towing CITROEN C4 2020 User Guide

107
Driving
6The speed limiter is temporarily deactivated and
the displayed speed setting flashes.
►
Release the accelerator pedal to return to
below the speed setting.
When exceeding the speed is not due to the
driver's action (e.g.

in case of a steep slope), an
audible signal is triggered immediately.
On a steep descent or in the event of
sharp acceleration, the speed limiter will
not be able to prevent the vehicle from
exceeding the speed setting.
If necessary, apply the brakes to control your
vehicle’s speed.
When the vehicle speed returns to the speed
setting level, the speed limiter operates again:
the speed setting display becomes fixed again.
Off
► Press 1-LIMIT: the speed limiter information
display disappears.
Malfunction
In the event of a malfunction, dashes are
displayed flashing and then fixed instead of the
speed setting.
Have it checked by a CITROËN dealer or a
qualified workshop.
Cruise control - Specific
recommendations
The cruise control function does not guarantee compliance with the maximum
authorised speed and the safety distance
between vehicles, the driver remains
responsible for their driving.
In the interest of public safety, only use cruise
control if the traffic conditions enable vehicles
to drive at a steady speed and maintain an
adequate safety distance.
Remain vigilant while cruise control is
activated. If you press and hold one of the
speed setting modification buttons, your
vehicle may change speed very abruptly.
When descending a steep hill , the cruise
control system cannot prevent the vehicle
from exceeding the set speed. Brake if
necessary to control the vehicle speed.
On steep climbs or when towing, the set
speed may not be reached or maintained.
Exceeding the programmed speed
setting
You can temporarily exceed the speed
setting by pressing the accelerator pedal (the
programmed speed flashes).
To return to the speed setting, release the
accelerator pedal (when the set speed is
reached again, the displayed speed stops
flashing).
Operating limits
Never use the system in the following
situations:
–

In an urban area with the risk of
pedestrians crossing the road.
–


In heavy traffic (except versions with the
Stop & Go function).
–


On winding or steep roads.
–


On slippery or flooded roads.
–


In poor weather conditions.
–


Driving on a speed circuit.
–


Driving on a rolling road.
–


When using snow chains, non-slip covers
or studded tyres.
Cruise control
For more information, refer to the
General recommendations on the use
of driving and manoeuvring aids and the
Cruise control - particular
recommendations.
This system automatically maintains the vehicle’s speed at the value programmed
by the driver (speed setting), without the use of
the accelerator pedal.
Cruise control is switched on manually.
It requires a minimum vehicle speed of 25 mph
(40

km/h).
With a manual gearbox, third gear or higher must
be engaged.

11 3
Driving
6

– Vehicles crossing your lane.
– V ehicles driving in the opposite direction.
Situations where the driver must suspend the
system:


– Vehicles in a tight bend.
– When approaching a roundabout.

– When following a narrow vehicle.
Reactivate the system when conditions allow .
Situations in which the driver is prompted to
immediately resume control:
–

Excessively sharp deceleration by the vehicle
in front of you.


– When a vehicle cuts in sharply between your
vehicle and the one in front.
Some vehicles on the road may be
poorly perceived or interpreted by the
camera and/or the radar (e.g.
truck), which
can lead to an incorrect evaluation of
distances and result in inappropriate
acceleration or braking of the vehicle.
Pay particular attention:
– When motorcycles are present and
when there are vehicles staggered across the
traffic lane.
–

When entering a tunnel or crossing a
bridge.
If any of the following malfunctions
occurs, do not use the system:
–

Following an impact on the windscreen
close to the camera or on the front bumper
(versions with radar).
–


Brake lamps not working.
If the vehicle has undergone any of the
following modifications, do not use the
system:
–

Carrying long objects on roof bars.
–


Towing.
–

Use of the "space-saver" type spare wheel
(depending on version).
–


Front end of the vehicle modified (for
example by adding long-range headlamps or
painting the front bumper).
–


Obstructed radar and/or camera.
Malfunction
In the event of a malfunction,
dashes are displayed instead of
the speed setting.
This warning lamp comes on, accompanied by a message and an
audible signal, to confirm the malfunction.
Have it checked by a CITROËN dealer or a
qualified workshop.
Lane positioning assist
For more information, refer to the
General recommendations on the use
of driving and manoeuvring aids .

