torque CHRYSLER PACIFICA HYBRID 2021 Owners Manual
[x] Cancel search | Manufacturer: CHRYSLER, Model Year: 2021, Model line: PACIFICA HYBRID, Model: CHRYSLER PACIFICA HYBRID 2021Pages: 401, PDF Size: 26.88 MB
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8 
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN)......... 377
BRAKE SYSTEM ................................................... 377
WHEEL AND TIRE TORQUE 
SPECIFICATIONS .................................................. 377
Torque Specifications ................................... 377
FUEL REQUIREMENTS  ........................................ 378
3.6L Engine.................................................... 378
Reformulated Gasoline ................................. 378Gasoline/Oxygenate Blends ......................... 379Do Not Use E-85 In Non-Flex Fuel 
Vehicles .......................................................... 379
CNG And LP Fuel System Modifications ...... 379
Methylcyclopentadienyl Manganese
Tricarbonyl (MMT) In Gasoline...................... 379Materials Added To Fuel  .............................. 380Fuel System Cautions ................................... 380
FLUID CAPACITIES ............................................... 381
ENGINE FLUIDS AND LUBRICANTS ................... 382
CHASSIS FLUIDS AND LUBRICANTS ................. 383
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE  ........................................... 384
Prepare For The Appointment ...................... 384Prepare A List ................................................ 384Be Reasonable With Requests..................... 384
IF YOU NEED ASSISTANCE  ............................... 384
FCA US LLC Customer Center....................... 384
FCA Canada Inc. Customer Center............... 384
Mexico ............................................................ 385
Puerto Rico And US Virgin Islands................ 385
Customer Assistance For The Hearing 
Or Speech Impaired 
(TDD/TTY) ...................................................... 385
Service Contract ............................................ 385 WARRANTY INFORMATION ................................ 386
MOPAR® PARTS ................................................. 386
REPORTING SAFETY DEFECTS .......................... 386
In The 50 United States And 
Washington, D.C............................................ 386
In Canada ...................................................... 386
PUBLICATION ORDER FORMS ........................... 387
GENERAL INFORMATION.................................... 387
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GETTING TO KNOW YOUR INSTRUMENT PANEL129
YELLOW INDICATOR LIGHTS
Automatic Emergency Braking (AEB) OFF 
Indicator Light — If Equipped
This indicator light illuminates to indicate 
that Forward Collision Warning is off.
GREEN INDICATOR LIGHTS
Adaptive Cruise Control (ACC) Set With 
Target Vehicle Detected Light — If 
Equipped  
This indicator light will illuminate when 
the Adaptive Cruise Control speed is SET 
and the vehicle in front is detected  
Úpage 149.
Adaptive Cruise Control (ACC) Set With No 
Target Detected Light — If Equipped  
This indicator light will illuminate when 
the Adaptive Cruise Control speed is SET 
and there is no vehicle in front detected  
Úpage 149.
Cruise Control Set Indicator Light — 
If Equipped  
This indicator light will illuminate when 
the cruise control is set to the desired 
speed  Ú page 147.
Front Fog Indicator Light — If Equipped
This indicator light will illuminate when 
the front fog lights are on.
KeySense Indicator Light — If Equipped
The KeySense indicator is illuminated 
when a KeySense key is detected upon 
startup of the vehicle. The indicator will 
remain lit for the entire key cycle as a 
reminder that the KeySense key is in use. While 
the KeySense key is in use, the vehicle will respond 
to settings associated with the KeySense profile  
Ú page 14.
LaneSense Indicator Light — If Equipped
The LaneSense indicator light illuminates 
solid green when both lane markings 
have been detected and the system is 
“armed” and ready to provide visual and 
torque warnings if an unintentional lane departure 
occurs  Ú page 168.
Parking/Headlights On Indicator Light 
This indicator light will illuminate when 
the parking lights or headlights are 
turned on.
Stop/Start Active Indicator Light —
If Equipped
This indicator light will illuminate when 
the Stop/Start function is in “Autostop” 
mode  Úpage 145.
