key CITROEN C4 2020 Service Manual

219
CITROËN Connect Nav
12Activate or deactivate:
–

"No data sharing except for company
vehicles".
–

"Only data sharing "
–

"Sharing data and vehicle position "
Settings specific to
connected navigation
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "Settings".
Select the "Map” tab.
Activate or deactivate: – "Allow declaration of danger zones ".
–

"Guidance to final destination on foot ".
These settings must be configured for each
profile.
Press “OK” to confirm your selection.
Select the "Alerts” tab.
Activate or deactivate:
–

"Advise of car park nearby ".
–

"Filling station alert ".
–

“Risk areas alert " then press the warning icon
(triangle) to configure the alerts.
– "Give an audible warning ".
– "Advise proximity of POI 1 ".
–
"Advise proximity of POI 2 ".
Press “OK” to confirm your selection.
The "Notifications", located in the upper
bar, can be accessed at any time.
Danger zone alerts may or may not be
displayed, depending on the applicable
legislation and subscription to the
corresponding service.
When "TOMTOM TRAFFIC” appears, the
services are available.
The services offered with connected navigation are as follows.
A Connected Services pack:
–

Weather,
–

Filling stations,
–


Car park,
–


T

raffic,
–

POI local search.
A

Danger area pack (optional).
Declaration: "Risk areas
alert"
To send information about danger zones, select the option:Allow declaration of
danger zones
Press Navigation to display the main
page.
Press the "Declare a new danger zone"
button located in the side bars or the
upper bar of the touch screen (depending on
equipment).
Select the "Type” option to select the type
of "Danger area".
Select the "Speed" option and enter it
using the virtual keypad.
Press "OK" to save and send the
information.
Displaying fuel information
Press Navigation to display the main
page.
Press this button to display the list of
services.
Press "POI on map" to display the list
of points of interest.
Press one of the buttons to search for
"Stations".
Activate/deactivate "Stations".
Press this button to display a secondary
page.
Select the "Settings” tab.
Select the desired fuel.
Press "OK" to save.

222
CITROËN Connect Nav
Procedure from the smartphone
Select the name of the system in the list
of detected devices.
In the system, accept the connection request
from the smartphone.
Procedure from the system
Press Connect-App to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Bluetooth connection".
Select "Search".
The list of detected smartphones is
displayed.
Select the name of the chosen
smartphone in the list.
Depending on the type of smartphone,
you may by prompted to accept the
transfer of contacts and messages.
Connection sharing
The system offers to connect the smartphone
with 3 profiles:
–
"Telephone" (hands-free kit, telephone only),
–
“Streaming" (streaming: wireless playing of
audio files on the smartphone),
–
"Mobile internet data ".
The "Mobile internet data " profile must
be activated for connected navigation (if
the vehicle does not have "Emergency and
assistance call" services), after first activating
smartphone connection sharing.
Select one or more profiles.
Press "OK" to confirm.
Wi-Fi connection
Network connection via the smartphone's Wi-Fi.Press Connect-App to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Wi-Fi network connection".
Select the "Secured", "Not secured" or
"Stored” tab.
Select a network.
Using the virtual keypad , enter the Wi-Fi
network "Key" and "Password".
Press "OK" to establish the connection.
The Wi-Fi connection and Wi-Fi connection sharing are exclusive.
Wi-Fi connection sharing
Depending on equipment.
Creation of a local Wi-Fi network by the system.
Press Connect-App to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Share Wi-Fi connection".
Select the "Activation" tab to activate or
deactivate Wi-Fi connection sharing.
And/or
Select the "Settings" tab to change the system’s
network name and password.
Press "OK" to confirm.
To protect against unauthorised access and to make all systems as secure as
possible, the use of a security code or a
complex password is recommended.
Managing connections
Press Connect-App to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Manage connection".
With this function, you can view the access to
connected services, the availability of connected
services and modify the connection mode.