11 8
Driving
Operating limits
The system may issue an alert when the vehicle is travelling on a long, straight
road with smooth road surface even if the
driver thinks they are holding the steering
wheel correctly.
The system may not operate or may produce
unsuitable corrections to the steering in the
following situations:
–

Poor visibility (insufficient road lighting,
snowfall, rain, fog).
–


Dazzle (headlamps of an oncoming vehicle,
low sun, reflections on a wet road surface,
leaving a tunnel, alternating light and shade).
–


Windscreen area in front of the camera
dirty

, misted up, frost-covered, snow-covered,
damaged or covered by a sticker.
–

Lane markings eroded, partially hidden (snow
,
mud) or multiple (roadworks, surface joints).
–

T

ravelling in a tight bend.
–

Winding roads.
–


Presence of a tarmac joint on the road.
Risk of undesirable operation
The system should be deactivated in the following situations:
–

Driving with a "space-saver" type spare
wheel.
–


When towing or with a bicycle carrier
attached to a towing device, particularly when
a trailer is not connected or the trailer is not
an approved type.
–

Adverse weather conditions.
–


Driving on slippery road surfaces (risk of
aquaplaning, snow

, ice).
–

In roadworks or toll booth areas.
–


Driving on racing circuits.
–


Driving on a rolling road.
Malfunction
In the event of a malfunction, the
Service warning lamp comes on
and this (orange) symbol appears on the
instrument panel, accompanied by the display of
a message and an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
Active lane departure warning system
For more information, refer to the
General recommendations on the use
of driving and manoeuvring aids .
The system corrects the vehicle's trajectory by
alerting the driver as soon as it detects a risk of
involuntary
lane departure or crossing of a verge
or hard shoulder (depending on version).
To do this, the system uses a camera, placed on
the upper part of the windscreen, identifying the
lane markings on the ground and the side of the
road (depending on version).
This system is particularly useful on
motorways and main roads.


Operating conditions
– Vehicle speed between 40 and 112 mph (65
and 180 km/h).
–

Road marked with a central dividing line.
–


Steering wheel held in both hands.
–


Direction indicators not activated.
–


ESC system activated and operational.
The system helps the driver only if there is a risk of the vehicle unintentionally
wandering from the lane it is being driven in. It
does not manage the safe driving distance,
vehicle speed or braking.
The driver must hold the steering wheel with
both hands in a way that allows control to
be maintained in circumstances where the
system is not able to intervene (for example, if
the central dividing line disappears).
Operation
As soon as the system identifies a risk of
involuntarily crossing one of the lane markings

120
Driving
Function statusDisplayComments
ON



"Hold the wheel". If, while correcting the trajectory, the system determines that the correction will not be
enough and that a solid line will be crossed: the driver is warned that \
they must provide
additional trajectory adjustment.
If the steering wheel is not held properly, an audible warning sounds, accompanied by
a message, until the trajectory correction is completed or the driver ha\
s grasped the
steering wheel correctly.
The duration of audible warnings will increase if multiple corrections a\
re performed
in quick succession. The warning will become continuous, persisting until the driver
responds.
Operating limits
The system goes into standby automatically in
the following cases:
–

ESC deactivated or operation triggered.
–


Speed below 40 mph (65
km/h) or greater
than 112 mph (180
km/h).
–

Electrical connection to a trailer
.
–

Use of a"space-saver" spare wheel detected
(as detection is not immediate, deactivation of
the system is recommended).
–


Dynamic driving style detected, pressure on
the brake or accelerator pedal.
–


Driving over lane markings.
–


Activation
of the direction indicators.
–

Crossing the inside line on a bend.
–


Driving on a tight bend.
–


Inactivity by the driver detected during
correction.
–


Narrow lane detected.
The following situations may interfere with the operation of the system or
prevent it from working:
–

