and not the
stomach?
5. Can the child stay seated like this for the whole trip? If the answer to any of these questions was “no,”
then the child still needs to use a booster seat in
this vehicle. If the child is using the lap/shoulder
belt, check seat belt fit periodically and make sure
the seat belt buckle is latched. A child’s squirming
or slouching can move the belt out of position. If
the shoulder belt contacts the face or neck, move
the child closer to the center of the vehicle, or use
a booster seat to position the seat belt on the child
correctly.
WARNING!
Never allow a child to put the shoulder belt
under an arm or behind their back. In a crash,
the shoulder belt will not protect a child properly,
which may result in serious injury or death. A
child must always wear both the lap and
shoulder portions of the seat belt correctly.

21_RUP_OM_EN_USC_t.book Page 278