CHRYSLER PACIFICA HYBRID 2023 Owners Manual

SAFETY229
NOTE:If the folding, non-adjustable head restraint interferes with the installation of the child restraint, the head restraint may be folded and the child seat installed in front of it.
Frequently Asked Questions
What is the weight limit (child’s weight + weight of the child
restraint) for using the Tether Anchor with the seat belt to
attach a forward-facing child restraint? Weight limit of the Child RestraintAlways use the tether anchor when using the seat belt to
install a forward-facing child restraint, up to the
recommended weight limit of the child restraint.
Can the rear-facing child restraint touch the back of the
front passenger seat? YesContact between the front passenger seat and the child
restraint is allowed, if the child restraint manufacturer also
allows contact.
Can the rear head restraints be removed? YesThe 2nd row head restraints on bench and the center head
restraint in the 8 passenger vehicle can be removed if they
interfere with the installation of the child restraint. 2nd row
Stow 'n Go head restraints are not removable. The 3rd row
center head restraint is removable in all vehicles, but the
3rd row outboard head restraints are not removable
Úpage 45.
Can the buckle stalk be twisted to tighten the seat belt
against the belt path of the child restraint? NoDo not twist the buckle stalk in a seating position with an
ALR retractor.
WARNING!
Always make sure the head restraint is in its upright position when the seat is to be used by an occupant who is not in a child restraint. Sitting in a seat with the head restraint in its
lowered position could result in serious injury or death in a collision.
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230SAFETY

Car Seat With Head Restraint Folded

Installing A Child Restraint With A
Switchable Automatic Locking Retractor
(ALR):
Child restraint systems are designed to be secured in
vehicle seats by lap belts or the lap belt portion of a lap/
shoulder belt.
1. Place the child seat in the center of the seating
position. If the second row seat can be reclined, you
may recline the seat and/or raise the head restraint
(if adjustable) to get a better fit. If the rear seat can
be moved forward and rearward in the vehicle, you
may wish to move it to its rear-most position to make
room for the child seat. You may also move the front
seat forward to allow more room for the child seat.

2. Pull enough of the seat belt webbing from the retractor to pass it through the belt path of the child restraint. Do
not twist the belt webbing in the belt path.

3. Slide the latch plate into the buckle until you hear a “click.”
4. Pull on the webbing to make the lap portion tight against the child seat.
5. To lock the seat belt, pull down on the shoulder part of the belt until you have pulled all the seat belt
webbing out of the retractor. Then, allow the webbing
to retract back into the retractor. As the webbing
retracts, you will hear a clicking sound. This means
the seat belt is now in the Automatic Locking mode.
6. Try to pull the webbing out of the retractor. If it is locked, you should not be able to pull out any
webbing. If the retractor is not
locked, repeat step 5.
7. Finally, pull up on any excess webbing to tighten the lap portion around the child restraint while you push
the child restraint rearward and downward into the
vehicle seat.
8. If the child restraint has a top tether strap and the seating position has a top tether anchorage, connect
the tether strap to the anchorage and tighten the tether strap. See
Úpage 231 for directions to attach
a tether anchor.
9. Test that the child restraint is installed tightly by pulling back and forth on the child seat at the belt
path. It should not move more than 1 inch (25.4 mm) in any direction.
Any seat belt system will loosen with time, so check the
belt occasionally, and pull it tight if necessary.
Seat Belt Park Stitch — If Equipped
The rear outboard seat belts may be equipped with a park
stitch to raise the latch plate for easier access to
occupants. If the park stitch interferes with the tight
installation of a child restraint, slide the latch plate over
the stitching to shorten the lap portion of the belt and
install the car seat following the steps above. When the
car seat is removed from the vehicle, slide the latch plate
above the park stitch to enable occupants to latch the
seatbelt securely.

Seat Belt Park Stitch Location

1 — Folded Headrest
2 — Child Restraint
WARNING!
 Improper installation or failure to properly secure a
child restraint can lead to failure of the restraint. The
child could be badly injured or killed.
 Follow the child restraint manufacturer’s directions
exactly when installing an infant or child restraint.

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SAFETY231
(Continued)
If the park stitch interferes with the lock-off features of the
child restraint, do not use the lock-off feature. Instead,
switch the seat belt to the locking mode, as described in
the steps above or move the car seat to a different seating
position.