Turn Signal Indicator Lights  
When the left or right turn signal is 
activated, the turn signal indicator will 
flash independently and the 
corresponding exterior turn signal lamps 
will flash. Turn signals can be activated when the 
multifunction lever is moved down (left) or up 
(right).
NOTE:
A continuous chime will sound if the vehicle is 
driven more than 1 mile (1.6 km) with either 
turn signal on.
Check for an inoperative outside light bulb if 
either indicator flashes at a rapid rate.
3
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132  (Continued)
STARTING AND OPERATING
STARTING THE ENGINE  
Before starting your vehicle, adjust your seat, 
adjust both inside and outside mirrors, and fasten 
your seat belts. Start the engine with the gear selector in the 
NEUTRAL (N) or PARK (P) position. Apply the brake 
before shifting to any driving range.
NORMAL STARTING   
To Turn On The Engine Using ENGINE START/
STOP Button
1. The transmission must be in PARK or NEUTRAL.
2. Press and hold the brake pedal while pushing  the ENGINE START/STOP button once.
3. The system starts the vehicle. If the vehicle  fails to start, the starter will disengage 
automatically after 10 seconds.
4. If you wish to stop the cranking of the engine  prior to the engine starting, push the button 
again. ENGINE START/STOP Button Functions — With 
Driver’s Foot OFF The Brake Pedal (In PARK Or 
NEUTRAL Position)
The ENGINE START/STOP button operates similar 
to an ignition switch. It has three positions; OFF, 
ACC, and ON/RUN. To change the ignition positions 
without starting the vehicle and to use the 
accessories follow these steps:
Start with the ignition in the OFF position.
Push the ENGINE START/STOP button once to 
place the ignition to the ACC position (instru
-
ment cluster will display “ACC”).
Push the ENGINE START/STOP button a second 
time to place the ignition to the ON/RUN posi -
tion (instrument cluster will display “ON/RUN”).
Push the ENGINE START/STOP button a third 
time to return the ignition to the OFF position 
(instrument cluster will display “OFF”).
NOTE:Only press one pedal at a time while driving the 
vehicle. Torque performance of the vehicle could 
be reduced if both pedals are pressed at the same 
time. If pressure is detected on both pedals simul -
taneously, a warning message will display in the 
instrument cluster  Ú page 113.
WARNING!
When exiting the vehicle, always remove the 
key fob from the vehicle and lock your vehicle.
Never leave children alone in a vehicle, or with 
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended 
is dangerous for a number of reasons. A child 
or others could be seriously or fatally injured. 
Children should be warned not to touch the 
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle, 
or in a location accessible to children, and do 
not leave the ignition of a vehicle equipped 
with Keyless Enter ’n Go™ in the ACC or ON/
RUN mode. A child could operate power 
windows, other controls, or move the vehicle.
Do not leave children or animals inside parked 
vehicles in hot weather. Interior heat build-up 
may cause serious injury or death.
WARNING!
21_RUP_OM_EN_USC_t.book  Page 132   
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STARTING AND OPERATING143
The following indicators should be used to ensure 
that you have properly engaged the transmission 
into the PARK position:
Look at the transmission gear position display 
and verify that it indicates the PARK position (P), 
and is not blinking.
With brake pedal released, verify that the gear 
selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. 
Shift into REVERSE only after the vehicle has come 
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for 
prolonged periods with the engine running. The 
engine may be started in this range. Apply the 
parking brake and shift the transmission into PARK 
if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and 
highway driving. It provides the smoothest upshifts 
and downshifts, and the best fuel economy. The 
transmission automatically upshifts through all 
forward gears. The DRIVE position provides 
optimum driving characteristics under all normal 
operating conditions.
If the transmission temperature exceeds normal 
operating limits, the transmission controller may 
modify the transmission shift schedule, reduce 
engine torque, and/or expand the range of torque 
converter clutch engagement. This is done to 
prevent transmission damage due to overheating.
