Citroen C ZERO 2012 1.G Owner's Manual

149
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION
There is a difference in sound quality between
the different audiosources (radio, CD...).
For optimum sound qualit
y, the audio settings (volume, bass, treble, ambience, loudness) can be adapted to the different sound sources,
which may result in audible differences when changing source (radio,
CD...).
Check that the audio settings (volume, bass,
treble, ambience, loudness) are adapted to thesources listened to. It is advisable to adjust audio settings (bass, treble, Front-Rear balance, Left-Right balance) to the middle position, select the musical ambience and set the loudness correction
to the "Active" position in CD mode or to the "Inactive" position in radio mode.

When changing the settings for treble and
bass, the ambience
setting is deselected.
When chan
ging the
ambience setting, treble and bass are reset to zero.
Choosing an ambience imposes settings for treble and bass. Modifyingone without the other is only possible with a personalised ambience. Modify the treble and bass settings or the
ambience setting to obtain the desired sound
quality.

When changing the balance setting, distribution is deselected.
Choosing the "driver" distribution setting imposes a balance setting. Modify the balance setting or the distribution setting to obtain the desired sound quality. The
following tables contain answers to the most frequently asked questions.

150
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
The quality of receptionof the radio station
listened to gradually
deteriorates or the stored stations do not function(no sound, 87.5 MHz is
displayed...). The vehicle is too far from the transmitter used b
y the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling. Activate the RDS function to enable the system
to check whether there is a more powerful
transmitter in the geographical area.
The environment
(hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate
a failure of the audio equipment.
The aerial is absent or has been dama
ged (for example when goingthrough a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.

Sound cut-outs of 1 to2 seconds in radio mode.During this brief sound cut-out, the RDS searches for any frequency
permitting better reception of the station. Deactivate the RDS function if the phenomenon is
too frequent and always on the same route.
Tr
affi c announcementTA is displayed. I donot receive any traffi c
information.Th
e radio station does not broadcast traffi c information. Tune to a radio station which broadcasts traffi c
information.
Th
e stored stations arenot found (no sound, 87.5 MHz is displayed...). An in
correct waveband is selected. Press the SRC/TEL button to return to the
waveband (FM1 or FM2) on which the stations arestored.

151
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
The CD is ejected
automatically or is not played by the player. The CD is inserted upside down, is unpla
yable, does not contain any audio data or contains an audio format which the player cannot play.
The
CD is protected by an anti-pirating protection system which is not recognised by the audio equipment.
- Check that the CD is inserted in the pla
yer the
right way up.

-
Check the condition of the CD: the CD cannot
be played if it is too damaged.

-
Check the content in the case of a recordedCD: consult the advice in the "Audio" section.

- The audio equipment's CD pla
yer does not
play DVDs.

-
Due to their quality level, certain writeableCDs will not be played by the audio system.
The CD pla
yer sound ispoor.The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio settings
(bass, treble, ambience) are unsuitable. Set the treble or bass level to 0, without selectingan ambience.
Th
e Bluetooth connection
is cut. The battery of the peripheral may not be suffi ciently charged. Recharge the battery of the peripheral device.
The messa
ge "USB device error" is displayedon the screen.The U
SB memory stick is not recognised.
The memory stick may be corrupt. Re
format the memory stick to FAT 16 or FAT 32.

A telephone connects
automatically, disconnecting another
telephone. A
utomatic connection overrides manual connection. Modify the telephone settings to remove automatic connection.

152
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
An iPod is not recognisedwhen connecting to the
USB port.The iPod is of a
generation that is not compatible with the USB.

The hard disk or deviceis not recognised whenconnecting to the USBport.
Some hard disks and devices need a power supply greater than is
provided by the audio system. Connect the device to the 230 V socket, the 12 V socket or an external power supply.
Caution
:
ensure that the device does not transmit
a voltage greater than 5 V (risk of destruction of
the system).

When streaming, the sound cuts momentarily. Some telephones prioritise connection of the "hands-free" profi le. Delete the "hands-free" connection profi le toimprove streaming.
In "Random all" pla
y,not all of the tracks areplayed.In "Random all" pla
y, the system can only take into account up
to 999 tracks.
With the en
gine off, the
audio system switches
off after a few minutes of use. When the en
gine is switched off, the audio system operating time
depends on the battery charge.
The switch-o
ff is normal: the audio system switches to economy mode and switches off to prevent discharging the vehicle's battery.
Start the vehicle's engine to increase the batterycharge.
The messa
ge "the audio system is overheated"
appears on the display. In order to protect the installation if the surroundin
g temperature is too
high, the audio system switches to an automatic thermal protection mode leading to a reduction of the volume or stopping of the playing of the CD. Switch the audio s
ystem off for a few minutes to
allow the system to cool.