Seat Belt Park Stitch

Installing Child Restraints Using The Top
Tether Anchorage
If applicable, refer to the “Hybrid Supplement” for
additional information.
Second Row Tether Attachment

1. Look behind the seating position where you plan to
install the child restraint to find the tether
anchorage. You may need to move the seat forward
to provide better access to the tether anchorage. If
there is no top tether anchorage for that seating
position, move the child restraint to another position
in the vehicle if one is available.

Top Tether Anchorage Locations 2nd Row Bench Top Tether Anchorage Locations 2nd Row 8 Passenger
Top Tether Anchorage Locations 3rd Row

2. Route the tether strap to provide the most direct path for the strap between the anchor and the child seat.
If your vehicle is equipped with adjustable rear head
restraints, raise the head restraint, and where
possible, route the tether strap under the head
restraint and between the two posts. If not possible,
lower the head restraint and pass the tether strap
around the outboard side of the head restraint.
WARNING!

Do not attach a tether strap for a rear-facing car seat to
any location in front of the car seat, including the seat
frame or a tether anchorage. Only attach the tether strap
of a rear-facing car seat to the tether anchorage that is
approved for that seating position, located behind the top
of the vehicle seat. See

Ú
page 222 for the location of
approved tether anchorages in your vehicle.

WARNING!
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232SAFETY
3. Attach the tether strap hook of the child restraint to
the top tether anchorage as shown in the diagram.
4. Remove slack in the tether strap according to the child restraint manufacturer’s instructions.

Rear Seat Tether Strap Attachment (Second Row 7 Passenger
Stow ‘n Go Anchorage Shown)

Third Row Tether Attachment
The tether anchorage found on the back of the 60% seat
in the third row may be used by either the left outboard or
the center seating position. Only tether one child restraint
to the tether anchorage at a time.
To connect the tether strap hook to the tether anchorage
for either seating position on the 60% third row seat:

1. Route the tether strap to provide the most direct path for the strap between the anchor and the child
seat.

2. If the car seat is in the center, raise the center head restraint and route the tether strap around the
inboard (left) side of the head restraint support posts,
as shown in the diagram.
3. Attach the tether strap hook of the child restraint to the top tether anchorage as shown in the diagram.
4. Remove slack in the tether strap according to the child restraint manufacturer’s instructions.

Center Tether Attachment – 3rd Row



Outboard Tether Attachments – 3rd Row


WARNING!
An incorrectly anchored tether strap could lead to
increased head motion and possible injury to the
child. Use only the anchorage position directly behind
the child seat to secure a child restraint top tether
strap.
 If your vehicle is equipped with a split rear seat,
make sure the tether strap does not slip into the
opening between the seatbacks as you remove slack
in the strap.
WARNING!
Do not connect the tether strap for more than one child
restraint to the tether anchorage on the 60% seat in the
third row. This anchorage is intended for one child
restraint at a time.

