audio CITROEN C-ELYSÉE 2021 Service Manual

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CITROËN Connect Nav
12Select the audio source.
Press "Band" to select the "DAB" waveband.
FM-DAB tracking
“DAB" does not cover 100% of the
country.
When the digital radio signal is poor,
“FM-DAB
auto tracking" enables you to
continue listening to the same station by
automatically switching to the corresponding
FM analogue station (if there is one).
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Station follow ".
Press on "OK".
If “FM-DAB auto tracking" is activated,
there may be a time lag of a few seconds
when the system switches to "FM" analogue
radio, and in some cases a change in volume.
When the digital signal quality is restored, the
system automatically changes back to "DAB".
If the "DAB" station being listened to is
not available on “FM” (“ FM-DAB" greyed
out), or "FM-DAB auto tracking" is not
activated, the sound will cut out while the
digital signal is too weak.
Media
USB socket
Insert the USB memory stick into the USB
socket or connect the USB device to the
USB socket using a suitable cable (not supplied).
To protect the system, do not use a USB hub.
The system builds playlists (in temporary
memory); this operation can take from a
few seconds to several minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time.
The playlists are updated every time the ignition
is switched off or a USB memory stick is
connected. The lists are memorised: if they are
not modified, the subsequent loading time will
be shorter.
Auxiliary socket (AUX)
(depending on model / depending on equipment)
Connect a portable device (MP3 player,
etc.) to the auxiliary jack socket using an
audio cable (not supplied).
This source is only available if "Auxiliary input"
has been selected in the audio settings.
First adjust the volume on your portable device
(to a high level). Then adjust the volume on your
audio system.
Controls are managed via the portable device.
CD player
(depending on model / depending on equipment)
Insert the CD in the player.
Selecting the source
Press Radio Media to display the main
page.
Select "Source".
Select the source.
Bluetooth® audio streaming
Streaming allows you to listen to music from your
smartphone.
The Bluetooth profile must be activated, first
adjust the volume on your portable device (to a
high level).
Then adjust the volume of your audio system.
If play does not start automatically, it may be
necessary to start the audio playback from the
telephone.
Control is from the portable device or by using
the system's touch buttons.

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CITROËN Connect Nav
Once connected in streaming mode, the
telephone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB port using
a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists /
albums / genres / playlists / audiobooks /
podcasts).
The default classification used is by artists.
To modify the classification used, return to the
first level of the menu then select the desired
classification (playlists for example) and
confirm to go down through the menu to the
desired track.
The version of software in the audio system may
not be compatible with the generation of your
Apple
® player.
Information and advice
The system supports USB mass storage devices, BlackBerry® devices or Apple®
players via USB ports. The adapter cable is
not supplied.
Device management is done by the audio
system controls.
Other peripherals, not recognised on
connection, must be connected to the
auxiliary socket using a Jack cable (not
supplied) or via Bluetooth streaming,
depending on compatibility.
To protect the system, do not use a USB hub.
The audio equipment will only play audio files
with ".wma", ".aac", ".flac", ".ogg" and ".mp3"
file extensions and with a bit rate of between 32
Kbps and 320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
Files of the ".wma" type should be to the wma 9
standard.
The sampling rates supported are 32, 44 and
48 kHz.
It is advisable to restrict file names to 20
characters, without using special characters (e.g.
" " ? . ; ù) so as to avoid any reading or display
problems.
Use only USB keys in FAT32 format (File
Allocation Table).
It is recommended that the original USB
cable for the portable device is used.
In order to be able to play a burned CDR or
CDRW, select standards ISO 9660 level 1, 2 or
Joliet if possible when burning the CD.
If the disc is burned in another format, it may not
be played correctly.
It is recommended that the same burning
standard is always used on an individual disc,
with the lowest speed possible (4x maximum) for
the best acoustic quality.
In the particular case of a multi-session CD, the
Joliet standard is recommended.
Telephone
Pairing a Bluetooth®
telephone
As a safety measure and because it
requires sustained attention by the driver,
the pairing of a Bluetooth mobile telephone
with the Bluetooth hands-free system of your
audio system must be done with the vehicle
stationary and the ignition on.
Activate the Bluetooth function on the telephone and ensure that it is "visible to
all" (telephone configuration).
Procedure from the telephone
Select the system name in the list of
devices detected.
In the system, accept the connection request
from the telephone.
To complete the pairing, whichever procedure used (from the telephone or

