Driving CITROEN BERLINGO 2023 Owner's Guide

68
Ease of use and comfort
Make sure that the size, shape and
volume of the loads carried are
compatible with the highway code and safety
regulations and do not impair the driver’s field
of vision.
The load must be evenly distributed in the loading area so as not to interfere
with driving the vehicle.
Place the load close to the side wall panels,
or push it against the side wall panels
between the wheel arches.
However, it is recommended that heavy
objects are placed as close to the cab as
possible as a precaution in case of sharp
braking.
Firmly secure all parts of the load using
the stowing rings on the floor of the
loading area.
For more information on the Interior fittings
and in particular on the stowing rings, refer to
the corresponding section.
To avoid the risk of injury or accident, the load must be made stable so that it
cannot slide, tip over, fall or be projected. To
do this, use only retaining straps that conform
to current standards (DIN, for example).
For more information on putting straps in
place, refer to the manufacturer’s user guide.
To prevent the load from sliding, there must
not be any empty spaces between the load
items and the vehicle wall panels.
As well as the straps, optimise the stability
of the load with stable handling equipment
(wedges, rigid blocks of wood or padding).
When washing the vehicle, never clean
the interior directly with a water jet.
For the Extenso Cab and the
Crew cab
Do not place sharp or pointed objects in
the protective cover to avoid damaging it.


Do not place objects on the
dashboard.
Deactivate the front passenger airbag when
carrying long objects.
For more information on Deactivating
the front passenger airbag, refer to the
corresponding section.
Avoid placing short or heavy loads in the protective cover; use the loading area
whenever possible.


Avoid anchoring loads or hanging items on the wall of the partition.
For safety reasons, ensure that small objects
do not slip through the gaps of about 3
cm
between the partition and the vehicle's
bodywork.
Extenso Cab

This assembly comprises the two-seat front
bench seat and a removable flap.
For more information on the two-seat front
bench seat, refer to the corresponding section.
A partition located on the floor behind the front
seats protects the driver and front passengers
against the risk of load movement.
A movable flap in this partition can be removed
to allow long items to be loaded.
A protective cover is supplied with the vehicle to
enable long items to be carried safely.

71
Ease of use and comfort
3Moving the partition
Moving the partition forwards

► Fold the backrests of the row 2 seats and
check that they are properly folded. If necessary ,
adjust the position of the row 1 seats (moving
them forwards).
►

Release the upper latches

A
and B.
►

Check that the latches
C and D are retracted.
►

Slide the partition forwards.
►


Lock the lower latches

C
and D and then
check that the locating pins are correctly
engaged in their housings.
►

Lock the upper latches

A
and B.
Moving the partition backwards
► Release the upper latches A and B.
► Release the lower latches C and D.
►

Slide the partition backwards.
►


Lock the upper latches only

A
and B.
►

Return the backrests of the row 2 seats to
their positions.
The upper stops may be adjusted if: – excessive force is needed to operate
the upper latches

A
and B.
–

there is noise while driving, caused by
excessive play

.
When the partition is locked behind the
row 2 or row 1 seats, an engagement
noise tells you that the upper and lower
latches are closed.
Never drive with the partition unlocked.
The partition must not be moved with the latches extended - risk of scratches or
damage to the plastic trims!
The partition must never be removed to convert the vehicle from a commercial
vehicle to a passenger vehicle.
This would pose a risk to the safety of users
due to the absence of a child lock on the
tailgate (mandatory on passenger vehicles).
Pay attention to the loading height
behind the partition and the size of the
long load in the protective cover: the driver
must keep a good field of vision.
Do not place loads between the partition
and the bench seat backrest.
Opening/closing the hatch

► Open/close the hatch E using the latch.
► Use the stay F to keep it in the open position.
When carrying a long load, the hatch E
must be kept in the open position with
the stay F.
Systematically close the hatch E, store
the stay F in its housing (using the clip)
and straighten the backrest of the side
passenger seat(s) (depending on the position
of the partition) when no long load is being
transported.
Avoid placing loads on the sill bar of the hatch E. Whenever possible, place loads
on the folded-down seat backrests.
The maximum load on the sill of the hatch E
is 20 kg.

