phone Citroen C ZERO 2014.5 1.G User Guide

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157
FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
The CD is ejected
automatically or is not
played by the player
.The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play
.
The CD is protected by an anti-pirating protection system which is not
recognised by the audio equipment. -

Check that the CD is inserted in the player the
right way up.
-


Check the condition of the CD: the CD cannot
be played if it is too damaged.
-


Check the content in the case of a recorded
CD: consult the advice in the "Audio" section.
-


The audio equipment's CD player does not
play DVDs.
-


Due to their quality level, certain writeable
CDs will not be played by the audio system.
The CD player sound is
poor

. The CD used is scratched or of poor quality.
Insert good quality CDs and store them in suitable
conditions.
The audio settings (bass, treble, ambience) are unsuitable. Set the treble or bass level to 0, without selecting
an ambience.
The
b
luetooth connection
is cut. The battery of the peripheral may not be sufficiently charged.
Recharge the battery of the peripheral device.
The message "USB
device error" is displayed
on the screen. The USB memory stick is not recognised.
Use only USB memory sticks formatted to FAT32
(28-bit file allocation table).
a telephone connects
automatically

,
disconnecting another
telephone. Automatic connection overrides manual connection.
Modify the telephone settings to remove automatic
connection.

158
FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
An iPod is not recognised
when connecting to the
USB port. The iPod is of a generation that is not compatible with the USB
connection.
The hard disk or device
is not recognised when
connecting to the USB
port. Some hard disks and devices need a power supply greater than is
provided by the audio system.
Connect the device to the 230 V socket, the 12 V
socket or an external power supply
.
Caution: ensure that the device does not transmit
a voltage greater than 5 V (risk of destruction of
the system).
When streaming, the
sound cuts momentarily. Some telephones prioritise connection of the "hands-free" profile.
Delete the "hands-free" connection profile to
improve streaming.
In "Random all" play,
not all of the tracks are
played. In "Random all" play, the system can only take into account up to
999
tracks.
With the engine off, the
audio system switches
off after a few minutes
of use. When the engine is switched off, the audio system operating time
depends on the battery charge.
The switch-off is normal: the audio system switches to economy mode
and switches off to prevent discharging the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
The message "the audio
system is overheated"
appears on the display. In order to protect the installation if the surrounding temperature is too
high, the audio system switches to an automatic thermal protection mode
leading to a reduction of the volume or stopping of the playing of the CD. Switch the audio system off for a few minutes to
allow the system to cool.