phone CITROEN C3 AIRCROSS 2021 Handbook (in English)

3
Contents


bit.ly/helpPSA


Blind Spot Monitoring System 11 3
Parking sensors 11 4
Top Rear Vision 11 6
Park Assist 11 8
7Practical information
Compatibility of fuels 123
Refuelling 123
Misfuel prevention (Diesel) 124
Snow chains 124
Towbar with quickly detachable towball 125
Towing device 128
Energy economy mode 128
Roof bars 129
Bonnet 130
Engine compartment 131
Checking levels 131
Checks 133
AdBlue® (BlueHDi) 135
Advice on care and maintenance 137
8In the event of a breakdown
Running out of fuel (Diesel) 139
Tool kit 139
Temporary puncture repair kit 140
Spare wheel 143
Changing a bulb 146
Changing a fuse 150
12 V battery 152
Towing 156
9Technical data
Engine technical data and towed loads 158
Petrol engines 159
Diesel engines 161
Dimensions 162
Identification markings 162
10Bluetooth® audio system
First steps 164
Steering mounted controls 164
Menus 165
Radio 166
DAB (Digital Audio Broadcasting) radio 167
Media 168
Telephone 170
Frequently asked questions 173
11CITROËN Connect Radio
First steps 176
Steering mounted controls 177
Menus 178
Applications 179
Radio 179
DAB (Digital Audio Broadcasting) radio 181
Media 181
Telephone 183
Settings 186
Frequently asked questions 188
12CITROËN Connect Nav
First steps 190
Steering mounted controls 191
Menus 192
Voice commands 193
Navigation 195
Connected navigation 197
Applications 199
Radio 202
DAB (Digital Audio Broadcasting) radio 203
Media 204
Telephone 205
Settings 208
Frequently asked questions 210
 ■
Alphabetical index
Access to additional videos

16
Instruments
Monochrome screen C
Displays in the screen

This displays the following information:– the time,– the date,– the exterior temperature (this flashes if there is a risk of ice),– visual parking sensor information,– the audio source being listened to,– telephone or hands-free kit information,– alert messages,– settings menus for the screen and the vehicle equipment.
Controls

To be able to restart the engine, contact
a CITROËN dealer or a qualified
workshop.
Distance recorders
The total and trip distances are displayed for
thirty seconds when the ignition is switched off,
when the driver's door is opened and when the
vehicle is locked or unlocked.
When travelling abroad, you may have to
change the units of distance: the display
of road speed must be in the official units
(miles or km) for the country.
The change of units is done via the screen
configuration menu, with the vehicle
stationary.
Total distance recorder


It measures the total distance travelled by the
vehicle since its first registration.
Trip distance recorder


It measures the distance travelled since it was
reset by the driver.
Resetting the trip recorder


► With the ignition on, press the button until dashes appear.
Equipment configuration
for vehicles without
screen
If your vehicle does not have an audio system
or a touch screen, you can still configure some
equipment by using the LCD text instrument
panel display.
Control buttons

A long press of this button takes you to the configuration menu, a short press
confirms.
Pressing one of these buttons lets you move in a menu, a list; change
a value.
Pressing this button takes you back up a level or cancels the current operation.
Display screen menus
– LIGHTING :• GUIDE LAMPS (Guide-me-home lighting),• DIR HEADLAMPS (Directional headlamps).– DRIVE ASSIST : • COLLISION ALT (Automatic emergency braking),• VIGILANCE ALT (Fatigue Detection System),• ADVISED SPEED (Speed limit recognition).– COMFORT : • REAR WIPE REV (Automatic windscreen wiper when reversing).
For more information on one of these functions,
refer to the corresponding section.

