ad blue CITROEN C4 2020 Owners Manual

2
Contents
 ■
Overview
 ■
Eco-driving
1InstrumentsDriver information 9
Instrument panels 9
Head-up display 10
Warning and indicator lamps 12
Indicators 18
Manual test 22
Total distance recorder 23
Lighting dimmer 23
Trip computer 23
Touch screen BLUETOOTH audio system 24
10-inch touch screen 25
Remotely operable functions (Electric) 27
2AccessElectronic key with remote control function and
built-in key 28
Proximity Keyless Entry and Start 30
Central locking 32
Back-up procedures 32
Doors 35
Boot 35
Alarm 35
Electric windows 37
Sunroof 38
3Ease of use and comfortFront seats 40
Steering wheel adjustment 42
Heated steering wheel 42
Mirrors 43
Rear bench seat 44
Heating and Ventilation 45
Manual air conditioning 47
Dual-zone automatic air conditioning 47
Front demisting - defrosting 50
Heated windscreen 50
Rear screen demisting/defrosting 51
Temperature conditioning (Electric) 51
Interior fittings 52
Courtesy lamps 55
Interior ambient lighting 55
Boot fittings 55
4Lighting and visibilityLighting control stalk 57
Direction indicators 58
Automatic illumination of headlamps 59
Headlamp beam height adjustment 59
Guide-me-home and welcome lighting 59
Automatic lighting systems - General
recommendations
60
Automatic headlamp dipping 60
Cornering lighting 61
Wiper control stalk 62
Intermittent wipers 63
Automatic wipers 63
Changing a wiper blade 64
5SafetyGeneral safety recommendations 66
Hazard warning lamps 66
Horn 67
Pedestrian horn (Electric) 67
Emergency or assistance 67
Electronic stability control (ESC) 69
Seat belts 71
Airbags 73
Child seats 75
Deactivating the front passenger airbag 77
ISOFIX child seats 78
i-Size child seats 80
Installing child seats 81
Child lock 83
6DrivingDriving recommendations 84
Starting / Switching off the engine with the key 86
Starting/Switching off the engine with
Keyless Entry and Start
87
Manual parking brake 89
Electric parking brake 90
6-speed manual gearbox 92
Automatic gearbox 92
Drive selector (Electric) 94
Driving modes 95
Hill start assist 96
Gear shift indicator 97
Stop & Start 97
Tyre under-inflation detection 99
ConnectedCAM Citroën 100
Driving and manoeuvring aids - General
recommendations
101
Road signs recognition 102
Speed limiter 105
Cruise control - Specific recommendations 107
Cruise control 107
Highway Driver Assist 109
Adaptive cruise control 109
Lane positioning assist 11 3

3
Contents






Active lane departure warning system 11 8
Blind spot monitoring 121
Active Safety Brake with Collision Risk Alert and
Intelligent emergency braking assistance
122
Distraction detection 125
Parking sensors 126
Reversing camera 127
Top Rear Vision - 360 vision 128
Park Assist 132
7Practical informationCompatibility of fuels 137
Refuelling 137
Misfuel prevention (Diesel) 138
Charging system (Electric) 138
Charging the traction battery (Electric) 145
Towing device 149
Towing device with quickly detachable towball 150
Roof bars 152
Snow chains 153
Energy economy mode 153
Bonnet 154
Engine compartment 155
Checking levels 156
Checks 158
AdBlue® (BlueHDi) 160
Free-wheeling 162
Advice on care and maintenance 162
8In the event of a breakdownWarning triangle 165
Running out of fuel (Diesel) 165
Tool kit 165
Temporary puncture repair kit 166
Spare wheel 169
Changing a bulb 171
Fuses 174
12

V battery

/ Accessory battery 175
Towing the vehicle 178
9Technical dataEngine technical data and towed loads 181
Petrol engines 182
Diesel engines 183
Electric motor 184
Dimensions 185
Identification markings 185
10Touch screen BLUETOOTH audio systemFirst steps 186
Steering mounted controls 186
Menus 187
Radio 188
DAB (Digital Audio Broadcasting) radio 189
Media 190
Telephone 191
Settings 193
Frequently asked questions 193
11MyCitroën PlayFirst steps 196
Steering mounted controls 197
Menus 197
Radio 198
DAB (Digital Audio Broadcasting) radio 199
Media 200
Telephone 201
Applications 205
Settings 205
Frequently asked questions 206
12CITROËN Connect NavFirst steps 209
Steering mounted controls 210
Menus 210
Voice commands 212
Navigation 215
Connected navigation 218
Applications 220
Radio 223
DAB (Digital Audio Broadcasting) radio 224
Media 224
Telephone 226
Settings 228
Frequently asked questions 230
13Event data recorders
 ■
Alphabetical index
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Access to additional videos

