Service Citroen C3 2012 2.G User Guide

4
67
ACCESS
Lost keys
Visit a CITROËN dealer with the vehicle's registration document, your per-
sonal identifi cation documents and if possible the key code label.
The CITROËN dealer will be able to fi nd the key code and the transponder
code required to order a new key.







Do not throw the remote con-
trol batteries away, they contain
metals which are harmful to the
environment.
Take them to an approved col-
lection point.
Remote control

The high frequency remote control is a sensitive system; do not operate it
while it is in your pocket as there is a possibility that it may unlock the ve-
hicle, without you being aware of it.
Do not repeatedly press the buttons of your remote control out of range and
out of sight of your vehicle. You run the risk of stopping it from working and
the remote control would have to be reinitialised.
The remote control does not operate when the key is in the ignition switch,
even when the ignition is switched off, except for reinitialisation.


Locking the vehicle

Driving with the doors locked may make access to the passenger compart-
ment by the emergency services more diffi cult in an emergency.
As a safety precaution (with children on board), remove the key from the
ignition switch when you leave the vehicle, even for a short time.


Anti-theft protection

Do not make any modifi cations to the electronic engine immobiliser system;
this could cause malfunctions.

When purchasing a second-hand vehicle

Have the pairing of all of the keys in your possession checked by a
CITROËN dealer, to ensure that only your keys can be used to open and
start the vehicle.

8
102
SAFETY
BRAKING ASSISTANCE SYSTEMS
Group of supplementary systems which
help you to obtain optimum braking in
complete safety in emergency situations:


- anti-lock braking system (ABS),

- electronic brake force distribution
(EBFD),

- emergency braking assistance (EBA).
Anti-lock braking system and electronic brake force distribution

Linked systems which improve the sta-
bility and manoeuvrability of your vehicle
when braking, in particular on poor or
slippery surfaces.

Activation
The anti-lock braking system comes
into operation automatically when there
is a risk of wheel lock.
Normal operation of the ABS may make
itself felt by slight vibration of the brake
pedal.

When braking in an emergency,
press very fi rmly without releas-
ing the pressure.

Operating fault In either case, contact a CITROËN
dealer or a qualifi ed workshop.
If this warning lamp comes on,
accompanied by an audible
signal and a message in the
screen, it indicates a malfunction of the
anti-lock braking system which could
result in loss of control of the vehicle
when braking. If this warning lamp comes on,
together with the STOP
and
ABS
warning lamps, accompa-
nied by an audible signal and a message
in the screen, it indicates a malfunction
of the electronic brake force distribution
which could result in loss of control of the
vehicle when braking.

You must stop as soon as it is safe
to do so.


When replacing wheels (tyres
and rims), ensure that they
conform to the manufacturer's
recommendations.

Emergency braking assistance

System which, in an emergency, en-
ables you to obtain the optimum braking
pressure more quickly, thus reducing the
stopping distance.

Activation

It is triggered by the speed at which the
brake pedal is pressed.
The effect of this is a reduction in the
resistance of the pedal and an increase
in braking effi ciency.
When braking in an emergency,
press fi rmly without releasing
the pressure.

EMERGENCY OR ASSISTANCECALL

This system allows you to make an
emergency or assistance call to the
emergency services or to the dedicated
CITROËN service.
For more information on the use of this
function, refer to the "Audio and tele-
matics" section.

10
129
CHECKS

Innovation in the search for
performance
For over 40 year, the TOTAL Research and
Development departments have devel-
oped for CITROËN, lubricants to match the
latest technical innovations on CITROËN
vehicles, both for competition and for every-
day motoring.
For you, this is an assurance that you will
obtain of the best performance for your
engine.

Optimum protection for your
engine
By having your CITROËN ve-
hicle serviced with TOTAL lu-
bricants, you are contributing
towards improving the life and
performances of your engine,
while also protecting the envi-
ronment.

prefers

10
133
CHECKS
CHECKING LEVELS
Check all of these levels regularly and
top them up if necessary, unless other-
wise indicated.
If a level drops signifi cantly, have the
corresponding system checked by a
CITROËN dealer or a qualifi ed work-
shop.