141
CITROËN Connect Nav
12from the system), ensure that the code is the
same in the system and in the telephone.
Procedure from the system
Press Telephone to display the main
page.
Press "Bluetooth search".
Or
Select "Search".
The list of telephones detected is
displayed.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth function on your
telephone.
Select the name of the chosen telephone
in the list.
Connection sharing
The system offers to connect the telephone with
3 profiles:
–
"Telephone" (hands-free kit, telephone only),
–
"Streaming" (streaming: wireless playing of
the audio files on the telephone),
–
"Mobile internet data ".
Activation of the profile; "Mobile internet
data" is obligatory for connected
navigation having first activated sharing of
this connection on your smartphone.
Select one or more profiles.
Press "OK" to confirm.
Depending on the type of telephone, you
may be asked to accept or not the
transfer of your contacts and messages.
Automatic reconnection
On return to the vehicle, if the last
telephone connected is present again, it
is automatically recognised and within about
30 seconds of switching on the ignition, the
pairing is established without any action on
your part (with
Bluetooth activated).
To modify the connection profile:
Press Telephone to display the main
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Bluetooth connection" to display
the list of paired devices.
Press the "Details" button.
Select one or more profiles.
Press "OK" to confirm.
The ability of the system to connect just one profile depends on the telephone.
By default, all three profiles are able to
connect.
The services available depend on the network, the SIM card and the
compatibility of the Bluetooth devices used.
Refer to your telephone’s user guide and your
service provider to check which services you
are able to access.
The system supports the following profiles: HFP, OPP, PBAP, A2DP, AVRCP,
MAP and PAN.
Visit the Brand's website for more information
(compatibility, additional help, etc.).
Managing paired telephones
This function lets you connect or disconnect a device or delete a pairing.
Press Telephone to display the main
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Bluetooth connection" to display
the list of paired devices.
Press on the name of the telephone
selected in the list to disconnect it.
Press again to connect it.

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CITROËN Connect Nav
12Press "Answer" to send a quick message
stored in the system.
Press "Call" to start a call.
Press "Play" to listen to the message.
Access to "Messages" depends on the
compatibility between the smartphone
and the onboard system.
Depending on the smartphone, access to
your messages or email may be slow.
The services available depend on the network, the SIM card and the
compatibility of the Bluetooth devices used.
Refer to your smartphone manual and your
service provider to check which services are
available to you.
Managing quick messages
Press Telephone to display the main
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Quick messages " to display the
list of messages.
Select the "Delayed", "My arrival", "Not
available" or "Other" tab, enabling you to
create new messages.
Press "Create" to write a new message.
Select the message chosen in one of the
lists.
Press "Transfer" to select one or more
recipients.
Press "Play" to start playing the message.
Managing email
Press Telephone to display the main
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Email" to display the list of
messages.
Select the "Incoming", "Sent" or "Not
read” tab.
Select the message chosen in one of the lists.
Press "Play" to start playing the message.
Access to "Email" depends on the compatibility between the smartphone
and the onboard system.
Settings
Audio settings
Press Settings to display the main page.
Select "Audio settings".
Select "Ambience".
Or
"Position ".
Or
"Sound ".
Or
"Voice".
Or
"Ringtone ".
Press "OK" to save the settings.
The balance/distribution (or spatialisation
with the Arkamys© system) uses audio
processing to adjust the sound quality
according to the number of passengers in the
vehicle.
Available only with the front and rear speaker
configuration.
The Ambience setting (choice of 6 ambiances) as well as for Bass, Medium
and Treble are different and independent for
each audio source.
Activate or deactivate "Loudness".
The "Position ” settings (All passengers,
Driver and Front only) are common to all
sources.
Activate or deactivate "Touch tones ",
"Volume linked to speed " and "Auxiliary
input ".

