wheel CHRYSLER PACIFICA HYBRID 2021 Owners Manual

2
INTRODUCTION
SYMBOLS KEY ........................................................ 10
VEHICLE MODIFICATIONS/ALTERATIONS .......... 10
SYMBOL GLOSSARY.............................................. 10
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 14
Key Fob .............................................................14
SENTRY KEY ........................................................... 17
IGNITION SWITCH .................................................. 17
Keyless Enter ‘n Go™ Ignition .........................17
REMOTE START — IF EQUIPPED .......................... 19
How To Use Remote Start ................................19
To Exit Remote Start Mode ..............................20
Remote Start Front Defrost Activation —
If Equipped........................................................20
Remote Start Comfort Systems —
If Equipped........................................................21
Remote Start Windshield Wiper De-Icer
Activation — If Equipped ..................................21
Remote Start Cancel Message ........................21
VEHICLE SECURITY SYSTEM — IF EQUIPPED ..... 21
To Arm The System .........................................22
To Disarm The System .....................................22
Rearming Of The System .................................22 DOORS .....................................................................23
Manual Door Locks — If Equipped ..................23
Power Door Locks — If Equipped.....................24
Keyless Enter ‘n Go™ — Passive Entry ...........24
Automatic Unlock Doors On Exit —
If Equipped........................................................26
Manual Sliding Side Door ................................26
Power Sliding Side Door — If Equipped...........27
Hands-Free Sliding Doors — If Equipped ........28
Child Protection Door Lock System —
Rear Doors ........................................................29
STEERING WHEEL ..................................................30
Tilt/Telescoping Steering Column ...................30
Heated Steering Wheel — If Equipped ............30
DRIVER MEMORY SETTINGS — IF EQUIPPED ....31
Programming The Memory Feature ................31
Linking And Unlinking The Key Fob To
Memory .............................................................32
Memory Position Recall ...................................32
SEATS .....................................................................32
Manual Adjustment
(Front Seats) — If Equipped .............................33
Manual Adjustment (Rear Seats) ....................34
Power Adjustment (Front Seats) —
If Equipped........................................................47 Power Adjustment (Rear Seats) —
If Equipped .......................................................49
Heated Seats.................................................... 51
Ventilated Seats — If Equipped .......................52
Adjustable Armrest
(Front Seats) — If Equipped .............................52
Plastic Grocery Bag Retainer Hooks ............... 52
Head Restraints .............................................. 52
UCONNECT VOICE RECOGNITION —
IF EQUIPPED ........................................................... 56
Introducing Voice Recognition ........................ 56
Basic Voice Commands ................................... 56
Get Started .......................................................56
Additional Information ..................................... 57
MIRRORS ............................................................... 57
Inside Rearview Mirror..................................... 57
Illuminated Vanity Mirrors —
If Equipped ...................................................... 57
Outside Mirrors ................................................ 58
Driver's Outside Automatic Dimming
Mirror — If Equipped......................................... 58
Conversation Mirror ......................................... 58
Power Mirrors — If Equipped .......................... 58
Power Folding Outside Mirrors —
If Equipped .......................................................59