223
CITROËN Connect Nav
12Radio
Selecting a station
Press Radio Media to display the main
page.
Press "Frequency".
Press one of the buttons to perform an
automatic search for radio stations.
Or
Move the slider to manually search for
frequencies up or down.
Or
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Radio stations" on the secondary
page.
Press "Frequency".
Enter the values using the virtual keypad.
First enter the units then click on the
decimals field to enter the figures after the
decimal point.
Press "OK" to confirm.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a USB charger
connected to the 12 V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may
block reception, including in RDS mode.
This phenomenon is perfectly normal in the
context of radio wave transmission, and
in no way indicative of an audio system
malfunction.
Presetting a station
Select a radio station or frequency.
(refer to the corresponding section)
Press "Presets ".
Make a long press on one of the buttons
to preset the station.
Changing the waveband
Press Radio Media to display the main
page.
To change the waveband, press "Band…",
displayed at the top right of the screen.
Activating/Deactivating RDS
RDS, if activated, allows you to continue
listening to the same station by automatic
retuning to alternative frequencies.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Station follow ".
Press "OK" to confirm.
RDS station tracking may not be
available nationwide, as many radio
stations do not cover 100
% of the country.
This explains the loss of reception of the
station during a journey.
Displaying text information
The "Radio Text" function displays information
transmitted by the radio station relating to the
station or the currently playing song.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Display radio text".
Press "OK" to confirm.
Playing TA messages
The TA (Traffic Announcement) function gives
priority to TA alert messages. To operate, this
function needs good reception of a radio station
that carries this type of message. While traffic
information is being broadcast, the current
media is automatically interrupted so that the

227
CITROËN Connect Nav
12Managing paired telephones
This function lets you connect or disconnect a
device or delete a pairing.
Press Telephone to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Select "Bluetooth connection" to display
the list of paired devices.
Press on the name of the telephone
selected in the list to disconnect it.
Press again to connect it.
Deleting a telephone
Select the basket at top right of the
screen to display a basket alongside the
telephone chosen.
Press the basket alongside the telephone
chosen to delete it.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
Make a short press on the steering
mounted telephone button to accept an
incoming call.
And
Make a long press
on the steering mounted telephone button
to reject the call.
Or
Select "End call" on the touch screen.
Making a call
Using the telephone is not recommended
while driving.
Park the vehicle.
Make the call using the steering mounted
controls.
Calling a new number
Press Telephone to display the main
page.
Enter the phone number using the digital
keypad.
Press "Call" to start the call.
Calling a contact
Press Telephone to display the main
page.
Or press and hold
the steering mounted telephone button.
Select "Contact".
Select the desired contact from the displayed list.
Select "Call".
Calling a recently used
number
Press Telephone to display the main
page.
Or
Press and hold
the steering mounted telephone button.
Select "Calls".
Select the desired contact from the displayed list.
It is always possible to make a call
directly from the telephone; as a safety
measure, first park the vehicle.
Managing contacts/entries
Press Telephone to display the main
page.
Select "Contact".
Select "Create" to add a new contact.
Press the "Telephone " tab to enter the
contact’s telephone number(s).
Press the "Address" tab to enter the
contact’s address(es).
Press the "Email" tab to enter the
contact’s email address(es).
Press "OK" to save.

229
CITROËN Connect Nav
12The "Position” settings (All passengers,
Driver and Front only) are common to all
sources.
Activate or deactivate "Touch tones ",
"Volume linked to speed " and "Auxiliary
input ".
Onboard audio: Arkamys Sound Staging©
optimises the sound distribution inside
the passenger compartment.
Configuring profiles
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting of the profiles".
Select "Profile 1", "Profile 2", "Profile 3” or
"Common profile ".
Press this button to enter a name for the
profile using the virtual keypad.
Press "OK" to confirm.
Press this button to add a photograph to
the profile.
Insert a USB memory stick containing the
photograph in the USB port.
Select the photograph.
Press "OK" to accept the transfer of the
photograph.
Press "OK" again to save the settings.
The location for the photograph is square; the system reshapes the original
photograph if in another format.
Press this button to reset the selected
profile.
Resetting the selected profile activates
the English language by default.
Select a "Profile" (1 or 2 or 3) to link "Audio
settings" with it.
Select "Audio settings".
Then select "Ambience", "Position"; "Sound ",
"Voice" or "Ringtone ".
Press "OK" to save the selected profile’s
settings.
Modifying system settings
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Screen configuration".
Select "Animation".
Activate or deactivate:Automatic scrolling
Select "Brightness".
Move the slider to adjust the brightness of
the screen and/or the instrument panel.
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "System settings".
Select "Units" to change the units of distance,
fuel consumption and temperature.
Select "Factory settings" to restore the initial
settings.
Resetting the system to "Factory
settings" activates English and degrees
Fahrenheit and deactivates summer time.
Select "System info" to display the versions of
the various modules installed in the system.
Selecting the language
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Languages" to change the
language.
Setting the date
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.

