charging CITROEN C4 2020 Owners Manual

3
Contents






Active lane departure warning system 11 8
Blind spot monitoring 121
Active Safety Brake with Collision Risk Alert and
Intelligent emergency braking assistance
122
Distraction detection 125
Parking sensors 126
Reversing camera 127
Top Rear Vision - 360 vision 128
Park Assist 132
7Practical informationCompatibility of fuels 137
Refuelling 137
Misfuel prevention (Diesel) 138
Charging system (Electric) 138
Charging the traction battery (Electric) 145
Towing device 149
Towing device with quickly detachable towball 150
Roof bars 152
Snow chains 153
Energy economy mode 153
Bonnet 154
Engine compartment 155
Checking levels 156
Checks 158
AdBlue® (BlueHDi) 160
Free-wheeling 162
Advice on care and maintenance 162
8In the event of a breakdownWarning triangle 165
Running out of fuel (Diesel) 165
Tool kit 165
Temporary puncture repair kit 166
Spare wheel 169
Changing a bulb 171
Fuses 174
12

V battery

/ Accessory battery 175
Towing the vehicle 178
9Technical dataEngine technical data and towed loads 181
Petrol engines 182
Diesel engines 183
Electric motor 184
Dimensions 185
Identification markings 185
10Touch screen BLUETOOTH audio systemFirst steps 186
Steering mounted controls 186
Menus 187
Radio 188
DAB (Digital Audio Broadcasting) radio 189
Media 190
Telephone 191
Settings 193
Frequently asked questions 193
11MyCitroën PlayFirst steps 196
Steering mounted controls 197
Menus 197
Radio 198
DAB (Digital Audio Broadcasting) radio 199
Media 200
Telephone 201
Applications 205
Settings 205
Frequently asked questions 206
12CITROËN Connect NavFirst steps 209
Steering mounted controls 210
Menus 210
Voice commands 212
Navigation 215
Connected navigation 218
Applications 220
Radio 223
DAB (Digital Audio Broadcasting) radio 224
Media 224
Telephone 226
Settings 228
Frequently asked questions 230
13Event data recorders
 ■
Alphabetical index
http://q-r.to/bagGl9
Access to additional videos

5
Overview
Steering-mounted controls

1.External lighting controls/Direction indicators /
Select the instrument panel display mode
2. Wiper controls/Screenwash/Trip computer
3. Automatic gearbox control paddles
4. Controls for Cruise control/Speed limiter/
Adaptive cruise control
A. Increase/Decrease the speed setting
Display and adjustment of the distance
setting to the vehicle in front (Adaptive cruise
control)
B. Select/Deselect the cruise control function C.
Start/Pause of the Speed limiter or Cruise
control with the speed setting saved
Confirmation of vehicle restart after automatic
stop (Adaptive cruise control with Stop & Go
function)
D. Select/Deselect the speed limiter function
E. Activation of the Speed limiter or Cruise
control with the speed setting saved
Use the speed suggested by the Road signs
recognition system
5. Horn/Driver front airbag
6. Audio system controls
F. Select previous/next media
G. Decrease/Increase volume
H. Access the Telephone menu
Manage calls
I. Voice commandsSide controls



1. Headlamp beam height adjustment 2.
Active lane departure warning system
3. Alarm
4. Heated windscreen
5. Heated steering wheel
6. Temperature conditioning
7. Head-up display controls
Electric motor

1.Charging connectors
2. Traction battery
3. Accessory battery
4. Heat pump
5. On-board charger
6. Electric motor
7. Charging cable
The charging connectors 1 enable 3
types of
charging:

6
Overview
– Domestic charging in mode 2 using a
domestic socket and associated charging cable
7
.
–

Accelerated charging in mode 3 using an
accelerated charging unit (W

allbox).
–

Superfast charging in mode 4 using a fast
public charger

.
The 400
V traction battery 2 uses Lithium-Ion
technology. It stores and supplies the energy
required for the operation of the electric motor,
air conditioning and heating. Its charge level is
represented by an indicator and a reserve power
warning lamp on the instrument panel.
The 12
V accessory battery 3 powers the
vehicle’s conventional electrical system. It is
recharged automatically by the traction battery
via the on-board charger.
The heat pump
4 provides passenger
compartment heating and regulates traction
battery and on-board charger cooling.
The on-board charger 5 manages the domestic
charging
(mode 2) and accelerated charging
(mode 3) of the traction battery as well as the
recharging of the 12
V accessory battery.
The electric motor
6 provides propulsion in
accordance with the selected driving mode and
driving conditions. It recovers energy during
vehicle braking and deceleration
phases.

