engine oil CITROEN C3 AIRCROSS 2021 Handbook (in English)

6
Eco-driving
Eco-driving
Eco-driving refers to a range of everyday
practices that allow the motorist to optimise their
fuel consumption and CO
2emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and
change up promptly. While accelerating, change
up early.
With an automatic gearbox, favour automatic
mode and avoid pressing the accelerator pedal
heavily or suddenly.
The gear efficiency indicator prompts you to
engage the most suitable gear: whenever this
indication is displayed on the instrument panel,
follow it straight away.
With an automatic gearbox, this indicator
appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These attitudes
help to save fuel, reduce CO
2 emissions and
decrease general traffic noise.
If the vehicle has the steering-mounted
"CRUISE" control, use cruise control at speeds
above 25 mph (40 km/h) when the traffic is flowing well.
Use electrical equipment wisely
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning.
At speeds above 31 mph (50 km/h), close the windows and leave the air vents open.
Consider using equipment that can help keep
the temperature in the passenger compartment
down (sunroof blind and window blinds, etc.).
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting functions,
if they are not managed automatically.
Switch off the heated seat as soon as possible.
Switch off the headlamps and foglamps when
the visibility conditions do not require their use.
Avoid running the engine before moving off,
particularly in winter; your vehicle will warm up
much faster while driving.
As a passenger, avoid connecting your
multimedia devices (film, music, video game,
etc.) to help reduce consumption of electrical
energy, and hence fuel.
Disconnect all portable devices before leaving
the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle; place the
heaviest items in the boot, as close as possible
to the rear seats.
Limit the loads carried in the vehicle and
minimise wind resistance (roof bars, roof rack, bicycle carrier, trailer, etc.). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and refit
summer tyres.
Comply with servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
– before a long journey
.– at each change of season.– after a long period out of use.Do not overlook the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (engine oil,
oil filter, air filter, passenger compartment filter,
etc.) and observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
is faulty, your vehicle will emit pollution. Visit
a CITROËN dealer or a qualified workshop
as soon as possible to restore your vehicle’s
nitrogen oxide emissions to regulatory
compliance.
When filling the fuel tank, do not continue after
the third nozzle cut-out, to avoid overflow.
You will only see the fuel consumption of your
new vehicle settle down to a consistent average
after the first 1,900 miles (3,000 kilometres).

9
Instruments
1If a warning lamp remains lit
The references (1), (2) and (3) in the warning
and indicator lamp description indicate whether
you should contact a qualified professional in
addition to the immediate recommended actions.
(1): You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
(2): Contact a CITROËN dealer or a qualified
workshop.
(3): Visit a CITROËN dealer or a qualified
workshop.
List of warning and
indicator lamps
Red warning/indicator lamps
STOP
Fixed, associated with another warning lamp, accompanied by the display of a
message and an audible signal.
A serious fault with the engine, braking system,
power steering or a major electrical fault has
been detected.
Carry out (1) and then (2).
Parking brakeFixed.The parking brake is applied or not
properly released.
BrakingFixed.The brake fluid level in the braking circuit
has dropped significantly.
Carry out (1), then top up with fluid that complies
with the manufacturer's recommendations. If the
problem persists, carry out (2).
Fixed.The electronic brake force distribution (EBFD) system is faulty.Carry out (1) and then (2).
Door(s) openFixed, associated with a message identifying the access.
A door or the tailgate is not properly closed
(speed less than 6 mph (10 km/h)).
Fixed, associated with a message identifying the access, accompanied by
an audible signal.
A door or the tailgate is not properly closed
(speed above 6 mph (10 km/h)).
Seat belts not fastened / unfastened
Fixed or flashing, accompanied by an increasing audible signal.
A seat belt has not been fastened or has been
unfastened.
12 V battery chargeFixed.
The battery charging circuit has a fault
(dirty terminals, slack or cut alternator belt, etc.). Clean and retighten the terminals. If the warning
lamp does not go off when the engine is started,
carry out (2).
Engine oil pressureFixed.There is a fault with the engine lubrication
system.
Carry out (1) and then (2).
Maximum engine coolant temperatureFixed.The temperature of the cooling system is
too high.
Carry out (1), then wait until the engine has
cooled down before topping up the level, if
necessary. If the problem persists, carry out (2).
Engine self-diagnostics systemFixed.A major engine fault has been
detected.
Carry out (1) and then (2).
Orange warning/indicator lamps
Engine self-diagnostics system
Fixed.A minor engine fault has been
detected.
Carry out (3).
Flashing.The engine management system has a
fault.
There is a risk that the catalytic converter will be
destroyed.