Insufficient contrast between the road
surface and the side of the road (e.g. shade).
–


Lane markings worn, hidden (snow
, mud)
or multiple (roadworks, etc.),
–

Close proximity to the vehicle in front (lane
markings may not be detected).
–


Roads that are narrow
, winding.
Risk of undesirable operation
The system should be deactivated in the
following situations:
–
When changing a wheel or working near a
wheel.
–


T
owing or with a bicycle carrier on a towing
device, especially with trailer not plugged in or
not approved. –

Road in poor condition, unstable or with very
poor grip (risk of aquaplaning, snow
, ice).
–
Adverse weather conditions.
–

Driving on racing circuits.
–

Driving on a rolling road.
Deactivation/Activation



► Press and hold this button to deactivate or
press briefly to reactivate the system at any time.
Deactivation is signalled by the lighting of
the indicator lamp in the button and this
warning lamp in the instrument panel.

121
Driving
6The system is automatically reactivated every
time the ignition is switched on.
Malfunction
In the event of a malfunction,
these warning lamps light up on
the instrument panel, accompanied by the
display of a message and an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
Blind spot monitoring
For more information, refer to the
General recommendations on the use
of driving and manoeuvring aids .


This system warns the driver of a potential
danger posed by the presence of another vehicle
(car, lorry, motorcycle) in the vehicle's blind
spots (areas hidden from the driver's field of
vision) using sensors located on the sides of the
bumpers.


The warning is given by a fixed warning lamp
that appears in the door mirror on the side in
question:
–

immediately
, when being overtaken;
–

after a delay of about one second, when
overtaking a vehicle slowly

.
Activation/Deactivation
It is set via theDriving/Vehicle touch
screen menu.
When starting the vehicle, the
warning lamp
comes on in each mirror to indicate that the
system is activated.
The status of the system is memorised when the
ignition is switched off.
The system is automatically deactivated when towing with a towing device
approved by CITROËN.
Operating conditions
– All vehicles are moving in the same direction
and in adjacent lanes.
–

The speed of your vehicle must be between
7

and 87 mph (12 and 140 km/h) (versions without Park Assist) or between 19
and 87 mph
(30 and 140 km/h) (versions with Park Assist).
–
When overtaking a vehicle, the speed
difference is less than 6
mph (10 km/h).
–
When overtaken by a vehicle, the speed
difference is less than 16
mph (25 km/h).
–
T
raffic is flowing normally.
–
Overtaking a vehicle over a certain period of
time and the vehicle being overtaken remains in
the blind spot.
–

Y
ou are driving on a straight or slightly curved
road.
–
Y
our vehicle is not pulling a trailer, a caravan,
etc.
Operating limits

127
Driving
6When the obstacle is very close, the "Danger"
symbol is displayed on the screen.
Front parking sensors
Supplementing the rear parking sensors, the
front parking sensors are triggered when an
obstacle is detected in front and the speed of the
vehicle is below 6 mph (10 km/h).
Front parking sensor operation is suspended if
the vehicle stops for more than three seconds in
forward gear, if an obstacle is no longer detected
or the vehicle speed exceeds 6
mph (10 km/h).
The sound emitted by the speaker (front or rear) locates the obstacle relative to
the vehicle, in front or behind it.
Side parking sensors

Using four additional sensors located on the
sides of the bumpers, the system records the
position of obstacles during the manoeuvre and
indicates them when they are located alongside
the vehicle.
Only fixed obstacles are indicated
correctly. Moving obstacles detected at
the beginning of the manoeuvre may be
indicated mistakenly, while moving obstacles
that appear alongside the vehicle but were
not previously recorded will not be indicated.
Objects memorised during the
manoeuvre will no longer be stored after
switching off the ignition.
Deactivation/Activation
The settings are changed via the Driving/Vehicle touch screen menu.
The system status is memorised when the
ignition is switched off.


