key CITROEN C4 2020 Owner's Manual

88
Driving
while pressing the "START/STOP" button to
assist unlocking of the steering column.
Petrol engines
With Petrol engines, after a cold start,
pre-heating the catalytic converter can cause
noticeable engine vibrations, for anything up
to 2 minutes (accelerated idle speed).
If the engine stalls, release the clutch
pedal and fully depress it again, the
engine will restart automatically.
Switching off
► Immobilise the vehicle using the parking
brake.
►

With a
manual gearbox, ideally put the gear
lever into neutral.
►

With an
automatic gearbox, ideally select
mode
P or N.
►

Press the "
START/STOP" button.
In some circumstances, it is necessary to turn
the steering wheel to lock the steering column.
On certain versions with an automatic gearbox
(EAT8), the steering column does not lock, but
the gearbox locks in mode P.
If the vehicle is not immobilised, the
engine will not stop.
With the engine off, the braking and
steering assistance systems are also cut
off - risk of loss of control of the vehicle!
Never leave your vehicle with the
electronic key still inside.
Switching on the ignition
without starting the engine


With the electronic key in the passenger
compartment, pressing the " START/STOP"
button, without depressing any of the pedals ,
allows the ignition to be switched on without
starting the engine.
►

Press this button again to switch off the
ignition and allow the vehicle to be locked.
Key not detected
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
reader .
►

W
ith a manual gearbox, place the gear lever
in neutral, then fully depress the clutch pedal.
►

W
ith an automatic gearbox or a drive
selector, select mode
P, then depress the brake
pedal.
►

Press the "
START/STOP" button.
The engine starts.
Back-up switch-off

If the electronic key is not detected or is no
longer in the recognition zone, a message

89
Driving
6appears in the instrument panel when closing a
door or trying to switch off the engine.
►
T
o confirm the instruction to switch off the
engine, press the " START/STOP" button for
approximately 5
seconds.
In the event of a fault with the electronic key,
contact a CITROËN dealer or a qualified
workshop.
Emergency switch-off
In case of emergency only, the engine can be
switched off without conditions (even when
driving).
►

Press the "
START/STOP" button for about
5
seconds.
In this case, the steering column locks as soon
as the vehicle stops.
Starting/Switching off the
electric motor
Starting
The drive selector must be in mode P.
► If using a remote control key , depress the
brake pedal and turn the key until it reaches
position 3 (Start).
►

If using
Keyless Entry and Start, depress the
brake pedal and briefly press the "START/STOP"
button.
►

Keep your foot on the brake pedal until the
READY

indicator lamp comes on and an audible
signal is emitted, indicating that the vehicle is
ready to drive.
►
With your foot on the brake, select mode
D
or R.
►

Release the brake pedal, then accelerate.
On starting, the instrument panel lights up and
the power indicator cursor moves to the "neutral"
position.

The steering column automatically
unlocks (you may hear a sound and feel the
steering wheel move).
Switching off
► If using a remote control key , turn the key
fully to position 1 (Stop).
►

If using Keyless Entry and Start, press the
"

START/STOP" button.
Before exiting the vehicle, check that:
–

The drive selector is in mode P

.
–
The READY indicator lamp is off.
The drive selector moves automatically
to mode P when the motor is switched off
or when the driver's door is opened.
If the driver's door is opened while the
required conditions for switching off are
not met, an audible signal is emitted,
accompanied by the display of a warning
message.
For the procedures for switching on the
ignition without starting the engine and
those for back-up starting/switching off using
the Keyless Entry and Start system, refer to
the Starting/Switching off the engine
using
Keyless Entry and Start section.
Manual parking brake
Release

► Pull the parking brake lever up slightly , press
the release button, then lower the lever fully.
/ When driving the vehicle, if this
warning lamp and the STOP
warning lamp come on, accompanied by an
audible signal and the display of a message, this
means that the parking brake is still applied or
has not been fully released.
Application
► Pull the parking brake lever up to immobilise
the vehicle.
When parking on a slope, turn the
wheels against the kerb, apply the
parking brake, engage a gear and switch off
the ignition.

