CITROEN C3 AIRCROSS 2020 Owners Manual

89
Switching on
Briefly push the control stalk downwards.
A wiping cycle confirms that the instruction has
been accepted.Depending on version, this symbol
appears on the display screen or
this indicator lamp comes on in the
instrument panel and a message is
displayed.
Switching off
Depending on version, this symbol
disappears from the display screen
or this indicator lamp goes off in the
instrument panel and a message is
displayed.
The automatic rain sensitive windscreen
wipers must be reactivated by pushing the
control stalk downwards, if the ignition has
been off for more than one minute.
Malfunction
If a fault occurs with the automatic rain
sensitive wipers, the wipers will operate in
intermittent mode.
Have the system checked by a CITROËN
dealer or a qualified workshop.
Do not cover the rain sensor, integrated with
the sunshine sensor and located at the top
centre of the windscreen, behind the rear
view mirror.
When using an automatic car wash, switch off
the automatic rain sensitive wipers.
In winter, it is advisable to wait until the
windscreen is completely clear of ice before
activating the automatic rain sensitive wipers.
Briefly push the control stalk downwards again
or shift the control stalk to a different position
(Int, 1 or 2).
4
Lighting and visibility

90
General safety
recommendations
Labels are attached in different places on
your vehicle. They include safety warnings
as well as identification information for
your vehicle. Do not remove them: they
are an integral part of your vehicle.
For any work on your vehicle, use a
qualified workshop that has the technical
information, skills and equipment required,
all of which a CITROËN dealer is able to
provide.We draw your attention to the following
points:
-

T
he fitting of electrical equipment
or accessories not approved by
CITROËN may cause excessive
current consumption and faults and
failures with the electrical system of
your vehicle. Contact a CITROËN
dealer for information on the range of
recommended accessories.
-

A
s a safety measure, access to
the diagnostic socket, used for the
vehicle's electronic systems, is
reser ved strictly for CITROËN dealers
or qualified workshops, equipped
with the special tools required (risk
of malfunctions of the vehicle's
electronic systems that could cause
breakdowns or serious accidents).
The manufacturer cannot be held
responsible if this advice is not
followed.
-

A
ny modification or adaptation not
intended or authorised by CITROËN
or carried out without meeting the
technical requirements defined by
the manufacturer will result in the
suspension of the legal and contractual
warranties. Installation of accessory radio
communication transmitters
Before installing a radio communication
transmitter, you must contact a CITROËN
dealer for the specification of transmitters
which can be fitted (frequency, maximum
power, aerial position, specific installation
requirements), in line with the Vehicle
Electromagnetic Compatibility Directive
(2004/104/EC).
Depending on country regulations, some
safety equipment may be compulsory:
high visibility safety vests, warning
triangles, breathalysers, spare bulbs,
spare fuses, fire extinguisher, first aid kit,
mud flaps at the rear of the vehicle, etc.
Safety

91
Hazard warning lamps
F When you press this red button, all four direction indicators flash.
They can operate with the ignition off.
Automatic operation of
hazard warning lamps
When braking in an emergency, depending on
the deceleration, the hazard warning lamps
come on automatically.
They switch off automatically the next time you
accelerate.
F

Y
ou can also switch them off by pressing
the button.
Horn
F Press the central part of the steering wheel.
Emergency or assistance
call
Localised Emergency Call
In an emergency, press this
button for more than 2 seconds.
The flashing green LED and
the voice message confirm that
the call has been made to the
"Localised Emergency Call"
service*.
Pressing this button again cancels the
command and the green LED goes off.
The green LED remains on (without flashing)
when communication is established.
It goes off at the end of the call.
"Localised Emergency Call" immediately
locates your vehicle, contacts you in your own
language**, and – if necessary – requests that
relevant emergency services be dispatched**.
In countries where the ser vice is not available,
or when the locating ser vice has been
expressly declined, the call is sent directly
to the emergency ser vices (112) without the
vehicle location.
If an impact is detected by the airbag
control unit, and independently of the
deployment of any airbags, an emergency
call is made automatically.
5
Safety

