battery CITROEN C4 2020 Owners Manual

3
Contents






Active lane departure warning system 11 8
Blind spot monitoring 121
Active Safety Brake with Collision Risk Alert and
Intelligent emergency braking assistance
122
Distraction detection 125
Parking sensors 126
Reversing camera 127
Top Rear Vision - 360 vision 128
Park Assist 132
7Practical informationCompatibility of fuels 137
Refuelling 137
Misfuel prevention (Diesel) 138
Charging system (Electric) 138
Charging the traction battery (Electric) 145
Towing device 149
Towing device with quickly detachable towball 150
Roof bars 152
Snow chains 153
Energy economy mode 153
Bonnet 154
Engine compartment 155
Checking levels 156
Checks 158
AdBlue® (BlueHDi) 160
Free-wheeling 162
Advice on care and maintenance 162
8In the event of a breakdownWarning triangle 165
Running out of fuel (Diesel) 165
Tool kit 165
Temporary puncture repair kit 166
Spare wheel 169
Changing a bulb 171
Fuses 174
12

V battery

/ Accessory battery 175
Towing the vehicle 178
9Technical dataEngine technical data and towed loads 181
Petrol engines 182
Diesel engines 183
Electric motor 184
Dimensions 185
Identification markings 185
10Touch screen BLUETOOTH audio systemFirst steps 186
Steering mounted controls 186
Menus 187
Radio 188
DAB (Digital Audio Broadcasting) radio 189
Media 190
Telephone 191
Settings 193
Frequently asked questions 193
11MyCitroën PlayFirst steps 196
Steering mounted controls 197
Menus 197
Radio 198
DAB (Digital Audio Broadcasting) radio 199
Media 200
Telephone 201
Applications 205
Settings 205
Frequently asked questions 206
12CITROËN Connect NavFirst steps 209
Steering mounted controls 210
Menus 210
Voice commands 212
Navigation 215
Connected navigation 218
Applications 220
Radio 223
DAB (Digital Audio Broadcasting) radio 224
Media 224
Telephone 226
Settings 228
Frequently asked questions 230
13Event data recorders
 ■
Alphabetical index
http://q-r.to/bagGl9
Access to additional videos

5
Overview
Steering-mounted controls

1.External lighting controls/Direction indicators /
Select the instrument panel display mode
2. Wiper controls/Screenwash/Trip computer
3. Automatic gearbox control paddles
4. Controls for Cruise control/Speed limiter/
Adaptive cruise control
A. Increase/Decrease the speed setting
Display and adjustment of the distance
setting to the vehicle in front (Adaptive cruise
control)
B. Select/Deselect the cruise control function C.
Start/Pause of the Speed limiter or Cruise
control with the speed setting saved
Confirmation of vehicle restart after automatic
stop (Adaptive cruise control with Stop & Go
function)
D. Select/Deselect the speed limiter function
E. Activation of the Speed limiter or Cruise
control with the speed setting saved
Use the speed suggested by the Road signs
recognition system
5. Horn/Driver front airbag
6. Audio system controls
F. Select previous/next media
G. Decrease/Increase volume
H. Access the Telephone menu
Manage calls
I. Voice commandsSide controls



1. Headlamp beam height adjustment 2.
Active lane departure warning system
3. Alarm
4. Heated windscreen
5. Heated steering wheel
6. Temperature conditioning
7. Head-up display controls
Electric motor

1.Charging connectors
2. Traction battery
3. Accessory battery
4. Heat pump
5. On-board charger
6. Electric motor
7. Charging cable
The charging connectors 1 enable 3
types of
charging:

6
Overview
– Domestic charging in mode 2 using a
domestic socket and associated charging cable
7
.
–

Accelerated charging in mode 3 using an
accelerated charging unit (W

allbox).
–

Superfast charging in mode 4 using a fast
public charger

.
The 400
V traction battery 2 uses Lithium-Ion
technology. It stores and supplies the energy
required for the operation of the electric motor,
air conditioning and heating. Its charge level is
represented by an indicator and a reserve power
warning lamp on the instrument panel.
The 12
V accessory battery 3 powers the
vehicle’s conventional electrical system. It is
recharged automatically by the traction battery
via the on-board charger.
The heat pump
4 provides passenger
compartment heating and regulates traction
battery and on-board charger cooling.
The on-board charger 5 manages the domestic
charging
(mode 2) and accelerated charging
(mode 3) of the traction battery as well as the
recharging of the 12
V accessory battery.
The electric motor
6 provides propulsion in
accordance with the selected driving mode and
driving conditions. It recovers energy during
vehicle braking and deceleration
phases.