14
Instruments
level corresponding to a range of 1,500 miles (2,400 km).
Together with the warning lamps, messages
regularly remind you of the need to top up to
avoid engine starting being prevented. Refer to
the Warning and indicator lamps section for
details of the messages displayed.
For more information on AdBlue®
(BlueHDi engines), and in particular on
topping up, refer to the corresponding section.
Warning/indicator lamps lit Action
Remaining
range


Top up.Between
1,500 miles
and 500
miles (2,400
km and 800
km)


Top up as
soon as
possible.Between
500 miles
and 62
miles (800
km and
100 km)
and wait at least 5 minutes for the reset to be
registered.
Retrieving the service information
You can access the service information at any
time.
► Press this button.The service information is displayed for a few
seconds, then disappears.
Engine oil level
indicator
(depending on version)
On versions fitted with an electric oil level
indicator, the state of the engine oil level is
displayed in the instrument panel for a few
seconds, after the servicing information.
The level read will only be correct if the
vehicle is on level ground and the engine
has been off for more than 30 minutes.
Oil level correct
This is indicated by the display of the " Oil level
correct " message.
Oil level insufficient
If the low oil level is confirmed by a check using
the dipstick, the level must be topped up to avoid
damage to the engine.
For more information on Checking levels, refer
to the corresponding section.
Oil level indicator fault
This is signalled by the display of the " Oil
level measurement invalid" message on the
instrument cluster.
Contact a CITROËN dealer or a qualified
workshop.
In the event of a fault with the electric
indicator, the oil level is no longer
monitored.
If the system is faulty, you must check the
engine oil level using the manual dipstick
located under the bonnet.
For more information on Checking levels,
refer to the corresponding section.
AdBlue® range indicators
(BlueHDi)
The Diesel BlueHDi engines are equipped with
a system that associates the SCR (Selective
Catalytic Reduction) emissions control system
and the Diesel particle filter (DPF) for the
treatment of exhaust gases. They cannot
function without AdBlue
® fluid.
When the level of AdBlue® falls below the
reserve level (between 1,500 and 0 miles (2,400
and 0 km)), a warning lamp lights up when the ignition is switched on and an estimate
of the distance that can be travelled before
engine starting is prevented is displayed in the
instrument panel.
The engine starting prevention system required by regulations is activated
automatically once the AdBlue
® tank is empty.
It is then no longer possible to start the
engine until the minimum level of AdBlue
® has
been topped up.
Manually displaying the driving range
While the driving range is greater than 1,500 miles (2,400 km), it is not displayed automatically.

CHECK

► Press this button to temporarily display the driving range.You can view the range information by pressing the " Diagnostic" button after selecting the " Driving functions " tab in the
Driving / Vehicle menu.
Actions required related to a lack of AdBlue®
The following warning lamps light up when the
quantity of AdBlue® is lower than the reserve

prefers

Compatibility of fuels
Petrol fuels conforming to the EN228 standard
containing up to 5% and 10% ethanol
respectively.

Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel (vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only fuel additives authorised for use are those that meet the B715001 (petrol)
or B715000 (Diesel) standards.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the formation of paraffins in summer-type Diesel
WITH TOTAL QUARTZ LUBRICANTS
FILL UP WITH
CONFIDENCE
For more than 50 years, TOTAL and CITROËN
have shared common values: excellence, creativity
and technological innovation.
It is in this same spirit that TOTAL has developed
a range of TOTAL QUARTZ lubricants adapted
to CITROËN engines, making them ever more

123
Practical information
7Compatibility of fuels
Petrol fuels conforming to the EN228 standard
containing up to 5% and 10% ethanol
respectively.

Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel (vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only fuel additives authorised for use are those that meet the B715001 (petrol)
or B715000 (Diesel) standards.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the formation of paraffins in summer-type Diesel fuels could prevent the engine from operating
correctly. In these temperature conditions, use
winter-type Diesel fuel and keep the fuel tank
more than 50 % full.At temperatures below -15 °C (+5 °F) to avoid problems starting, it is best to park the vehicle
under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s
engine.
In certain countries, the use of a particular
fuel may be required (specific octane rating,
specific trade name, etc.) to ensure correct
operation of the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 45 litres.
Reserve level: approximately 5 litres.
Low fuel level
/2
1 1When the low fuel level is reached, one of these warning lamps comes
on on the instrument panel, accompanied by an
onscreen message and an audible signal. When
it first comes on, about 5 litres of fuel remain.
Until sufficient fuel is added, this warning lamp
appears every time the ignition is switched on,
accompanied by an onscreen message and
an audible signal. When driving, this message
and audible signal are repeated with increasing
frequency as the fuel level drops towards 0.
You must refuel as soon as possible to avoid
running out of fuel.
For more information on Running out of fuel
(Diesel), refer to the corresponding section.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
Additions of fuel must be of at least 5 litres, in
order to be registered by the fuel gauge.
Opening the filler cap may create a noise caused
by an inrush of air. This vacuum is entirely
normal, resulting from the sealing of the fuel
system.
To refuel in complete safety:
► You must switch off the engine.

130
Practical information
► Remove the roof bars once they are no longer needed.
Maximum load, distributed over the roof
bars, for a loading height not exceeding
40 cm:
– without longitudinal bars: 50 kg,– with longitudinal bars: 45 kg.
As this value may change, please verify the
maximum load quoted on the note supplied
with the roof bars.
If the height exceeds 40 cm, adapt the
speed of the vehicle to the profile of the road
to avoid damaging the roof bars and the
mountings on the vehicle.
Be sure to refer to national legislation in order
to comply with the regulations for transporting
objects which are longer than the vehicle.
Bonnet
Stop & Start
Before doing anything under the bonnet,
you must switch off the ignition to avoid any
risk of injury resulting from an automatic
change to START mode.
The location of the interior bonnet release lever prevents the bonnet being
opened when the left-hand front door is
closed.
When the engine is hot, handle the
exterior safety catch and the bonnet stay
with care (risk of burns), using the protected
area.
When the bonnet is open, take care not to
damage the safety catch.
Do not open the bonnet under very windy
conditions.
Cooling of the engine when stopped
The engine cooling fan may start after
the engine has been switched off.
Take care with objects or clothing that
could be caught in the blades of the fan!
Opening


► Open the left-hand front door .
► Pull the interior release lever, located at the bottom of the door frame, towards you.

► Tilt the safety catch to the left and raise the bonnet.

► Unclip the stay from its housing and place it in the support slot to hold the bonnet open.
Closing
► Hold the bonnet and pull out the stay from the support slot.
► Clip the stay in its housing.► Lower the bonnet and release it near the end of its travel.► Pull on the bonnet to check that it is locked correctly.
Because of the presence of electrical
equipment under the bonnet, it is strongly
recommended that exposure to water (rain,
washing, etc.) be limited.
Engine compartment
The engine represented is an example given for
illustration purposes only.
The locations of the following elements may
vary:
– Air filter.– Engine oil dipstick.– Engine oil filler cap.– Priming pump.
* Depending on engine.

131
Practical information
7► Clip the stay in its housing.► Lower the bonnet and release it near the end of its travel.► Pull on the bonnet to check that it is locked correctly.
Because of the presence of electrical
equipment under the bonnet, it is strongly
recommended that exposure to water (rain,
washing, etc.) be limited.
Engine compartment
The engine represented is an example given for
illustration purposes only.
The locations of the following elements may
vary:
– Air filter.– Engine oil dipstick.– Engine oil filler cap.– Priming pump.
* Depending on engine.
Petrol engine

Diesel engine

1. Screenwash fluid reservoir
2. Engine coolant reservoir
3. Brake fluid reservoir
4. Battery
5. Remote earth point (-)
6. Fusebox
7. Air filter
8. Engine oil filler cap
9.Engine oil dipstick
10. Priming pump *
The Diesel fuel system operates under
very high pressure.
All work on this circuit must be carried out
only by a CITROËN dealer or a qualified
workshop.
Checking levels
Check all of the following levels regularly in
accordance with the manufacturer's service
schedule. Top them up if required, unless
otherwise indicated.
If a level drops significantly, have the
corresponding system checked by a CITROËN
dealer or a qualified workshop.
The fluids must comply with the manufacturer's requirements and with
the vehicle's engine.
Take care when working under the bonnet, as certain areas of the engine
may be extremely hot (risk of burns) and the
cooling fan could start at any time (even with
the ignition off).

