manual transmission CHRYSLER PACIFICA HYBRID 2021 Owners Manual

4
LIFTGATE ................................................................. 98 To Unlock/Open The Liftgate...........................98
To Lock/Close The Liftgate ..............................98
Power Liftgate — If Equipped ...........................98
Hands-Free Liftgate — If Equipped ............... 100
Cargo Area Features ..................................... 101
STOW ‘N PLACE ROOF RACK —
IF EQUIPPED ........................................................ 106
Deploying The Crossbars .............................. 107Stowing The Crossbars ................................. 108
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER....................................... 110
Instrument Cluster Descriptions .................. 112
INSTRUMENT CLUSTER DISPLAY ...................... 112
Instrument Cluster Display Location And
Controls .......................................................... 113
Oil Life Reset ................................................. 114
KeySense Cluster Messages —
If Equipped..................................................... 115
Instrument Cluster Display Menu Items ..... 116
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped.................................... 121 TRIP COMPUTER ................................................ 122
WARNING LIGHTS AND MESSAGES ................. 123
Red Warning Lights ....................................... 123
Yellow Warning Lights ................................... 126Yellow Indicator Lights .................................. 129
Green Indicator Lights .................................. 129
White Indicator Lights ................................... 130Blue Indicator Lights ..................................... 130
ONBOARD DIAGNOSTIC SYSTEM — OBD II...... 130
Onboard Diagnostic System
(OBD II) Cybersecurity ................................... 130
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ....................................................... 131STARTING AND OPERATING
STARTING THE ENGINE ...................................... 132
Normal Starting ............................................ 132
AutoPark ........................................................ 133Cold Weather Operation
(Below –22°F Or −30°C) ............................ 135
After Starting — Warming Up The Engine..... 135
If Engine Fails To Start ................................. 135
To Turn Off The Engine Using ENGINE
START/STOP Button ...................................... 136 ENGINE BLOCK HEATER — IF EQUIPPED .......... 136
ENGINE BREAK-IN RECOMMENDATIONS ........ 136
PARKING BRAKE ................................................. 137 Electric Park Brake (EPB) ............................ 137
AUTOMATIC TRANSMISSION ............................. 139
Ignition Park Interlock................................... 140
Brake/Transmission Shift Interlock
(BTSI) System ................................................ 141
9-Speed Automatic Transmission ............... 141
Gear Ranges .................................................. 141
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED ...... 144
ACTIVE NOISE CANCELLATION .......................... 144
POWER STEERING............................................... 144
STOP/START SYSTEM — IF EQUIPPED ............. 145 Autostop Mode .............................................. 145
Possible Reasons The Engine Does Not
Autostop......................................................... 145
To Start The Engine While In Autostop ........ 146To Manually Turn Off The Stop/Start
System ........................................................... 146
To Manually Turn On The Stop/Start
System ........................................................... 147
System Malfunction ...................................... 147

