remote start CITROEN C4 2020 User Guide

53
Ease of use and comfort
3Auto® or CarPlay®, enabling certain smartphone
applications to be used on the touch screen.
For best results, use a cable made or approved
by the device manufacturer.
These applications can be managed using the
steering-mounted controls or the audio system
controls.
When the USB socket is used, the
portable device charges automatically.
While charging, a message is displayed if the
power drawn by the portable device exceeds
the current supplied by the vehicle.
For more information about how to use this
equipment, refer to the sections describing
the audio and telematics systems.
12 V accessory socket



► Plug in a 12 V accessory (with a maximum
rated power of 120 W) using a suitable adapter.
Observe the maximum power rating to
avoid damaging the accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
Wireless smartphone
charger




This system allows wireless charging of a
portable device such as a smartphone, using the
magnetic induction principle, in accordance with
the Qi 1.1 standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
A mat can also be used provided that it is
approved by the Manufacturer.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
With the Keyless Entry and Start system, the
charger’s operation may be briefly disrupted
when a door is opened or the ignition is switched
off.
Charging
► With the charging area clear , place a device
in its centre.


When the portable device is detected, the
charger’s indicator lamp lights up green. It
remains lit for the whole time that the battery is
being charged.
The system is not designed to charge multiple devices simultaneously.
Do not leave metal objects (e.g. coins,
keys, vehicle remote control) in the
charging area while a device is being charged
- Risk of overheating or interrupting the
charging!
When using applications for a long time
in combination with wireless charging,
some smartphones may switch to thermal
safety and cause some functions to stop.

86
Driving
Anti-theft protection
Electronic immobiliser
The keys contain a code, which must be
recognised by the vehicle before starting is
possible.
If the system malfunctions, indicated by the
display of a message, the engine will not start.
Contact a CITROËN dealer.
Starting / Switching off the
engine with the key
Key ignition switch

It has 3 positions:
– 1. Stop: inserting and removing the key ,
steering column locked.
–

2. Ignition : steering column unlocked, ignition
on, Diesel preheating, engine running.
–


3. Starting
.
Avoid attaching heavy objects to the key or the remote control. It would weigh
down on its shaft in the ignition switch and
could cause a malfunction.
Ignition on position
It allows the use of the vehicle's electric
equipment or the charging of accessories.
Once the state of charge of the battery drops to
the reserve level, the system switches to energy
economy mode: the power supply is cut off
automatically to preserve the remaining battery
charge.
Starting the engine
With the parking brake applied:
► With a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
►

With an
automatic gearbox, place the gear
selector in mode N or P then depress the brake
pedal.
►

Insert the key into the ignition switch; the
system recognises the code.
►


Unlock
the steering column by simultaneously
turning the steering wheel and the key.
In certain cases, you may need to apply
significant force to move the steering
wheel (e.g.
wheels turned to full lock).
►

With a
petrol engine , operate the starter
motor by turning the key to position 3 without
pressing the accelerator pedal, until the engine
starts. Once the engine has started, release the
key and allow it to return to position 2.
Petrol engines
After a cold start, preheating the catalytic
converter can cause noticeable engine
vibrations, for anything up to 2 minutes
(accelerated idle speed).
►

With a
Diesel engine, turn the key to position
2, to

activate the engine preheating system.
Wait until this warning lamp goes off on
the instrument panel, then turn the key to
position 3 without pressing the accelerator pedal,
to operate the starter motor. Once the engine
has started, release the key and allow it to return
to position 2.
In wintry conditions, the warning lamp
may stay on for a longer period. When
the engine is hot, the warning lamp does not
come on.
In mild conditions, do not leave the engine
to warm up while stationary, but move off
straight away and drive at moderate speed.
If the engine does not start straight away,
switch off the ignition. Wait a few
seconds before operating the starter motor
again. If the engine does not start after a few
attempts, do not keep trying - risk of
damaging the starter motor and the engine!
Contact a CITROËN dealer or a qualified
workshop.