17
Instruments
1Monochrome screen C
Displays in the screen

This displays the following information:– the time,– the date,– the exterior temperature (this flashes if there is a risk of ice),– visual parking sensor information,– the audio source being listened to,– telephone or hands-free kit information,– alert messages,– settings menus for the screen and the vehicle equipment.
Controls

On the audio system control panel, use the
following buttons:
MENUAccess the main menu
5 or 6 Scroll through the items on the screen
7 or 8 Change a setting value
OK Validate
Back Abandon the current operation
Main menu

► Press the MENU button for access to the
main menu:
• "Multimedia",• "Telephone",• "Trip computer",• "Connections",• "Personalisation-configuration".► Press the "7" or "8" button to select the
menu required, then confirm by pressing the OK
button.
“Multimedia" menu
With the audio system on, this menu allows
you to activate or deactivate radio functions
(RDS, DAB / FM auto tracking, RadioText (TXT) display) or set the media play mode (Normal,
Random, Random all, Repeat). For more information about the "Multimedia”
application, refer to the "Audio equipment and
telematics” section.
“Telephone" menu
With the audio system on, this menu allows you
to make a call or view the various telephone
directories.
For more information about the "Telephone”
application, refer to the "Audio equipment and
telematics” section.
“Trip computer" menu
This menu allows you to consult information
concerning the status of the vehicle.
Warning log
It summarises the alert messages of the
functions, displaying them on the screen.
“Connections" menu
With the audio system on, this menu allows a
Bluetooth device (telephone, media player) to be
paired and the connection mode to be defined
(hands-free kit, playing of audio files).

18
Instruments
Menus

Radio Media.
See “Audio equipment and telematics”
section..
Mirror Screen or Connected navigation
(depending on equipment) .
See “Audio equipment and telematics” section..
Air conditioning.Allows adjustment of the various settings
for temperature, air flow, etc.
For more information on Heating, Manual air
conditioning and Automatic air conditioning ,
please refer to the corresponding sections.
Telephone.See “Audio equipment and telematics”
section..
Applications.
Allows the display of the connected
services available.
See “Audio equipment and telematics” section.
Vehicle or Driving (depending on
equipment) .
Allows the activation, deactivation and
adjustment of settings for certain functions.
For more information about the "Connections” application, refer to the "Audio equipment and
telematics” section.
“Personalisation-
configuration" menu

This menu gives access to the following
functions:
– “Define the vehicle parameters".– “Display configuration".
Define the vehicle parameters
This menu allows the following equipment to be
activated / deactivated, depending on the version
and/or country of sale:
"Lighting "
– "Directional headlamps",– "Follow-me-home headlamps",– "Welcome lighting"."Comfort"– "Rear wipe in reverse gear".
"Driving assistance"– Auto. emergency braking,– Fatigue Detection System,– Speed recommendation.For more information on the different equipment,
refer to the corresponding sections.
Display configuration
This menu allows you to change the language
used by the display from a defined list.
This menu gives access to the following settings:– “Choice of units".– “Date and time adjustment".– “Display personalisation".– “Choice of language".
As a safety measure, the driver must only
carry out operations that require
sustained attention when stationary.
Touch screen
The touch screen gives access to:– the heating / air conditioning controls,– menus for adjusting settings for vehicle functions and systems,– audio system and telephone controls and the display of associated information,
and, depending on equipment, allows:
– the display of alert messages and the visual parking sensors information,– the permanent display of the time and the exterior temperature (a blue warning lamp
appears when there is a risk of ice),
– access to the internet services and navigation system controls and the display of associated
information.
As a safety measure, the driver must
only carry out operations that require
sustained attention with the vehicle
stationary.
Some functions are not accessible when
driving.
Recommendations
This screen is of the capacitive type.
Use is possible in all temperatures.
Do not use pointed objects on the touch screen.
Do not touch the touch screen with wet hands.
Use a soft clean cloth to clean the touch screen.
Workflow
Use the buttons on each side of the touch screen
to access the menus, then use the buttons that
appear on the touch screen.
Certain functions may be displayed over 1 or 2
pages.
To deactivate / activate a function, press OFF/
ON.
To modify a setting (lighting duration, etc.) or
access additional information, press the symbol
for the function.
After a few moments with no action on the secondary page, the primary page is
displayed automatically.
Use this button to confirm.
Use this button to return to the previous page.