The rear parking sensors system will be deactivated automatically if a trailer or
bicycle carrier is connected to a towing device
installed in accordance with the
manufacturer's recommendations.
In this case, the outline of a trailer is displayed
at the rear of the image of the vehicle.
The parking sensors are deactivated while the
Park Assist function is measuring a space.
For more information on the Park
Assist
function, refer to the corresponding
section.
When starting the vehicle, the graphic
and audible aids are only available after
the touch screen has started up.
Operating limits
If the boot is heavily loaded, the vehicle may tilt,
affecting distance measurements.
Malfunction
In the event of a malfunction when
changing into reverse gear, this warning
lamp lights up on the instrument panel,
accompanied by the display of a message and
an audible signal (short beep).
Have it checked by a CITROËN dealer or a
qualified workshop.
Reversing camera
For more information, refer to the
General recommendations on the use
of driving and manoeuvring aids .

149
Practical information
7► Within 30 seconds, remove the charging
nozzle.
The charging indicator lamp comes on in white.
With selective door unlocking activated,
press the unlocking button twice to
disconnect the charging nozzle.
When charging is complete, the green
charging indicator lamp in the flap goes
out after about 2 minutes.
Domestic charging, mode 2
The end of charging is confirmed when the green
CHARGE indicator lamp on the control unit and
the green charging indicator lamp in the flap
come on fixed.
►

Replace the protective cover on the charging
nozzle and close the charging flap.
►


Disconnect the control unit end of the
charging cable from the domestic socket.
Accelerated charging, mode 3
The end of charging is indicated by the charging
control unit and by the fixed lighting of the green
indicator lamp in the flap.
►

Hang up the nozzle on the charging unit and
close the charging flap.
Superfast charging, mode 4
The end of charging is indicated by the charger
and by the fixed lighting of the green indicator
lamp in the flap.
► You can also pause charging by
pressing this button in the flap (in mode 4
only).
►

Hang up the nozzle on the charger
.
►

Depending on version, replace the protective
cover on the lower section and close the
charging flap.
When the charging nozzle is
disconnected, a message on the
instrument panel indicates that charging is
complete, even if the charging nozzle was
disconnected before full charging was
completed.
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance.
The maximum towable load
must be reduced by 10% per 1,000
metres of
altitude.
Use genuine towing devices and wiring
harnesses approved by CITROËN. We
recommend having them fitted by a CITROËN
dealer or a qualified workshop.
If not fitted by a CITROËN dealer, they must
still be fitted in accordance with the vehicle
manufacturer's instructions.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
For more information about driving with a
towing device fitted to a trailer and associated
with the Trailer stability assist, refer to the
corresponding section.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical
data section of this guide.
If using accessories attached to the
towing device (e.g. bicycle carriers, tow
boxes):
–

Comply with the maximum authorised nose
weight.
–


Do not transport more than 3 bicycles.
When loading bicycles on to a bicycle carrier
over the towball, be sure to place the heaviest
bicycles as close as possible to the vehicle.
Observe the legislation in force in the
country where you are driving.

150
Practical information
Electric motor
An electric vehicle cannot under any
circumstances be fitted with a towing device.
It is therefore not possible to tow a trailer or
caravan.
Towing device with quickly detachable towball
Presentation
No tools are required to install or remove this
genuine towing device.


1. Carrier
2. Protective plug
3. Connection socket
4. Safety eye
5. Detachable towball
6. Locking/unlocking wheel
7. Security key lock
8.Label to note the key references

A. Locked position (the green marks are
opposite each other); the wheel is in contact
with the towball (no gap).
B. Unlocked position (red mark opposite the green mark); the wheel is no longer
in contact with the towball (gap of around
5
mm).
Affix the enclosed label in a clearly visible location, close to the carrier or in the
boot.
Trailers with LED lamps are not compatible with the wiring harness of this
device.
To ensure complete safety while driving with a Towing device , refer to the
corresponding section.
Before each use
Verify that the towball is correctly fitted,
checking the follow points:
–