98
Driving
– The level of charge in the battery must be
sufficient.
–

The temperature of the engine must be within
its nominal operating range.
–


The outside temperature must be between
0°C and 35°C.
Putting the engine into standby
(STOP mode)
The engine automatically enters standby mode
as soon as the driver indicates their intention to
stop:
–

W
ith a manual gearbox: with the gear lever
in neutral and the clutch pedal released.
–

W
ith an automatic gearbox: with the gear
selector in mode D or M, the brake pedal
depressed until the vehicle stops or the gear
selector in mode N, with the vehicle stationary.
Time counter
A time counter adds up the time spent in standby
during the journey. It is reset to zero every time
the ignition is switched on.
Special cases:
The engine will not go into standby if the
conditions for operation are not met and in the
following cases:
–

Steep slope (ascending or descending).
–


V
ehicle has not exceeded 6 mph (10 km/h)
since the last engine start (with the key or the
START/STOP button).
– Needed to maintain a comfortable temperature
in the passenger compartment.
–

Demisting active.
In these cases, this indicator lamp flashes
for a few seconds, then goes off.
After the engine has restarted, STOP mode is not available until the vehicle
has reached a speed of 5 mph (8
km/h).
During parking manoeuvres, STOP mode
is not available for a few seconds after
coming out of reverse gear or turning the
steering wheel.
Restarting the engine (START mode)
The engine automatically restarts as soon as the
driver indicates the intention of moving off again:
With a manual gearbox: with the clutch pedal
fully depressed.
With an automatic gearbox:
–

With the selector in mode
D or M: with the
brake pedal released.
–

With the selector in mode
N and the brake
pedal released: with the selector at D or M.
–

With the selector in mode
P and the brake
pedal depressed: with the selector at R, N, D
or M.
–

With reverse gear engaged.
Special cases
The engine will restart automatically if the
conditions for operation are met again and in the
following cases:
–
With a manual gearbox: vehicle speed
exceeds 2.5 mph (4

km/h).
–

With an automatic gearbox, in mode N

, vehicle
speed exceeds 0.6 mph (1
km/h).
In these cases, this indicator lamp flashes
for a few seconds, then goes off.
Malfunctions
In the event of a fault with the system, this
warning lamp flashes for a few moments
on the instrument panel, then remains on,
accompanied by the display of a message.
Have it checked by a CITROËN dealer or a
qualified workshop.
The vehicle stalls in STOP mode
All of the instrument panel warning lamps come
on if there is a fault.
►

Switch off the ignition then start the engine
again with the key or the " ST

ART/STOP" button.
12 V battery
The Stop & Start system requires a
12 V battery of specific technology and
specification.
All work must be carried out only by a
CITROËN dealer or a qualified workshop

141
Practical information
7State of charging
indicator lampMeaning
Fixed white Welcome lighting on
opening the flap and
disconnecting the
charging cable.
Fixed blue Deferred charging.
Flashing green Charging.
Fixed green Charging complete.
The charging
indicator lamp goes
off after about 2
minutes as the
vehicle's functions go
into standby.
The indicator lamp
comes on again
when the vehicle is
unlocked with the
Keyless Entry and
Start system or when
a door is opened
to indicate that
the battery is fully
charged.State of charging
indicator lampMeaning
Fixed red Malfunction.
In case of impact, even light, against the
charging flap, do not use it.
Do not dismantle or modify the charging
connector - risk of electrocution and/or fire!
Contact a CITROËN dealer or a qualified
workshop.
Charging cables, sockets
and chargers
The charging cable supplied with the vehicle
(depending on version) is compatible with the
electrical systems in the country of sale. When
travelling abroad, check the compatibility of local
electrical systems with the charging cable.
A full range of charging cables is available from
your dealer.
Contact a CITROËN dealer or a qualified
workshop for more information and to obtain
suitable charging cables.
Identification labels on charging
sockets/connectors
Identification labels are affixed to the vehicle,
charging cable and charger to inform the user
about which device needs to be used.




The meaning of each identification label is as
follows:
Identification label LocationConfigurationPower type/Voltage range
C
Charging connector (vehicle side) TYPE 2AC
< 480 Vrms

143
Practical information
7is connected correctly and that the electrical
system is not faulty.
If the indicator lamp does not go off, contact a
CITROËN dealer or a qualified workshop.
Upon plugging the charging cable into a
domestic socket, all of the indicator lamps come
on briefly.
If no indicator lamps come on, check the
domestic socket's circuit-breaker:
–
If the circuit-breaker has tripped, contact a
professional to check that the electrical system
is compatible and/or carry out any necessary
repairs.
–