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4
LIFTGATE ................................................................. 98 To Unlock/Open The Liftgate...........................98
To Lock/Close The Liftgate ..............................98
Power Liftgate — If Equipped ...........................98
Hands-Free Liftgate — If Equipped ............... 100
Cargo Area Features ..................................... 101
STOW ‘N PLACE ROOF RACK —
IF EQUIPPED ........................................................ 106
Deploying The Crossbars .............................. 107Stowing The Crossbars ................................. 108
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER....................................... 110
Instrument Cluster Descriptions .................. 112
INSTRUMENT CLUSTER DISPLAY ...................... 112
Instrument Cluster Display Location And
Controls .......................................................... 113
Oil Life Reset ................................................. 114
KeySense Cluster Messages —
If Equipped..................................................... 115
Instrument Cluster Display Menu Items ..... 116
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped.................................... 121 TRIP COMPUTER ................................................ 122
WARNING LIGHTS AND MESSAGES ................. 123
Red Warning Lights ....................................... 123
Yellow Warning Lights ................................... 126Yellow Indicator Lights .................................. 129
Green Indicator Lights .................................. 129
White Indicator Lights ................................... 130Blue Indicator Lights ..................................... 130
ONBOARD DIAGNOSTIC SYSTEM — OBD II...... 130
Onboard Diagnostic System
(OBD II) Cybersecurity ................................... 130
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ....................................................... 131STARTING AND OPERATING
STARTING THE ENGINE ...................................... 132
Normal Starting ............................................ 132
AutoPark ........................................................ 133Cold Weather Operation
(Below –22°F Or −30°C) ............................ 135
After Starting — Warming Up The Engine..... 135
If Engine Fails To Start ................................. 135
To Turn Off The Engine Using ENGINE
START/STOP Button ...................................... 136 ENGINE BLOCK HEATER — IF EQUIPPED .......... 136
ENGINE BREAK-IN RECOMMENDATIONS ........ 136
PARKING BRAKE ................................................. 137 Electric Park Brake (EPB) ............................ 137
AUTOMATIC TRANSMISSION ............................. 139
Ignition Park Interlock................................... 140
Brake/Transmission Shift Interlock
(BTSI) System ................................................ 141
9-Speed Automatic Transmission ............... 141
Gear Ranges .................................................. 141
ALL-WHEEL DRIVE (AWD) — IF EQUIPPED ...... 144
ACTIVE NOISE CANCELLATION .......................... 144
POWER STEERING............................................... 144
STOP/START SYSTEM — IF EQUIPPED ............. 145 Autostop Mode .............................................. 145
Possible Reasons The Engine Does Not
Autostop......................................................... 145
To Start The Engine While In Autostop ........ 146To Manually Turn Off The Stop/Start
System ........................................................... 146
To Manually Turn On The Stop/Start
System ........................................................... 147
System Malfunction ...................................... 147

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7
TIRE SERVICE KIT WITH A SUBWOOFER —
IF EQUIPPED ......................................................... 306
TIRE SERVICE KIT WITHOUT A
SUBWOOFER — IF EQUIPPED............................. 312
JUMP STARTING................................................... 318 Preparations For Jump Start......................... 318Jump Starting Procedure .............................. 319
REFUELING IN EMERGENCY –
IF EQUIPPED ......................................................... 320
IF YOUR ENGINE OVERHEATS ............................ 321
MANUAL PARK RELEASE ................................... 321
FREEING A STUCK VEHICLE ............................... 323
TOWING A DISABLED VEHICLE .......................... 324
All Wheel Drive (AWD) Models ...................... 326
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 326
EVENT DATA RECORDER (EDR) ......................... 326
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 327
Maintenance Plan ......................................... 328
ENGINE COMPARTMENT .................................. 331
3.6L Engine ................................................... 331
Checking Oil Level ......................................... 332
Adding Washer Fluid .................................... 332
Maintenance-Free Battery ........................... 332Pressure Washing ......................................... 333
VEHICLE MAINTENANCE..................................... 333
Engine Oil ...................................................... 333
Engine Oil Filter ............................................. 334Engine Air Cleaner Filter ............................ 334
Accessory Drive Belt Inspection ................... 334Air Conditioner Maintenance........................ 335
Body Lubrication ........................................... 337Windshield Wiper Blades ............................. 337
Exhaust System ............................................ 341
Cooling System .............................................. 342
Brake System ............................................... 344
Automatic Transmission ............................... 345
Fuses.............................................................. 346
Bulb Replacement......................................... 354 TIRES .................................................................... 355
Tire Safety Information ................................. 355
Tires — General Information ........................ 363Tire Types....................................................... 367Spare Tires — If Equipped............................. 367Wheel And Wheel Trim Care ........................ 369Snow Traction Devices ................................. 370
Tire Rotation Recommendations ................. 372
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ..................... 372
Treadwear...................................................... 373
Traction Grades ............................................. 373Temperature Grades..................................... 373
STORING THE VEHICLE ....................................... 373
BODYWORK .......................................................... 374
Protection From Atmospheric Agents .......... 374
Body And Underbody Maintenance ............. 374
Preserving The Bodywork ............................. 374
INTERIORS ........................................................... 375
Seats And Fabric Parts ................................. 375
Plastic And Coated Parts .............................. 376
Leather Surfaces........................................... 376
Glass Surfaces ............................................. 376