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CITROËN Connect Nav
Onboard audio: Arkamys Sound Staging©
optimises the sound balance/distribution
inside the passenger compartment.
Configuring profiles
As a safety measure and because it requires the sustained attention of the
driver, the operations must only be done with
the vehicle stationary.
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting of the profiles".
Select "Profile 1", "Profile 2", "Profile 3” or
"Common profile ".
Press this button to enter a name for the
profile using the virtual keypad.
Press "OK" to confirm.
Press this button to add a photograph to
the profile.
Insert a USB memory stick containing the
photograph in the USB socket.
Select the photograph.
Press "OK" to accept the transfer of the
photograph.
Press "OK" again to save the settings.
The location for the photograph is square; the system reshapes the original
photograph if in another format.
Press this button to reset the selected
profile.
Resetting the selected profile activates
the English language by default.
Select a "Profile" (1 or 2 or 3) to link the "Audio
settings" with it.
Select "Audio settings".
Select "Ambience".
Or
"Position ".
Or
"Sound ".
Or
"Voice".
Or
"Ringtone ".
Press "OK" to save the settings.
Modifying system settings
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Screen configuration".
Select "Animation".
Activate or deactivate: “Automatic scrolling ”.
Select "Brightness".
Move the slider to adjust the brightness of
the screen and/or the instrument panel.
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "System settings".
Select "Units" to change the units of distance,
fuel consumption and temperature.
Select "Factory settings" to restore the initial
settings.
Returning the system to factory settings
activates the English language by
default.
Select "System info" to display the versions of
the various modules installed in the system.
Selecting the language
Press Settings to display the main page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Languages" to change the
language.

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CITROËN Connect Nav
The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low.
►
Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of

TMC
messages.
►

Configure the "T
raffic info " function in
the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area"
that is not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►

Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►

W
ait until traffic information is being received
correctly (traffic information icons shown on the
map). In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
►

W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►

Check that the online services are activated
(settings, contract).
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area. ►

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►

Have the aerial checked by a dealer
.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).

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CITROËN Connect Nav
12► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.
►

Check that the CD is inserted in the player
the right way up.
►


Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
The CD has been burned in a format that is not
compatible with the player (udf, etc.).
►


Check the content if it is a burned CD:
consult the advice in the "AUDIO" section.
►


The audio system CD player does not play
DVDs.
The CD is protected by an anti-pirating system
not recognised by the audio system.
►


Due to poor quality
, certain burned CDs will
not be played by the audio system.
There is a long waiting period following the
insertion of a CD or connection of a USB
memory stick.
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
The CD audio quality is poor.
The CD is scratched or of poor quality.
►

Insert good quality CDs and store them in
suitable conditions. The audio settings (bass, treble, ambience) are
unsuitable.
►


Return bass and treble settings to 0, without
selecting an ambience.
Some characters in the information about
the media

currently being played are not
displayed correctly.
The audio system is unable to process certain
types of character.
►

Use standard characters to name tracks and
folders.
Playback of files in audio streaming mode
does not start.
The connected device does not automatically
start playback.
►


Start playback from the device.
The names of tracks and playing times
are not displayed on the screen in audio
streaming mode.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
►


Deactivate then reactivate the telphone’
s
Bluetooth function. The Bluetooth telephone is not compatible with
the system.
►

Y
ou can check that your telephone is
compatible on the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
►
Reduce the ambient noise level (close
windows, reduce ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►

Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order
.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
The system does not receive SMS.
SMS text messages cannot be sent to the
system in Bluetooth mode.

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CITROËN Connect Nav
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►
Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►


Modify the balance setting or the distribution
setting to obtain the desired sound quality

.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►

Check that the sound settings are appropriate
to the sources listened to. W

e recommend
setting the sound functions (Bass:, Treble:,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
►

In all cases, after applying sound settings,
adjust the volume level on the portable device (to a high level) first.

Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.
The date and time cannot be set.
Setting of the date and time is only available
if the synchronisation with the satellites is
deactivated.
►

Settings menu / Options /
Time-Date setting.
Select the "Time" tab and deactivate the "GPS
synchronisation" (UTC).

150
Vehicle data recording and privacy
Comfort and infotainment
functions
Comfort settings and personalised settings
may be saved in the vehicle and modified or
reinitialised at any time.
Depending on the vehicle's equipment level,
this
may
include:
–

Seat and steering wheel position settings.
–


Chassis and air conditioning settings.
–


Personalised settings such as the interior
lighting.
Y

ou can enter your own data into the functions
of your vehicle's audio and telematic system, as
part of the selected functionalities.
Depending on the vehicle's equipment level,
this
may
include:
–

Multimedia data such as music, videos or
photos to be read by an integrated multimedia
system.
–


Address book data to be used with an
integrated hands-free system or with an
integrated navigation system.
–


Entered destinations.
–


Data regarding the use of online services.
This data for the comfort and infotainment
functions may be stored locally in the vehicle
or saved to a device that you have connected
to the vehicle (e.g.

smartphone, USB memory
stick or MP3 player). Data that you have entered
yourself may be deleted at any time.
This data may also be transmitted outside the
vehicle at your request, particularly when using online services in line with the settings that you
have selected. Smartphone integration
(e.g.