10
Instruments
Display modes
The available display modes vary depending on
the vehicle's version and equipment.
The information displayed on the instrument
panel (indicator/warning lamps, etc.) may have
a fixed or variable location depending on the
selected display mode.
For certain functions that have indicator lamps
for both operation and deactivation, there is only
one dedicated location.
Display language and units
These depend on the touch screen
settings.
When travelling abroad, the speed must be
shown in the official units of the country you
are driving in (mph, miles or km/h, km).
Choosing the display mode

► Press the button located at the end of
the lighting control stalk to scroll through the
instrument panel display modes.
The selected display mode is automatically
applied after a few moments.
Contents of display modes
– "Minimum": digital speedometer, selector
position, driving range, distance recorder and: •

Fuel gauge (Petrol or Diesel).
•


Battery charge indicator (Electric).
•


Power indicator (Electric).
–

"Dials" (Petrol or Diesel): digital speedometer,
selector position, driving range, distance
recorder, fuel gauge, rev counter and engine
coolant temperature indicator.
–
"Trip computer" (Petrol or Diesel): digital
speedometer, selector position, driving
range, distance recorder, fuel gauge, current
information and selected trip (1 or 2).
–
"Driving": digital speedometer, selector
position, driving range, distance recorder,
information about current driving aids and: •

Fuel gauge (Petrol or Diesel).
•


Battery charge indicator (Electric).
–

"Navigation": digital speedometer, selector
position, driving range, distance recorder,
information about current navigation (map and
settings) and: •

Fuel gauge (Petrol or Diesel).
•


Battery charge indicator (Electric).
–

"Personal 1"/"Personal 2" (Electric): digital
speedometer, selector position, driving range,
distance recorder, battery charge indicator and
information selected by the driver.
Configuring a "Personal" display mode
With CITROËN Connect Nav
► Press Settings in the banner of the
touch screen.
►

Select "
OPTIONS".
► Select " Instrument panel
personalisation".
►

Select "
Personal 1" or "Personal 2".
►

Select the type of information using the scroll
arrows: •


"Media".
•

"Trip computer".
•

"Flow ".
•

"Thermal Comfort Consumption ".
►

Confirm to save and exit.
The information is displayed immediately on the
instrument panel if the corresponding display
mode is selected.
The type of information selected in "Personal 1" mode is not available in
"Personal
2" mode.
Head-up display
System which projects various information onto
a transparent blade placed in the driver's field
of vision to avoid the driver having to take their
eyes off the road.

12
Instruments
Warning and indicator
lamps
Displayed as symbols, the warning and indicator
lamps inform the driver of the occurrence of a
malfunction (warning lamps) or of the operating
status of a system (operation or deactivation
indicator lamps). Certain lamps light up in two
ways (fixed or flashing) and/or in several colours.
Associated warnings
The illumination of a lamp may be accompanied
by an audible signal and/or a message displayed
in a screen.
Relating the type of alert to the operating status
of the vehicle allows you to determine whether
the situation is normal or whether a fault has
occurred: refer to the description of each lamp
for further information.
When the ignition is switched on
Certain red or orange warning lamps come on
for a few seconds when the ignition is switched
on. These warning lamps should go off as soon
as the engine is started.
For more information on a system or a function,
refer to the corresponding section.
Persistent warning lamp
If a red or orange warning lamp comes on, there
may be fault which needs further investigation.
If a lamp remains lit
The references (1), (2) and (3) in the warning
and indicator lamp description indicate whether
you should contact a qualified professional in
addition to the immediate recommended actions.
(1): You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
(2): Contact a CITROËN dealer or a qualified
workshop.
(3): Visit a CITROËN dealer or a qualified
workshop.
List of warning and
indicator lamps
Red warning/indicator lamps
STOP
Fixed, associated with another warning
lamp, accompanied by the display of a
message and an audible signal.
A serious fault with the engine, braking system,
power steering or automatic gearbox or a major
electrical fault has been detected.
Carry out (1) and then (2).
Engine self-diagnostic system (Petrol or
Diesel)
Fixed.
A major engine fault has been
detected.
Carry out (1) and then (2).
Maximum engine coolant temperatureFixed.
The temperature of the cooling system is
too high.
Carry out (1), then wait until the engine has
cooled down before topping up the level, if
necessary. If the problem persists, carry out (2).
Engine oil pressure (Petrol or Diesel)Fixed.
There is a fault with the engine lubrication
system.
Carry out (1) and then (2).
System malfunction (Electric)Fixed.
A fault involving the electric motor or
traction battery has been detected.
Carry out (1) and then (2).
Cable connected (Electric)Fixed when the ignition is switched on.
The charging cable is connected to the
vehicle's connector.
Fixed when the ignition is switched on,
accompanied by a message.
It is not possible to start the vehicle while the
charging cable is connected to the vehicle’s
connector.
Disconnect the charging cable and close the
flap.