.
Visual search
153
Exterior
Remote control key 31- 32- opening / closing - central locking - anti-theft protection Starting - Stopping the vehicle 53
Lighting 57-59 Headlamp height adjustment 59 Changing bulbs 99 -104- front lamps - foglamps- daytime running lamps - direction indicator repeaters
Wipers 60Changing a wiper blade 112
Door mirrors 42
Doors 35 - opening / closingElectric windows 34
Charging flaps 37 Charging the main battery 82-87- normal - fast

Accessories 113

ABS, EBFD, EBA, ASR, ESP 72-74 Tyre pressures 125Changing a wheel 96 -98
Boot 36- opening / closing


Changing bulbs 10 4 -10 6- rear lamps - 3rd brake lamp- number plate lamps - foglamp

Recovery 112

Visual search
154
Interior
Rear compartment 118 Front compar tment 117

Seat belts 75-77
Rear seats 40-41 Te m p o r a ry puncture repair kit 92-95
Mats 45 Airbags 78 - 81


Front seats 38-39
Child seats 62- 66 ISOFIX mountings 67 ISOFIX child seats 68 - 69 Child lock 70

Interior fittings 44- 46
Deactivating the passenger's frontairbag 79

.
Visual search
155
Electric windows 34
Dashboard fuses 108-109
Ventilation 47Heating 49-51 Air conditioning 49-51Demisting / defrosting 52
12 V accessory socket 45Manual parking brake 54
Rear view mirror 43
USB Player 46
Opening the bonnet 116

Instruments
and controls
Opening the charging flaps 37

Audio system 129-152
Drive selector 55-56

Visual search
156
Instruments and controls (continued)
Lighting controls 57-59 Direction indicators 71

Instrument panels 18 Warning lamps 19 -25 Indicators 26-30 - main battery state of charge indicator - energy consumption / generation indicator - speedometer - total distance recorder - trip distance recorder - lighting dimmer - service indicator - range indicator

Horn 71
Hazard warning lamps 71

Wiper controls 60
Ignition switch, starting/stoppingthe vehicle 53


Door mirrors 42

Emergency orassistance call 72, 127-128
Headlamp height adjustment 59

.
Visual search
157
Technical data - Maintenance
Front compar tment 117 Checking levels 119-120 - ancillaries battery electrolyte - brake fluid - heating system fluid - screenwash fluidChecks 121
Changing front bulbs 99 -104

Ancillaries battery 88-91

Opening the bonnet 116
Electric motor 122


Weights 123
Rear compar tment 118 Checking the coolant level 120
Front compar tment fuses 110 -111
Dimensions 124 Identification markings 125

Alphabetical index
158
ABS ...............................................................72ABS and EBFD systems ...............................72Accessories ................................................ 113Accessory socket, 12V...........................44, 45Access to bulbs...................................100, 104Adjusting headlamps....................................59Adjusting head restraints..............................39Airbags ..........................................................78Airbags, cur tain .......................................80,81Airbags, front...........................................78,81Airbags, lateral ........................................80,81Air conditioning .................................48,50,51Air vents........................................................47Anti-lock braking system (ABS)....................72Assistance call......................................72, 128Audible warning............................................71Audio streaming (Bluetooth).......................139Audio system...............................................129Automatic illumination of headlamps ............59Automatic switching off of lighting ................59
CD MP3................................................134-136Changing a bulb ....................................99,104Changing a fuse ..........................................107Changing a wheel.........................................96Changing a wiper blade..............................112Charge main battery.....................................82Charging time..............................................122Charging flaps ...............................................37Checking levels...................................119, 120Checks .................................................117, 121Children ........................................62-70, 77, 79Child lock.......................................................70Child seats ..............................................62-70Child seats, conventional..............................65Closing the boot............................................36Control unit....................................................84Coolant level ...............................................119Cup holder.....................................................r44
Daytime running lamps.........................59, 103Deactivating the passenger airbag ...............79Deactivation of the passenger and rear window control switches ..............34Defrosting......................................................52Demisting ......................................................52Dimensions.................................................124Dipped beam.........................................99, 103Direction indicators.........71, 99, 102, 104, 105Display screen........................................28, 29Doors .............................................................35Door trays ......................................................44Drive selector................................................r55
EBA (Emergency braking assistance) ....72,73Electric motor..............................................r122Electronic brake force distribution (EBFD) ...72Electronic engine immobiliser.................r32, 33Emergency braking system..........................73Emergency call.....................................72, 128Emergency warning lamps...........................71Energy consumption / generation indicator.......r27Environment ......................17, 48, 91, 120, 125ESP/ASR.......................................................74
A
BC
D
Battery, ancillaries................................88, 119Battery, main.........................................82, 122Bluetooth (hands-free)................................140Bonnet, front................................................116Bonnet stay.................................................116Brake discs ..................................................121Brake lamps ................................................105Brake pads ..................................................121Brakes ......................................................... 121Braking assistance system...........................72Bulbs (changing, type)..........................99, 104
E
Fast charge ...................................................86Fitting a wheel ...............................................98Fitting the mat ............................................... 45Flashing indicators....71, 99, 102, 103, 104,105Foglamps......................................58, 103, 105Folding/unfolding the door mirrors................42Front compar tment.....................................117Front foglamps................................58, 99,103Front seats ....................................................38Fuses...........................................................107
F
Hands-free kit..............................................140Hazard warning lamps..................................71Headlamp adjustment...................................59Head restraints........................................38-40Heating..........................................................50Heating system fluid level ...........................119
H