92
** As per the geographic coverage of "Localised Emergency Call", "Localised
Assistance Call" and the official national
language chosen by the owner of the vehicle.
The list of countries covered and of
Telematic services is available from dealers
or on the website for your country.
Operation of the system (type 1)
When the ignition is switched
on, the green LED comes on for
3
seconds indicating that the
system is operating correctly.
If the orange indicator lamp
flashes then goes off: the system
has a fault.
If the orange indicator lamp is on fixed: replace
the back-up battery.
In both cases, the emergency and assistance
calls ser vice may not work.
Contact a qualified repairer as soon as
possible. The fault with the system does not prevent
the vehicle from being driven.
*

I

n accordance with the general conditions
of use for the ser vice available from dealers
and subject to technological and technical
limitations.
Operation of the system (type 2)
When the ignition is switched
on, the green LED comes on for
3
seconds indicating that the
system is operating correctly.
For all countries except Russia, Belarus
and Kazakhstan.
If the red indicator lamp flashes then goes off:
there is a system fault.
If the red indicator lamp is on fixed: replace the
back-up battery.
For Russia, Belarus and Kazakhstan.
If the red indicator lamp is on fixed: there is a
system fault.
If the red indicator lamp flashes: replace the
back-up battery.
In either case, the emergency and assistance
calls ser vice may not work.
Contact a qualified repairer as soon as
possible.
The fault with the system does not prevent
the vehicle from being driven.
Localised Assistance Call
** As per the geographic coverage of "Localised Emergency Call", "Localised
Assistance Call" and the official national
language chosen by the owner of the vehicle.
The list of countries covered and of
Telematic services is available from dealers
or on the website for your country. Press this button for more than
2
seconds to request assistance
if the vehicle breaks down.
A voice message confirms that the call has
been made**.
Pressing this button again immediately cancels
the request.
The cancellation is confirmed by a voice
message.
Geolocation
You can deactivate geolocation by
simultaneously pressing the "Localised
Emergency Call" and "Localised Assistance
Call" buttons, followed by pressing "Localised
Assistance Call" to confirm.
Safety

93
To reactivate geolocation, simultaneously press
the "Localised Emergency Call" and "Localised
Assistance Call" buttons again, followed by
a press on "Localised Assistance Call" to
confirm.If you purchased your vehicle outside the
brand's dealer network, we invite you to
have a dealer check the configuration of
these ser vices and, if desired, modify it to
suit your wishes. In a multilingual country,
configuration is possible in the official
national language of your choice.
For technical reasons and, in particular, to
improve the quality of Telematic ser vices
to customers, the manufacturer reserves
the right to carry out updates to the
vehicle's on-board telematic system.
If you benefit from the Citroën Connect
Box offer with the SOS and assistance
pack included, there are additional
ser vices available to you in your personal
space, via the website for your country.Electronic stability control
(ESC)
Electronic stability control (ESC) comprising
the following systems:
-
a
nti-lock braking system (ABS) and
electronic brake force distribution (EBFD),
-

e
mergency braking assistance (EBA),
-

w
heel anti-slip regulation (ASR) or traction
control,
-

d
ynamic stability control (DSC).
Definitions
Anti-lock braking system (ABS)
and electronic brake force
distribution (EBFD)
This system improves the stability and
manoeuvrability of your vehicle when braking and
contributes towards improved control on corners,
in particular on poor or slippery road sur faces.
The ABS prevents wheel lock in the event of
emergency braking.
The EBFD manages the braking pressure wheel
by wheel.
Emergency braking assistance
(EBA)
In an emergency, this system enables you to
reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
Anti-slip regulation (ASR)
The ASR system (also known as Traction
Control) optimises traction in order to limit
wheel slip by acting on the brakes of the driving
wheels and on the engine. It also improves
the directional stability of the vehicle on
acceleration.
Dynamic stability control (DSC)
If there is a difference between the path
followed by the vehicle and that required by
the driver, the DSC monitors each wheel and
automatically acts on the brake of one or more
wheels and on the engine to return the vehicle
to the required path, within the limits of the laws
of physics. It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by a
reduction in the resistance of the pedal and an
increase in the effectiveness of the braking.
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Safety