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8
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN)......... 377
BRAKE SYSTEM ................................................... 377
WHEEL AND TIRE TORQUE
SPECIFICATIONS .................................................. 377
Torque Specifications ................................... 377
FUEL REQUIREMENTS ........................................ 378
3.6L Engine.................................................... 378
Reformulated Gasoline ................................. 378Gasoline/Oxygenate Blends ......................... 379Do Not Use E-85 In Non-Flex Fuel
Vehicles .......................................................... 379
CNG And LP Fuel System Modifications ...... 379
Methylcyclopentadienyl Manganese
Tricarbonyl (MMT) In Gasoline...................... 379Materials Added To Fuel .............................. 380Fuel System Cautions ................................... 380
FLUID CAPACITIES ............................................... 381
ENGINE FLUIDS AND LUBRICANTS ................... 382
CHASSIS FLUIDS AND LUBRICANTS ................. 383
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE ........................................... 384
Prepare For The Appointment ...................... 384Prepare A List ................................................ 384Be Reasonable With Requests..................... 384
IF YOU NEED ASSISTANCE ............................... 384
FCA US LLC Customer Center....................... 384
FCA Canada Inc. Customer Center............... 384
Mexico ............................................................ 385
Puerto Rico And US Virgin Islands................ 385
Customer Assistance For The Hearing
Or Speech Impaired
(TDD/TTY) ...................................................... 385
Service Contract ............................................ 385 WARRANTY INFORMATION ................................ 386
MOPAR® PARTS ................................................. 386
REPORTING SAFETY DEFECTS .......................... 386
In The 50 United States And
Washington, D.C............................................ 386
In Canada ...................................................... 386
PUBLICATION ORDER FORMS ........................... 387
GENERAL INFORMATION.................................... 387

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GETTING TO KNOW YOUR VEHICLE21
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When Remote Start is activated, the front and rear
defrost will automatically turn on in cold weather.
The heated steering wheel and driver heated seat
feature will turn on if selected in the Comfort menu
screen within Uconnect Settings Ú page 189. In
warm weather, the driver vented seat feature will
automatically turn on when Remote Start is
activated, if programmed in the Comfort menu
screen. The vehicle will adjust the climate control
settings depending on the outside ambient
temperature.
Automatic Temperature Control (ATC) —
If Equipped
The climate controls will be automatically adjusted
to the optimal temperature and mode settings
depending on the outside ambient temperature.
This will occur until the ignition is placed in the
ON/RUN position where the climate controls will
resume their previous settings.
Manual Temperature Control (MTC) —
If Equipped
In ambient temperatures at 40°F (4.5°C) or
below, the climate settings will default to
maximum heat, with fresh air entering the
cabin. If the front defrost timer expires, the
vehicle will enter Mix Mode.
In ambient temperatures from 40°F (4.5°C) to
78°F (26°C), the climate settings will be based
on the last settings selected by the driver.
In ambient temperatures at 78°F (26°C) or
above, the climate settings will default to
MAX A/C, Bi-Level mode, with Recirculation on.
For more information on ATC, MTC, and climate
control settings, see Ú page 70.
NOTE:These features will stay on through the duration
of Remote Start until the ignition is placed in the
ON/RUN position. The climate control settings will
change, and exit automatic operation, if manually
adjusted by the driver while the vehicle is in
Remote Start mode. This includes the OFF button
on the climate controls, which will turn the system
off.
REMOTE START WINDSHIELD WIPER
D
E-ICER ACTIVATION — IF EQUIPPED
When the Remote Start system is active and the
outside ambient temperature is less than 33°F
(0.6°C), the Windshield Wiper De-Icer will activate.
Exiting Remote Start will resume its previous
operation. If the Windshield Wiper De-Icer was
active, the timer and operation will continue.
REMOTE START CANCEL MESSAGE
The following messages will display in the
instrument cluster if the vehicle fails to Remote
Start or exits Remote Start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — Liftgate Open
Remote Start Cancelled — Too Cold
Remote Start Cancelled — Time Expired
Remote Start Disabled — Start Vehicle To Reset
The message will stay active until the ignition is
placed in the ON/RUN position.
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the vehicle
doors for unauthorized entry and the ignition
switch for unauthorized operation. When the alarm
is activated, the interior switches for door locks,
power sliding doors and power liftgate are
disabled. The Vehicle Security system provides
both audible and visible signals. If something
triggers the alarm, the Vehicle Security system will
provide the following audible and visible signals:
the horn will pulse, the park lamps and/or turn
signals will flash, and the vehicle security light in
the instrument cluster will flash.
2