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7
TIRE SERVICE KIT WITH A SUBWOOFER —
IF EQUIPPED ......................................................... 306
TIRE SERVICE KIT WITHOUT A
SUBWOOFER — IF EQUIPPED............................. 312
JUMP STARTING................................................... 318 Preparations For Jump Start......................... 318Jump Starting Procedure .............................. 319
REFUELING IN EMERGENCY –
IF EQUIPPED ......................................................... 320
IF YOUR ENGINE OVERHEATS ............................ 321
MANUAL PARK RELEASE ................................... 321
FREEING A STUCK VEHICLE ............................... 323
TOWING A DISABLED VEHICLE .......................... 324
All Wheel Drive (AWD) Models ...................... 326
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 326
EVENT DATA RECORDER (EDR) ......................... 326
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 327
Maintenance Plan ......................................... 328
ENGINE COMPARTMENT .................................. 331
3.6L Engine ................................................... 331
Checking Oil Level ......................................... 332
Adding Washer Fluid .................................... 332
Maintenance-Free Battery ........................... 332Pressure Washing ......................................... 333
VEHICLE MAINTENANCE..................................... 333
Engine Oil ...................................................... 333
Engine Oil Filter ............................................. 334Engine Air Cleaner Filter ............................ 334
Accessory Drive Belt Inspection ................... 334Air Conditioner Maintenance........................ 335
Body Lubrication ........................................... 337Windshield Wiper Blades ............................. 337
Exhaust System ............................................ 341
Cooling System .............................................. 342
Brake System ............................................... 344
Automatic Transmission ............................... 345
Fuses.............................................................. 346
Bulb Replacement......................................... 354 TIRES .................................................................... 355
Tire Safety Information ................................. 355
Tires — General Information ........................ 363Tire Types....................................................... 367Spare Tires — If Equipped............................. 367Wheel And Wheel Trim Care ........................ 369Snow Traction Devices ................................. 370
Tire Rotation Recommendations ................. 372
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ..................... 372
Treadwear...................................................... 373
Traction Grades ............................................. 373Temperature Grades..................................... 373
STORING THE VEHICLE ....................................... 373
BODYWORK .......................................................... 374
Protection From Atmospheric Agents .......... 374
Body And Underbody Maintenance ............. 374
Preserving The Bodywork ............................. 374
INTERIORS ........................................................... 375
Seats And Fabric Parts ................................. 375
Plastic And Coated Parts .............................. 376
Leather Surfaces........................................... 376
Glass Surfaces ............................................. 376

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60GETTING TO KNOW YOUR VEHICLE
If the exterior mirrors were folded automatically,
they will unfold when the ignition is placed in the
ON/RUN position.
NOTE:If the mirrors were folded manually, by using the
power folding mirror switch on the driver’s door
panel, they will not automatically unfold.
OUTSIDE MIRRORS FOLDING FEATURE
All outside mirrors are hinged and may be moved
either forward or rearward to resist damage. The
hinges have three detent positions:
Full forward position
Full rearward position
Normal position
HEATED MIRRORS — IF EQUIPPED
These mirrors are heated to melt frost or
ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped) Ú page 70.
TILT SIDE MIRRORS IN REVERSE —
I
F EQUIPPED
Tilt Side Mirrors In Reverse provides automatic
outside mirror positioning which will aid the
driver’s view of the ground rearward of the front
doors. The driver's outside mirror will move slightly
downward from the present position when the vehicle is shifted into REVERSE. The driver's
outside mirror will then return to the original
position when the vehicle is shifted out of the
REVERSE position. Each stored memory setting will
have an associated Tilt Side Mirrors In Reverse
position.
NOTE:The Tilt Side Mirrors In Reverse feature is not
enabled when delivered from the factory. The Tilt
Side Mirrors In Reverse feature can be enabled or
disabled through the Uconnect system
Ú
page 189.
UNIVERSAL GARAGE DOOR OPENER
(HOMELINK®)

HomeLink® Buttons And Indicator Light

HomeLink® replaces up to three hand-held
transmitters that operate devices such as
garage door openers, motorized gates, lighting
or home security systems. The HomeLink® unit
is powered by your vehicle’s 12 Volt battery.
The HomeLink® buttons that are located in the
overhead console or sunvisor designate the
three different HomeLink® channels.
To operate HomeLink®, push and release any
of the programmed HomeLink® buttons. These
buttons will activate the devices they are
programmed to with each press of the corre -
sponding HomeLink® button.
The HomeLink® indicator light is located above
the center button Ú page 387.
BEFORE YOU BEGIN PROGRAMMING
H
OMELINK®
For efficient programming and accurate
transmission of the radio-frequency signal, it is
recommended that a new battery be placed in the
hand-held transmitter of the device that is being
programmed to the HomeLink® system. Make
sure your hand-held transmitter is programmed to
activate the device you are trying to program your
HomeLink® button to.
Ensure that your vehicle is parked outside of the
garage before you begin programming.