Android
Auto
® or
Apple
®CarPlay®)
If your vehicle is equipped accordingly, you can
connect your smartphone or another mobile
device to the vehicle in order to operate it using
the vehicle's integrated controls. Images and
sounds from the smartphone can be transmitted
through the audio and telematics system.
Specific information is simultaneously sent
to your smartphone. Depending on the type
of
integration, this includes data such as location,
day/night mode and other general information
about the vehicle. For more information, please
refer to the user instructions for the vehicle or the
audio and telematics system.
Integrating a smartphone allows you to use
its applications, such as a navigation app or
music player. No other
integration between
the smartphone and the vehicle is possible, in
particular active access to vehicle data. How the
data is processed subsequently is determined
by the supplier of the application being used.
The ability the change settings depends on the
application in question and on the operating
system installed on your smartphone.
Online services
If your vehicle is connected to a wireless
network, data can be exchanged between
your vehicle and other systems. Connection
to a wireless network is made possible
via a
transmitter located in your vehicle or a mobile
device that you have provided (e.g.

smartphone).
The online services can be used via this wireless
connection.

These include online services and
applications (apps) provided to you by the
Manufacturer or other suppliers.
Exclusive services
As regards the Manufacturer's online services,
the corresponding functions are described by
the Manufacturer in an appropriate medium
(e.g.
handbook, Manufacturer's website) and the
information about data protection is provided.
Personal data may be used for online services.
The exchange of data for this purpose takes
place over a secure connection, using for
example the Manufacturer's dedicated computer
systems. The collection, processing and use of
personal data for the development of services
are carried out solely on the basis of a legal
authorisation, for example in the case of a
legal emergency call system or a contractual
agreement or else under a consent agreement.
You can activate or deactivate the services and
functions (some may be chargeable) and, in
some cases, the vehicle's entire connection to
the wireless network. This does not include the

152
Alphabetical index
A
ABS 38
Accessories
37
AdBlue®

70
AdBlue® tank

72
Additive, Diesel

78–79
Adjusting headlamps

35
Adjusting head restraints

23
Adjusting seat

23–24
Adjusting the date

14, 123, 145
Adjusting the headlamp beam height

35
Adjusting the height and reach
of the steering wheel

25
Adjusting the time

14, 122, 145
Advice on care and maintenance

81
Advice on driving

6, 51–52
Airbags

41–43, 45
Airbags, curtain

42
Airbags, front

42–43, 45
Airbags, lateral

42–43
Air conditioning

26
Air conditioning, electronic
(with display screen)

28–29
Air conditioning, manual
(without display screen)

27
Air vents

26
Alarm

21–22
Anti-lock braking system (ABS)

38
Antitheft / Immobiliser

18
Armrest, front

30–31
Ashtray, portable

30
Assistance, emergency braking 38
Audio streaming
(Bluetooth)

106–107, 118, 139
B
Battery 92
Battery, 12 V
73, 79, 92–94
Battery, charging

92–93
Battery, remote control

19
Blanking screen (snow shield)

74–75
BlueHDi

79, 83
Bluetooth (hands-free)

106, 120, 140–141
Bluetooth (telephone)

120–121, 140–142
Bodywork

81
Bonnet

76
Boot

20–21
Boot (opening)

17
Brake discs

80
Brake lamps

90
Brakes

80
Braking assistance system

38
Brightness

122
Bulbs (changing)

87–88, 90
C
Cable, audio 139
Cable, Jack
139
Capacity, fuel tank

69
Care of the bodywork 81
CD
104, 139
CD, MP3

104, 139
Central locking

18
Changing a bulb

87–88, 90
Changing a fuse

91
Changing a wheel

84
Changing a wiper blade

35–36
Changing the remote control battery

19
Changing to free-wheeling

80
Checking the levels

77–78
Checks

76–77, 79–80
Checks, routine

79–80
Child lock

46, 49–50
Children

40, 46–49
Children (safety)

50
Child seats

40, 43–46
Child seats, conventional

45
Child seats, ISOFIX

47–49
Cigar lighter

31
Cleaning (advice)

81–82
Clock

14
Closing the boot

20–21
Closing the doors

20
Connection, Apple CarPlay

119, 134
Connection,
Bluetooth

120–121, 136–137, 140–142
Connection, MirrorLink

119, 135
Connection, Wi-Fi network

137
Container, AdBlue®

71–72
Control, emergency boot release

21
Control, emergency door

19