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30GETTING TO KNOW YOUR VEHICLE
To Disengage The Child Protection Door Lock

1. Open the sliding side door.

2. Slide the Child Protection Door Lock control outward (away from the vehicle) to disengage
the Child Protection Door Lock.
3. Repeat Steps 1 and 2 on the opposite sliding door.
NOTE:After disengaging (or engaging) the Child
Protection Door Lock, always test the inside door
handle with the sliding door closed to make certain
the Child Protection Door Lock is in the desired
position. The inside door handle will open the
sliding door when the Child Protection Door Lock is
disengaged.
STEERING WHEEL
TILT/TELESCOPING STEERING COLUMN
This feature allows you to tilt the steering column
upward or downward. It also allows you to lengthen
or shorten the steering column. The tilt/
telescoping lever is located left of the steering
wheel at the end of the steering column.

Tilt/Telescoping Lever

To unlock the steering column, push the lever
downward (toward the floor). To tilt the steering
column, move the steering wheel upward or
downward as desired. To lengthen or shorten the
steering column, pull the steering wheel outward
or push it inward as desired. To lock the steering
column in position, push the lever upward until
fully engaged.
HEATED STEERING WHEEL —
I
F EQUIPPED
The steering wheel contains a heating element
that helps warm your hands in cold weather. The
heated steering wheel has only one temperature
setting. Once the heated steering wheel has been
turned on, it will operate for an average of
80 minutes or more before automatically shutting
off. This time may vary depending on the
temperature of the environment. The heated
steering wheel can shut off early or may not turn on
when the steering wheel is already warm.
WARNING!
Avoid trapping anyone in the vehicle in a
collision. Remember that the sliding doors
cannot be opened from the inside door handle
when the Child Protection Door Locks are
engaged.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or
driving with the steering column unlocked, could
cause the driver to lose control of the vehicle.
Failure to follow this warning may result in
serious injury or death.

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GETTING TO KNOW YOUR VEHICLE31
The heated steering wheel control button is
located within the Uconnect system.
Press the heated steering wheel button once
to turn the heating element on.
Press the heated steering wheel button a
second time to turn the heating element off.
NOTE:The engine must be running for the heated
steering wheel to operate.
For information on use with the Remote Start
system, see Ú page 21.
DRIVER MEMORY SETTINGS — IF EQUIPPED
This feature allows the driver to save up to two
different memory profiles for easy recall through a
memory switch. Each memory profile saves
desired position settings for the following features:
Driver’s seat
Easy Entry/Exit seat operation (if equipped)
Power steering wheel position (if equipped)
Side mirrors (if equipped)
A set of desired radio station presets
NOTE:
Your vehicle is equipped with two key fobs, each
can be linked to either memory position 1 or 2.
If your vehicle is equipped with a Uconnect 5
radio, memory settings will be linked to the
driver profiles in the radio, in addition to several
other features (radio presets, home screens,
settings, navigation, phone, etc.) Ú page 189.
The Driver Memory Settings switch is located on
the driver door, next to the door handle, and
consists of three buttons:
The set (S) button, which is used to activate the
memory save function.
The (1) and (2) buttons which are used to recall
either of two saved memory profiles.
Driver Memory Switch