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SAFETY233
SAFETY TIPS
TRANSPORTING PASSENGERS
NEVER TRANSPORT PASSENGERS IN THE CARGO AREA.
TRANSPORTING PETS
Air Bags deploying in the front seat could harm your pet.
An unrestrained pet will be thrown about and possibly
injured, or injure a passenger during panic braking or in a
collision.
Pets should be restrained in the rear seat (if equipped) in
pet harnesses or pet carriers that are secured by seat
belts.
CONNECTED VEHICLES
Privacy of any wireless and wired communications cannot
be assured. Third parties may unlawfully intercept
information and private communications without your
consent. For further information, refer to “Data Collection
& Privacy” in your Uconnect Owner’s Manual Supplement
or “Onboard Diagnostic System (OBD II) Cybersecurity”
Úpage 109.
SAFETY CHECKS YOU SHOULD MAKE
I
NSIDE THE VEHICLE
Seat Belts
Inspect the seat belt system periodically, checking for
cuts, frays, and loose parts. Damaged parts must be
replaced immediately. Do not disassemble or modify the
system.
If your vehicle is involved in a collision, or if you have
questions regarding seat belt or retractor conditions, take
your vehicle to an authorized FCA dealer or authorized FCA
Certified Collision Care Program facility for inspection.
Air Bag Warning Light
The Air Bag Warning Light will turn on for four to
eight seconds as a bulb check when the
ignition switch is first placed in the ON/RUN
mode. If the light is either not on during
starting, stays on, or turns on while driving, have the
system inspected at an authorized dealer as soon as
possible. After the bulb check, this light will illuminate with
a single chime when a fault with the Air Bag System has
been detected. It will stay on until the fault is removed. If
the light comes on intermittently or remains on while
driving, have an authorized dealer service the vehicle
immediately
Úpage 200.
WARNING!
 Do not leave children or animals inside parked vehi -
cles in hot weather. Interior heat buildup may cause
serious injury or death.
 It is extremely dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision, people
riding in these areas are more likely to be seriously
injured or killed.
 Do not allow people to ride in any area of your vehicle
that is not equipped with seats and seat belts.
 Be sure everyone in your vehicle is in a seat and
using a seat belt properly.
WARNING!
It is not possible to know or to predict all of the possible
outcomes if your vehicle’s systems are breached. It may
be possible that vehicle systems, including safety
related systems, could be impaired or a loss of vehicle
control could occur that may result in an accident
involving serious injury or death.
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234SAFETY
(Continued)
(Continued)
Defroster
Check operation by selecting the defrost mode and place
the blower control on high speed. You should be able to
feel the air directed against the windshield. See an
authorized dealer for service if your defroster is
inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit your vehicle. Only use
a floor mat that does not interfere with the operation of the
accelerator, brake or clutch pedals. Only use a floor mat
that is securely attached using the floor mat fasteners so
it cannot slip out of position and interfere with the
accelerator, brake or clutch pedals or impair safe
operation of your vehicle in other ways.
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and uneven wear
patterns. Check for stones, nails, glass, or other objects
lodged in the tread or sidewall. Inspect the tread for cuts
and cracks. Inspect sidewalls for cuts, cracks, and bulges.
Check the lug nut/bolt torque for tightness. Check the
tires (including spare) for proper cold inflation pressure.
WARNING!
An improperly attached, damaged, folded, or stacked
floor mat, or damaged floor mat fasteners may cause
your floor mat to interfere with the accelerator, brake, or
clutch pedals and cause a loss of vehicle control. To
prevent SERIOUS INJURY or DEATH:

 ALWAYS securely attach your floor mat
using the floor mat fasteners. DO NOT
install your floor mat upside down or turn
your floor mat over. Lightly pull to confirm
mat is secured using the floor mat
fasteners on a regular basis.

 ALWAYS REMOVE THE EXISTING FLOOR
MAT FROM THE VEHICLE before installing
any other floor mat. NEVER install or stack
an additional floor mat on top of an existing
floor mat.
 ONLY install floor mats designed to fit your vehicle.
NEVER install a floor mat that cannot be properly
attached and secured to your vehicle. If a floor mat
needs to be replaced, only use a FCA US LLC
approved floor mat for the specific make, model, and
year of your vehicle.
 ONLY use the driver’s side floor mat on the driver’s
side floor area. To check for interference, with the
vehicle properly parked with the engine off, fully
depress the accelerator, the brake, and the clutch
pedal (if present) to check for interference. If your
floor mat interferes with the operation of any pedal,
or is not secure to the floor, remove the floor mat
from the vehicle and place the floor mat in your
trunk.
 ONLY use the passenger’s side floor mat on the
passenger’s side floor area.
 ALWAYS make sure objects cannot fall or slide into
the driver’s side floor area when the vehicle is
moving. Objects can become trapped under acceler -
ator, brake, or clutch pedals and could cause a loss
of vehicle control.
WARNING!
 NEVER place any objects under the floor mat (e.g.,
towels, keys, etc.). These objects could change the
position of the floor mat and may cause interference
with the accelerator, brake, or clutch pedals.
 If the vehicle carpet has been removed and
re-installed, always properly attach carpet to the floor
and check the floor mat fasteners are secure to the
vehicle carpet. Fully depress each pedal to check for
interference with the accelerator, brake, or clutch
pedals then re-install the floor mats.
 It is recommended to only use mild soap and water
to clean your floor mats. After cleaning, always check
your floor mat has been properly installed and is
secured to your vehicle using the floor mat fasteners
by lightly pulling mat.
WARNING!