132
Practical information
Used products
Avoid prolonged contact of used oil or fluids with the skin.
Most of these fluids are harmful to health and
very corrosive.
Do not discard used oil or fluids into sewers or onto the ground.
Empty used oil into the containers reserved
for this purpose at a CITROËN dealer or a
qualified workshop.
Engine oil
The level is checked, with the engine having been switched off for at least 30
minutes and on level ground, either using the oil
level indicator in the instrument panel when the
ignition is switched on (for vehicles equipped
with an electric gauge), or using the dipstick.
It is normal to top up the oil level between two
services (or oil changes). It is recommended
that you check the level, and top up if necessary,
every 3,000 miles (5,000 km).
In order to maintain the reliability of the
engine and emissions control system,
never use additives in the engine oil.
Checking using the dipstick
For the location of the dipstick, please refer
to the illustration of the corresponding engine
compartment.
► Grasp the dipstick by its coloured grip and pull it out completely.► Wipe the end of the dipstick using a clean, lint-free cloth.

► Reinsert the dipstick and push fully down, then pull it out again to visually check the oil
level: the correct level is between marks A (max) and B (min).
Do not start the engine if the level is:
– above mark A: contact a CITROËN dealer or a
qualified workshop.
– below mark B: top up the engine oil
immediately.
Oil grade
Before topping up or changing the engine
oil, check that the oil is suitable for the engine
and complies with the recommendations in
the service schedule supplied with the vehicle
(or available from your CITROËN dealer and
qualified workshops).
Use of non-recommended oil may invalidate
the contractual warranty in the event of
engine failure.
Topping up the engine oil level
The location of the oil filler cap is shown in the
corresponding underbonnet layout view.
► Add oil in small quantities, avoiding any spills on engine components (risk of fire).► Wait a few minutes before checking the level again using the dipstick.► Add more oil if necessary .► After checking the level, carefully refit the oil filler cap and the dipstick in its tube.
During the 30 minutes after topping up
the oil, the check performed with the oil
level indicator in the instrument panel when
the ignition is switched on is not valid.
Brake fluid
The level of this fluid should be close to
the "MAX" mark. If not, check the brake
pad wear.
To know how often the brake fluid should be
replaced, refer to the manufacturer's servicing
schedule.
Clean the cap before removing it to refill.
Use only DOT4 brake fluid from a sealed
container.
Engine coolant
It is normal to top up this fluid between two services.
The check and top-up must only be done with
the engine cold.
A low level presents a risk of serious damage to
the engine.
The level of this fluid should be close to the
"MAX" mark but should never exceed it.
If the level is close to or below the " MIN” mark, it
is essential to top up.
When the engine is hot, the temperature of this
fluid is regulated by the fan.
As the cooling system is pressurised, wait at
least one hour after switching off the engine
before carrying out any work.
In order to avoid the risk of scalding if you need
to top up in an emergency, wrap a cloth around
the cap and unscrew the cap by two turns to
allow the pressure to drop.
Once the pressure has dropped, remove the cap
and top up to the required level.
Cooling of the engine when stopped
The engine cooling fan may start after
the engine has been switched off.
Take care with objects or clothing that
could be caught in the blades of the fan!
Screenwash fluid
Top up to the required level when necessary.