19
Instruments
1Menus

Radio Media.
See “Audio equipment and telematics”
section..
Mirror Screen or Connected navigation
(depending on equipment) .
See “Audio equipment and telematics” section..
Air conditioning.Allows adjustment of the various settings
for temperature, air flow, etc.
For more information on Heating, Manual air
conditioning and Automatic air conditioning ,
please refer to the corresponding sections.
Telephone.See “Audio equipment and telematics”
section..
Applications.
Allows the display of the connected
services available.
See “Audio equipment and telematics” section.
Vehicle or Driving (depending on
equipment) .
Allows the activation, deactivation and
adjustment of settings for certain functions.
The functions accessible from this menu are
arranged under two tabs: " Vehicle settings" and
"Driving functions ".
Volume control / mute.See “Audio equipment and telematics”
section.
Press with three fingers on the touch
screen to access the menu carousel.
Upper bar
Certain information is displayed permanently in
the upper bar of the touch screen:
– Reminder of the air conditioning information, and access to a simplified menu (temperature
and air flow adjustment only).
– Reminder of information from the RadioMedia and Telephone menus and
navigation instructions (depending on
equipment).
– Notification zone (SMS and E-mail) (depending on equipment).– Access to the Settings.
Trip computer
Information displayed about the current journey
(range, fuel consumption, average speed, etc.).
Information display
Details are displayed successively.– The current information tab with:
• trip mileage.• range.• current fuel consumption.• the Stop & Start time counter .• information on the speed limit recognition system (depending on version).– Trip 1 with:• average speed.• average fuel consumption.• distance travelled for the first trip.Depending on your vehicle's equipment, a 2nd trip
is available.
– Trip 2 with:• average speed.• average fuel consumption.• distance travelled. for the second trip.Trips 1 and 2 are independent and are used
identically.
For example, trip 1 can be used for daily figures
and trip 2 for monthly figures.



► Press the button located on the end of the
wiper control stalk.

25
Access
2Unlocking the vehicle

► With the electronic key on your person and in the recognition zone A, pass your hand behind
the door handle of one of the front doors to
unlock the vehicle or press the tailgate opening
control.
Flashing of the direction indicators for a
few seconds signals:
– the unlocking of the vehicle for versions without alarm,– the deactivation of the alarm for other versions.
For safety and theft protection reasons,
do not leave your electronic key in the
vehicle, even when you are close to it.
It is recommended that you keep it with you.
Accumulations (water, dust, grime, salt etc.) on the inner surface of the door
handle may affect detection.
If cleaning the inner surface of the door
handle using a cloth does not restore
detection, contact a CITROËN dealer or a
qualified workshop.
A sudden splash of water (stream of water,
high pressure jet washer, etc.) may be
identified by the system as the desire to open
the vehicle.
If one of the doors or the boot is still open
or if the electronic key for the Keyless
Entry and Starting system has been left inside the vehicle, central locking will be disabled.
However, if the vehicle is fitted with an alarm,
it will be activated after 45 seconds.
If the vehicle is unlocked but the doors or boot are not subsequently opened, the vehicle will automatically lock itself again after about 30 seconds. If the vehicle is fitted with
an alarm, it will also be reactivated
automatically.
As a safety measure, never leave the vehicle, even for a short time, without
taking the Keyless Entry and Starting
system’s electronic key with you.
Be aware of the risk of theft of the vehicle if
the key is present in one of the defined areas
while the vehicle is unlocked.
To preserve the battery charge in the electronic key and the vehicle's battery,
the "hands-free" functions are set to
hibernation mode after 21 days without use.
To restore these functions, press one of the
remote control buttons or start the engine with
the electronic key in the reader.
For more information on starting with the
Keyless Entry and Starting system, refer to
the corresponding section.
Electrical interference
The electronic key may not operate if
close to certain electronic devices: telephone
(switched on or on standby), laptop computer,
strong magnetic fields, etc.
Locking the vehicle
Normal locking

► With the electronic key in the recognition zone A, press with a finger or thumb on one of

26
Access
document and, if possible, the label bearing the key code.
The CITROËN dealer will be able to retrieve the
key code and the transponder code required to
order a new key.
Complete unlocking /
locking of the vehicle with
the key
These procedures should be used in the
following cases:
– remote control battery flat,– remote control fault,– vehicle in an area subject to strong electromagnetic interference.
In the first case, you can also replace the remote
control battery.
Refer to the corresponding section.
In the second case, you can also reinitialise the
remote control.
Refer to the corresponding section.