4
Overview
Presentation
These illustrations and descriptions are intended
as a guide. The presence and location of certain
elements may vary, depending on the version or
trim level.
Instruments and controls

1.Courtesy lamp/Front reading lamps
Emergency and assistance call buttons
Sunroof
Warning lamps display for seat belts and
front passenger airbag
2. Interior rear view mirror
3. Head-up display
4. Instrument panel
5. Fusebox
6. Electric windows
Electric door mirrors
7. Bonnet release
8. Smart Pad Support Citroën
9. Dashboard drawer
10. Glove box


1.Touch screen BLUETOOTH audio system
or
10-inch touch screen with MyCitroën Play or
CITROËN Connect Nav 2.
Direct access to the Driving or Vehicle
menu
Access to the touch screen menus
Touch screen on/off and volume control
3. Hazard warning lamps
4. Central locking
5. Switching the engine on/off
6. Air conditioning
Heated seats
7. USB sockets (type A/type C)
8. Storage compartment or Wireless
smartphone charger
9. Gearbox or drive selector
10. Choice of driving mode
11 . Access to the Energy menu
12. Electric parking brake

7
Eco-driving
Eco-driving
Eco-driving refers to a range of everyday
practices that allow the motorist to optimise
the vehicle's energy consumption (fuel and/or
electricity) and CO
2 emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and
change up promptly. While accelerating, change
up early.
With an automatic gearbox, favour automatic
mode. Do not depress the accelerator pedal
heavily or suddenly.
The gear shift indicator prompts you to engage
the most suitable gear. Whenever this indication
is displayed on the instrument panel, follow it
straight away.
With an automatic gearbox, this indicator
appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These practices
help to save on energy consumption, reduce
CO
2 emissions and decrease general traffic
noise.
When the traffic is flowing smoothly, select the
cruise control.
Control the use of electrical equipment
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning.
At speeds above 31
mph (50 km/h), close the
windows and leave the air vents open.
Consider using equipment that can help keep
the temperature in the passenger compartment
down (e.g.
sunroof blind, window blinds).
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting functions,
if they are not managed automatically.
Switch off the heated seat as soon as possible.
Adapt your use of the headlamps and/or
foglamps to the level of visibility, in accordance
with current legislation in the country in which
you are driving.
Avoid running the engine before moving off,
particularly in winter (other than in severe wintry
conditions: temperature below -23°C). The
vehicle will warm up much faster while driving.
As a passenger, avoid connecting your
multimedia devices (e.g.
film, music, video
game) to help reduce the consumption of energy.
Disconnect all portable devices before leaving
the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle. Place the
heaviest items in the boot as close as possible to
the rear seats. Limit the loads carried in the vehicle and
minimise wind resistance (e.g.
roof bars, roof
rack, bicycle carrier, trailer). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and refit
summer tyres.
Comply with the servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
–

before a long journey
.
–

at each change of season.
–


after a long period out of use.
Do not forget the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (e.g.

engine
oil, oil filter, air filter, passenger compartment
filter, etc.). Observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
has a fault, your vehicle will emit pollution. Visit
a CITROËN dealer or a qualified workshop
as soon as possible to restore your vehicle's
nitrogen oxide emissions to legal levels.
When filling the fuel tank, do not continue after
the third cut-out of the nozzle, to avoid overflow.
You will only see the fuel consumption of your
new vehicle settle down to a consistent average
after the first 1,900 miles (3,000 kilometres).

13
Instruments
112V battery chargeFixed.
The battery charging circuit is faulty
(e.g.

dirty terminals, loose or severed alternator
belt).
Carry out (1).
If the electric parking brake stops working,
immobilise the vehicle:
►

With the manual gearbox, engage a gear
.
►

With the automatic gearbox or drive selector
,
fit the chock against one of the wheels.
Clean and tighten the terminals. If the warning
lamp does not go off when the engine is started,
carry out (2).
BrakingFixed.
The brake fluid level in the braking circuit
has dropped significantly.
Carry out (1), then top up with fluid that complies
with the manufacturer's recommendations. If the
problem persists, carry out (2).
Fixed.
The electronic brake force
distribution