73
Ease of use and comfort
3

► Position the strap(s) around the head
restraint(s) (depending on the position of the
partition).
►

T
ighten the strap(s) using the adjustable
section in order to correctly retain the items that
have been loaded inside the cover.
Do not place any load in the passenger
compartment outside the protective cover
(especially over the cover).
Regularly check the condition of the
protective cover.
When signs of wear and tear appear, contact
a CITROËN dealer to have it replaced by a
protective cover that meets the specifications
and qualities required by CITROËN and your
vehicle.
Heating and Ventilation
Advice
Using the ventilation and air
conditioning system
►

T

o ensure that air is distributed evenly,
keep the external air intake grilles at the base
of the windscreen, the nozzles, the vents, the
air outlets and the air extractor in the boot
free from obstructions.
►

Do not cover the sunshine sensor located
on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.
►


Operate the air conditioning system for at
least 5 to 10 minutes once or twice a month to
keep it in good working order

.
►

If the system does not produce cold air
,
switch it off and contact a CITROËN dealer or
a qualified workshop.
When towing a large load on a steep gradient
in high temperatures, switching off the air
conditioning increases the available engine
power, enhancing the towing capacity.
Avoid driving for too long with the ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high
after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.
Servicing the ventilation and air
conditioning system
►

Ensure that the passenger compartment
filter is in good condition and have the filter
elements replaced regularly

.
We recommend using a composite passenger
compartment filter. Its specific active additive
helps protect against polluting gases and bad
smells.
►

T

o ensure correct operation of the
air conditioning system, have it checked
according to the recommendations in the
Manufacturer’s service schedule.

81
Ease of use and comfort
3workshop which is not equipped with an
exhaust gas extraction system.
Do not park the vehicle on a flammable
surface (dry grass, dead leaves, paper, etc.)
- Risk of fire!
Glazed surfaces such as the rear screen
or windscreen can become very hot in
places.
Never put objects on these surfaces; never
touch these surfaces - Risk of burns!
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Temperature conditioning (Electric)
This function allows you to programme the
temperature in the passenger compartment to
reach a pre-defined, non-modifiable temperature
(approx. 21°C) before you enter the vehicle, on
the days and at the times of your choice.
This function is available when the vehicle is
connected or not connected.
Programming
Programming can be carried out from a
smartphone using the MyCitroën App
application.
For more information on Remote functions,
refer to the corresponding section.
With CITROËN Connect Nav system
In the Applications menu:
Press " Car Apps" to display the applications
home page.
Select Temperature conditioning .
►

Press
+ to add a programme.
►

Select the time of entry into the vehicle and
the desired days. Press

OK.
►

Press
ON to activate this programme.
The temperature pre-conditioning sequence
begins approximately 45 minutes before the
programmed time when the vehicle is connected
(20 minutes when it is not connected) and is
maintained for 10 minutes after.
You can set multiple programmes. Each one is saved in the system.
To optimise the driving range, we recommend
starting a programme while the vehicle is
connected.
The fan noise that occurs during temperature pre-conditioning is perfectly
normal.
Operating conditions
– The function is only activated when the
ignition is switched off and the
vehicle
locked.
–

When the vehicle is not connected, the
function is only activated if the battery charge
level is greater than 50%.
–


When the vehicle is not connected and a
recurring programme is active (e.g. from Monday
to Friday), if two temperature pre-conditioning
sequences are run without the vehicle being
used, the programme will be deactivated.
Courtesy lamp
Automatic switching on/off
The front courtesy lamp comes on when the key
is removed from the ignition switch.
All courtesy lamps come on when the vehicle is
unlocked, when one of the corresponding doors
is opened and when locating the vehicle using
the remote control.
They fade to off after the ignition is switched on
and when the vehicle is locked.
Take care not to allow objects to come into contact with the courtesy lamp.