230
CITROËN Connect Nav
Select "Setting the time-date".
Select "Date".
Press this button to set the date.
Press "OK" to confirm.
Select the display format for the date.
Time and date setting is only available if "GPS synchronisation" is deactivated.
Setting the time
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Time".
Press this button to set the time using the
virtual keypad.
Press "OK" to confirm.
Press this button to set the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1 hour).
Activate or deactivate GPS synchronisation (UTC).
Press "OK" to confirm.
The system may not automatically manage the change between winter and
summer time (depending on the country of
sale).
Colour schemes
Depending on equipment/Depending on version.
As a safety measure, the procedure for changing the colour scheme is only
possible when the vehicle is stationary.
Press Settings to display the main page.
Select "Color schemes ".
Select a colour scheme in the list then
press "OK" to confirm.
Whenever the colour scheme is
changed, the system restarts, temporarily
displaying a black screen.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Navigation
I cannot enter the navigation address.
The address is not recognised.
►

Use the "intuitive method" by pressing
the "Search…" button at the bottom of the
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
►


Check the route settings in the "Navigation"
menu.
I do not receive "Danger zone” alerts.
Y

ou have not subscribed to the online services
option.
►

If you have subscribed to the option:
- a few days may elapse before the service is
activated,
- services may not be selected in the system
menu,
- online services are not active ("T

OMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
►

Set the zoom level to 600 ft (200 m) or select
POIs in the POI list.
The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low

.

234
Event data recorders
Recording event data
Electronic control units are installed in your
vehicle. These control units process data
received from the vehicle's sensors, for example,
or data they generate themselves or exchange
with each other. Some of these control units are
required for the correct operation of your vehicle,
some others assist you while driving (driving or
manoeuvring aids), while others provide comfort
or infotainment functions.
The following contains general information about
how data is processed within the vehicle.
You will find additional information about the
specific data which is downloaded, stored
and transmitted to third parties and what it is
used for in your vehicle under the keyword
"Data protection". This information is directly
associated with the references for the functions
in question contained in the corresponding
vehicle handbook, or in the general terms and
conditions of sale.
This information is also available online.
Vehicle operating data
The control units process the data used for the
operation of the vehicle.
This data includes, for example:
–
Information about the state of the vehicle
(e.g.

speed, travel time, lateral acceleration,
wheel rotation rate, fastened seat belts display).
–

Environmental conditions (e.g.
temperature,
rain sensor, distance sensor). As a general rule, this data is temporary, is
not stored for longer than one operating cycle
and is only used within the vehicle itself. The
control units often record this data (including the
vehicle's key). This function allows either the
temporary or permanent storage of information
about the state of the vehicle, stresses on
components, servicing requirements, as well as
events and technical errors.
Depending on the vehicle's equipment level, the
data stored is as follows:
–

Operating state of system components
(e.g.
filling level, tyre pressures, battery charge
status).
–
Faults and malfunctions in important system
components (e.g.
lamps, brakes).
–
System reactions in specific driving situations
(e.g.
deployment of an airbag, triggering of
stability control and braking systems).
–
Information about events which have
damaged the vehicle.
–

For electric and rechargeable hybrid vehicles,
the traction battery charge level and the
estimated driving range.
In particular circumstances (e.g.
if the vehicle
has detected a malfunction), it may be necessary
to record data which would otherwise simply not
be stored.
When taking your vehicle in for servicing
(e.g.
repairs, maintenance), the stored operating
data may be read along with the vehicle's
identification number and used if necessary.
The personnel working for the servicing network (e.g.
garages, manufacturers) or third parties
(e.g. roadside assistance agents) may read
the vehicle's data. This also applies to work
carried out under warranty and quality assurance
measures.
This data is generally read via the OBD
(On-Board Diagnostics) port fitted by law to
the vehicle. It is used to report on the technical
state of the vehicle or its components and
facilitates the diagnosis of malfunctions, in
compliance with warranty obligations and for
quality improvement. This data, in particular the
information relating to stress on components,
technical events, operator errors and other
malfunctions, is sent to the Manufacturer, if
necessary, along with the vehicle's identification
number. The Manufacturer's liability may also be
engaged. The Manufacturer may also use the
operating data taken from the vehicle for product
recalls. This data may also be used to check the
customer's warranty and any claims made under
warranty.
Any malfunctions stored in the vehicle may be
reset by an after-sales service company during
servicing or repair work, or at your request.
Comfort and infotainment
functions
Comfort settings and personalised settings
may be saved in the vehicle and modified or
reinitialised at any time.