12
Instruments
Warning and indicator
lamps
Displayed as symbols, the warning and indicator
lamps inform the driver of the occurrence of a
malfunction (warning lamps) or of the operating
status of a system (operation or deactivation
indicator lamps). Certain lamps light up in two
ways (fixed or flashing) and/or in several colours.
Associated warnings
The illumination of a lamp may be accompanied
by an audible signal and/or a message displayed
in a screen.
Relating the type of alert to the operating status
of the vehicle allows you to determine whether
the situation is normal or whether a fault has
occurred: refer to the description of each lamp
for further information.
When the ignition is switched on
Certain red or orange warning lamps come on
for a few seconds when the ignition is switched
on. These warning lamps should go off as soon
as the engine is started.
For more information on a system or a function,
refer to the corresponding section.
Persistent warning lamp
If a red or orange warning lamp comes on, there
may be fault which needs further investigation.
If a lamp remains lit
The references (1), (2) and (3) in the warning
and indicator lamp description indicate whether
you should contact a qualified professional in
addition to the immediate recommended actions.
(1): You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
(2): Contact a CITROËN dealer or a qualified
workshop.
(3): Visit a CITROËN dealer or a qualified
workshop.
List of warning and
indicator lamps
Red warning/indicator lamps
STOP
Fixed, associated with another warning
lamp, accompanied by the display of a
message and an audible signal.
A serious fault with the engine, braking system,
power steering or automatic gearbox or a major
electrical fault has been detected.
Carry out (1) and then (2).
Engine self-diagnostic system (Petrol or
Diesel)
Fixed.
A major engine fault has been
detected.
Carry out (1) and then (2).
Maximum engine coolant temperatureFixed.
The temperature of the cooling system is
too high.
Carry out (1), then wait until the engine has
cooled down before topping up the level, if
necessary. If the problem persists, carry out (2).
Engine oil pressure (Petrol or Diesel)Fixed.
There is a fault with the engine lubrication
system.
Carry out (1) and then (2).
System malfunction (Electric)Fixed.
A fault involving the electric motor or
traction battery has been detected.
Carry out (1) and then (2).
Cable connected (Electric)Fixed when the ignition is switched on.
The charging cable is connected to the
vehicle's connector.
Fixed when the ignition is switched on,
accompanied by a message.
It is not possible to start the vehicle while the
charging cable is connected to the vehicle’s
connector.
Disconnect the charging cable and close the
flap.

13
Instruments
112V battery chargeFixed.
The battery charging circuit is faulty
(e.g.

dirty terminals, loose or severed alternator
belt).
Carry out (1).
If the electric parking brake stops working,
immobilise the vehicle:
►

With the manual gearbox, engage a gear
.
►

With the automatic gearbox or drive selector
,
fit the chock against one of the wheels.
Clean and tighten the terminals. If the warning
lamp does not go off when the engine is started,
carry out (2).
BrakingFixed.
The brake fluid level in the braking circuit
has dropped significantly.
Carry out (1), then top up with fluid that complies
with the manufacturer's recommendations. If the
problem persists, carry out (2).
Fixed.
The electronic brake force
distribution

(EBFD) system is faulty.
Carry out (1) and then (2).
Manual parking brake (depending on
version)
Fixed.
The parking brake is applied or not
properly released.
Fixed.
The parking brake is applied or not
properly released.
Electric parking brakeFixed.
The electric parking brake is applied.
Flashing.
Application/release is faulty.
Carry out (1): park on flat ground (on a level
surface).
With a manual gearbox, engage a gear.
With an automatic gearbox or drive selector,
select mode
P.
Switch off the ignition and carry out (2).
Door(s) openFixed, associated with a message
identifying the access.
An audible signal supplements the alert if the
speed is higher than 6 mph (10
km/h).
A door or the boot is not properly closed.
Seat belts not fastened/unfastenedFixed or flashing, accompanied by an
increasing audible signal.
A seat belt has not been fastened or has been
unfastened.
Orange warning/indicator lamps
Service
Temporarily on, accompanied by the display of a message.
One or more minor faults, for which there is/are
no specific warning lamp(s), have been detected. Identify the cause of the fault using the message
displayed on the instrument panel.
You may be able to deal with some faults
yourself, such as changing the battery in the
remote control.
For other faults, such as with the tyre under-
inflation detection system, carry out (3).
Fixed, accompanied by the display of a
message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed on the instrument panel, then carry
out (3).
Fixed, accompanied by the message
"Parking brake fault".
Automatic release of the electric parking brake is
unavailable.
Carry out (2).
Service warning lamp fixed and
service spanner flashing then
fixed.
The servicing interval has been exceeded.
The vehicle must be serviced as soon as
possible.
Only with BlueHDi Diesel engines.
BrakingFixed.
A minor fault with the braking system has
been detected.
Drive carefully.
Carry out (3).