86
Lighting and visibility
You can activate/deactivate this function and adjust the guide-me-
home lighting duration in the Driving/Vehicle
touch screen menu.
Manual

► With the ignition off, pull the lighting control
stalk toward you ("headlamp flash") to activate/
deactivate the function.
Manual guide-me-home lighting goes off
automatically after a period of time.
Welcome lighting
With the "Automatic headlamp illumination"
function activated, in poor light, the sidelamps
and dipped beam headlamps come on
automatically when the vehicle is unlocked.
Activation, deactivation and the duration of the exterior welcome
lighting are set in the Driving/Vehicle touch
screen menu.
Automatic lighting systems - General
recommendations
The automatic lighting systems use a detection
camera, located at the top of the windscreen.
Operating limits
The system may be disrupted or not work
correctly:
–

When visibility conditions are poor
(e.g.

snowfall, heavy rain).
–

If the windscreen is dirty
, misted-up or
masked (e.g.
sticker) in front of the camera.
–

If the vehicle is facing highly reflective signs
or safety barrier reflectors.
The system is not able to detect:
–


Road users that do not have their own
lighting, such as pedestrians.
–


V

ehicles with hidden lighting (e.g. travelling
behind a safety barrier on the motorway).
–

V

ehicles at the top or bottom of a steep
slope, on winding roads, on crossroads.
Maintenance
Clean the windscreen regularly,
particularly the area in front of the camera.
The internal surface of the windscreen can
also become misted around the camera.
In humid and cold weather, demist the
windscreen regularly.
Do not allow snow to accumulate on the
bonnet or roof of the vehicle as this could
obstruct the camera.
Automatic headlamp dipping
For more information, refer to the
General recommendations for
automatic lighting systems.
With the ring of the lighting control stalk
in the
"AUTO" position and the function activated on
the touch screen, this system automatically
switches between dipped and main beam
headlamps, according to lighting and traffic
conditions, using a camera located at the top of
the windscreen.

87
Lighting and visibility
4This system is a driving aid.The driver remains responsible for
the vehicle's lighting, its correct use in the
prevailing light, visibility and traffic conditions,
and for compliance with driving and vehicle
regulations.
The system becomes operational when the vehicle exceeds 16 mph (25 km/h).
When the speed falls below 9 mph (15 km/h),
the function is no longer operational.
Activation/Deactivation
The settings are changed via the Driving/Vehicle touch screen
menu.
When deactivated, the lighting system changes
to "automatic illumination of headlamps" mode.
The state of the system is stored when the
ignition is switched off.
Operation
If the ambient light level is very low and traffic
conditions permit:
– The main beam headla mps
come on automatically. These
indicator lamps light up on the instrument panel.
If the ambient light level is sufficient and/or the
traffic conditions do not allow the main beam
headlamps to be lit:
– The dipped beam head lamps
remain lit. These indicator lamps
light up on the instrument panel.
The function is deactivated if the foglamps
are switched on or if the system detects poor
visibility conditions (e.g.
fog, heavy rain,
snowfall).
When the foglamps are switched off or when the
visibility conditions become favourable again, the
function is automatically reactivated.
This indicator lamp goes out when the function is deactivated.
Pause
If the situation requires a change of headlamp
beam, the driver can take over at any time.
► A "headlamp flash" pauses the
function and the lighting system switches
to "automatic illumination of lamps" mode:
–

If the "AUT
O" and "Dipped beam" indicator
lamps were on, the system changes to main
beam.
–

If the "AUT
O" and "Main beam"
indicator
lamps were on, the system changes to
dipped beam.
►

T

o reactivate the function, once again switch
the headlamps manually between dipped and
main beam.
The system may be disrupted or not work correctly:
–

When visibility conditions are poor
(snowfall, heavy rain, etc.).
– If the windscreen in front of the camera is
dirty , misted or obscured (for example, by a
sticker).
–

If the vehicle is facing highly reflective
signs.
When the system detects thick fog, it
temporarily deactivates the function.
The system is not able to detect:
–


Road users that do not have their own
lighting, such as pedestrians.
–


V
ehicles whose lighting is obscured (for
example, vehicles driving behind a safety
barrier on a motorway).
–

V
ehicles at the top or bottom of a steep
slope, on winding roads, on crossroads.
Clean the windscreen regularly,
particularly the area in front of the
camera.
The internal surface of the windscreen can
also become misted around the camera.
In humid and cold weather, demist the
windscreen regularly.
Do not allow snow to accumulate on the
bonnet or roof of the vehicle as this could
obstruct the detection camera.