13
Instruments
112V battery chargeFixed.
The battery charging circuit is faulty
(e.g.

dirty terminals, loose or severed alternator
belt).
Carry out (1).
If the electric parking brake stops working,
immobilise the vehicle:
►

With the manual gearbox, engage a gear
.
►

With the automatic gearbox or drive selector
,
fit the chock against one of the wheels.
Clean and tighten the terminals. If the warning
lamp does not go off when the engine is started,
carry out (2).
BrakingFixed.
The brake fluid level in the braking circuit
has dropped significantly.
Carry out (1), then top up with fluid that complies
with the manufacturer's recommendations. If the
problem persists, carry out (2).
Fixed.
The electronic brake force
distribution

(EBFD) system is faulty.
Carry out (1) and then (2).
Manual parking brake (depending on
version)
Fixed.
The parking brake is applied or not
properly released.
Fixed.
The parking brake is applied or not
properly released.
Electric parking brakeFixed.
The electric parking brake is applied.
Flashing.
Application/release is faulty.
Carry out (1): park on flat ground (on a level
surface).
With a manual gearbox, engage a gear.
With an automatic gearbox or drive selector,
select mode
P.
Switch off the ignition and carry out (2).
Door(s) openFixed, associated with a message
identifying the access.
An audible signal supplements the alert if the
speed is higher than 6 mph (10
km/h).
A door or the boot is not properly closed.
Seat belts not fastened/unfastenedFixed or flashing, accompanied by an
increasing audible signal.
A seat belt has not been fastened or has been
unfastened.
Orange warning/indicator lamps
Service
Temporarily on, accompanied by the display of a message.
One or more minor faults, for which there is/are
no specific warning lamp(s), have been detected. Identify the cause of the fault using the message
displayed on the instrument panel.
You may be able to deal with some faults
yourself, such as changing the battery in the
remote control.
For other faults, such as with the tyre under-
inflation detection system, carry out (3).
Fixed, accompanied by the display of a
message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel, then carry
out (3).
Fixed, accompanied by the message
"Parking brake fault".
Automatic release of the electric parking brake is
unavailable.
Carry out (2).
Service warning lamp fixed and
service spanner flashing then
fixed.
The servicing interval has been exceeded.
The vehicle must be serviced as soon as
possible.
Only with BlueHDi Diesel engines.
BrakingFixed.
A minor fault with the braking system has
been detected.
Drive carefully.
Carry out (3).

