towing CITROEN C4 2020 Owners Manual

3
Contents






Active lane departure warning system 11 8
Blind spot monitoring 121
Active Safety Brake with Collision Risk Alert and
Intelligent emergency braking assistance
122
Distraction detection 125
Parking sensors 126
Reversing camera 127
Top Rear Vision - 360 vision 128
Park Assist 132
7Practical informationCompatibility of fuels 137
Refuelling 137
Misfuel prevention (Diesel) 138
Charging system (Electric) 138
Charging the traction battery (Electric) 145
Towing device 149
Towing device with quickly detachable towball 150
Roof bars 152
Snow chains 153
Energy economy mode 153
Bonnet 154
Engine compartment 155
Checking levels 156
Checks 158
AdBlue® (BlueHDi) 160
Free-wheeling 162
Advice on care and maintenance 162
8In the event of a breakdownWarning triangle 165
Running out of fuel (Diesel) 165
Tool kit 165
Temporary puncture repair kit 166
Spare wheel 169
Changing a bulb 171
Fuses 174
12

V battery

/ Accessory battery 175
Towing the vehicle 178
9Technical dataEngine technical data and towed loads 181
Petrol engines 182
Diesel engines 183
Electric motor 184
Dimensions 185
Identification markings 185
10Touch screen BLUETOOTH audio systemFirst steps 186
Steering mounted controls 186
Menus 187
Radio 188
DAB (Digital Audio Broadcasting) radio 189
Media 190
Telephone 191
Settings 193
Frequently asked questions 193
11MyCitroën PlayFirst steps 196
Steering mounted controls 197
Menus 197
Radio 198
DAB (Digital Audio Broadcasting) radio 199
Media 200
Telephone 201
Applications 205
Settings 205
Frequently asked questions 206
12CITROËN Connect NavFirst steps 209
Steering mounted controls 210
Menus 210
Voice commands 212
Navigation 215
Connected navigation 218
Applications 220
Radio 223
DAB (Digital Audio Broadcasting) radio 224
Media 224
Telephone 226
Settings 228
Frequently asked questions 230
13Event data recorders
 ■
Alphabetical index
http://q-r.to/bagGl9
Access to additional videos

44
Ease of use and comfort
Automatic "electrochrome" model

The electrochrome system uses a sensor that
detects the level of exterior brightness and that
coming from the rear of the vehicle, in order to
automatically and gradually switch between day
and night usage.
To ensure optimum visibility while manoeuvring, the mirror automatically
brightens when reverse gear is engaged.
The system is deactivated if the load in the
boot exceeds the height of the load space
cover or if the load space cover has items
placed on it.
Rear bench seat
Bench seat with fixed cushions and split folding
backrests (2/3-1/3) to adapt the boot load space.
The rear seat cushion remains fixed. To increase the boot loading volume, tilt the
bench seat backrest.
Rear head restraints

They have two positions:
– A high position , for when the seat is in use:
►

Pull the head restraint fully up.
–

A low position , for stowing, when the seat is
not in use: ►

Press the lug
A to release the head
restraint and push it down.
The rear head restraints can be removed.
Removing a head restraint
► Release the backrest using control 1 .
► T ilt the backrest slightly forwards.
►

Pull the head restraint fully up.
►


Press the lug
A to release the head restraint
and remove it completely.
Refitting a head restraint
► Insert the head restraint rods into the guides
in the corresponding backrest.
►

Push the head restraint fully down.
►


Press the lug
A to release the head restraint
and push it down.
Never drive with passengers seated at
the rear when the head restraints are
removed; the head restraints should be in
place and in the high position.
The head restraint for the centre seat
and those for the outer seats are not
interchangeable.
Folding the backrests
Manoeuvring the backrests should only
be done when the vehicle is stationary.
First steps:
►

Lower the head restraints.
►


If necessary
, move the front seats forward.
►

Check
that no person or object might interfere
with the folding of the backrests (e.g.
clothing,
luggage).


► Press the backrest release grip 1 .