PROGRAMMING THE MEMORY FEATURE
To create a new memory profile, perform the
following:
NOTE:Saving a new memory profile will erase the
selected profile from memory.

1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., driver’s seat, outside mirrors
and radio station presets).
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic illness,
diabetes, spinal cord injury, medication,
alcohol use, exhaustion, or other physical
conditions must exercise care when using the
steering wheel heater. It may cause burns
even at low temperatures, especially if used
for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a blanket
or steering wheel covers of any type and mate -
rial. This may cause the steering wheel heater
to overheat.
1 — Memory Profile Button 1
2 — Memory Profile Button 2
3 — Set Button
2

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72GETTING TO KNOW YOUR VEHICLE
NOTE:The SYNC setting is only available on the touch -
screen.
Blower Control
Blower Control regulates the amount of
air forced through the climate control
system. There are seven blower speeds
available. Adjusting the blower will cause
automatic mode to switch to manual operation.
The speeds can be selected using either the
blower control knob on the faceplate or the
buttons on the touchscreen.
Faceplate: The blower speed increases as you
turn the blower control knob clockwise from the
lowest blower setting. The blower speed
decreases as you turn the blower control knob
counterclockwise.
Touchscreen: Use the small blower icon to
reduce the blower setting and the large blower
icon to increase the blower setting. Blower
speed can also be selected by pressing the
blower bar area between the icons.
Mode Control
The airflow distribution mode can be
adjusted so air comes from the
instrument panel outlets, floor outlets,
defrost outlets and demist outlets.
Faceplate: Push the button in the center of the
knob to change the airflow distribution mode.
Touchscreen: Select Mode by pressing one of the
Mode Buttons on the touchscreen.
Panel Mode
Air comes from the outlets in the
instrument panel. Each of these outlets
can be individually adjusted to direct the
flow of air. The air vanes of the center
outlets and outboard outlets can be moved up and
down or side to side to regulate airflow direction.
There is a shut-off wheel located below the air
vanes to shut off or adjust the amount of airflow
from these outlets.
Bi-Level Mode
Air comes from the instrument panel
outlets and floor outlets. A slight amount
of air is directed through the defrost and
side window demister outlets.
NOTE:Bi-Level mode is designed under comfort condi -
tions to provide cooler air out of the panel outlets
and warmer air from the floor outlets.
Floor Mode
Air comes from the floor outlets. A slight
amount of air is directed through the
defrost and side window demister
outlets.
Mix Mode
Air is directed through the floor, defrost,
and side window demister outlets. This
setting works best in cold or snowy
conditions that require extra heat to the
windshield. This setting is good for maintaining
comfort while reducing moisture on the
windshield.
Climate Control OFF Button
Press and release this button to turn the
Climate Control ON/OFF.