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100GETTING TO KNOW YOUR VEHICLE
HANDS-FREE LIFTGATE — IF EQUIPPED

Hands-Free Liftgate Activation Zone

To open the liftgate using hands-free activation,
use a straight in and out kicking motion under the
vehicle activation zone in the general location
below the liftgate door handle. Do not move your
foot sideways or in a sweeping motion or the
sensors may not detect the motion.
Vehicles Equipped With A Trailer Tow Package
NOTE:If your vehicle is equipped with the Trailer Tow
Package, the hands-free activation zone(s) for the
Power Liftgate will be located on the left and right
side of the receiver. Use a straight kicking motion
under either activation zone to open the
Hands-Free Liftgate.
Hands-Free Liftgate Trailer Tow Activation Zones

When a valid kicking motion is completed, the
liftgate will chime, the hazard lights will flash and
the liftgate will open after approximately one
second. This assumes all options are enabled in
the Uconnect system.
NOTE:Opening the Hands-Free Liftgate requires a valid
Passive Entry key fob within 5 ft (1.5 m) of the door
handle. If a valid Passive Entry key fob is not within
5 ft (1.5 m), the liftgate will not respond to any
kicks.
NOTE:
The Hands-Free Liftgate will only operate when
the transmission is in PARK.
If anything obstructs the Hands-Free Liftgate
while it is opening or closing, the liftgate will
automatically reverse to the closed position,
provided it meets sufficient resistance.
There are pinch sensors attached to the side of
the liftgate opening. Light pressure anywhere
along these strips will cause the liftgate to
return to the open position.
If the power liftgate encounters multiple
obstructions within the same cycle, the system
will automatically stop. If this occurs, the liftgate
must be operated manually.
The power liftgate will release, but not power
open, in temperatures below −12°F (−24°C).
Be sure to remove any buildup of snow or ice
from the liftgate before opening the liftgate.
If the liftgate is left open for an extended period
of time, the liftgate may need to be closed
manually to reset power liftgate functionality.
CAUTION!
The Hands-Free Liftgate feature may be turned
on or off in Uconnect Settings. The Hands-Free
Liftgate feature should be turned off during
jacking, tire changing, and vehicle service
Ú page 189.

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STARTING AND OPERATING135
To Turn On The Engine Using ENGINE
START/STOP Button

1. The transmission must be in PARK or NEUTRAL.

2. Press and hold the brake pedal while pushing the ENGINE START/STOP button once.
To release the parking brake manually, the ignition
switch must be in the ON/RUN position. Press on
the brake pedal, then push the parking brake
switch momentarily.
If the driver shifts into PARK while moving, the
vehicle may Park.
PARK will engage ONLY when vehicle speed is
1.2 mph (1.9 km/h) or less.
The message “ Vehicle Speed is Too High to Shift
to P” will display in the instrument cluster display if
vehicle speed is above 1.2 mph (1.9 km/h). The
gear position indicator will blink continuously until
the gear selector is returned to the proper position,
or the requested shift can be completed.
COLD WEATHER OPERATION
(B
ELOW –22°F OR −30°C)
To ensure reliable starting at these temperatures,
use of an externally powered electric engine block
heater (available from an authorized dealer) is
recommended.
AFTER STARTING — WARMING UP THE
E
NGINE
The idle speed is controlled automatically and it
will decrease as the engine warms up.
IF ENGINE FAILS TO START WARNING!
If vehicle speed is not below 1.2 mph (1.9 km/h)
when the driver shifts into PARK, the
transmission will default to NEUTRAL until the
vehicle speed drops below 1.2 mph (1.9 km/h)
and the above conditions are met, enabling
AutoPark. A vehicle left in the NEUTRAL position
can roll. As an added precaution, always apply
the parking brake when exiting the vehicle.WARNING!
Never pour fuel or other flammable liquid into
the throttle body air inlet opening in an
attempt to start the vehicle. This could result
in flash fire causing serious personal injury.
Do not attempt to push or tow your vehicle to
get it started. Vehicles equipped with an auto -
matic transmission cannot be started this
way. Unburned fuel could enter the catalytic
converter and once the engine has started,
ignite and damage the converter and vehicle.
If the vehicle has a discharged battery,
booster cables may be used to obtain a start
from a booster battery or the battery in
another vehicle. This type of start can be
dangerous if done improperly Ú page 318.
4