46
Ease of use and comfort
windscreen, or from the inside in air recirculation
mode.
Controls
Depending on version, the controls are
accessible in the Climate touch screen menu
or are grouped together on the centre console
panel.
Air distribution

1. Windscreen demisting/de-icing vents
2. Front side window demisting/de-icing vents
3. Adjustable and closable side air vents
4. Adjustable and closable central air vents
5. Air outlets to the front footwells
6. Air outlets to the rear footwells
7. Adjustable and closable air vents
Advice
Using the ventilation and air
conditioning system
►

T

o ensure that air is distributed evenly,
keep the external air intake grilles at the base
of the windscreen, the nozzles, the vents, the
air outlets and the air extractor in the boot
free from obstructions.
►

Do not cover the sunshine sensor located
on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.
►


Operate the air conditioning system for at
least 5 to 10 minutes once or twice a month to
keep it in good working order

.
►

If the system does not produce cold air
,
switch it off and contact a CITROËN dealer or
a qualified workshop.
When towing a large load on a steep gradient
in high temperatures, switching off the air
conditioning increases the available engine
power, enhancing the towing capacity.
Avoid driving for too long with the ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high
after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.
Servicing the ventilation and air
conditioning system
►

Ensure that the passenger compartment
filter is in good condition and have the filter
elements replaced regularly

.
We recommend using a composite passenger
compartment filter. Its specific active additive
helps protect against polluting gases and bad
smells.
►

T

o ensure correct operation of the
air conditioning system, have it checked
according to the recommendations in the
Manufacturer’s service schedule.
Stop & Start
The heating and air conditioning systems
only operate when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.

52
Ease of use and comfort
Interior fittings

1.Sun visor
2. Smart Pad Support Citroën
3. Dashboard drawer
4. Glove box
5. Wireless smartphone charger
USB sockets (type A/type C)
6. Storage compartment
12
V socket
7. Storage compartment with cup holders
8. Centre armrest with storage compartment
9. Door pockets
10. USB sockets
Heated rear seats
Make sure you do not leave any item in
the passenger compartment which could
act like a magnifying glass under the effect of
the sun's rays and cause a fire - risk of fire or
damage to interior surfaces!
Sun visor
► With the ignition on, raise the concealing
flap; depending on the version, the mirror is
illuminated automatically.
This sun visor is also equipped with a ticket
holder.
Glove box
► To open the glove box, lift the handle.
With the ignition on, the glove box is lit when
open.
Never drive with the glove box open
when a passenger is at the front. It may
cause injury during sharp deceleration!
Dashboard drawer
► To open the drawer, press the handle and
pull.
Never drive with the drawer open and a
passenger in the front seat - risk of injury
during sharp deceleration!
Smart Pad Support Citroën
This allows you to place a mobile device, such
as a smartphone or touch screen tablet, into a
dedicated holder (sold separately).
►

Press the bracket to make it pop out.
►


Open the clamp on the back of the holder to
insert the mobile device.
Remove the mobile device before
stowing the bracket.
USB sockets
These symbols determine the type of use of a USB socket:
Power supply and recharging.
Likewise, plus exchange of multimedia
data with the audio system.


USB sockets allow the connection of a portable
device.
The USB socket located at the front on the left-hand side also
allows a smartphone to be connected by Android

55
Ease of use and comfort
3The approved mats have two fasteners
located underneath the seat.
Courtesy lamps
1.Front courtesy lamp
2. Front reading lamps
3.Rear courtesy lamp
4. Rear reading lamps
Front and rear courtesy
lamps
In this position, the courtesy lamp comes
on gradually:
–

when the vehicle is unlocked.
–


when the key is removed from the ignition
switch.
– when a door is opened.
– when the remote control locking button is
activated, in order to locate the vehicle.
It switches off gradually:
–

when the vehicle is locked.
–


when the ignition is switched on.
–


30 seconds after the last door is closed.
Permanently off.
Permanent lighting.
In "Permanent lighting" mode, the lighting time
varies according to the circumstances:
–

With
the ignition off, approximately 10 minutes.
–

In energy saving mode, approximately 30
seconds.
–


With the engine running, unlimited.
When the front courtesy lamp is in the
"Permanent lighting" position, the rear
courtesy lamp also comes on, unless it is in
the "Permanently off" position.
To switch off the rear courtesy lamp, put it in
the "Permanently off" position.
Reading lamps
► With the ignition on, operate the
corresponding switch.
Do not place anything against the
courtesy lamps.
Interior ambient lighting
The interior ambient lighting casts soft lighting in
the passenger compartment, both day and night.
Activation/deactivation and adjustment of the brightness are set via the Driving/
Vehicle touch screen menu.
Boot fittings

1. Boot lamp
2. Stowing rings
3. Side storage boxes
4. Boot carpet or 2-position boot floor
5. Storage well
The stowing rings are designed to secure
luggage using different types of retaining
nets.
These retaining nets are available as an
accessory.
For more information, contact a CITROËN
dealer or a qualified workshop.