Oil level

The reading will only be correct
if the vehicle is on level ground
and the engine has been off for
more than 30 minutes.
The check is carried out either when the igni-
tion is switched on using the oil level indicator
in the instrument panel, or using the dipstick.

Engine oil change
Refer to the servicing booklet for details
of the interval for this operation.
In order to maintain the reliability of the
engine and emission control system,
the use of additives in the engine oil is
prohibited.

Oil grade
The oil must be suitable for your engine
and conform to the manufacturer's rec-
ommendations.


The brake fl uid level should be
close to the "MAX" mark. If it is
not, check the brake pad wear.

Changing the fl uid
Refer to the servicing booklet for details
of the interval for this operation.

Fluid specifi cation
The brake fl uid must conform to the
manufacturer's recommendations and
meet the DOT4 standard.

Coolant level

The coolant level should be
close to the "MAX" mark but
should never exceed it.
When the engine is warm, the
temperature of the coolant is regulated
by the fan. This can operate with the igni-
tion off.

On vehicles which are fi tted with a par-
ticle emission fi lter, the fan may oper-
ate after the vehicle has been switched
off, even if the engine is cold.
In addition, as the cooling system is
pressurised, wait at least one hour after
switching off the engine before carrying
out any work. To avoid any risk of scalding, unscrew
the cap by two turns to allow the pres-
sure to drop. When the pressure has
dropped, remove the cap and top up
the level.

Changing the coolant

The coolant does not have to be changed.


Fluid specifi cation
The coolant must conform to the manu-
facturer's recommendations.



Screenwash fluid level

Top up the level when neces-
sary.

Fluid specifi cation
For optimum cleaning and to avoid
freezing, this fl uid must not be topped
up or replaced with plain water.



Take care when carrying out
checks under the bonnet as
some parts of the engine can be
very hot (risk of burns).
It is normal to top up the engine
oil between services. CITROËN
recommends that you check the
oil level and top up if necessary,
every 3 000 miles (5 000 kilome-
tres).

10
134
CHECKS
Additive level (Diesel with particle emissions filter)
According to your version of instrument
panel, the additive reservoir low level is
indicated by:

Topping up
The reservoir must be topped up with-
out delay by a CITROËN dealer or a
qualifi ed workshop.

Used products

Avoid prolonged contact of used
oil or fl uids with the skin.
Most of these fl uids are harmful
to health or indeed very corro-
sive.
Do not discard used oil or fl uids
into sewers or onto the ground.
Take used oil to a CITROËN
dealer or a qualifi ed workshop
(France) or to an authorised
waste disposal site.
CHECKS

Unless otherwise indicated, check these
components in accordance with the servic-
ing booklet and according to your engine.
Otherwise, have them checked by a
CITROËN dealer or a qualifi ed work-
shop.
Battery
The battery does not require
any maintenance.
However, check that the terminals
are clean and correctly tightened,
particularly in summer and winter.
Air filter and passenger compartment filter
Refer to the servicing booklet
for details of the replacement
intervals for these compo-
nents.
Depending on the environ-
ment (e.g. dusty atmosphere) and the
use of the vehicle (e.g. city driving),
replace them twice as often if neces-
sary
(refer to the "Engines" section).
A clogged passenger compartment fi lter
may have an adverse effect on the per-
formance of the air conditioning system
and generate undesirable odours.


Oil filter

Replace the oil fi lter each time
the engine oil is changed.
Refer to the servicing booklet
for details of the replacement
interval for this component.





The presence of this label, in particular
with the Stop & Start system, indicates
the use of a specifi c 12 V lead-acid bat-
tery with special technology and speci-
fi cation, for which the involvement of a
CITROËN dealer or a qualifi ed work-
shop is required when replacing or dis-
connecting the battery.
Failure to observe this recommendation
may shorten the life of the battery. When carrying out work on the battery,
refer to the "Practical information" sec-
tion for details of the precautions to be
taken before disconnecting the battery
and following its reconnection.