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STARTING AND OPERATING137
While cruising, brief full-throttle acceleration within
the limits of local traffic laws contributes to a good
break-in. Wide-open throttle acceleration in low
gear can be detrimental and should be avoided.
The engine oil installed in the engine at the factory
is a high-quality energy conserving type lubricant.
Oil changes should be consistent with anticipated
climate conditions under which vehicle operations
will occur. For the recommended viscosity and
quality grades Ú page 333.
NOTE:A new engine may consume some oil during its first
few thousand miles (kilometers) of operation. This
should be considered a normal part of the break-in
and not interpreted as a problem.
PARKING BRAKE
ELECTRIC PARK BRAKE (EPB)
Your vehicle is equipped with an EPB that offers
simple operation, and some additional features
that make the parking brake more convenient and
useful. The parking brake is primarily intended to prevent
the vehicle from rolling while parked. Before
leaving the vehicle, make sure that the parking
brake is applied. Also, be certain to leave the
transmission in PARK.
You can engage the parking brake in two ways;
Manually, by applying the parking brake switch.
Automatically, by enabling the Auto Park Brake
feature in the customer programmable features
Ú
page 189.
The EPB is located in the integrated center stack.

Electric Park Brake Switch

To apply the parking brake manually, push the
switch momentarily. You may hear a sound from
the back of the vehicle while the parking brake
engages. Once the parking brake is fully engaged,
the BRAKE warning lamp in the instrument cluster
and an indicator on the switch will illuminate. If your foot is on the brake pedal while you apply
the parking brake, you may notice a small amount
of brake pedal movement. The parking brake can
be applied even when the ignition switch is OFF,
however, it can only be released when the ignition
switch in the ACC or ON/RUN position.
NOTE:The EPB fault lamp will illuminate if the EPB switch
is held for longer than 180 seconds. The light will
extinguish upon releasing the switch.
If the Auto Park Brake feature is enabled, the
parking brake will automatically engage whenever
the transmission is placed into PARK. Once the
parking brake is engaged, the BRAKE warning
lamp in the instrument cluster and the LED
indicator on the switch will illuminate. If your foot is
on the brake pedal, you may notice a small amount
of brake pedal movement while the parking brake
is engaging.
The parking brake will release automatically when
the ignition is cycled to the ON/RUN position, the
transmission is in DRIVE or REVERSE, and the
driver seat belt is buckled and an attempt is made
to drive the vehicle away by pressing the
accelerator pedal.
To release the parking brake manually, the ignition
switch must be in the ON/RUN position. Press on
the brake pedal, then push the parking brake
switch momentarily.
CAUTION!
Never use Non-Detergent Oil or Straight Mineral
Oil in the engine or damage may result.
4

21_RUP_OM_EN_USC_t.book Page 137

STARTING AND OPERATING139
(Continued)
Auto Park Brake
The Electric Park Brake (EPB) can be programmed
to be applied automatically whenever the vehicle is
at a standstill and the automatic transmission is
placed in PARK. Auto Park Brake is enabled and
disabled by customer selection through the
customer programmable features Ú page 189.
SafeHold
SafeHold is a safety feature of the Electric Park
Brake (EPB) system that will engage the parking
brake automatically if the vehicle is left unsecured.
If the automatic transmission is not in PARK, the
seat belt is unbuckled, the driver door is open, the
vehicle is at a standstill, and there is no attempt to
press the brake pedal or accelerator pedal, the
parking brake will automatically engage to prevent
the vehicle from rolling.
SafeHold can be temporarily bypassed by pushing
the EPB while the driver door is open and brake
pedal is pressed. Once manually bypassed,
SafeHold will be enabled again once the vehicle
reaches 12 mph (20 km/h) or the ignition is cycled
to the OFF position and back to ON again.
Brake Service Mode
We recommend having your brakes serviced by an
authorized dealer. You should only make repairs
for which you have the knowledge and the right
equipment. You should only enter Brake Service
Mode during brake service. When servicing your rear brakes, it may be
necessary for you or your technician to push the
rear piston into the rear caliper bore. With the
Electric Park Brake (EPB) system, this can only be
done after retracting the EPB actuator.
Fortunately, actuator retraction can be done easily
by entering the brake service in your vehicle
Ú
page 189. This menu based system will guide
you through the steps necessary to retract the EPB
actuator in order to perform rear brake service.
Brake Service Mode has requirements that must
be met in order to be activated:
The vehicle must be at a standstill.
The parking brake must be unapplied.
The transmission must be in PARK or NEUTRAL.
While in service mode, the EPB fault lamp will flash
continuously while the ignition switch is ON.
When brake service work is complete, the following
steps must be followed to reset the parking brake
system to normal operation:
Ensure the vehicle is at a standstill.
Press the brake pedal with moderate force.
Apply the EPB.
AUTOMATIC TRANSMISSION
You must press and hold the brake pedal while
shifting out of PARK.
WARNING!
You can be badly injured working on or around a
motor vehicle. Do only that service work for
which you have the knowledge and the right
equipment. If you have any doubt about your
ability to perform a service job, take your vehicle
to a competent mechanic.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when exiting the vehicle to
guard against vehicle movement and possible
injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
4