94
Anti-lock braking system
(ABS) and electronic brake
force distribution (EBFD)
The fixed illumination of this warning
lamp indicates that there is a fault
with the ABS.
The vehicle retains conventional braking. Drive
carefully at moderate speed. If these warning lamps come on,
accompanied by an audible signal
and a message, this indicates a
fault with the electronic brake force
distribution (EBFD) system.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
Normal operation of the ABS may make
itself felt by slight vibrations of the brake
pedal. In emergency braking, press ver y
firmly and maintain this pressure.
After an impact, have these systems
checked by a CITROËN dealer or a
qualified workshop.
Anti-slip regulation (ASR)/
Dynamic stability control
(DSC)
Operation
These systems are activated automatically
every time the vehicle is started.
They come into operation in the event of a
problem with grip or trajectory.
Deactivating the ASR (depending
on version)
In exceptional conditions (starting a vehicle
which is bogged down, stuck in snow, on soft
ground, etc.), it may be advisable to deactivate
the ASR system, so that the wheels can turn
freely and regain grip.
You must stop as soon as it is safe to do so.
In both cases, have the system checked by a
CITROËN dealer or a qualified workshop as
soon as possible.
This is indicated by this warning
lamp flashing in the instrument
panel.It is however recommended that the system be
reactivated as soon as possible.
F
I
n the Driving/Vehicle
menu
of the touch screen, select the
" Driving functions " tab, then
" Traction control".
Or, depending on version: F
T
urn the "
Grip control" knob to
this position.
Deactivation is confirmed by the
illumination of this warning lamp,
accompanied by a message as
well as illumination of the knob
(depending on version).
The ASR system no longer acts on the
operation of the engine or the brakes in the
event of an involuntary change of trajectory.
Reactivating the ASR (depending
on version)
The system is reactivated automatically every
time the ignition is switched back on or from
30
mph (50 km/h).
Below 30
mph (50 km/h), you can reactivate it
manually:
Safety

95
F In the Driving/Vehicle menu
of the touch screen, select the
" Driving functions " tab, then
" Traction control".
Or, depending on version: F

T
urn the " Grip control" knob
to this position.
Malfunction
The illumination of this warning
lamp, accompanied by an audible
signal and a message, indicates that
there is a fault with the system.
After an impact, have the system checked
by a CITROËN dealer or a qualified
workshop. ASR/DSC
These systems offer increased safety
in normal driving, but they should not
encourage the driver to take extra risks or
drive at high speed.
It is in conditions of reduced grip (rain,
snow, ice) that the risk of loss of grip
increases. It is therefore important for your
safety to keep these systems activated in
all conditions, and particularly in difficult
conditions.
The correct operation of these
systems depends on obser vation of
the manufacturer's recommendations
regarding as much the wheels (tyres and
rims), braking and electronic components
as the assembly and repair procedures
used by CITROËN dealers.
To benefit in full from the effectiveness
of these systems in wintry conditions,
the vehicle must be fitted with four snow
tyres, allowing the vehicle to retain neutral
behaviour on the road.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
Grip control
Special patented traction control system which
improves traction on snow, mud and sand.
This system, whose operation has been
optimised for each situation, allows you to
manoeuvre in most conditions of poor grip
(encountered during use of a passenger car).
The accelerator pedal should be pressed
sufficiently to allow the system to use the power
of the engine. Operation at high engine speeds
is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.
An indicator lamp associated with each mode
comes on to confirm your choice.
Associated with all-seasons Peak
Mountain Snow Flake tyres, this system
offers a compromise between safety, grip
and traction. They are efficient in winter
and summer conditions.
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Safety

96
Standard (ESC)
This mode is calibrated for a low level of wheel
spin, based on the different levels of grip
normally encountered on the road.F

P
lace the knob in this position.
Every time the ignition is switched off, the
system automatically resets to this mode.
Snow
This mode adapts its strategy to the conditions
of grip encountered for each of the two front
wheels on moving off.
(mode active up to 50 mph (80 km/h))
F

P
lace the knob in this position.
All road (mud, damp
grass,

etc.)
This mode, when moving off, allows
considerable spin on the wheel with the least
grip to optimise clearing of the mud and to
regain grip. At the same time, the wheel with
the most grip is controlled in such a way as to
transmit as much torque as possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 30
mph (50 km/h))
F

P
lace the knob in this position.
Sand
This mode allows little spin on the two driving
wheels at the same time to allow the vehicle to
move for ward and limit the risks of getting stuck
in the sand.
(mode active up to 75 mph (120 km/h))
F