134
Practical information
For more information on the precautions
to take before any work on the 12 V battery, refer to the corresponding section.
Versions equipped with Stop & Start are fitted with a 12 V lead-acid battery of specific technology and specification.
Its replacement should be carried out only by
a CITROËN dealer or a qualified workshop.
Passenger compartment
filter
Depending on the environment and the use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate
undesirable odours.
Air filter
Depending on the environment and the use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
Oil filter
Change the oil filter each time the engine oil is changed.
Particle filter (Diesel)
When the particle filter is approaching saturation, this warning lamp comes on
temporarily, accompanied by a message warning
of the risk of filter clogging.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37 mph (60 km/h) until the warning lamp goes off.
If the warning lamp stays on, this
indicates a low Diesel additive level.
For more information on Checking levels,
refer to the corresponding section.
Following prolonged operation of the
vehicle at very low speed or at idle, you
may, in exceptional circumstances, notice the
emission of water vapour at the exhaust while
accelerating. This has no impact on the
vehicle’s behaviour or the environment.
New vehicle
During the first few particle filter
regeneration operations, you may notice a
"burning" smell. This is perfectly normal.
Manual gearbox
The gearbox does not require any maintenance (no oil change).
Automatic gearbox
The gearbox does not require any maintenance (no oil change).
Brake pads
Brake wear depends on the style of driving, particularly in the case of vehicles
used in town, over short distances. It may be
necessary to have the condition of the brakes
checked, even between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads
are worn.
After washing the vehicle, moisture, or in wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc wear
For information on checking brake disc
wear, contact a CITROËN dealer or a
qualified workshop.
Manual parking brake
If you notice excessive brake lever travel or decreased effectiveness, the parking
brake must be adjusted, even between two
services.
This system must be checked by a CITROËN
dealer or a qualified workshop.
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure
label are valid for "cold" tyres. If you have driven
for more than 10 minutes or more than 6 miles
(10 kilometres) at over 31 mph (50 km/h), add 0.3 bar (30 kPa) to the values indicated on the
label.
Under-inflation increases fuel
consumption. Non-compliant tyre
pressure causes premature wear on tyres and
has an adverse effect on the vehicle's road
holding - risk of an accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. It is recommended to regularly check the
condition of the tyres (tread and sidewalls) and
wheel rims as well as the presence of the valves.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; it is imperative to replace the
tyres.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.

214
Alphabetical index
180° rear vision 118
A
ABS 67Accessories 64Active Safety Brake 108–109, 111AdBlue® 14, 135
AdBlue® tank 136Additive, Diesel 133–134Adjusting headlamps 59Adjusting head restraints 36Adjusting seat 37Adjusting the air distribution 44Adjusting the air flow 44–45Adjusting the date 17, 22, 187, 210Adjusting the height and reach of the steering wheel 41Adjusting the seat angle 37Adjusting the seat belt height 71Adjusting the temperature 44Adjusting the time 17, 22, 187, 210Advice on care and maintenance 137Advice on driving 6, 86Airbags 73, 75, 77Airbags, curtain 74–75Airbags, front 74–75, 78Airbags, lateral 74–75Air conditioning 43–44Air conditioning, automatic 44Air conditioning, manual 43–44
Air intake 44Air vents 42Alarm 30–32Anti-lock braking system (ABS) 67Antitheft / Immobiliser 26Apple CarPlay connection 183, 199Armrest, front 49Armrest, rear 50Assistance call 65
Assistance, emergency braking 67, 110Audible warning 65Audio streaming (Bluetooth) 170, 182, 204
B
Battery 128, 152–155Battery, 12 V 133–134, 154Battery, charging 154Battery, remote control 26–27Blind 32–33Blind spot sensors 113Blinds, side 50BlueHDi 14, 133, 139Bluetooth (hands-free) 170–171, 184–185, 205–206Bluetooth (telephone) 184–185, 205–207Bodywork 138Bonnet 130Boot 29, 54Brake discs 134Brake lamps 148
Brakes 134Braking assistance system 67Braking, automatic emergency 108–111Brightness 186Bulbs 147Bulbs (changing) 146–148
C
Cable, audio 204Cable, Jack 204Capacity, fuel tank 123–124Cap, fuel filler 123–124Care of the bodywork 138CD 169, 182, 204CD, MP3 169, 182, 204Central locking 25, 30Changing a bulb 146–149Changing a fuse 150–152Changing a wheel 139, 143Changing a wiper blade 61–62Changing the remote control battery 27Charger, induction 48Charger, wireless 48Checking the engine oil level 14Checking the levels 131–133Checking tyre pressures (using the kit) 140, 142Checks 131, 133–134Checks, routine 133–134Child lock 84–85