16
Instruments
Never drive until completely empty, as
this could damage the emissions control and
injection systems.
Low traction battery level (Electric)Fixed, accompanied by an audible signal.
The state of charge of the traction battery
is low.
View the remaining range.
Put the vehicle on charge as soon as possible.
Tortoise mode with limited driving range
(Electric)
Fixed.
The state of charge of the traction battery
is critical.
The engine power gradually decreases.
You must put the vehicle on charge.
If the warning lamp remains lit, carry out
(2).
Pedestrian horn (Electric)Fixed.
Horn fault detected.
Carry out (3).
Collision Risk Alert/Active Safety Brake
Fixed, accompanied by the display of a
message.
The system has been deactivated via the touch
screen (Driving/Vehicle menu).
Flashing.
The system activates and brakes the
vehicle momentarily to reduce the speed of
collision with the vehicle in front.
For more information, refer to the Driving
section.
Fixed, accompanied by a message and
an audible signal.
The system has a fault.
Carry out (3).
Fixed.
The system has a fault.
If these warning lamps come on after the engine
is switched off and then restarted, carry out (3).
Active lane departure warning systemFixed.
The system has been automatically
deactivated or placed on standby.
Flashing.
You are about to cross a broken
lane marking without operating the direction
indicators.
The system is activated, then corrects the
trajectory on the side of the detected lane
marking.
For more information, refer to the Driving
section.
Fixed.
The system has a fault.
Carry out (3).
Lane positioning assistFixed, accompanied by the
Service warning lamp.
The system has a fault.
Carry out (3).
Stop & Start (Petrol or Diesel)Fixed, accompanied by the display of a
message.
The Stop & Start system has been deactivated
manually.
The engine will not switch off at the next traffic
stop.
Fixed.
The Stop & Start system has been
deactivated automatically.
The engine will not switch off at the next traffic
stop, if the exterior temperature is:
–

below 0°C.
–


above +35°C.
For more information, refer to the

Driving
section.
Flashing then fixed, accompanied by a
message.
The system has a fault.
Carry out (3).
AdBlue® (BlueHDi)On for around 30 seconds when starting
the vehicle, accompanied by a message
indicating the driving range.
The driving range is between 1,500 and 500
miles (2,400 and 800
km).
Top up the AdBlue
®.Fixed, on switching on the ignition,
accompanied by an audible signal and a
message indicating the driving range.
The driving range is between 500 and 62 miles
(800 and 100
km).
Promptly top up the AdBlue
®, or carry out (3).

19
Instruments
1



► Press and hold the button located on the end
of the lighting control stalk.
►

Switch on the ignition without starting the
engine; a temporary

display window appears and
a countdown begins.
►

When the display indicates =0, release the
lighting control stalk button; the spanner symbol
disappears.
If you disconnect the battery following
this operation, lock the vehicle and wait
at least 5 minutes for the reset to be
registered.
Reminder of the servicing information
You can view the servicing information by pressing the " Check" button in the
Driving/Vehicle touch screen menu.
Engine oil level indicator
(Depending on version)
On versions fitted with an electric gauge, the
engine oil level status is displayed on the
instrument panel for a few seconds when
the ignition is switched on, after the servicing
information.
The level read will only be correct if the vehicle is on level ground and the engine
has been off for more than 30 minutes.
Oil level correct
This is indicated by the display of " OIL OK" or by
the message "Oil level correct" (depending on
the instrument panel).
Low oil level
This is indicated by the display of " OIL" or by
the message "Oil level incorrect" (depending
on the instrument panel), accompanied by the
lighting of the Service warning lamp and an
audible signal.
If a low oil level is confirmed by a check using
the dipstick, the level must be topped up to avoid
damage to the engine.
For more information on Checking levels, refer
to the corresponding section.
Oil gauge malfunction
This is indicated by the display of " OIL_ _"
or by the message "Oil level measurement
invalid " (depending on the instrument panel),
accompanied by the lighting of the Service
warning lamp and an audible signal.
Contact a CITROËN dealer or a qualified
workshop.
In the event of a malfunction of the
electric gauge, the oil level is no longer
monitored.
If the system is faulty, you must check the
engine oil level using the manual dipstick
located in the engine compartment.
For more information on Checking levels,
refer to the corresponding section.
Coolant temperature
indicator
Depending on the type of instrument panel, this
information is only available in the instrument
panel's customisable area.


With the engine running:
– In zone A, the temperature is correct.
–

In zone
B, the temperature is too high.
The associated warning lamp and the
STOP
warning lamp light up in red on the
instrument panel, accompanied by the display of
a message and an audible signal.
You must stop the vehicle as soon as it is
safe to do so.
Wait a few minutes before switching off the
engine.