If the transmission becomes extremely hot, the 
“Transmission Temperature Warning Light” will 
illuminate, a warning message will appear in the 
instrument cluster, and the transmission may 
operate differently until the transmission cools 
down. During cold temperatures, transmission operation 
may be modified depending on engine and 
transmission temperature as well as vehicle 
speed. This feature improves warm up time of the 
engine and transmission to achieve maximum 
efficiency. Engagement of the torque converter 
clutch, and shifts into EIGHTH or NINTH gear, are 
inhibited until the transmission fluid is warm  
Ú
page 144. Normal operation will resume once 
the transmission temperature has risen to a 
suitable level.LOW (L)
Use this range for engine braking when 
descending very steep grades. In this range, the 
transmission will downshift for increased engine 
braking. To access the LOW position, push down 
on the gear selector and rotate it fully clockwise.
Transmission Limp Home Mode
Transmission function is monitored electronically 
for abnormal conditions. If a condition is detected 
that could result in transmission damage, 
Transmission Limp Home Mode is activated. In this 
mode, the transmission may operate only in a fixed 
gear, or may remain in NEUTRAL. The Malfunction 
Indicator Light (MIL) may be illuminated. Limp 
Home Mode may allow the vehicle to be driven to 
an authorized dealer for service without damaging 
the transmission.
WARNING!
Do not coast in NEUTRAL and never turn off the 
ignition to coast down a hill. These are unsafe 
practices that limit your response to changing 
traffic or road conditions. You might lose control 
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any 
other reason with the transmission in NEUTRAL 
can cause severe transmission damage.
For Recreational Towing  Ú page 185.
For Towing A Disabled Vehicle  Ú page 324.
4
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144STARTING AND OPERATING  
In the event of a momentary problem, the 
transmission can be reset to regain all forward 
gears by performing the following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible.  If not, shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the  engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the  problem is no longer detected, the 
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we 
recommend that you visit an authorized dealer at 
your earliest possible convenience. An authorized 
dealer has diagnostic equipment to assess the 
condition of your transmission. If the transmission 
cannot be reset, authorized dealer service is 
required.
Torque Converter Clutch
A feature designed to improve fuel economy has 
been included in the automatic transmission on 
your vehicle. A clutch within the torque converter 
engages automatically at calibrated speeds. This 
may result in a slightly different feeling or response 
during normal operation in the upper gears.  When the vehicle speed drops or during some 
accelerations, the clutch automatically 
disengages.
NOTE:The torque converter clutch will not engage until 
the engine and/or transmission is warm (usually 
after 1 to 3 miles [2 to 5 km] of driving). Because 
the engine speed is higher when the torque 
converter clutch is not engaged, it may seem as if 
the transmission is not shifting properly when the 
vehicle is cold. This is normal. The torque converter 
clutch will function normally once the powertrain is 
sufficiently warm.
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED 
This feature provides on-demand All-Wheel Drive 
(AWD). The system is automatic with no driver 
inputs or additional driving skills required. Under 
normal driving conditions, the front wheels provide 
most of the traction. If the front wheels begin to 
lose traction, power is shifted automatically to the 
rear wheels. The greater the front wheel traction 
loss, the greater the power transfer to the rear 
wheels.
Additionally, on dry pavement under heavy throttle 
input (where one may have no wheel spin), torque 
will be sent to the rear in a pre-emptive effort to 
improve vehicle launch and performance 
characteristics.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise 
Cancellation System. This system is designed to 
address exhaust and engine noise. The system 
relies on four microphones embedded in the 
headliner, which monitor exhaust and engine 
noise, and assists an onboard frequency 
generator, which creates counteracting sound 
waves in the audio system’s speakers. This helps 
keep the vehicle quiet at idle and during drive.
POWER STEERING
The electric power steering system will provide 
increased vehicle response and ease of 
maneuverability. The power steering system 
adapts to different driving conditions.
CAUTION!
All wheels must have the same size and type 
tires. Unequal tire sizes must not be used. 
Unequal tire size may cause failure of the power 
transfer unit.
WARNING!
Continued operation with reduced assist could 
pose a safety risk to yourself and others. Service 
should be obtained as soon as possible.