23_RUP_OM_EN_USC_t.book Page 234

SAFETY235
(Continued)
Lights
Have someone observe the operation of brake lights and
exterior lights while you work the controls. Check turn
signal and high beam indicator lights on the instrument
panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight parking for
fuel, coolant, oil, or other fluid leaks. Also, if gasoline
fumes are detected or if fuel or brake fluid leaks are
suspected, the cause should be located and corrected
immediately.
EXHAUST GAS
The best protection against carbon monoxide entry into
the vehicle body is a properly maintained engine exhaust
system.
Whenever a change is noticed in the sound of the exhaust
system, when exhaust fumes can be detected inside the
vehicle, or when the underside or rear of the vehicle is
damaged, have an authorized dealer inspect the complete
exhaust system and adjacent body areas for broken,
damaged, deteriorated, or mispositioned parts. Open
seams or loose connections could permit exhaust fumes
to seep into the passenger compartment. In addition,
inspect the exhaust system each time the vehicle is raised
for lubrication or oil change. Replace as required.
CARBON MONOXIDE WARNINGS
WARNING!
Exhaust gases can injure or kill. They contain carbon
monoxide (CO), which is colorless and odorless.
Breathing it can make you unconscious and can
eventually poison you. To avoid breathing (CO), follow
these safety tips:
Do not run the engine in a closed garage or in
confined areas any longer than needed to move your
vehicle in or out of the area.
If you are required to drive with the trunk/liftgate/
rear doors open, make sure that all windows are
closed and the climate control BLOWER switch is set
at high speed. DO NOT use the recirculation mode.
 If it is necessary to sit in a parked vehicle with the
engine running, adjust your heating or cooling
controls to force outside air into the vehicle. Set the
blower at high speed.
WARNING!
WARNING!
Carbon monoxide (CO) in exhaust gases is deadly.
Follow the precautions below to prevent carbon
monoxide poisoning:
Do not inhale exhaust gases. They contain carbon
monoxide, a colorless and odorless gas, which can
kill. Never run the engine in a closed area, such as a
garage, and never sit in a parked vehicle with the
engine running for an extended period. If the vehicle
is stopped in an open area with the engine running
for more than a short period, adjust the ventilation
system to force fresh, outside air into the vehicle.
 Guard against carbon monoxide with proper mainte -
nance. Have the exhaust system inspected every
time the vehicle is raised. Have any abnormal condi -
tions repaired promptly. Until repaired, drive with all
side windows fully open.
 When exiting the vehicle, always make sure the igni -
tion is in the OFF position, remove the key fob from
the vehicle, and lock your vehicle.
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236
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located in the
lower center area of the instrument panel.

Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning Flashers.
When the button is activated, all directional turn signals
will flash on and off to warn oncoming traffic of an
emergency. Push the button a second time to turn off the
Hazard Warning Flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use it only when your
vehicle is disabled or signaling a safety hazard warning for
other motorists.When you must leave the vehicle to seek assistance, the
Hazard Warning Flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers may
wear down your battery.
SOS AND ASSIST MIRROR — IF EQUIPPED

SOS And ASSIST Mirror

If equipped, the rearview mirror contains an SOS and
ASSIST button.
NOTE:

Your vehicle may be transmitting data as authorized by
the subscriber Úpage 312.
 The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network, which comes as a built in function.
Other Uconnect services will only be operable if your
SiriusXM Guardian™ service is active and you are
connected to an operable LTE (voice/data) or 4G (data)
network.
1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.

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IN CASE OF EMERGENCY237
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to a SOS operator. To cancel the SOS Call connection,
push the SOS call button on the Rearview Mirror or press
the cancellation button on the Device Screen. Termination
of the SOS Call will turn off the green LED light on the
Rearview Mirror.
2. The LED light located between the SOS and ASSIST
buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator:
 Indication that the occupant placed a SOS Call
 The vehicle brand
 The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
 Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional assis -
tance is needed. Once the SOS operator opens a
voice connection with the vehicle’s SOS Call
system, the operator should be able to speak with
you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected with the
SOS operator until the SOS operator terminates
the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
 Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
 The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
 Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
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238IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
 The Rearview Mirror light located between the SOS and
ASSIST buttons will continuously be illuminated red.
 The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
 An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.” Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:

The ignition is in the OFF position
 The vehicle’s electrical systems are not intact
 The SOS Call system software and/or hardware are
damaged during a crash
 The vehicle battery loses power or becomes discon -
nected during a vehicle crash
 LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
 Equipment malfunction at the SOS operator facility
 Operator error by the SOS operator
 LTE (voice/data) or 4G (data) network congestion
 Weather
 Buildings, structures, geographic terrain, or tunnelsNOTE:
Your vehicle may be transmitting data as authorized by
the subscriber.
 Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you will be
connected to a representative for assistance. Road -
side Assistance will know what vehicle is being driven
and its location. Additional fees may apply for roadside
assistance.
 SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview Mirror
light is illuminated, have an authorized dealer
service the SOS Call system immediately.
 The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.

23_RUP_OM_EN_USC_t.book Page 238