Service Citroen C3 2015 2.G Owner's Guide

162
You have exceeded the authorised
driving limit: the starting prevention
system inhibits engine starting.
Every time the ignition is switched on, the
SERVICE and engine diagnostic warning
lamps come on and the UREA warning lamp
flashes, accompanied by an audible signal and
the display of the message "Emissions fault:
Starting prevented". Starting prevented
To be able to start the engine, you must call on
a CITROËN dealer or a qualified workshop. Freezing of the AdBlue
® additive
The
a
d
blu

e
® additive freezes at
temperatures below around -11°C.
The SCR system includes a heater
for the
a
dbl

ue
® tank, allowing you to
continue driving in very cold conditions.
Practical information

163
Filling the adblue® tank is an operation
included in every routine service on your
vehicle by a CITR
oËn

dealer or a qualified
workshop.
ne

vertheless, given the capacity of the tank,
it may be necessary to top-up the additive
between services, more particularly if an alert
(warning lamps and a message) signals the
requirement.
You can got to a CITR
oËn

dealer or a qualified
workshop.
If you envisage topping-up yourself, please
read the following warnings carefully.
Topping-up the AdBlue® additive
The adblue® additive is an urea-based
solution. This liquid is non-flammable,
colourless and odourless (kept in a cool area).
In the event of contact with the skin, wash
the affected area with soap and water. In the
event of contact with the eyes, wash (irrigate)
the eyes with large amounts of water or with
an eye wash solution for at least 15 minutes.
If a burning sensation or irritation persists, get
medical attention.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high ambient
temperature, for example), the risk of release
of ammonia cannot be excluded: do not inhale
the product.
a
m
monia vapour has en irritant
effect on mucous membranes (eyes, nose and
throat).
Precautions in use
keep a dblu e® out of the reach of
children, in its original bottle.
ne

ver transfer a d
blu
e
® to another
container: it would lose its purity. Use only
a d
blu
e
® additive that meets
the ISO 22241 standard.
Never dilute the additive with water.
ne

ver pour the additive into the d
i
esel
fuel tank.
ne

ver top-up from an a
dbl
ue
®
dispenser reserved for heavy goods
vehicles.
The supply in a non-drip bottle simplifies
toping-up. You can obtain 1.89 litre (half a US
gallon) bottles from a CITROËN

dealer or a
qualified workshop.
11
Practical information

198
Towing the vehicle
Access to the tools
The towing eye is installed in the boot under
t h e f l o o r.
To gain access to it:
F
o
pen the boot,
F

r
aise the floor,
F

r
emove the polystyrene storage box,
F

r
emove the towing eye from the holder.
Procedure for having your vehicle towed or for towing another vehicle using a removable towing eye.
General recommendations
observe the legislation in force in your country.
Ensure that the weight of the towing vehicle is higher than that of the towed vehicle.
The driver must remain at the wheel of the towed vehicle and must have a valid driving licence.
When towing a vehicle with all four wheels on the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When towing a vehicle with the engine off, there is no longer any power assistance for
braking or steering.
In the following cases, you must always call on a professional recovery service:
-

v
ehicle broken down on a motor way or fast road,
-

f
our-wheel drive vehicle,
-

w
hen it is not possible to put the gearbox into neutral, unlock the steering, or release
the parking brake,
-

t
owing with only two wheels on the ground,
-

w
here there is no approved towing arm available...
Practical information

215
Emergency or assistance call
If an impact is detected by the airbag
control unit, and independently of
the deployment of any airbags, an
emergency call is made automatically.
Localised Emergency Call
In an emergency, press this
button for more than 2 seconds.
Flashing of the green LE
d
and
a voice message confirm that
the call has been made to the
"Localised Emergency Call"*
centre.
Pressing this button again immediately cancels
the call.
The green LE
d

goes off.
Pressing this button (at any time) for more than
8 seconds cancels the call.
The green LED remains on (without flashing)
when communication is established.
It goes off at the end of the call.
This call is dealt with by the "Localised
Emergency Call", which receives locating
information from the vehicle and can send a
detailed alert to the appropriate emergency
services.
In countries in which a centre is not
operational, or when the locating service
has been expressly declined, the call is dealt
with directly by the emergency services (112)
without the vehicle location. *

T
hese services are subject to conditions and
availability.
C

onsult a CITR
oËn d
ealer.
If you benefit from the CITR
oËn


Connect Box offer with the SOS and
assistance pack included, there are
additional services available to you in
your MyCITR
oËn

personal space, via
the CITROËN Internet website in your
country, accessible on
www.citroen.com.
.
audio and Telematics

216
Localised Assistance Call
If you purchased your vehicle outside
the CITROËN dealer network, we
invite you to have a dealer check the
configuration of these services and, if
desired, modified to suit your wishes.
In a multi-lingual country, configuration
is possible in the official national
language of your choice.
For technical reasons, particularly
to improve the quality of Telematic
services to customers, the
manufacturer reserves the right to
carry out updates to the vehicle's
on-board telematic system.
Press this button for more than
2 seconds to request assistance
if the vehicle breaks down.a
voice message confirms that
the call has been started*.
Pressing this button again immediately cancels
the request.
The cancellation is confirmed by a voice
message.
Operation of the system
When the ignition is switched
on, the green LEd comes on for
3 seconds indicating that the
system is operating correctly.
If the orange LE
d

is on continuously: the
backup battery must be replaced.
In either case, contact a CITR
oËn