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168STARTING AND OPERATING  
The system will cancel the maneuver if the 
vehicle speed exceeds 5 mph (7 km/h) during 
active steering guidance into the parking space. 
The system will provide a warning to the driver 
at 3 mph (5 km/h) that tells them to slow down. 
The driver is then responsible for completing the 
maneuver if the system is canceled.
If the system is canceled during the maneuver 
for any reason, the driver must take control of 
the vehicle.
LANESENSE — IF EQUIPPED 
LANESENSE OPERATION
The LaneSense system is operational at speeds 
above 37 mph (60 km/h) and below 112 mph 
(180 km/h). It uses a forward looking camera to 
detect lane markings and measure vehicle 
position within the lane boundaries. When both lane markings are detected and the 
driver drifts out of the lane (no turn signal applied), 
the LaneSense system provides a haptic warning 
in the form of torque applied to the steering wheel, 
as well as a visual warning in the instrument 
cluster display, to prompt the driver to remain 
within the lane boundaries.
The driver may manually override the haptic 
warning by applying force into the steering wheel at 
any time.
When only a single lane marking is detected and 
the driver unintentionally drifts across that lane 
marking (no turn signal applied), the LaneSense 
system provides a visual warning through the 
instrument cluster display to prompt the driver to 
remain within the lane. When only a single lane 
marking is detected, a haptic or a torque warning 
will not be provided.
NOTE:When operating conditions have been met, the 
LaneSense system will monitor if the driver’s 
hands are on the steering wheel and provide an 
audible and visual warning to the driver when the 
driver’s hands are not detected on the steering 
wheel. The system will cancel if the driver does not 
return their hands to the wheel.
WARNING!
Drivers must be careful when performing 
parallel or perpendicular parking maneuvers 
even when using the ParkSense Active Park 
Assist system. Always check carefully behind 
and in front of your vehicle, look behind and in 
front of you, and be sure to check for 
pedestrians, animals, other vehicles, 
obstructions, and blind spots before backing up 
and moving forward. You are responsible for 
safety and must continue to pay attention to 
your surroundings. Failure to do so can result in 
serious injury or death.
CAUTION!
The ParkSense Active Park Assist system is 
only a parking aid and it is unable to recognize 
every obstacle, including small obstacles. 
Parking curbs might be temporarily detected 
or not detected at all. Obstacles located above 
or below the sensors will not be detected 
when they are in close proximity.
The vehicle must be driven slowly when using 
the ParkSense Active Park Assist system in 
order to be able to stop in time when an 
obstacle is detected. It is recommended that 
the driver looks over his/her shoulder when 
using the ParkSense Active Park Assist 
system.
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170STARTING AND OPERATING  
Left Lane Departure — Both Lane Lines Detected
When the LaneSense system is on, the lane 
lines turn from gray to white. The LaneSense 
telltale   is solid green when both lane mark -
ings have been detected and the system is 
“armed” to provide visual warnings in the instru -
ment cluster display and a torque warning in the 
steering wheel if an unintentional lane depar -
ture occurs.
Lanes Sensed (White Lines) With Green Telltale
When the LaneSense system senses a lane drift 
situation, the left inside and outside lane lines 
turn solid yellow. The LaneSense telltale   
changes from solid green to solid yellow. At this 
time torque is applied to the steering wheel in 
the opposite direction of the lane boundary.
For example: If approaching the left side of the 
lane the steering wheel will turn to the right.
Lane Sensed (Solid Yellow Inside Line, Solid Yellow  Outside Line) With Solid Yellow Telltale
When the LaneSense system senses the lane 
has been approached and is in a lane departure 
situation, the left inside lane line flashes yellow 
(on/off) while the left outside line remains solid 
yellow. The LaneSense telltale   changes from 
solid yellow to flashing yellow. At this time 
torque is applied to the steering wheel in the 
opposite direction of the lane boundary.
For example: If approaching the left side of the 
lane the steering wheel will turn to the right.
Lane Approached (Flashing Yellow Inside Line, Solid 
Yellow Outside Line) With Flashing Yellow Telltale
NOTE:The LaneSense system operates with similar 
behavior for a right lane departure.  