88
Driving
while pressing the "START/STOP" button to
assist unlocking of the steering column.
Petrol engines
With Petrol engines, after a cold start,
pre-heating the catalytic converter can cause
noticeable engine vibrations, for anything up
to 2 minutes (accelerated idle speed).
If the engine stalls, release the clutch
pedal and fully depress it again, the
engine will restart automatically.
Switching off
► Immobilise the vehicle using the parking
brake.
►

With a
manual gearbox, ideally put the gear
lever into neutral.
►

With an
automatic gearbox, ideally select
mode
P or N.
►

Press the "
START/STOP" button.
In some circumstances, it is necessary to turn
the steering wheel to lock the steering column.
On certain versions with an automatic gearbox
(EAT8), the steering column does not lock, but
the gearbox locks in mode P.
If the vehicle is not immobilised, the
engine will not stop.
With the engine off, the braking and
steering assistance systems are also cut
off - risk of loss of control of the vehicle!
Never leave your vehicle with the
electronic key still inside.
Switching on the ignition
without starting the engine


With the electronic key in the passenger
compartment, pressing the " START/STOP"
button, without depressing any of the pedals ,
allows the ignition to be switched on without
starting the engine.
►

Press this button again to switch off the
ignition and allow the vehicle to be locked.
Key not detected
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
reader .
►

W
ith a manual gearbox, place the gear lever
in neutral, then fully depress the clutch pedal.
►

W
ith an automatic gearbox or a drive
selector, select mode
P, then depress the brake
pedal.
►

Press the "
START/STOP" button.
The engine starts.
Back-up switch-off

If the electronic key is not detected or is no
longer in the recognition zone, a message

89
Driving
6appears in the instrument panel when closing a
door or trying to switch off the engine.
►
T
o confirm the instruction to switch off the
engine, press the " START/STOP" button for
approximately 5
seconds.
In the event of a fault with the electronic key,
contact a CITROËN dealer or a qualified
workshop.
Emergency switch-off
In case of emergency only, the engine can be
switched off without conditions (even when
driving).
►

Press the "
START/STOP" button for about
5
seconds.
In this case, the steering column locks as soon
as the vehicle stops.
Starting/Switching off the
electric motor
Starting
The drive selector must be in mode P.
► If using a remote control key , depress the
brake pedal and turn the key until it reaches
position 3 (Start).
►

If using
Keyless Entry and Start, depress the
brake pedal and briefly press the "START/STOP"
button.
►

Keep your foot on the brake pedal until the
READY

indicator lamp comes on and an audible
signal is emitted, indicating that the vehicle is
ready to drive.
►
With your foot on the brake, select mode
D
or R.
►

Release the brake pedal, then accelerate.
On starting, the instrument panel lights up and
the power indicator cursor moves to the "neutral"
position.

The steering column automatically
unlocks (you may hear a sound and feel the
steering wheel move).
Switching off
► If using a remote control key , turn the key
fully to position 1 (Stop).
►

If using Keyless Entry and Start, press the
"

START/STOP" button.
Before exiting the vehicle, check that:
–

The drive selector is in mode P

.
–
The READY indicator lamp is off.
The drive selector moves automatically
to mode P when the motor is switched off
or when the driver's door is opened.
If the driver's door is opened while the
required conditions for switching off are
not met, an audible signal is emitted,
accompanied by the display of a warning
message.
For the procedures for switching on the
ignition without starting the engine and
those for back-up starting/switching off using
the Keyless Entry and Start system, refer to
the Starting/Switching off the engine
using
Keyless Entry and Start section.
Manual parking brake
Release

► Pull the parking brake lever up slightly , press
the release button, then lower the lever fully.
/ When driving the vehicle, if this
warning lamp and the STOP
warning lamp come on, accompanied by an
audible signal and the display of a message, this
means that the parking brake is still applied or
has not been fully released.
Application
► Pull the parking brake lever up to immobilise
the vehicle.
When parking on a slope, turn the
wheels against the kerb, apply the
parking brake, engage a gear and switch off
the ignition.