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STARTING AND OPERATING141
BRAKE/TRANSMISSION SHIFT
I
NTERLOCK (BTSI) SYSTEM
This vehicle is equipped with a BTSI that holds the
transmission gear selector in PARK unless the
brakes are applied. To shift the transmission out of
PARK, the engine must be running and the brake
pedal must be pressed. The brake pedal must also
be pressed to shift from NEUTRAL into DRIVE or
REVERSE when the vehicle is stopped or moving at
low speeds.
9-SPEED AUTOMATIC TRANSMISSION
The transmission is controlled using a rotary
electronic gear selector located on the center
console. The transmission gear selector has PARK,
REVERSE, NEUTRAL, DRIVE, and LOW shift
positions. Using the LOW position manually
downshifts the transmission to a lower gear based
on vehicle speed. The transmission gear range
(PRNDL) is displayed both above the gear selector
and in the instrument cluster. To select a gear
range, simply rotate the gear selector. Push down
on the gear selector and then rotate it, to access
the L position. You must also press the brake pedal
to shift the transmission out of PARK (or NEUTRAL,
when stopped or moving at low speeds). To shift
past multiple gear ranges at once (such as PARK to
DRIVE), simply rotate the gear selector to the
appropriate detent. Select the DRIVE range for
normal driving.
NOTE:In the event of a mismatch between the gear
selector position and the actual transmission gear
(for example, driver selects PARK while driving),
the position indicator will blink continuously until
the selector is returned to the proper position, or
the requested shift can be completed.
The electronically controlled transmission adapts
its shift schedule based on driver inputs, along
with environmental and road conditions. The
transmission electronics are self-calibrating;
therefore, the first few shifts on a new vehicle may
be somewhat abrupt. This is a normal condition,
and precision shifts will develop within a few
hundred miles (kilometers).
The 9-speed transmission has been developed to
meet the needs of current and future FWD/AWD
vehicles. Software and calibration is refined to
optimize the customer’s driving experience and
fuel economy. By design, some vehicle and
driveline combinations utilize NINTH gear only in
very specific driving situations and conditions.
Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle is
stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.
Transmission Gear Selector

GEAR RANGES
Do not press the accelerator pedal when shifting
from PARK or NEUTRAL into another gear range.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before acceler
-
ating. This is especially important when the engine
is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use PARK
while the vehicle is in motion. Apply the parking
brake when exiting the vehicle in this range.
4