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STARTING AND OPERATING171
CHANGING LANESENSE STATUS
The LaneSense system has settings to adjust the 
intensity of the torque warning and the warning 
zone sensitivity (Early/Medium/Late) that you can 
configure through the Uconnect system  
Úpage 189.
NOTE:
When enabled the system operates above 
37 mph (60 km/h) and below 112 mph 
(180 km/h).
The warnings are disabled with use of the turn 
signal.
The system will not apply torque to the steering 
wheel whenever a safety system engages 
(Anti-Lock Brakes, Traction Control System, 
Electronic Stability Control, Forward Collision 
Warning, etc.).
PARKVIEW REAR BACK UP CAMERA   
The ParkView Rear Back Up Camera allows you to 
see an on-screen image of the rear surroundings of 
your vehicle whenever the gear selector is put into 
REVERSE. The image will be displayed on the 
touchscreen display along with a caution note 
“Check Entire Surroundings” across the top of the 
screen. After five seconds, this note will disappear. 
The ParkView Rear Back Up Camera is located on 
the rear of the vehicle above the rear license plate.
NOTE:The ParkView Rear Back Up Camera has program -
mable modes of operation that may be selected 
through the Uconnect system  Ú page 189.
ParkView Camera Location
When the vehicle is shifted out of REVERSE (with 
camera delay turned off), the rear camera mode is 
exited and the previous screen appears.
When the vehicle is shifted out of REVERSE (with 
camera delay turned on), the camera image will 
continue to be displayed for up to 10 seconds 
unless the vehicle speed exceeds 8 mph (13 km/
h), the vehicle is shifted into PARK, or the ignition 
is placed in the OFF position. A touchscreen button to disable display of the 
camera image is made available when the vehicle 
is not in REVERSE gear. Display of the camera 
image after shifting out of REVERSE can be 
disabled via a touchscreen button personalization 
entry in the camera settings menu.
When enabled, active guidelines are overlaid on 
the image to illustrate the width of the vehicle and 
its projected backup path based on the steering 
wheel position.
Different colored zones indicate the distance to 
the rear of the vehicle.
The following table shows the approximate 
distances for each zone:
NOTE:If snow, ice, mud, or any foreign substance builds 
up on the camera lens, clean the lens, rinse with 
water, and dry with a soft cloth. Do not cover the 
lens.
Zone
Distance To The Rear Of 
The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 6.5 ft (30 cm - 2 m)
Green 6.5 ft or greater 
(2 m or greater)
4
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SAFETY235
If the ABS Warning Light is on, the brake system 
should be serviced as soon as possible to restore 
the benefits of anti-lock brakes. If the ABS Warning 
Light does not come on when the ignition is placed 
in the ON/RUN mode, have the light repaired as 
soon as possible.
ELECTRONIC BRAKE CONTROL (EBC) 
S
YSTEM 
Your vehicle is equipped with an advanced 
Electronic Brake Control (EBC) system. This system 
includes Anti-Lock Brake System (ABS), Brake 
Assist System (BAS), Electronic Brake Force 
Distribution (EBD), Electronic Roll Mitigation 
(ERM), Electronic Stability Control (ESC), Hill Start 
Assist (HSA), and Traction Control System 
(TCS).These systems work together to enhance 
both vehicle stability and control in various driving 
conditions.
Your vehicle may also be equipped with Dynamic 
Steering Torque (DST), Ready Alert Braking (RAB), 
Rain Brake Support (RBS) and Trailer Sway Control 
(TSC).
Brake Assist System (BAS) 
The BAS is designed to optimize the vehicle’s 
braking capability during emergency braking 
maneuvers. The system detects an emergency 
braking situation by sensing the rate and amount 
of brake application and then applies optimum 
pressure to the brakes. This can help reduce 
braking distances. The BAS complements the 
Anti-Lock Brake System (ABS). Applying the brakes 
very quickly results in the best BAS assistance. To 
receive the benefit of the system, you must apply 
continuous braking pressure during the stopping 
sequence (do not “pump” the brakes). Do not 
reduce brake pedal pressure unless braking is no 
longer desired. Once the brake pedal is released, 
the BAS is deactivated.