146
Practical information
For a full charge, follow the desired charging
procedure without pausing it, until it ends
automatically. Charging can be either immediate
or deferred (except fast public charger, mode 4).
You can stop domestic or accelerated charging
at any time by unlocking the vehicle and
removing the nozzle. For superfast charging,
refer to the fast public charger.
For more information on the charging displays
on the Instrument panel and the Touch screen,
refer to the corresponding section.
It is also possible to monitor the charging
progress using the MyCitroën App
application.
For more information on Remote functions,
refer to the corresponding section.
As a safety measure, the engine will not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
Cooling the traction battery
The cooling fan in the engine
compartment comes on during charging to
cool the on-board charger and the traction
battery.
Low load / Driving
Driving when the charge level of the
traction battery is too low can lead to the
vehicle breaking down and can lead to
accidents or serious injuries. ALWAYS make
sure the traction battery has a sufficient
charge level.
Low load / Parking
If the outside temperature is negative,
it is recommended not to park your vehicle
outside for several hours at a low load (less
than 20%).
Vehicle in storage for more than
1 month
In the event of a long period of non-use of
the vehicle (beyond 4
weeks) without the
possibility of charging when restarting, the
self-discharge may make it impossible to
restart if the traction battery charge level
is a low or very low, especially at negative
ambient temperatures. ALWAYS make sure
that the traction battery has a charge between
20% and 40% if you do not plan to use your
vehicle for several weeks.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Disconnect the cable from the (+) terminal
of the accessory battery in the engine
compartment.
Connect a 12 V battery charger to the (+)
and (-) terminals of the accessory battery
about every 3 months in order to recharge the
accessory battery and maintain an operating
voltage.
Precautions
Our electric vehicles have been developed in
accordance with the recommendations on the
maximum limits for electromagnetic fields, as
issued by the International Commission on Non-
Ionizing Radiation Protection
(ICNIRP - 1998
Guidelines).
Wearers of pacemakers or equivalent
devices
Ask your doctor about what precautions you should take, or ask the manufacturer
of your implanted electro-medical device about
whether its operation is guaranteed in an
environment which complies with the ICNIRP
recommendations.
If in doubt
Domestic or accelerated charging: do
not remain inside or near the vehicle, or near
the charging cable or charging unit, even for
a short time.
Superfast charging: do not use the system
yourself and avoid approaching public fast
charging points. Leave the area and ask a
third party to recharge the vehicle.

148
Practical information
the driver's door will display the charge level
on the instrument panel for about 20 seconds.
Accelerated charging, mode 3

► Follow the accelerated charging unit
(W allbox) user instructions.
►

Remove the protective cover from the
charging nozzle.
►


Insert the nozzle into the charging connector
.
The start of charging is confirmed when the
charging indicator lamp in the flap flashes green.
If this is not the case, charging has not started;
restart the procedure, ensuring that the
connection has been properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Superfast charging, mode 4

► Depending on version, remove the protective
cover from the lower part of the connector .►

Follow the instructions for use of the fast
public charger and connect the cable from the
fast public charger
to the vehicle's connector.
The start of charging is confirmed by the flashing
green charging indicator lamp in the flap.
If this is not the case, charging has not started;
restart the procedure, ensuring that the
connection is properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Deferred charging
Settings
At a CITROËN dealer or qualified
workshop, with touch screen BLUETOOTH
audio system
By default, the deferred charging start time is set
to midnight (vehicle time).
You can have the deferred charging start time
modified.
Visit a CITROËN dealer or a qualified workshop.
On a smartphone or tablet
You can programme the deferred charging function at any time via the
MyCitroën App application.
For more information on Remote functions,
refer to the corresponding section.
In the vehicle, with 10-inch touch screen
► In the Energy touch screen menu,
select the Charge page.
►

Set the charging start time.
► Press OK.
The setting is saved in the system.
Activation
Deferred charging is only possible with
modes 2 and 3.
►

After programming the deferred charging,
connect your vehicle to the desired charging
equipment.


► Press this button in the flap within one
minute to activate the system (confirmed by the
charging indicator lamp coming on in blue).
Disconnection

Before disconnecting the nozzle from the
charging connector:
►

If the vehicle is unlocked, lock it and then
unlock it .
►


If the vehicle is locked, unlock it.
The red indicator lamp in the flap goes out to
confirm that the charging nozzle is unlocked.