(EBFD) system is faulty.
Carry out (1) and then (2).
Manual parking brake (depending on
version)
Fixed.
The parking brake is applied or not
properly released.
Fixed.
The parking brake is applied or not
properly released.
Electric parking brakeFixed.
The electric parking brake is applied.
Flashing.
Application/release is faulty.
Carry out (1): park on flat ground (on a level
surface).
With a manual gearbox, engage a gear.
With an automatic gearbox or drive selector,
select mode
P.
Switch off the ignition and carry out (2).
Door(s) openFixed, associated with a message
identifying the access.
An audible signal supplements the alert if the
speed is higher than 6 mph (10
km/h).
A door or the boot is not properly closed.
Seat belts not fastened/unfastenedFixed or flashing, accompanied by an
increasing audible signal.
A seat belt has not been fastened or has been
unfastened.
Orange warning/indicator lamps
Service
Temporarily on, accompanied by the display of a message.
One or more minor faults, for which there is/are
no specific warning lamp(s), have been detected. Identify the cause of the fault using the message
displayed on the instrument panel.
You may be able to deal with some faults
yourself, such as changing the battery in the
remote control.
For other faults, such as with the tyre under-
inflation detection system, carry out (3).
Fixed, accompanied by the display of a
message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel, then carry
out (3).
Fixed, accompanied by the message
"Parking brake fault".
Automatic release of the electric parking brake is
unavailable.
Carry out (2).
Service warning lamp fixed and
service spanner flashing then
fixed.
The servicing interval has been exceeded.
The vehicle must be serviced as soon as
possible.
Only with BlueHDi Diesel engines.
BrakingFixed.
A minor fault with the braking system has
been detected.
Drive carefully.
Carry out (3).

16
Instruments
Never drive until completely empty, as
this could damage the emissions control and
injection systems.
Low traction battery level (Electric)Fixed, accompanied by an audible signal.
The state of charge of the traction battery
is low.
View the remaining range.
Put the vehicle on charge as soon as possible.
Tortoise mode with limited driving range
(Electric)
Fixed.
The state of charge of the traction battery
is critical.
The engine power gradually decreases.
You must put the vehicle on charge.
If the warning lamp remains lit, carry out
(2).
Pedestrian horn (Electric)Fixed.
Horn fault detected.
Carry out (3).
Collision Risk Alert/Active Safety Brake
Fixed, accompanied by the display of a
message.
The system has been deactivated via the touch
screen (Driving/Vehicle menu).
Flashing.
The system activates and brakes the
vehicle momentarily to reduce the speed of
collision with the vehicle in front.
For more information, refer to the Driving
section.
Fixed, accompanied by a message and
an audible signal.
The system has a fault.
Carry out (3).
Fixed.
The system has a fault.
If these warning lamps come on after the engine
is switched off and then restarted, carry out (3).
Active lane departure warning systemFixed.
The system has been automatically
deactivated or placed on standby.
Flashing.
You are about to cross a broken
lane marking without operating the direction
indicators.
The system is activated, then corrects the
trajectory on the side of the detected lane
marking.
For more information, refer to the Driving
section.
Fixed.
The system has a fault.
Carry out (3).
Lane positioning assistFixed, accompanied by the
Service warning lamp.
The system has a fault.
Carry out (3).
Stop & Start (Petrol or Diesel)Fixed, accompanied by the display of a
message.
The Stop & Start system has been deactivated
manually.
The engine will not switch off at the next traffic
stop.
Fixed.
The Stop & Start system has been
deactivated automatically.
The engine will not switch off at the next traffic
stop, if the exterior temperature is:
–

below 0°C.
–


above +35°C.
For more information, refer to the

Driving
section.
Flashing then fixed, accompanied by a
message.
The system has a fault.
Carry out (3).
AdBlue® (BlueHDi)On for around 30 seconds when starting
the vehicle, accompanied by a message
indicating the driving range.
The driving range is between 1,500 and 500
miles (2,400 and 800
km).
Top up the AdBlue
®.Fixed, on switching on the ignition,
accompanied by an audible signal and a
message indicating the driving range.
The driving range is between 500 and 62 miles
(800 and 100
km).
Promptly top up the AdBlue
®, or carry out (3).