dealer.
If the orange LE
d

flashes: there
is a system fault.
*

T

hese services are subject to conditions and
availability.
C

onsult a CITR
oËn d
ealer.
Audio and Telematics

244
display of options:
if active but not available, the display will be greyed out,
if active and available, the display will be blank.Display of "Radiotext" for
the current station.
Manage the Jukebox.
di

splay current action.
Select the audio source.
di
splay the "
d
ab
" b
and.
di

splay of the name of the
current station. Short-cut: access to the choice of audio
source and the list of stations (or titles,
depending on the source).
Select the radio station.
an

y thumbnail broadcast by
the station.
Preset stations, buttons 1
to 15.
Short press: select the
preset radio station.
Long press: preset a radio
station. Next "Multiplex".
Next radio station.
Secondary page.
di

splay the name and
number of the multiplex
service being used. Previous "Multiplex".
Previous radio station.
DAB (Digital Audio Broadcasting) radio
If the "dab" r adio station being listened to is not
available on "FM", the "d ab FM" option is greyed out.
Journaline® is a text-based information service designed for digital radio systems.
I
t provides text-based information structured around topics and sub-topics.
This service is available from the "LIST
o
F
dab ST
aT
I
o
n
S
" page.
audio and Telematics

269
The services available depend on
the network, the SIM card and the
compatibility of the b
l
uetooth telephone
used. Check the telephone manual and
with your network provider for details of
the services available to you.
The ability of the system to connect
with only one profile depends on the
telephone. The two profiles may both
connect by default.
Visit www.citroen.co.uk for more information
(compatibility, additional help, ...).
The recognised telephone
appears in the list.
dep

ending on your telephone, you may be
asked to accept automatic connection every
time the ignition is switched on.
on r

eturn to the vehicle, if the last telephone
connected is present again, it is reconnected
automatically and within around 30 seconds
after switching on the ignition the pairing is
done without any action on your part, with
(Bluetooth activated).
To modify the automatic connection mode,
select the telephone in the list then select the
desired profile.de pending on the type of telephone,
the system will ask you to accept or not
the transfer of your contacts.
If not, select " Update".
Connecting a Bluetooth®
peripheral device
Automatic reconnection
On switching on the ignition, the telephone
connected when the ignition was last switched
off is automatically reconnected, if this
connection mode had been activated during the
pairing procedure.
The connection is confirmed by the display of a
message and the name of the telephone.
Manual connection
Press on Telephone to display the
primary page.
Press on the secondary page.
Select " Bluetooth " to display the list
of paired peripherals.
Select the peripheral to connect. Press on " Search".
The connection is confirmed by the display of a
message and the name of the telephone.
.
audio and Telematics

278
QUESTIONANSWER SOLUTION
I cannot connect my
bl

uetooth telephone. The telephone's Bluetooth function may be switched off or the
telephone may not be visible. -

C
heck that your telephone's b
l
uetooth
function is switched on.
-

C
heck in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with the system. You can check the compatibility of your
telephone at www.citroen.co.uk (services).
The volume of the
telephone connected
in
b
l

uetooth mode is
inaudible. The volume depends both on the system and on the telephone. Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an influence on the quality of
telephone communication. Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down, ...).
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the
contacts on the SIM card, the contacts on the telephone, or both.
When both synchronizations are selected, some contacts may be
duplicated. Select "
di

splay SIM card contacts" or "
di
splay
telephone contacts".
Contacts are not shown in
alphabetical order. Some telephones offer display options.
d
ep
ending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
di r e c to r y.
The system does not
receive SMS text messages. The Bluetooth mode does not permit sending SMS text messages
to the system.
Telephone
Audio and Telematics

288
C3_en_Chap13c_RD45_ed01-2015
Telephone
Pairing a Bluetooth® telephone
Screen C
(Available according to model and version)
as a safety measure and because they
require prolonged attention on the part
of the driver, the operations for pairing
of the Bluetooth mobile telephone with
the b
l
uetooth hands-free system of
your audio equipment must be carried
out with the vehicle stationary and the
ignition on.
Go to www.citroen.co.uk for more information
(compatibility, more help, ...).
ac

tivate the telephone's b
l
uetooth function
and ensure that it is "visible to all" (telephone
configuration).
Press the MENU button. In the menu, select:
-
"Bluetooth : Telephone - Audio "
-
"Bluetooth configuration "
-
"Perform a Bluetooth search "
A window is displayed with a message that a
search is in progress. The services available depend on
the network, the SIM card and the
compatibility of the
b
l
uetooth device
used.
Consult your telephone's manual and
your operator to find out which services
are available to you.
* If your telephone is fully compatible. The first 4 telephones recognised are displayed
in this window.
The "Telephone"
menu permits access to the
following functions in particular: " Directory" *,
" Calls list , "Consult the paired equipment ".Select the telephone to be connected from the
list.
on ly one telephone can be connected at
a time.
a

virtual keypad is displayed in the screen:
enter a code with at least 4 digits.
Confirm by pressing OK.
a

message in the screen indicates the telephone
chosen. To accept the pairing, enter the same
code on the telephone, then confirm with OK.
If pairing fails, the number of attempts is not
limited.
a

message that the pairing has been
successful appears in the screen.
The automatic connection authorised is only
active after the telephone has been configured.
The directory and the call list can be accessed
after the necessary synchronisation period.
audio and Telematics

297
C3_en_Chap13c_RD45_ed01-2015
QUESTIONANSWER SOLUTION
I am unable to access my
voicemail. Few telephones or service providers allow the use of this function.
Telephone
.
Audio and Telematics