-
fi xed illumination of the particle
emissions fi lter warning lamp, ac-
companied by an audible signal,

or

- fi xed illumination of the
service warning lamp, ac-
companied by an audible
signal and a message that
the particle emissions fi lter
additive level is too low.

10
135
CHECKS
Manual gearbox
The gearbox does not require any
maintenance (no oil change).
Refer to the servicing book-
let for the details of the level
checking interval for this com-
ponent.
Automatic gearbox

The gearbox does not re-
quire any maintenance (no oil
change).
Refer to the servicing booklet
for details of the level checking
interval for this component.
Manual parking brake

If a loss of effectiveness of this
system is noticed, the parking
brake must be checked, even
between two services.
Checking this system must be done by
a CITROËN dealer or a qualifi ed work-
shop.
















Only use products recommend-
ed by CITROËN or products of
equivalent quality and specifi ca-
tion.
In order to optimise the opera-
tion of units as important as the
braking system, CITROËN se-
lects and offers very specifi c
products.
To avoid damaging the electrical
units, the use of a high pressure
washer in the engine compart-
ment is strictly prohibited
.

Particle emission filter (Diesel)

According to your version of instrument
panel, the start of saturation of the par-
ticle emissions fi lter is indicated by:
On a new vehicle, the fi rst opera-
tions of regeneration of the particle
emissions fi lter may be accom-
panied by the smell of "burning",
which is perfectly normal.
Following prolonged operation of
the vehicle at very low speed or
at idle, you may, in exceptional
circumstances, notice the emis-
sion of water vapour at the ex-
haust on acceleration. This does
not affect the behaviour of the
vehicle or the environment.

- fi xed illumination of the
particle emissions fi lter
warning lamp, accompa-
nied by an audible signal,
or

- temporary illumination of
the service warning lamp,
accompanied by an audible
signal and a message that
there is a risk of blockage of
the particle emissions fi lter.
As soon as the traffi c conditions per-
mit, regenerate the fi lter by driving at a
speed of at least 40 mph (60 km/h) until
the warning lamp goes off.
If the warning lamp stays on, refer to the
"Additive level" section.
Electronic gearbox
The gearbox does not re-
quire any maintenance (no oil
change).
Refer to the servicing booklet
for details of the checking in-
terval for this component.
Brake pads
Brake disc wear

Brake wear depends on the
style of driving, particularly in
the case of vehicles used in
town, over short distances. It
may be necessary to have the
condition of the brakes checked, even
between vehicle services.
Unless there is a leak in the circuit, a
drop in the brake fl uid level indicates
that the brake pads are worn. For information on checking
brake disc wear, contact a
CITROËN dealer or a quali-
fi ed workshop.

11
161
PRACTICAL INFORMATION
TOWING THE VEHICLE
Procedure for having your vehicle towed
or for towing another vehicle using a re-
movable towing eye.

Access to the tools

The towing eye is installed in the boot
under the fl oor.
To gain access to it:


)
open the boot,

)
raise the fl oor,

)
remove the polystyrene storage box,

)
remove the towing eye from the
holder.

General recommendations

Observe the legislation in force in your country.
Ensure that the weight of the towing vehicle is higher than that of the
towed vehicle.
The driver must stay at the wheel of the towed vehicle.
Driving on motorways and fast roads is prohibited when towing.
When towing a vehicle with all four wheels on the ground, always use an
approved towing bar; rope and straps are prohibited.
When towing a vehicle with the engine off, there is no longer any power
assistance for braking or steering.
In the following cases, you must always call on a professional recovery
service:


- vehicle broken down on a motorway or fast road,

- when it is not possible to put the gearbox into neutral, unlock the
steering, or release the parking brake,

- towing with only two wheels on the ground,

- where there is no approved towing bar available...