► Insert the key in the door lock barrel.► Turn the key towards the front of the vehicle to unlock it, or towards the rear to lock it.
the front door handles (at the markings) to lock
the vehicle.
It is not possible to lock the vehicle if one of the
keys is left inside the vehicle.
The flashing of the direction indicators for
a few seconds signals:
– unlocking of the vehicle for versions without alarm;– deactivation of the alarm for other versions.
Deadlocking
Deadlocking renders the interior door
controls inoperative. It also deactivates
the central locking button.
The horn remains operational.
Never leave anyone inside the vehicle when it
is deadlocked.


► With the electronic key in recognition zone A, press your finger or thumb on the handle of
one of the front doors (at the markings) to lock
the vehicle.
► Within five seconds, press the front door handle again to deadlock the vehicle.
Advice
Remote control
The remote control is a sensitive, high-
frequency device; avoid handling it in your
pocket, due to the risk of unintentionally
unlocking the vehicle.
Avoid pressing the remote control buttons
while out of range of the vehicle, due to
the risk of rendering the remote control
inoperative. It would then be necessary to
reset it.
The remote control does not work when the key is in the ignition switch, even when the
ignition is switched off.
Anti-theft protection
Do not modify the electronic vehicle
immobiliser, as this might result in
malfunctions.
For vehicles with a key ignition switch,
remember to remove the key and turn the
steering wheel to engage the steering lock.
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency services to
enter the vehicle in an emergency.
As a safety precaution, remove the key from
the ignition or take the electronic key with you
when leaving the vehicle, even for a short
time.
Purchasing a second-hand vehicle
Have the key codes memorised by a
CITROËN dealer, to ensure that the keys in
your possession are the only ones able to
start the vehicle.
In order to preserve the battery in the
electronic key and the vehicle's battery:
– All of the "hands-free" functions go into extended standby after 21 days of non-use.
To restore these functions, unlock the vehicle
using the remote control and start the engine.
Electrical interference
The electronic key may not operate if
close to certain electronic devices: telephone
(switched on or on standby), laptop computer,
strong magnetic fields, etc.
Do not throw remote control batteries away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Emergency procedures
Lost keys, remote control,
electronic key
Visit a CITROËN dealer with the vehicle's
registration certificate, a personal identification

48
Ease of use and comfort
Glove box

► To open the glove box, pull the handle
towards you.
It contains the front passenger airbag
deactivation switch.
12 V accessory sockets

► Always use the correct adapter to connect a
12 V accessory (max. power: 120 W).
Observe the maximum power rating to
avoid damaging your accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
Wireless smartphone
charger



It allows wireless charging of a portable device
such as a smartphone, using the magnetic
induction principle, in accordance with the Qi 1.1
standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
With Keyless Entry and Starting, the charger’s
operation may be briefly disrupted when a door
is opened or the ignition is switched off.
Charging
► With the charging area clear , place a device in its centre.

When the portable device is detected, the
charger’s indicator lamp lights up green. It
remains lit for the whole time that the battery is
being charged.
The system is not designed to charge
multiple devices simultaneously.


Do not leave any metal objects (coins,
keys, vehicle remote control, etc.) in the
charging area while a device is being
charged, due to the risk of overheating or
interrupting the charging process.
Operating check
The state of the indicator lamp allows the
operation of the charger to be monitored.