178
In the event of a breakdown
Reconnecting the (+) terminal

► Raise lever A fully.
► Refit open clamp B on the (+) terminal.
►

Push clamp
B fully down.
►

Lower lever

A
to lock clamp B.
►

Depending on equipment, lower the plastic
cover on the

(+) terminal.
Do not force the lever when pressing on
it, as if the clamp is not positioned
correctly, locking will then not be possible.
Start the procedure again.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reinitialise
certain equipment:
–

Remote control key or electronic key
(depending on version).
–

Sunroof.
–

Electric windows.
–


Date and time.
–


Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
–

Broken down on a motorway or main road.
–


Not possible to put
the gearbox into neutral,
unlock the steering, or release the parking
brake.
–

Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
–


T

owing with only two wheels on the ground.
–

Four-wheel drive vehicle.
–


No approved towbar available.
Before towing the vehicle, it is essential
to put the vehicle in free-wheeling mode.
For more information on Free-wheeling, refer
to the corresponding section.
Electric motor
An electric vehicle cannot under any
circumstances be used to tow another
vehicle.
However, it may be used, for example, to exit
a rut.

240
Alphabetical index
Instrument panel, LCD 9
Internet browser
218, 221
ISOFIX mountings

78, 81–82
J
Jack 165–166, 169, 224
Jump starting
176
K
Key 28–29, 32–33
Key, electronic
30–31
Keyless Entry and Starting

28, 30–31, 87–88
Key not recognised

88–89
Key with remote control

28, 86
Kit, hands-free

201–202, 226
Kit, puncture repair

166
Kit, temporary puncture repair

165–168
L
Labels, identification 185
Lamp, boot
56
Lamps, parking

58
Lamps, rear

174
Lams with Full LED technology

61
Lane assist

109, 113–115
Lane departure warning active

11 8
Leather (care) 163
LEDs - Light-emitting diodes
58, 172, 174
Level, AdBlue®

158
Level, brake fluid

157
Level, Diesel additive

158
Level, engine coolant

19, 157
Level, engine oil

19, 156
Levels and checks

155–157
Level, screenwash fluid

63, 157
Light-emitting diodes - LEDs

58, 172, 174
Lighting, cornering

61
Lighting dimmer

23
Lighting, exterior

57, 60
Lighting, guide-me home

29, 59–60
Lighting, interior

55
Lighting, mood

55
Lighting, welcome

59
Loading

152–153
Load reduction mode

154
Locking

29, 31
Locking from the inside

32
Locking the doors

32
Low fuel level

137
Lumbar

41
M
Mains socket (domestic network) 141
Maintenance (advice)
139, 162
Maintenance, routine

102, 158–160
Manoeuvring aids (recommendations)

101
Map reading lamps 55
Markings, identification
185
Massage function

41
Mat

54, 102
Menu, main

26
Menus (audio)

197–198, 210–211
Menu short cuts

26
Messages

228
Messages, quick

228
Minimum traction battery charge
level (Electric)

21
Mirror, rear view

43
Mirrors, door

43, 51, 121
Mirror, vanity

52
Misfuel prevention

138
Mobile application

27, 51, 148
Motor, electric

89, 156, 184
Mountings, ISOFIX

78, 81–82
Multimedia support

52
N
Navigation 215–217
Navigation, connected
218–220
O
Obstacle detection 126
Oil change
156
Oil consumption

156

241
Alphabetical index
OIl, engine 156
On-board tools
56, 165–166
Opening the bonnet

154
Opening the boot

30, 35
Opening the doors

30, 35
Opening the windows

28
P
Pads, brake 159
Paint
163, 185
Paint colour code

185
Park Assist

132
Parking brake

89, 159
Parking brake, electric

90–92, 159
Parking sensors, audible and visual

126
Parking sensors, front

127
Parking sensors, rear

126
Passenger compartment temperature pre-
conditioning (Electric)

27, 51
Pedestrian horn (Electric)

67, 85
Personalisation

10
Plates, identification

185
Player, Apple®

200, 225
Player, USB

200, 224
Port, USB

52, 200, 203, 220, 224
Post Collision Safety Brake

70
Power

21
Power indicator (Electric)

8, 21
Pressures, tyres

159, 167, 185
Pre-tensioning seat belts

72
Priming the fuel system 165
Profiles
229
Protecting children

74–80
Proximity Keyless Entry & Start

30
Public fast charging station

141, 147
Puncture

166–167, 169
R
Radar (warnings) 101
Radio
198, 223
Radio, digital (Digital Audio
Broadcasting - DAB)