17
Instruments
1Flashing, accompanied by an audible
signal and a message indicating the
driving range.
The driving range is less than 62 miles (100
km).
You must top up the AdBlue
® to avoid engine
starting being prevented , or carry out
(3).
Flashing, accompanied by an audible
signal and a message indicating that
starting is prevented.
The AdBlue
® tank is empty: the legally required
engine immobiliser system prevents the engine
from starting.
To restart the engine, top up the AdBlue
® or carry
out (2).
It is essential to add at least 5 litres of AdBlue
®
to the tank.
SCR emissions control system (BlueHDi)Fixed when the ignition is switched
on, accompanied by an audible
signal and a message.
A malfunction of the SCR emissions control
system has been detected.
This alert disappears once the exhaust
emissions return to normal levels.
Flashing AdBlue® warning lamp on
switching on the ignition, with the
Engine self-diagnostics warning lamp on fixed,
accompanied by an audible signal and a
message indicating the driving range.
Depending on the message displayed, it is
possible to drive for up to 685 miles (1,100
km)
before the engine immobiliser is triggered. Carry out (3) without delay, to
avoid starting
being prevented.
Flashing AdBlue® warning lamp on
switching on the ignition, with the
Engine self-diagnostics warning lamp on fixed,
accompanied by an audible signal and a
message indicating that starting is prevented.
The engine immobiliser prevents the engine from
restarting (the permitted driving limit has been
exceeded after confirmation of a malfunction of
the emissions control system).
To start the engine, carry out (2).
Rear foglampFixed.
The lamp is on.
Foot on the clutch (Petrol or Diesel)Fixed.
Stop & Start: the change to START mode
is rejected because the clutch pedal is not fully
depressed.
Fully depress the clutch pedal.
Foot on the brake
Fixed.
Insufficient or no pressure on the brake
pedal.
Automatic headlamp dippingFixed, accompanied by an audible signal
and a message.
A function or camera malfunction is detected.
Carry out (2).
Green warning/indicator lamps
Stop & Start (Petrol or Diesel)
Fixed.
When the vehicle stops, the Stop & Start
puts the engine into STOP mode.
Flashing temporarily.
STOP mode is momentarily unavailable
or START mode is automatically triggered.
For more information, refer to the Driving
section.
Vehicle ready to drive (Electric)Fixed, accompanied by an audible signal
when it comes on.
The vehicle is ready to drive and the thermal
comfort systems are available.
The indicator lamp goes out upon reaching a
speed of approximately 3 mph (5
km/h) and
lights up again when the vehicle stops moving.
The lamp will go out when you turn off the
engine and exit the vehicle.
Park AssistFixed.
The function is active.
For more information, refer to the Driving
section.
Lane positioning assistFixed.
The function has been activated.
All conditions have been met: the system is
operating.
For more information, refer to the Driving
section.

18
Instruments
Direction indicatorsFlashing with audible signal.
The direction indicators are on.
SidelampsFixed.
The lamps are on.
Dipped beam headlampsFixed.
The lamps are on.
Automatic headlamp dippingFixed.
The function has been activated
via the touch screen (Driving/Vehicle menu).
The lighting control stalk is in the "AUTO"
position.
For more information, refer to the Lighting and
visibility section.
Front foglampsFixed.
The front foglamps are on.
Blue warning/indicator lamps
Main beam headlamps
Fixed.
The lamps are on.
Black/white warning lamps
Foot on the clutch (Petrol or Diesel)
Fixed.
Stop & Start: the change to START mode
is rejected because the clutch pedal is not fully
depressed. Fully depress the clutch pedal.
Foot on the brakeFixed.
Insufficient or no pressure on the brake
pedal.
Fuel filter (Diesel)Fixed.
The Diesel fuel filter contains water.
Carry out (2) without delay. Risk of damaging the
fuel injection system!
Indicators
Service indicator
The servicing information is expressed in terms
of distance (miles or kilometres) and time
(months or days).
The alert is given at whichever of these two
terms is reached first.
The servicing information is displayed in the
instrument panel. Depending on the version of
the vehicle:
–

The distance recorder display line indicates
the distance remaining before the next service
is due, or the distance travelled since it was due
preceded by the "-" sign.
–


An alert message indicates the distance
remaining, as well as the period before the next
service is due or how long it is overdue.
The value indicated is calculated according to the distance covered and
the time elapsed since the last service.
The alert may also be triggered close to a
due date.
Service spannerOn temporarily when the ignition is
switched on.
Between 620 and 1,860 miles (1,000 and 3,000
km) remain before the next service is due.
Fixed, when the ignition is switched on.
The next service is due in less than 620
miles (1,000 km).
Have your vehicle serviced very soon.
Service spanner flashingFlashing then fixed, when the
ignition is switched on.
(With

BlueHDi Diesel engines, associated with
the Service warning lamp.)
The servicing interval has been exceeded.
Have your vehicle serviced as soon as possible.
Resetting the service indicator
The service indicator must be reset after each
service.
If you have serviced your vehicle yourself:
►

Switch the ignition off.