Brake System Warning Light
The red Brake System Warning Light will turn on 
when the ignition is placed in the ON/RUN mode 
and may stay on for as long as four seconds.
If the Brake System Warning Light remains on or 
comes on while driving, it indicates that the brake 
system is not functioning properly and that 
immediate service is required. If the Brake System 
Warning Light does not come on when the ignition 
is placed in the ON/RUN mode, have the light 
repaired as soon as possible.
Dynamic Steering Torque (DST)
DST is a feature of the ESC and Electric Power 
Steering (EPS) modules that provides torque at the 
steering wheel for certain driving conditions in 
which the ESC module is detecting vehicle 
instability. The torque that the steering wheel 
receives is only meant to help the driver realize 
optimal steering behavior in order to reach/
maintain vehicle stability. The only notification the 
driver receives that the feature is active, is the 
torque applied to the steering wheel.
WARNING!
The Brake Assist System (BAS) cannot prevent 
the natural laws of physics from acting on the 
vehicle, nor can it increase the traction afforded 
by prevailing road conditions. BAS cannot 
prevent collisions, including those resulting from 
excessive speed in turns, driving on very slippery 
surfaces, or hydroplaning. The capabilities of a 
BAS-equipped vehicle must never be exploited in 
a reckless or dangerous manner, which could 
jeopardize the user's safety or the safety of 
others.
6
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236SAFETY  
NOTE:The DST feature is only meant to help the driver 
realize the correct course of action through small 
torques on the steering wheel, which means the 
effectiveness of the DST feature is highly 
dependent on the driver’s sensitivity and overall 
reaction to the applied torque. It is very important 
to realize that this feature will not steer the vehicle, 
meaning the driver is still responsible for steering 
the vehicle.
Electronic Brake Force Distribution (EBD)
The EBD function manages the distribution of the 
braking torque between the front and rear axles by 
limiting braking pressure to the rear axle. This is 
done to prevent overslip of the rear wheels to avoid 
vehicle instability, and to prevent the rear axle from 
entering the Anti-Lock Brake System (ABS) before 
the front axle.
Electronic Roll Mitigation (ERM)
ERM anticipates the potential for wheel lift by 
monitoring the driver’s steering wheel input and 
the speed of the vehicle. When ERM determines 
that the rate of change of the steering wheel angle 
and vehicle’s speed are sufficient to potentially 
cause wheel lift, it then applies the appropriate 
brake and may also reduce engine power to lessen 
the chance that wheel lift will occur. ERM can only 
reduce the chance of wheel lift occurring during 
severe or evasive driving maneuvers; it cannot 
prevent wheel lift due to other factors, such as 
road conditions, leaving the roadway, striking 
objects or other vehicles.
Electronic Stability Control (ESC) 
ESC enhances directional control and stability of 
the vehicle under various driving conditions. ESC 
corrects for oversteering or understeering of the 
vehicle by applying the brake of the appropriate 
wheel(s) to assist in counteracting the above 
conditions. Engine power may also be reduced to 
help the vehicle maintain the desired path.
Oversteer — when the vehicle is turning more 
than appropriate for the steering wheel position.
Understeer — when the vehicle is turning less 
than appropriate for the steering wheel position.
ESC uses sensors in the vehicle to determine the 
vehicle path intended by the driver and compares 
it to the actual path of the vehicle. When the actual 
path does not match the intended path, ESC 
applies the brake of the appropriate wheel to 
assist in counteracting the oversteer or understeer 
condition.
WARNING!
Many factors, such as vehicle loading, road 
conditions and driving conditions, influence the 
chance that wheel lift or rollover may occur. ERM 
cannot prevent all wheel lift or rollovers, 
especially those that involve leaving the roadway 
or striking objects or other vehicles. The 
capabilities of an ERM-equipped vehicle must 
never be exploited in a reckless or dangerous 
manner which could jeopardize the user's safety 
or the safety of others.
21_RUP_OM_EN_USC_t.book  Page 236