The green mark on the wheel is in line with
the green mark on the towball.
–


The wheel is in contact with the towball
(position A

).
–

The security key lock is closed and the
key removed; the wheel can no longer be
operated.
–


The towball must not be able to move in
its carrier; test by attempting to shake it with
your hand.
If the towball is not locked, the trailer can
become detached - risk of an accident!
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle - the Gross Train
Weight or GTW.
Always comply with the maximum authorised
load on the towing device: if it is exceeded,
this device may become detached from the
vehicle - risk of an accident!
Before driving, check the headlamp height
adjustment and check that the lamps on the
trailer operate correctly.
For more information on Headlamp height
adjustment, refer to the corresponding
section.

152
Practical information
► Remove the cap from the lock and press it
onto the head of the key .


► Insert the key into the lock 7.
► Open the lock using the key .


► Hold the towball 5 firmly in one hand; using
the other hand, pull and turn the wheel 6 fully in
a clockwise direction until it stops; do not release
the wheel.
►

Extract the towball from the base of its
carrier

1.
► Release the wheel; it automatically locks in
the unlocked position (position B
).


► Replace the protective plug 2 into the
carrier 1.
►

Stow the towball in its bag to protect it from
knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Work on the towing device
Contact a CITROËN dealer or a qualified
workshop.
Roof bars
As a safety measure and to avoid damaging the roof, it is essential to use
transverse roof bars approved for your
vehicle.
Observe the instructions on fitting and use
contained in the guide supplied with the roof
bars.
Maximum load distributed over the
transverse roof bars, for a loading height
not exceeding 40 cm (except bicycle carrier):
80

kg.
As this value may change, please verify the
maximum load quoted in the guide supplied
with the roof bars.
If the height exceeds 40 cm, adapt the speed
of the vehicle to the profile of the road to
avoid damaging the roof bars and the fixings
on the vehicle.
Be sure to refer to national legislation in order
to comply with the regulations for transporting
objects that are longer than the vehicle.
Recommendations
Distribute the load uniformly, taking care
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close
as possible to the roof.
Secure the load firmly.

162
Practical information
Changing to free-wheeling
In certain situations, it is necessary to put the
vehicle into free-wheeling mode (e.g. towing, on
a rolling road, automatic car wash (Wash mode),
rail or sea transport).
The procedure varies according to the type of
gearbox and parking brake.
Never leave the vehicle unattended with
the vehicle into free-wheeling mode.
Keyless Entry and Start
You must not depress the brake pedal
while switching the ignition on again, then
switching it off. If you do, the engine will start,
requiring you to restart the procedure.
/
Release procedure
► With the vehicle stationary and the engine
running, depress the brake pedal and select
mode
N.
Within 5
seconds:
►

Depress and hold the brake pedal, then
observe this order: switch off the engine and
move the push selector forwards or backwards.
►


Release the brake pedal, then switch on the
ignition.
►


Place your foot on the brake and press the
electric parking brake control to release it.
► Release the brake pedal, then switch off the
ignition.
A message is displayed on the instrument panel to confirm the unlocking
of the wheels for 15
minutes.
After 15 minutes or reverting to normal
operation
► While depressing the brake pedal, restart the
engine and select mode P .
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment - risk of
damaging the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
move the electronic key away.
When using a pressure washer, keep the jet
nozzle at a minimum distance of 30 cm from
the vehicle (particularly when cleaning areas
containing chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's
paintwork (including tree resin, bird
droppings, insect secretions, pollen and tar).
Depending on the environment, clean the
vehicle frequently to remove salty deposits
(in coastal areas), soot (in industrial areas)
and mud/salts (in wet or cold areas). These
substances can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop for advice on removing stubborn
stains requiring special products (such as tar
or insect removers).
Preferably, have paint touch-ups performed
by a CITROËN dealer or a qualified
workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure jet to clean
the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage to the instruments and controls and
the controls located on the centre console. Be
vigilant!