128
Practical information
► Refit protective plug 2 to carrier 1.► Carefully stow the towball in its bag away from knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Apply the label provided to a clearly visible area, close to the carrier or in the
boot.
Go to a CITROËN dealer or a qualified
workshop for any work on the towbar system.
Towing device
Load distribution► Distribute the load in the trailer so that the heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance. The maximum load which
can be towed must be reduced by 10% per
1,000 metres of altitude.
Use towing devices and their genuine
wiring harnesses approved by CITROËN.
It is recommended that the installation be
performed by a CITROËN dealer or a
qualified workshop.
If not fitted by a CITROËN dealer, it
must still be fitted in accordance with the
manufacturer's instructions.
Certain driving or manoeuvring aid functions
are automatically deactivated if an approved
towing system is used.
Observe the maximum authorised
towable weight, indicated on the vehicle's
registration certificate, the manufacturer's
label as well as in the Technical data section
of this guide.
Complying with the maximum authorised
nose weight (towball) also includes the
use of accessories (bicycle carriers, tow
boxes, etc.).
Observe the legislation in force in the
country where you are driving.
Load reduction mode
System which manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain
functions, such as air conditioning, heated rear
screen, etc.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine, you can still
use functions such as the audio and telematic
system, the wipers and the dipped beam
headlamps or courtesy lamps, for a combined
duration of approximately 40 minutes.
Switching to this mode
A message appears in the instrument panel
screen indicating that the vehicle has switched to
economy mode and the active functions are put
on standby.
If a telephone call is being made at this
time, it will be maintained for around 10
minutes with the Bluetooth hands-free system
of your audio system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions
immediately, start the engine and let it run:
– For less than 10 minutes, to use the equipment for approximately 5 minutes.
– For more than 10 minutes, to use the equipment for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
To recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from
starting.
For more information on the
12 V battery,
refer to the corresponding section.
Roof bars
For safety reasons and to avoid
damaging the roof, it is essential to use
the transverse bars approved for your vehicle.
Observe the fitting instructions and the
conditions of use in the guide supplied
with the roof bars.

164
Bluetooth® audio system
Bluetooth® audio system

The different functions and settings described vary according to the version
and configuration of your vehicle.
As a safety measure and because it requires sustained attention by the driver,
the pairing of a Bluetooth mobile telephone
with the Bluetooth hands-free system of your
audio system must be done with the vehicle
stationary and the ignition on.
Your audio system is coded in such a way that it will only operate in your
vehicle.
All work on the system must be carried out
exclusively by a dealer or qualified workshop,
to avoid any risk of electrocution, fire or
mechanical faults.
To avoid discharging the battery, the audio system may switch off after a few
minutes if the engine is not running.
First steps
Press: On/Off.Rotate: adjust volume.Short press: change audio source (radio; USB; AUX (if equipment connected); CD;
streaming).
Long press: display the Telephone menu (if a
telephone is connected).
Adjust audio settings:Front/rear fader; left/right balance; bass/
treble; loudness; audio ambience.
Activate/Deactivate automatic volume
adjustment (based on the vehicle’s speed).
Radio :Short press: display the list of radio
stations.
Long press: update the list.
Media :Short press: display the list of folders.
Long press: display the available sorting options.
Select the screen display mode, between:Date; Audio functions; Trip computer;
Telephone.
Confirm or display contextual menu.
Buttons 1 to 6.
Short press: select the preset radio station.
Long press: preset a radio station.
Radio:
Automatic step by step search up/down
for radio stations.
Media:
Select previous/next CD, USB, streaming track.
Scroll in a list.
Radio:
Manual step by step search up/down for
radio stations.
Select previous/next MP3 folder.
Media:
Select previous/next folder/genre/artist/playlist
on the USB device.
Scroll in a list.
Cancel the current operation.Go up one level (menu or folder).Access the main menu.
Activate/Deactivate TA function (traffic announcements).
Long press: select type of announcement.
Selection of FM/DAB/AM wavebands.
Steering mounted controls
Steering mounted controls -
Type 1

Radio:Select the previous / next preset radio
station.
Select the previous / next item in a menu or a
list.
Media:
Select the previous / next track.
Select the previous / next item in a menu or a
list.
Radio:Short press: display the list of radio
stations.
Long press: update the list.
Media:
Short press: display the list of folders.
Long press: display the available sorting options.
Other than telephone call:Short press: changing audio source
(radio; USB; AUX (if equipment connected); CD;
streaming), confirmation if the "Telephone"
menu is open.
Long press: open the " Telephone" menu.
In the event of a telephone call:
Short press: accept the call.
Long press: reject the call.
During a telephone call:
Short press: open the contextual telephone
menu.
Long press: end the call.
Confirm a selection.