20
Instruments
After switching off the ignition, carefully open the bonnet and check the coolant
level.
For more information on Checking
levels, refer to the corresponding
section.
AdBlue® range indicators
(BlueHDi)
The Diesel BlueHDi engines are equipped with
a system that associates the SCR (Selective
Catalytic Reduction) emissions control system
and the Diesel particle filter (DPF) for the
treatment of exhaust gases. They cannot
function without AdBlue
® fluid.
When the level of AdBlue® falls below the
reserve level (between 1,500 and 0 miles (2,400
and 0

km)), a warning lamp lights up when
the ignition is switched on and an estimate
of the distance that can be travelled before
engine starting is prevented is displayed in the
instrument panel.
The engine starting prevention system required by regulations is activated
automatically once the AdBlue
® tank is empty.
It is then no longer possible to start the
engine until the minimum level of AdBlue
® has
been topped up.
Manual display of driving range
While the driving range is greater than
1,500 miles (2,400 km), it is not displayed
automatically.
You can view the range information by pressing the " Check" button
in
the

Driving/Vehicle touch screen menu.
Actions required related to a lack of AdBlue®
The following warning lamps light up when the
quantity of AdBlue® is below the reserve level:
driving range of 1,500 miles (2,400 km).
Together with the warning lamps, messages
regularly remind you of the need to top up to
avoid engine starting being prevented. Refer to
the Warning and indicator lamps section for
details of the messages displayed.
For more information on AdBlue®
(BlueHDi) and in particular on topping
up, refer to the corresponding section.
Warning/ indicator
lamps on Action Remaining
range


Top up. Between 1,500 miles
and 500
miles (2,400
km and 800
km)


Top up as
soon as
possible.Between
500 miles
and 62
miles (800
km and
100
km)


A top-up is
vital, there is
a risk that the
engine will
be prevented
from starting.Between 62
miles and 0
miles (100
km and 0
km)


To be able
to restart the
engine, add at
least 5 litres of
AdBlue
® to the
tank. 0 miles (km)

21
Instruments
1Malfunction of the SCR emissions
control system
Malfunction detection


If a malfunction is detected,
these warning lamps come
on, accompanied by an
audible signal and the
display of an "Emissions
control
fault" message.
The alert is triggered while driving when the
fault is detected for the first time, and thereafter
when switching on the ignition for subsequent
journeys, for as long as the cause of the fault
persists.
If the fault is temporary, the alert
disappears during the next journey, after
self-diagnostic checks of the SCR emissions
control system.
Malfunction confirmed during the
permitted driving phase (between 685
miles and 0
miles (1,100 km and 0 km))
If the fault indication is still displayed
permanently after 31 miles (50 km) of driving, the
fault in the SCR system is confirmed.
The AdBlue warning lamp flashes and
a message is displayed (" Emissions
control
fault: starting prevented in X miles
(kms)"), indicating the driving range in miles or
kilometres.
While driving, the message is displayed every 30
seconds. The alert is repeated when switching
on the ignition.
You can continue driving for up to 685 miles
(1,100
km) before the engine starting
prevention system is triggered.
Have it checked by a CITROËN dealer or
a qualified workshop.
Starting prevented
Every time the ignition is switched on, the
message "Emissions control fault: Starting
prevented" is displayed.
To restart the engine
Contact a CITROËN dealer or a qualified
workshop.
Power indicator (Electric)

CHARGE
Traction battery charging during deceleration
and braking.
ECO
Moderate energy consumption and optimised
driving range.
POWER
Energy consumption by the drive train during
acceleration.
Charge level indicator
(Electric)


The traction battery's actual charge level and
the remaining range are displayed continuously
when the vehicle is started.
With the ignition off, opening the driver's
door activates the indicator.
Associated warning lamps
Two successive alert levels indicate that the
energy available has dropped to a low level:
1st level: Reserve
The state of charge of the traction battery is low.
Fixed, accompanied by an audible signal.
►

V

iew the remaining range on the instrument
panel.
►

Put the vehicle on charge as soon as
possible.
2nd level: Critical
The state of charge of the traction battery is critical.
Fixed, together with the reserve warning lamp,
accompanied by an audible signal.
►

Y

ou must put the vehicle on charge.