240
Alphabetical index
Instrument panel, LCD 9
Internet browser
218, 221
ISOFIX mountings

78, 81–82
J
Jack 165–166, 169, 224
Jump starting
176
K
Key 28–29, 32–33
Key, electronic
30–31
Keyless Entry and Starting

28, 30–31, 87–88
Key not recognised

88–89
Key with remote control

28, 86
Kit, hands-free

201–202, 226
Kit, puncture repair

166
Kit, temporary puncture repair

165–168
L
Labels, identification 185
Lamp, boot
56
Lamps, parking

58
Lamps, rear

174
Lams with Full LED technology

61
Lane assist

109, 113–115
Lane departure warning active

11 8
Leather (care) 163
LEDs - Light-emitting diodes
58, 172, 174
Level, AdBlue®

158
Level, brake fluid

157
Level, Diesel additive

158
Level, engine coolant

19, 157
Level, engine oil

19, 156
Levels and checks

155–157
Level, screenwash fluid

63, 157
Light-emitting diodes - LEDs

58, 172, 174
Lighting, cornering

61
Lighting dimmer

23
Lighting, exterior

57, 60
Lighting, guide-me home

29, 59–60
Lighting, interior

55
Lighting, mood

55
Lighting, welcome

59
Loading

152–153
Load reduction mode

154
Locking

29, 31
Locking from the inside

32
Locking the doors

32
Low fuel level

137
Lumbar

41
M
Mains socket (domestic network) 141
Maintenance (advice)
139, 162
Maintenance, routine

102, 158–160
Manoeuvring aids (recommendations)

101
Map reading lamps 55
Markings, identification
185
Massage function

41
Mat

54, 102
Menu, main

26
Menus (audio)

197–198, 210–211
Menu short cuts

26
Messages

228
Messages, quick

228
Minimum traction battery charge
level (Electric)

21
Mirror, rear view

43
Mirrors, door

43, 51, 121
Mirror, vanity

52
Misfuel prevention

138
Mobile application

27, 51, 148
Motor, electric

89, 156, 184
Mountings, ISOFIX

78, 81–82
Multimedia support

52
N
Navigation 215–217
Navigation, connected
218–220
O
Obstacle detection 126
Oil change
156
Oil consumption

156

241
Alphabetical index
OIl, engine 156
On-board tools
56, 165–166
Opening the bonnet

154
Opening the boot

30, 35
Opening the doors

30, 35
Opening the windows

28
P
Pads, brake 159
Paint
163, 185
Paint colour code

185
Park Assist

132
Parking brake

89, 159
Parking brake, electric

90–92, 159
Parking sensors, audible and visual

126
Parking sensors, front

127
Parking sensors, rear

126
Passenger compartment temperature pre-
conditioning (Electric)

27, 51
Pedestrian horn (Electric)

67, 85
Personalisation

10
Plates, identification

185
Player, Apple®

200, 225
Player, USB

200, 224
Port, USB

52, 200, 203, 220, 224
Post Collision Safety Brake

70
Power

21
Power indicator (Electric)

8, 21
Pressures, tyres

159, 167, 185
Pre-tensioning seat belts

72
Priming the fuel system 165
Profiles
229
Protecting children

74–80
Proximity Keyless Entry & Start

30
Public fast charging station

141, 147
Puncture

166–167, 169
R
Radar (warnings) 101
Radio
198, 223
Radio, digital (Digital Audio
Broadcasting - DAB)

199–200, 224
Range, AdBlue®

20, 158
RDS

199, 223
Reading lamps

55
Rear screen, demisting

51
Recharging the battery

175–176
Recharging the traction battery
(Electric)

138, 142, 145, 147–148
Recirculation, air

50
Recovery

178–180
Recovery of the vehicle

178–179
Reduction of electrical load

154
Regeneration of the particle filter

158
Regenerative braking (deceleration
by engine braking)

94–95
Reinitialisation of the under-inflation
detection system

99–100
Reinitialising the remote control

34
Reminder, key in ignition

87
Reminder, lighting on 57–58
Remote control
28–32
Remotely operable functions
(Electric)

27, 51, 148
Removing a wheel

169–171
Removing the mat

54
Replacing bulbs

171–172, 174
Replacing fuses

174
Replacing the air filter

158
Replacing the oil filter

158
Replacing the passenger compartment
filter

158
Reservoir, screenwash

157
Reset trip

24
Retractable support

52
Rev counter

9–10
Reversing camera

102, 127–130
Reversing lamps

174
Roof bars

152–153
Roof, opening

38–39
Running out of fuel (Diesel)

165
S
Safety, children 74–80
Saturation of the particle filter (Diesel)
158
Screenwash

63
Screenwash, front

62
SCR (Selective Catalytic Reduction)

21, 160
Seat angle

41
Seat belts

71–72, 78