180
EMERGENCY OR ASSISTANCE CALL







CITROËN LOCALISED EMERGENCY CALL
In an emergency, press this button for more than 2 seconds.Flashing of the green LED and a voice message confi rm thatthe call has been made to the CITROËN Emergency team * . gg g
Pressing this button again immediately cancels the request. The green LED goes off.
A press
(at any time) of more than 8 seconds on this button, cancels
the request.

CITROËN LOCALISED ASSISTANCE CALL


When the ignition is switched on,
the green LED comes on for 3 seconds
indicating that the system is operating correctly.

If the oran
ge LED fl ashes: there is
a system fault.
If the oran
ge LED is on continuously:
the backup battery must be replaced.
In either case, contact a CITRO
ËN. Pressin
g this button again immediately cancels the request.
The cancellation is confi rmed b
y a voice message.
Press this button for more than 2 seconds to request
assistance if the vehicle breaks down.
A voice message confi rms that the call has been made *
.


OPERATION OF THE SYSTEM
The green LED remains on (without fl ashing) when communication is established. It goes off at the end of communication.
This call is dealt with b
y the CITROËN Emergency team which receiveslocating information from the vehicle and can send a detailed alert to theappropriate emergency services. In countries in which the team is not
operational, or when the locating service has been expressly declined,
the call is dealt with directl
y by the emergency services (11 2) without
the vehicle location.

If an impact is detected b
y the airbag ECU, and independentlyof the deployment of any airbags, an emergency call is made
automatically.


*

These services are subject to conditions and availability.
Consult a CITROËN dealer.If you purchased your vehicle outside the CITROËN dealer network,
we invite
you to have a dealer check the confi guration of these servicesand, if desired, modifi ed to suit your wishes. In a multi-lingual country, confi guration is possible in the offi cial national language of your choice.

For technical reasons, particularl
y to improve the quality of Telematic services to customers, the manufacturer reserves the right to carry out
updates to the vehicle's on-board telematic system.
If you benefi t from the CITROËN eTouch offer, you also have availableadditional services in your MyCITROËN personal space, via the CITROËN y,y
Internet website www.citroen.co.uk.

192
04
8
6
7
4
3
5
2
1
NAVIGATION - GUIDANCE

SEARCHING FOR POINTS OF INTEREST
(POI)

Press the NAV button.

Press the NAV button again or select
the Navigation Menu function and press the dial to confi rm.

Select the "POI nearby" function to search for POIs around the vehicle.
Select the "POI search" function and press the dial to confi rm. Navigation Menu
POI search
POI nearby
Select the "POI in city" function tosearch for POIs in the city required.Select the country then enter the name of the city using the virtual
keypad.

Select the "POI near route" function
to search for POIs near the route.
Select the "P
OI in country" function
to search for POIs in the country
required.

Select the "POI near destination"function to search for POIs near thepoint of arrival of the route.
POI near destinationPOI near route
POI in country
POI in city

A list of cities present in the country selected can be accessed via
the LIST button on the virtual keypad. The points o
f interest (POI) indicate all of the service locations in the
vicinity (hotels, various businesses, airports...).

193
04NAVIGATION - GUIDANCE

LIST OF PRINCIPAL POINTS OF INTEREST (POI)
*

According to availability in the country. This icon appears when several P
OIs are grouped
together in the same area. Zooming in on this icon
shows details of the POIs.

Service station
LP
G station

Garage
CITRO
ËN
Motor racin
g circuit

Covered car park

Car park

Rest area

H
otel

Restaurant
R
efreshment area
Pi
cnic area
Cafeteria
Railwa
y station
B
us station
Port
Industrial estate
Supermarket
B
ank
Vending machine
T
ennis court
Swimmin
g pool
Golf course
Winter sports resort
Th
eatre
Airport
Theme
parks
Hospital
Pharmac
y
Police station
School
P
ost offi ce
Museum
T
ourist information
Automatic speed camera
*

Red li
ght camera *
Ri
sk area *
Cinema