P
lace the knob in this position.
Do not use the other modes on sand as
the vehicle may become stuck. You can deactivate the ASR
system by turning the knob to
the "
OFF" position.
The ASR system no longer acts on the
operation of the engine or the brakes in the
event of an involuntary change of trajectory.
This system is reactivated automatically
from 30 mph (50 km/h) or every time the
ignition is switched on.
Driving recommendations
Your vehicle is designed principally to
drive on tarmac roads but it allows you to
occasionally drive on other less passable
terrain.
However, it does not permit off-road
driving such as:
-

c
rossing and driving on terrain which
could damage the underbody or strip
away components (fuel pipe, fuel
cooler, etc.) due to obstacles or stones
in particular,
-

d
riving on terrain with steep gradients
and poor grip,
-

c
rossing a stream.
Safety

97
Hill Assist Descent
System that provides assistance when
descending on loose or soft sur faces (gravel,
mud, etc.) or a steep gradient.
This system reduces the risk of slip or loss
of control of the vehicle when descending,
whether going forward or in reverse.
During a descent, it assists the driver in
maintaining a constant speed, depending
on the gear engaged, while progressively
releasing the brakes.For the system to activate, the slope must
be greater than 5%.
The system can be used with the gearbox
in neutral.
Otherwise, engage a gear corresponding
to the speed to prevent the engine stalling.
With an automatic gearbox, the system
can be used with the selector at N , D or R.
When the system enters regulating
mode, the Active Safety Brake system is
automatically deactivated. The system is no longer available if the
speed of the vehicle is above 30 mph
(50 km/h).
Operation
Switching on
By default, the system is not selected.
The system's status is not saved when the
ignition is switched off.
The driver can select the system when the engine
is running, when the vehicle is stationary or moving
at speeds up to 30 mph (50 km/h)
.
F With the speed below 30 mph
(50 km/h), press this button
until its indicator lights up to
select the system; this indicator
lamp appears in green in the
instrument panel.
The system becomes active at a speed below
20 mph (30 km/h). F

W
hen the vehicle begins its descent, you
can release the accelerator and brake
pedals, the system regulates the speed:
During a descent, with the vehicle stationary, if
you release the accelerator and brake pedals,
the system will release the brakes to set the
vehicle gradually in motion.
The brake lamps light up automatically when
the system is regulating.
If the speed exceeds 20 mph (30 km/h),
regulation is paused automatically, the indicator
lamp goes back to grey in the instrument panel,
but the indicator lamp in the button remains lit.
Regulation resumes automatically when the
speed falls below 20 mph (30 km/h) again, and
the slope and pedal release conditions are met.
You can depress the accelerator or brake pedal
again at any time. -

i
f the gearbox is in first or
second gear, the speed
decreases and the indicator
lamp flashes rapidly,
-
i
f the gearbox is in neutral or if
the clutch pedal is depressed,
the speed decreases and the
indicator lamp flashes slowly;
in this case, the maintained
descent speed is lower.
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Safety

98
Switching off
Malfunction
If a fault occurs with the system,
this warning lamp comes on,
accompanied by the display of a
message in the instrument panel.
F

P

ress this button until its indicator lamp
goes off; the indicator lamp goes off in the
instrument panel.
Above 45
mph (70 km/h), the system is
automatically deactivated; the indicator lamp in
the button goes off.
Have it checked by a CITROËN dealer or a
qualified workshop.
Seat belts
Front seat belts
The front seat belts are fitted with a
pretensioning and force limiting system.
This system improves safety in the front
seats in the event of a front or side impact.
Depending on the severity of the impact, the
pretensioning system instantly tightens the seat
belts against the body of the passengers.
The pretensioning seat belts are active when
the ignition is on.
The force limiter reduces the pressure of
the seat belt on the passenger’s chest, thus
improving their protection.
Fastening
F Pull the strap then insert the tongue in the buckle.
F

C
heck that the seat belt is fastened
correctly by pulling the strap.
Unfastening
F Press the red button on the buckle.
F G uide the seat belt as it is reeled in.
Height adjustment
F To adjust the height of the anchorage point, squeeze the control A and slide it to the
notch desired.
Safety