85
Driving
6Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
When manoeuvring, the driver must always
check the vehicle's immediate surroundings.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
–

T
raction battery relay when starting.
–

V
acuum pump when braking.
–

V
ehicle tyres or aerodynamics when driving.
–

Jolting and knocking noise during hill starts.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the lower
air density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
►

Reduce speed and lower the engine speed to
limit the amount of heating produced.
►


Pay constant attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the
vehicle and switch off the engine as soon as
possible.
Brakes
Using the engine brake is recommended to limit
the overheating of the brakes. Braking distances
are increased when towing a trailer.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.

90
Driving
Electric parking brake
In automatic mode, this system applies the
parking brake when the engine is switched off
and releases it when the vehicle moves off.




At any time, with the engine running:
► T o apply the parking brake, briefly pull the
control.
►

T
o release it, briefly push the control while
pressing the brake pedal.
Automatic mode is activated by default.
This automatic operation can be temporarily
deactivated.
Indicator lamp
This indicator lamp comes on both on the instrument panel and on the control to
confirm that the parking brake has been applied,
accompanied by display of the message
"Parking brake applied".
The indicator lamp goes out to confirm the
release of the parking brake, accompanied by
the display of the message " Parking brake
released ".
The indicator lamp flashes in response to a
manual request to apply or release the brake.
In the event of a battery failure, the
electric parking brake will not operate.
As a safety measure, with a manual gearbox,
if the parking brake is not applied, immobilise
the vehicle by engaging a gear.
As a safety measure, with an automatic
gearbox or drive selector, if the parking brake
is not applied, immobilise the vehicle by
placing the supplied chock against one of the
wheels.
Contact a CITROËN dealer or a qualified
workshop.


Before leaving the vehicle, check that the
parking brake is applied: the parking
brake indicator lamps on the instrument panel
and the control must be on fixed.
If the parking brake is not applied, there is an
audible signal and a message is displayed on
opening the driver's door.
Never leave a child alone inside the
vehicle, as they could release the parking
brake.
When the vehicle is parked: on a
steep slope, heavily loaded or during
towing
With a manual gearbox, turn the wheels
toward the pavement and engage a gear.
With an automatic gearbox or a drive selector,
turn the wheels toward the pavement and
select mode
P.
When towing, the vehicle is approved for
parking on slopes of up to 12%.
Manual operation
Manual release
With the ignition on or engine running:
► Press the brake pedal.
►

While maintaining pressure on the brake
pedal, briefly push the control.
If the brake pedal is not depressed, the
parking brake is not released and a
message is displayed.
Manual application
With the vehicle stationary:
► Briefly pull the control.
The control indicator lamp flashes to confirm the
application request.

91
Driving
6Automatic operation
Automatic release
First ensure that the engine is running and that
the driver's door is closed.
The electric parking brake gradually releases
automatically as the vehicle moves off.
With a manual gearbox
►
Fully depress the clutch pedal and engage
first gear or reverse.
►


Depress the accelerator pedal and release
the clutch pedal.
W

ith an automatic gearbox
►

Depress the brake pedal.
►


Select mode
D, M or R.
►

Release the brake pedal and depress the
accelerator pedal.
W

ith a drive selector
►

Depress the brake pedal.
►


Select mode
D, B or R.
►

Release the brake pedal and depress the
accelerator pedal.
With an automatic gearbox or drive
selector, if the brake does not release
automatically, check that the front doors are
properly closed.
When stationary with the engine running,
do not depress the accelerator pedal
unnecessarily. Risk of parking brake release.
Automatic application
With the vehicle stationary, the parking brake
is applied automatically when the engine is
switched off.
It is not applied automatically if the
engine stalls or enters STOP mode with
Stop & Start.
In automatic mode, the parking brake
can be manually applied or released at
any time using the control.
Special cases
Immobilising the vehicle with the
engine running
To immobilise the vehicle with the engine
running, briefly pull the control.
Parking the vehicle with the brake
released
In very cold conditions (ice), applying the
parking brake is not recommended.
To immobilise the vehicle, engage a gear or
place the chocks against one of the wheels.
With an automatic gearbox or drive
selector, mode P is automatically
selected when the ignition is switched off. The
wheels are blocked.
For more information on Free-wheeling, refer
to the corresponding section.
With an automatic gearbox or drive
selector, while mode N is selected,
opening the driver’s door triggers an audible
signal. It stops when the driver's door closes
again.
Deactivating automatic
operation
In some situations, for example when it is
extremely cold or when towing (e.g. caravan,
breakdown), it may be necessary to deactivate
automatic operation of the system.
►