If the circuit-breaker has not tripped, stop
using the charging cable and contact a
CITROËN dealer or a qualified workshop.
Control unit label - Recommendations
Refer to the handbook before use.
1. Incorrect use of this charging cable may
result in fire, property damage and serious
injury or death by electrocution! 2.
Always use a correctly earthed power
socket, protected by a 30 mA residual
current device.
3. Always use an electrical socket protected
by a circuit-breaker appropriate for the
electrical circuit’s current rating.
4. The weight of the control unit must not be
borne by the electrical socket, plug and
cables.
5. Never use this charging cable if it is
defective or in any way damaged.
6. Never attempt to repair or open this
charging cable. It contains no repairable
parts - replace the charging cable if it is
damaged.
7. Never immerse this charging cable in water.
8. Never use this charging cable with an
extension cable, a multi-plug socket, a
conversion adaptor or on a damaged
electrical socket.
9. Do not unplug the plug from the wall as a
means of stopping charging.
10. Immediately stop charging, by locking and
then unlocking the vehicle using the remote
control key, if the charging cable or wall
socket feel burning hot to the touch. 11 .
This charging cable includes components
liable to cause electrical arcing or sparks.
Do not expose to flammable vapours.
12. Only use this charging cable with CITROËN
vehicles.
13. Never plug the cable into the wall socket (or
unplug it) with wet hands.
14. Do not force the connector if it is locked into
the vehicle.
Control unit label - State of indicator
lamps
State of the
indicator lamp
Off


On

Flashing

POWER CHARGE FAULT SymbolDescription

Not connected to the power supply or power is not
available from the infrastructure.

150
Practical information
Electric motor
An electric vehicle cannot under any
circumstances be fitted with a towing device.
It is therefore not possible to tow a trailer or
caravan.
Towing device with quickly detachable towball
Presentation
No tools are required to install or remove this
genuine towing device.


1. Carrier
2. Protective plug
3. Connection socket
4. Safety eye
5. Detachable towball
6. Locking/unlocking wheel
7. Security key lock
8.Label to note the key references

A. Locked position (the green marks are
opposite each other); the wheel is in contact
with the towball (no gap).
B. Unlocked position (red mark opposite the green mark); the wheel is no longer
in contact with the towball (gap of around
5
mm).
Affix the enclosed label in a clearly visible location, close to the carrier or in the
boot.
Trailers with LED lamps are not compatible with the wiring harness of this
device.
To ensure complete safety while driving with a Towing device , refer to the
corresponding section.
Before each use
Verify that the towball is correctly fitted,
checking the follow points:
–

The green mark on the wheel is in line with
the green mark on the towball.
–


The wheel is in contact with the towball
(position A

).
–

The security key lock is closed and the
key removed; the wheel can no longer be
operated.
–


The towball must not be able to move in
its carrier; test by attempting to shake it with
your hand.
If the towball is not locked, the trailer can
become detached - risk of an accident!
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle - the Gross Train
Weight or GTW.
Always comply with the maximum authorised
load on the towing device: if it is exceeded,
this device may become detached from the
vehicle - risk of an accident!
Before driving, check the headlamp height
adjustment and check that the lamps on the
trailer operate correctly.
For more information on Headlamp height
adjustment, refer to the corresponding
section.

151
Practical information
7After use
When travelling without a trailer or
load carrier, remove the towball and fit the
protective plug into the carrier, to provide
clear visibility of the number plate and/or its
lighting.
Fitting the towball

► Below the rear bumper , remove the protective
plug 2 from the carrier 1.
►

Insert the end of the towball
5 into the carrier
1 and push it upwards; it will lock into position
automatically.


► The wheel 6 rotates a quarter turn anti-
clockwise; take care to keep your hands clear!


► Check that the mechanism has correctly
locked into place (position A
).
►

Close the lock 7

using the key.
►

Remove the key
. The key cannot be removed
while the lock is open.
►

Clip the cap onto the lock.

► Remove the protective cover from the
towball.
►

Attach the trailer to the towball.
►


Attach the cable on the trailer to the safety
eye

4 on the carrier.
►

Lower the connection socket 3

to put it in
position.
►

Insert the trailer plug and rotate it by a
quarter turn to connect it to the connection
socket

3 on the carrier.
Removing the towball
► Grasp the trailer's plug, perform a quarter
turn and pull to disconnect it from the connection
socket
3 on the carrier.
►

Lift the connection socket
3 to the right to
stow it away.
►

Detach the trailer's safety cable from the
safety eye

4 on the carrier.
►

Unhitch the trailer from the towball.
►


Replace the protective cover over the towball.