21
Instruments
1Malfunction of the SCR emissions
control system
Malfunction detection


If a malfunction is detected,
these warning lamps come
on, accompanied by an
audible signal and the
display of an "Emissions
control
fault" message.
The alert is triggered while driving when the
fault is detected for the first time, and thereafter
when switching on the ignition for subsequent
journeys, for as long as the cause of the fault
persists.
If the fault is temporary, the alert
disappears during the next journey, after
self-diagnostic checks of the SCR emissions
control system.
Malfunction confirmed during the
permitted driving phase (between 685
miles and 0
miles (1,100 km and 0 km))
If the fault indication is still displayed
permanently after 31 miles (50 km) of driving, the
fault in the SCR system is confirmed.
The AdBlue warning lamp flashes and
a message is displayed (" Emissions
control
fault: starting prevented in X miles
(kms)"), indicating the driving range in miles or
kilometres.
While driving, the message is displayed every 30
seconds. The alert is repeated when switching
on the ignition.
You can continue driving for up to 685 miles
(1,100
km) before the engine starting
prevention system is triggered.
Have it checked by a CITROËN dealer or
a qualified workshop.
Starting prevented
Every time the ignition is switched on, the
message "Emissions control fault: Starting
prevented" is displayed.
To restart the engine
Contact a CITROËN dealer or a qualified
workshop.
Power indicator (Electric)

CHARGE
Traction battery charging during deceleration
and braking.
ECO
Moderate energy consumption and optimised
driving range.
POWER
Energy consumption by the drive train during
acceleration.
Charge level indicator
(Electric)


The traction battery's actual charge level and
the remaining range are displayed continuously
when the vehicle is started.
With the ignition off, opening the driver's
door activates the indicator.
Associated warning lamps
Two successive alert levels indicate that the
energy available has dropped to a low level:
1st level: Reserve
The state of charge of the traction battery is low.
Fixed, accompanied by an audible signal.
►

V

iew the remaining range on the instrument
panel.
►

Put the vehicle on charge as soon as
possible.
2nd level: Critical
The state of charge of the traction battery is critical.
Fixed, together with the reserve warning lamp,
accompanied by an audible signal.
►

Y

ou must put the vehicle on charge.

22
Instruments
The remaining range is no longer calculated. The drive train power
gradually decreases.
The heating and air conditioning are switched
off (even if the thermal comfort consumption
indicator is not at the "ECO" level).
Flow indicator (Electric)
The flow indicator displays the energy flows in
the vehicle in real time.
It is available in the " Personal 1"/"Personal 2"
display modes of the instrument panel.
For more information on the Display modes,
refer to the corresponding section.


The indicator changes colour depending on how
energy from the traction battery is being used:
Blue: energy consumption
Green: energy recovery
This indicator does not represent the battery's actual level of charge.
Thermal comfort
consumption indicator
(Electric)
(Depending on version)
It is available in the " Personal 1"/"Personal 2"
display modes of the instrument panel.
For more information on the Display modes,
refer to the corresponding section.


The gauge shows the consumption of the
traction battery's electrical energy by the thermal
comfort devices in the passenger compartment.
The devices in question are the heating and air
conditioning systems.
This equipment can be used:
–

If the vehicle is not plugged in, when the
READY

lamp is lit.
–

If the vehicle is plugged in, when the ignition is
switched on ("Lounge" mode).
Selecting ECO

mode limits the performance of
some of this equipment. The thermal comfort
consumption indicator then moves into the
"ECO" zone.
To quickly heat or cool the passenger compartment, feel free to temporarily
select the maximum heating or cooling
setting.
When the heating is on maximum, the gauge
on the thermal comfort consumption indicator
is in the MAX zone. When the air conditioning
is on maximum, it stays in the ECO zone.
Excessive use of thermal comfort equipment,
particularly at low speed, can significantly
decrease the vehicle's range.
Remember to optimise equipment settings
upon achieving the desired level of comfort,
and adjust them if necessary whenever you
start the vehicle.
After an extended period without using the
heating, you may notice a slight odour during
the first few minutes of use.
Manual test
This function allows you to check certain
indicators and display the alerts log.
It can be accessed via the "Check" button
in the Driving/Vehicle touch screen
menu.
Depending on version, the following information
is displayed on the instrument panel:
–

Engine oil level.
–


Next service due.
–


T

yre pressures.
–

Driving range associated with the

AdBlue® and
the SCR system (BlueHDi Diesel).
–

Current alerts.