89
Lighting and visibility
4To avoid damaging the wiper blades, do not operate the screenwash if the
screenwash reservoir is empty.
Only operate the screenwash if there is no
risk of the fluid freezing on the windscreen
and hindering visibility. During the winter
period, use "very cold climate" rated products.
Never top up with water.
Low screenwash fluid level
When the low level of the reservoir is
reached, this warning lamp lights up on
the instrument panel, accompanied by an
audible signal and a message.
It comes on when the ignition is switched on,
or every time the stalk is operated, until the
reservoir is refilled.
Refill the screenwash reservoir (or have it
refilled) the next time you stop.
Rear wiper

► Turn the ring to align the desired symbol with
the marking.
Off
Intermittent wiping
Screenwash-wipe
Reverse gear
When reverse gear is engaged, the rear wiper
will come into operation automatically if the front
windscreen wipers are operating.
Activation/Deactivation
The settings are changed via the Driving/Vehicle touch screen
menu.
This function is activated by default.
In the event of accumulation of snow or
hard frost or if a bicycle carrier is fitted to
a towing device, deactivate the automatic rear
wiper via the touch screen's

Driving/ V
ehicle
menu.
Special position of the
windscreen wipers
This maintenance position is used while cleaning
or replacing the wiper blades. It can also be
useful, in wintry weather (ice, snow), to release
the wiper blades from the windscreen.
To maintain the effectiveness of the flat wiper blades, it is advisable to:
–

handle them with care.
– clean them regularly using soapy water .
– avoid using them to hold cardboard on the
windscreen.
–

replace them at the first signs of wear
.
Before removing a windscreen wiper blade

Operating the wiper control stalk immediately
after switching off the ignition will place the wiper
blades in a vertical position.
►
Proceed with the desired operation or the
replacement of the wiper blades.
After refitting a windscreen wiper blade
► To return the wiper blades to their initial
position after the operation, switch on the ignition
and operate the wiper control stalk.

96
Safety
Anti-slip regulation (ASR) / Dynamic stability control
(DSC)
Anti-slip regulation (or traction control) optimises
traction by using engine braking and by applying
the brakes on the driving wheels to avoid one
or more wheels spinning. It also enhances the
vehicle's directional stability.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
These systems are activated in the event of a problem with grip or trajectory
(confirmed by this warning lamp flashing on the
instrument panel).
Deactivation / Reactivation

In exceptional conditions (moving a vehicle that
is bogged down in mud, stuck in snow, on loose
soil, etc.), it may prove useful to deactivate the DSC/ASR systems, so that the wheels can move
freely and regain grip.
However, it is recommended that the system be
reactivated as soon as possible.
These systems are reactivated automatically
every time the ignition is switched off, or from 31
mph (50
km/h).
At speeds below 31 mph (50 km/h), the systems
can be reactivated manually.
Press this button or turn the thumbwheel
to this position.
The indicator lamp in the button or thumbwheel
comes on: the DSC/ASR systems no longer
have an effect on engine operation.
To reactivate the system:
Press this button.
Or
Turn the thumbwheel to this position.
The indicator lamp in the button or thumbwheel
goes off.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel,
accompanied by the display of a message and
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
ASR/DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels
(tyres and rims), braking and electronic
components, as well as the assembly and
repair procedures provided by CITROËN
dealers.
In order to ensure that these systems remain
effective in wintry conditions, the use of snow
or all-season tyres is recommended. All four
wheels must be fitted with tyres approved for
your vehicle.
All tyre specifications are listed on the
tyre/paint label. For more information
on Identification markings , refer to the
corresponding section.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.