199–200, 224
Range, AdBlue®

20, 158
RDS

199, 223
Reading lamps

55
Rear screen, demisting

51
Recharging the battery

175–176
Recharging the traction battery
(Electric)

138, 142, 145, 147–148
Recirculation, air

50
Recovery

178–180
Recovery of the vehicle

178–179
Reduction of electrical load

154
Regeneration of the particle filter

158
Regenerative braking (deceleration
by engine braking)

94–95
Reinitialisation of the under-inflation
detection system

99–100
Reinitialising the remote control

34
Reminder, key in ignition

87
Reminder, lighting on 57–58
Remote control
28–32
Remotely operable functions
(Electric)

27, 51, 148
Removing a wheel

169–171
Removing the mat

54
Replacing bulbs

171–172, 174
Replacing fuses

174
Replacing the air filter

158
Replacing the oil filter

158
Replacing the passenger compartment
filter

158
Reservoir, screenwash

157
Reset trip

24
Retractable support

52
Rev counter

9–10
Reversing camera

102, 127–130
Reversing lamps

174
Roof bars

152–153
Roof, opening

38–39
Running out of fuel (Diesel)

165
S
Safety, children 74–80
Saturation of the particle filter (Diesel)
158
Screenwash

63
Screenwash, front

62
SCR (Selective Catalytic Reduction)

21, 160
Seat angle

41
Seat belts

71–72, 78

242
Alphabetical index
Seat belts, rear 71
Seat, rear bench
44
Seats, electric

41
Seats, front

40–41
Seats, heated

42, 45
Seats, rear

44–45, 76
Selector, gear

92, 94
Sensors (warnings)

102
Serial number, vehicle

185
Service indicator

18, 22
Servicing

18, 158–160
Settings, equipment

25–26
Settings, system

205, 229
Sidelamps

58, 173–174
Side parking sensors

127
Silent vehicle warning sound (Electric)

67, 85
Smartphone

27, 52–53
Snow chains

99, 153
Socket, 12 V accessory

53
Socket, auxiliary

224
Socket, Jack

224
Speakers

54
Speed limiter

104–106
Speed limit recognition

102, 104
Speedometer

9–10, 102
Sport mode

96
Spotlamps, side

60
Stability control (ESC)

69
Starting a Diesel engine

137
Starting the engine

86, 89
Starting the vehicle

86–87, 94
Starting using another battery

88, 176
Station, radio

198, 223Stay, bonnet 154–155
Steering mounted controls, audio
197, 210
Steering wheel, adjustment

42
Stickers, customising ~ Stickers,
expressive

163
Stopping the vehicle

86–88, 94
Stop & Start

24, 46, 50, 97–98,
137, 154, 158, 178
Storage

52
Storage box

56
Storage wells

56
Sunshine sensor

46
Sun visor

52
Super-fast charging (Electric)

147–148, 184
Suspension

159
Switching off the engine

86, 89
Synchronising the remote control

34
T
Tables of engines 184
Tank, fuel
137–138
Technical data

182–184
Telephone

201–203, 226–228
Temperature, coolant

19
Thermal comfort consumption indicator
(Electric)

22
Thermal comfort equipment

22
Time (setting)

206, 230
TMC (Traffic info)

217
Tool box

56
Tools

165–166
Topping-up AdBlue® 161
Top Rear Vision
128–129
Top Tether (fixing)

78, 81–82
Total distance recorder

23
Touch screen

24–26, 51
Touch screen tablet

25, 52
Towball, quickly detachable

150–152
Towbar

149
Towbar with quickly detachable
towball

150–152
Towed loads

181–183
Towing another vehicle

178, 180
Traction battery (Electric)

21–22, 26,
138, 140, 184
Traction control (ASR)

70
Traffic information (TMC)

217
Trailer

149
Trajectory control systems

69
Triangle, warning

165
Trip computer

23–24
Trip distance recorder

23
Tyres

159, 185
Tyre under-inflation detection

99, 167
U
Under-inflation (detection) 99
Unlocking
28, 30
Unlocking from the inside

32
Unlocking the doors

32
Updating the date

206, 229
Updating the time

206, 230