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146STARTING AND OPERATING
HVAC is set to full defrost mode at a high blower
speed.
HVAC is set to MAX A/C.
Engine has not reached normal operating
temperature.
The transmission is not in a forward gear.
Hood is open.
Brake pedal is not pressed with sufficient pres -
sure.
Accelerator pedal input.
Engine temp is too high.
5 mph (8 km/h) threshold has not been
achieved from previous Autostop.
Steering angle is beyond threshold.
Vehicle at too high of an altitude.
Ambient temperature is beyond operating
range.
Stop/Start related system malfunction.
It may be possible for the vehicle to be driven
several times without the Stop/Start system going
into a STOP/START READY state under more
extreme conditions of the items listed above.
TO START THE ENGINE WHILE IN
A
UTOSTOP
While in a forward gear, the engine will start when
the brake pedal is released or the throttle pedal is
pressed. The transmission will automatically
re-engage upon engine restart.
Conditions That Will Cause The Engine To Start
Automatically While In Autostop:
The transmission selector is moved out of
DRIVE.
To maintain cabin temperature comfort.
HVAC is set to full defrost mode.
HVAC system temperature or fan speed is
manually adjusted.
Battery voltage drops too low. During this time a
message will display "Stop/Start Not Ready
Battery Charging".
Stop/Start OFF switch is pushed.
Stop/Start related system malfunction.
TO MANUALLY TURN OFF THE STOP/
S
TART SYSTEM

Stop/Start OFF Button

Push the Stop/Start OFF switch (located on the
switch bank). The light on the switch will illuminate.
The “STOP/START OFF” message will appear in the
instrument cluster display and the autostop mode
will be disabled Ú page 123.
NOTE:The Stop/Start system will reset itself back to the
ON mode every time the ignition is turned OFF and
back ON.

21_RUP_OM_EN_USC_t.book Page 146

SAFETY239
Disabling And Enabling HSA
This feature can be turned on or turned off. To
change the current setting, proceed as follows:
Úpage 189.
Towing With HSA
HSA will also provide assistance to mitigate roll
back while towing a trailer.
Rain Brake Support (RBS)
RBS may improve braking performance in wet
conditions. It will periodically apply a small amount
of brake pressure to remove any water buildup on
the front brake rotors. It functions when the
windshield wipers are in LO or HI speed. When RBS
is active, there is no notification to the driver and
no driver interaction is required.
Ready Alert Braking (RAB)
RAB may reduce the time required to reach full
braking during emergency braking situations. It
anticipates when an emergency braking situation
may occur by monitoring how fast the throttle is
released by the driver. The Electronic Brake
Control (EBC) system will prepare the brake system
for a panic stop.
Traction Control System (TCS)
The TCS monitors the amount of wheel spin of
each of the driven wheels. If wheel spin is
detected, the TCS may apply brake pressure to the
spinning wheel(s) and/or reduce vehicle power to
provide enhanced acceleration and stability. A
feature of the TCS, Brake Limited Differential (BLD)
functions similarly to a limited slip differential and
controls the wheel spin across a driven axle. If one
wheel on a driven axle is spinning faster than the
other, the system will apply the brake of the
spinning wheel. This will allow more vehicle torque
to be applied to the wheel that is not spinning. BLD
may remain enabled even if TCS and the Electronic
Stability Control (ESC) are in reduced modes.
WARNING!
There may be situations where the Hill Start
Assist (HSA) will not activate and slight rolling
may occur, such as on minor hills or with a
loaded vehicle, or while pulling a trailer. HSA is
not a substitute for active driving involvement. It
is always the driver’s responsibility to be
attentive to distance to other vehicles, people,
and objects, and most importantly brake
operation to ensure safe operation of the vehicle
under all road conditions. Your complete
attention is always required while driving to
maintain safe control of your vehicle. Failure to
follow these warnings can result in a collision or
serious personal injury.
WARNING!
If you use a trailer brake controller with your
trailer, the trailer brakes may be activated and
deactivated with the brake switch. If so, there
may not be enough brake pressure to hold
both the vehicle and the trailer on a hill when
the brake pedal is released. In order to avoid
rolling down an incline while resuming accel -
eration, manually activate the trailer brake or
apply more vehicle brake pressure prior to
releasing the brake pedal.
HSA is not a parking brake. Always apply the
parking brake fully when exiting your vehicle.
Also, be certain to place the transmission in
PARK.
Failure to follow these warnings can result in a
collision or serious personal injury.
6

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