152
Practical information
► Remove the cap from the lock and press it
onto the head of the key .


► Insert the key into the lock 7.
► Open the lock using the key .


► Hold the towball 5 firmly in one hand; using
the other hand, pull and turn the wheel 6 fully in
a clockwise direction until it stops; do not release
the wheel.
►

Extract the towball from the base of its
carrier

1.
► Release the wheel; it automatically locks in
the unlocked position (position B
).


► Replace the protective plug 2 into the
carrier 1.
►

Stow the towball in its bag to protect it from
knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Work on the towing device
Contact a CITROËN dealer or a qualified
workshop.
Roof bars
As a safety measure and to avoid damaging the roof, it is essential to use
transverse roof bars approved for your
vehicle.
Observe the instructions on fitting and use
contained in the guide supplied with the roof
bars.
Maximum load distributed over the
transverse roof bars, for a loading height
not exceeding 40 cm (except bicycle carrier):
80

kg.
As this value may change, please verify the
maximum load quoted in the guide supplied
with the roof bars.
If the height exceeds 40 cm, adapt the speed
of the vehicle to the profile of the road to
avoid damaging the roof bars and the fixings
on the vehicle.
Be sure to refer to national legislation in order
to comply with the regulations for transporting
objects that are longer than the vehicle.
Recommendations
Distribute the load uniformly, taking care
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close
as possible to the roof.
Secure the load firmly.

161
Practical information
7Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11°C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into the tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never pour the AdBlue® into the Diesel
fuel tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
a breakdown because of a lack of
AdBlue, it is essential to wait around 5
minutes before switching on the ignition,
without opening the driver’s door,
unlocking the vehicle, inserting the key
into the ignition switch, or bringing the
key for the "Keyless Entry and Start"
system into the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►

Switch off the ignition and remove the key
from the switch to switch off the engine.
or
►


With Keyless Entry and Start, press the
"

START/STOP" button to switch off the engine.


► Turn the blue cap of the AdBlue® tank anti-
clockwise and remove it.
►

With a container of

AdBlue
®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.
►

With an


AdBlue® pump: insert the nozzle and
fill the tank until the nozzle automatically cuts
out.
In order not to overfill the AdBlue® tank:
–
Add between 10 and 13 litres using
AdBlue® containers.
–
Stop after the nozzle’ s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of
5

litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message
"Top up

AdBlue: Starting impossible" – it is
essential to add at least 5 litres.

162
Practical information
Changing to free-wheeling
In certain situations, it is necessary to put the
vehicle into free-wheeling mode (e.g. towing, on
a rolling road, automatic car wash (Wash mode),
rail or sea transport).
The procedure varies according to the type of
gearbox and parking brake.
Never leave the vehicle unattended with
the vehicle into free-wheeling mode.
Keyless Entry and Start
You must not depress the brake pedal
while switching the ignition on again, then
switching it off. If you do, the engine will start,
requiring you to restart the procedure.
/
Release procedure
► With the vehicle stationary and the engine
running, depress the brake pedal and select
mode
N.
Within 5
seconds:
►

Depress and hold the brake pedal, then
observe this order: switch off the engine and
move the push selector forwards or backwards.
►


Release the brake pedal, then switch on the
ignition.
►


Place your foot on the brake and press the
electric parking brake control to release it.
► Release the brake pedal, then switch off the
ignition.
A message is displayed on the instrument panel to confirm the unlocking
of the wheels for 15
minutes.
After 15 minutes or reverting to normal
operation
► While depressing the brake pedal, restart the
engine and select mode P .
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment - risk of
damaging the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
move the electronic key away.
When using a pressure washer, keep the jet
nozzle at a minimum distance of 30 cm from
the vehicle (particularly when cleaning areas
containing chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's
paintwork (including tree resin, bird
droppings, insect secretions, pollen and tar).
Depending on the environment, clean the
vehicle frequently to remove salty deposits
(in coastal areas), soot (in industrial areas)
and mud/salts (in wet or cold areas). These
substances can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop for advice on removing stubborn
stains requiring special products (such as tar
or insect removers).
Preferably, have paint touch-ups performed
by a CITROËN dealer or a qualified
workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure jet to clean
the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage to the instruments and controls and
the controls located on the centre console. Be
vigilant!