Start the engine.
►


Use the control to apply the parking brake, if
it is released.
►


T
ake your foot fully off the brake pedal.
►

Keep the control pushed in the release
direction for 10 to a maximum of

15 seconds.
►

Release the control.
►


Depress and hold the brake pedal.
►


Pull the control in the application direction for
2

seconds.
This indicator lamp on the instrument panel comes on to confirm deactivation of
the automatic functions.
►

Release the control and the brake pedal.

103
Driving
6– Signs indicating a shared traffic zone detected
by the camera.
Sign detected Suggested speed (calculated)
Entry into a shared traffic zoneExample:


Without CITROËN
Connect Nav
10 mph or 20
km/h
(depending on
the units on the
instrument panel) With CITROËN Connect Nav
Display of the speed
in force in the country you are driving in.
–

Some supplementary traffic signs detected by
the camera.
Supplementary
traffic sign detected Display of
the speed
associated with
the supplementary traffic sign
Speed limit when raining
Examples:


If the wiper control stalk is in the
"intermittent wipe"
or "automatic wipe" position (in order
to activate the rain sensor):
68 mph (110
km/h)
(for example)
Speed limit when towing


If an approved towing device is fixed to the vehicle:
56 mph (90
km/h)
(for example)
Speed limit
applicable over a certain distance Example:


43 mph (70 km/h)
(for example)
Supplementary
traffic sign detected Display of
the speed
associated with
the supplementary traffic sign
Speed limit for
vehicles with a gross vehicle
weight or gross
train weight less than 3.5 tonnes


56 mph (90 km/h)
(for example)
Speed limit in case of snow
Example:


If the outside
temperature is below 3°C:
19 mph (30
km/h)
(for example)
with a "snowflake" symbol
Speed limit at
certain times of the day
Example:


19 mph (30 km/h)
(for example)
with a "clock" symbol
Navigation mapping should be regularly
updated in order to receive accurate
speed limit information from the system.

104
Driving
The units for the speed limit (mph or km/h) depend on the country you are
driving in.
This should be taken into account to ensure
you observe the speed limit.
For the system to work properly when
changing countries, the speed unit of the
instrument panel must match that of the
country you are driving in.
Automatic sign reading is a driving aid system and does not always display the
correct speed limits.
The speed limit signs present on the road
always take priority over those displayed by
the system.
The system is designed to detect signs that
conform to the Vienna Convention on road
signs.
Specific speed limits, such as those for
heavy goods vehicles, are not displayed.
The display of the speed limit on the
instrument panel is updated when passing
a speed limit sign intended for cars (light
vehicles).
Activation/Deactivation
By default, the system is automatically activated
at every engine start.
The settings are changed via the Driving/Vehicle touch screen menu.
Information displayed on
the instrument panel


1. Detected speed limit indication
or
2. End of speed limit indication


The system is active but is not detecting speed
limit information.


On detecting speed limit information, the system
displays the value.


For a suggested maximum speed, the first time
that the vehicle exceeds it
by more than 3 mph
(5
km/h) (e.g. 59 mph (95 km/h)), the speed is
displayed and flashes for 10 seconds (depending
on version).
Operating limits
The system does not take account of reduced
speed limits, especially those imposed in the
following cases:
–

Atmospheric pollution.
–

Towing.
–

Driving with a space-saver type spare wheel
or snow chains fitted.
–


T
yre repaired using the temporary puncture
repair kit.
–

Y
oung drivers.
The system may not display the speed limit if it
does not detect a speed limit sign within a preset
period and in the following situations:
–

Road signs that are obstructed, non-standard,
damaged or bent.
–


Obsolete or incorrect maps.
Speed setting
recommendations
The driver can select the speed displayed by the
Road signs recognition system as the speed
setting for the speed limiter, cruise control or
adaptive cruise control using the OK button.
In the event of rain detection, the system offers
the driver a speed setting lower than the speed
read/from the map in order to adapt to weather
conditions (e.g.on motorways, the proposed
speed is 68 mph (110 km/h) instead of 81 mph
(130 km/h).