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78GETTING TO KNOW YOUR VEHICLE
NOTE:The SYNC setting is only available on the touch -
screen.
Blower Control
Blower Control is used to regulate the
amount of air forced through the Climate
Control system. There are seven blower
speeds available. The speeds can be
selected using either the blower control knob on
the faceplate or the buttons on the touchscreen.
Faceplate: The blower speed increases as you
turn the blower control knob clockwise from the
lowest blower setting. The blower speed
decreases as you turn the blower control knob
counterclockwise.
Touchscreen: Use the small blower icon to
reduce the blower setting and the large blower
icon to increase the blower setting. Blower
speed can also be selected by pressing the
blower bar area between the icons.
Mode Control
The airflow distribution mode can be
adjusted so air comes from the
instrument panel outlets, floor outlets,
defrost outlets and demist outlets.
Faceplate: Push the button in the center of the
knob to change the airflow distribution mode.
Touchscreen: Select Mode by pressing one of the
Mode Buttons on the touchscreen.
Panel Mode
Air comes from the outlets in the
instrument panel. Each of these outlets
can be individually adjusted to direct the
flow of air. The air vanes of the center
outlets and outboard outlets can be moved up and
down or side to side to regulate airflow direction.
There is a shut-off wheel located below the air
vanes to shut off or adjust the amount of airflow
from these outlets.
Bi-Level Mode
Air comes from the instrument panel
outlets and floor outlets. A slight amount
of air is directed through the defrost and
side window demister outlets.
NOTE:Bi-Level mode is designed under comfort condi -
tions to provide cooler air out of the panel outlets
and warmer air from the floor outlets.
Floor Mode
Air comes from the floor outlets. A slight
amount of air is directed through the
defrost and side window demister
outlets.
Mix Mode
Air is directed through the floor, defrost,
and side window demister outlets. This
setting works best in cold or snowy
conditions that require extra heat to the
windshield. This setting is good for maintaining
comfort while reducing moisture on the
windshield.
Climate Control OFF Button
Press and release this button to turn the
Climate Control ON/OFF.

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82GETTING TO KNOW YOUR VEHICLE
To provide you with maximum comfort in the
Automatic mode during cold start-ups, the blower
fan will remain on low until the engine warms up.
The blower will increase in speed and transition
into Auto mode.
Manual Operation Override
This system offers a full complement of manual
override features. The AUTO symbol in the front
Automatic Temperature Control (ATC) display will
be turned off when the system is being used in the
manual mode.
CLIMATE VOICE COMMANDS
Adjust vehicle temperatures hands-free and keep
everyone comfortable while you keep moving
ahead. (If vehicle is equipped with climate control.)
Push the VR button on the steering wheel. After the
beep, say one of the following commands:
“Set driver temperature to 70 degrees ”
“Set passenger temperature to 70 degrees ”
Did you know : Voice Command for Climate may
only be used to adjust the interior temperature of
your vehicle. Voice Command will not work to
adjust the heated seats or steering wheel if
equipped.
OPERATING TIPS
NOTE:Refer to the chart at the end of this section for
suggested control settings for various weather
conditions.
Summer Operation
The engine cooling system must be protected with
a high-quality antifreeze coolant to provide proper
corrosion protection and to protect against engine
overheating. OAT coolant (conforming to
MS.90032) is recommended Ú page 382.
Winter Operation
To ensure the best possible heater and defroster
performance, make sure the engine cooling
system is functioning properly and the proper
amount, type, and concentration of coolant is
used. Use of the Air Recirculation mode during
Winter months is not recommended, because it
may cause window fogging.
Vacation/Storage
For information on maintaining the Climate Control
system when the vehicle is being stored for an
extended period of time, see Úpage 373.
Window Fogging
Vehicle windows tend to fog on the inside in mild,
rainy, and/or humid weather. To clear the
windows, select Defrost or Mix mode and increase
the front blower speed. Do not use the
Recirculation mode without A/C (Air Conditioning)
for long periods, as fogging may occur.
Outside Air Intake
Make sure the air intake, located directly in front of
the windshield, is free of obstructions such as
leaves. Leaves collected in the air intake may
reduce airflow, and if they enter the plenum, they
could plug the water drains. In Winter months,
make sure the air intake is clear of ice, slush, and
snow.
Cabin Air Filter
The Climate Control system filters out dust and
pollen from the air. Contact an authorized dealer to
service your cabin air filter, and to have it replaced
when needed

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