97
Safety
5Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC)
must not have any faults.
The vehicle speed must be between 37 and 99
mph (60 and 160 km/h).
If the system detects that the trailer is
snaking, it applies the brakes to stabilise
the trailer and reduces engine power, if
necessary, to slow the vehicle (indicated by the
flashing of this warning lamp on the instrument
panel and the brake lamps coming on).
For information on weights and towed loads,
refer to the Engine technical data and towed
loads section or your vehicle’s registration
certificate.
To ensure safe driving with a Towing device,
refer to the corresponding section.
Malfunction
If a fault occurs, this warning lamp lights
up on the instrument panel, accompanied
by a message and an audible signal.
To continue towing a trailer, reduce speed and
drive carefully!
Have it checked by a CITROËN dealer or a
qualified workshop.
The trailer stability control system provides an extra safety feature under
normal driving conditions, when following the
recommendations for use of trailers and
current legislation in force in your country. It
must not encourage the driver to take extra
risks, such as using a trailer in unsuitable
conditions of operation (e.g.
excessive load,
exceeded nose weight, worn or under-inflated
tyres, faulty braking system) or driving at
excessive speed.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.
Advanced Grip Control
(Depending on version)
A special, patented traction control system,
which improves driveability on snow, mud and
sand.
This system, optimised for operation in a range
of conditions, enables you to manoeuvre in most
slippery conditions (encountered during normal
passenger car use).
When combined with all-season Peak Mountain
Snow Flake tyres, this system offers a
compromise between safety, grip and driveability.
When combined with suitable tyres, this system
offers a compromise between safety, grip and
driveability.
The accelerator pedal should be pressed
sufficiently to allow the system to harness the
power of the engine. Operation at high engine
speeds is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.
An indicator lamp associated with each mode
comes on, accompanied by the display of a
message to confirm your choice.
Operating modes



Standard (ESC)
This mode is calibrated for a low level of wheel spin, based on the different levels
of grip normally encountered on the road.
Whenever the ignition is switched off, the
system automatically resets to this mode.

98
Safety
Snow
This mode adapts its strategy to the conditions of grip encountered for each of
the two front wheels on moving off.
(mode active up to 50 mph (80
km/h))
All terrain (mud, damp grass, etc.)
This mode, when moving off, allows considerable spin on the wheel with the
least grip to optimise clearing of the mud and to
regain grip. At the same time, the wheel with the
most grip is controlled in such a way as to
transmit as much torque as possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31 mph (50
km/h))
Sand
This mode allows little spin on the two driving wheels at the same time to allow
the vehicle to move forward and limit the risks of
getting stuck in the sand.
(mode active up to 75 mph (120
km/h))
Do not use the other modes on sand as
the vehicle may become stuck.
Deactivation
You can deactivate the ASR and DSC systems by turning the knob to the "OFF"
position.
The ASR and DSC systems will no longer act on the operation of the engine
or of the brakes in the event of a change of
trajectory.
These systems are reactivated automatically
from 31 mph (50
km/h) and whenever the
ignition is switched on.
Recommendations
Your vehicle is designed principally to
drive on tarmac roads but it allows you to
occasionally drive on other less passable
terrain.
However, it does not permit off-road driving
such as:
–

crossing and driving on terrain which
could damage the underbody or strip away
components (fuel pipe, fuel cooler

, etc.) due
to obstacles or stones in particular,
–

driving on terrain with steep gradients and
poor grip,
–


crossing a stream.
Hill Assist Descent
Control
Hill Assist Descent Control system for medium to
steep slopes, on tarmac or other road surfaces
(e.g. gravel, mud).
This system reduces the risk of slip or loss of
control of the vehicle when descending, whether
going forward or in reverse.
During a descent, the system assists the driver
in maintaining a constant speed, depending on
the gear engaged, while progressively releasing
the brakes.
For the system to activate, the gradient
must be greater than 5%.
The system can be used with the gearbox in
neutral.
Otherwise, engage a gear corresponding to
the speed to prevent the engine stalling.
With an automatic gearbox, the system can
be used with the selector at N, D or R.
When the system is regulating, the Active
Safety Brake system is automatically
deactivated.
The system is no longer available if the speed of the vehicle is:
–

above 43 mph (70
km/h).
–

managed by the
Adaptive cruise control,
depending on the type of gearbox.
Switching on
By default, the system is not selected.
The state of the function is not saved when the
ignition is switched off.