21
Instruments
1Malfunction of the SCR emissions
control system
Malfunction detection


If a malfunction is detected,
these warning lamps come
on, accompanied by an
audible signal and the
display of an "Emissions
control
fault" message.
The alert is triggered while driving when the
fault is detected for the first time, and thereafter
when switching on the ignition for subsequent
journeys, for as long as the cause of the fault
persists.
If the fault is temporary, the alert
disappears during the next journey, after
self-diagnostic checks of the SCR emissions
control system.
Malfunction confirmed during the
permitted driving phase (between 685
miles and 0
miles (1,100 km and 0 km))
If the fault indication is still displayed
permanently after 31 miles (50 km) of driving, the
fault in the SCR system is confirmed.
The AdBlue warning lamp flashes and
a message is displayed (" Emissions
control
fault: starting prevented in X miles
(kms)"), indicating the driving range in miles or
kilometres.
While driving, the message is displayed every 30
seconds. The alert is repeated when switching
on the ignition.
You can continue driving for up to 685 miles
(1,100
km) before the engine starting
prevention system is triggered.
Have it checked by a CITROËN dealer or
a qualified workshop.
Starting prevented
Every time the ignition is switched on, the
message "Emissions control fault: Starting
prevented" is displayed.
To restart the engine
Contact a CITROËN dealer or a qualified
workshop.
Power indicator (Electric)

CHARGE
Traction battery charging during deceleration
and braking.
ECO
Moderate energy consumption and optimised
driving range.
POWER
Energy consumption by the drive train during
acceleration.
Charge level indicator
(Electric)


The traction battery's actual charge level and
the remaining range are displayed continuously
when the vehicle is started.
With the ignition off, opening the driver's
door activates the indicator.
Associated warning lamps
Two successive alert levels indicate that the
energy available has dropped to a low level:
1st level: Reserve
The state of charge of the traction battery is low.
Fixed, accompanied by an audible signal.
►

V

iew the remaining range on the instrument
panel.
►

Put the vehicle on charge as soon as
possible.
2nd level: Critical
The state of charge of the traction battery is critical.
Fixed, together with the reserve warning lamp,
accompanied by an audible signal.
►

Y

ou must put the vehicle on charge.

27
Instruments
1

– Blue bar chart: directly consumed energy
supplied by the traction battery .
–

Green bar chart: energy recovered during
deceleration and braking, used to recharge the
battery

.
The average result for the current trip is stated in
kWh/100
km.
►

Y
ou can change the displayed time scale by
pressing the

-
or + buttons.
A current trip is any trip of more than 20 minutes without switching off the ignition.
Charging
This page allows you to programme deferred
charging.
For more information on Charging the traction
battery (Electric) , refer to the corresponding
section.
Remotely-operable
functions (Electric)


The following functions are
available from the MyCitroën
App application, which is
accessible from a smartphone:
–

Managing the traction battery charging
(deferred charging).
–

Managing the temperature pre-conditioning.
–


V

iewing the state of charge and range of the
vehicle.
Installation procedure
► Download the MyCitroën App app from the
appropriate online store for your smartphone.
►

Create an account.
►


Enter the vehicle’
s VIN (code beginning with
"VF" on the vehicle registration certificate).
For more information on Identification
markings, refer to the corresponding section.
Network coverage
In order to be able to use the various
remotely operable features, ensure that your
vehicle is located in an area covered by the
mobile network.
A lack of network coverage may prevent
communication with the vehicle (for example,
if it is in an underground car park). In such
cases, the application will display a message
indicating that the connection with the vehicle
could not be established.

28
Access
Electronic key with
remote control function
and built-in key
Remote control function

The remote control can be used for the following
remote functions, depending on version:
–
Unlocking/Locking/Deadlocking the vehicle.
–


Remote operation of lighting.
–


Folding/Unfolding the door mirrors.
–


Activating/Deactivating the alarm.
–


Locating the vehicle.
–


Opening/Closing the windows.
–


Closing the sunroof.
–


Activating the vehicle’
s electronic immobiliser.
Back-up procedures allow the vehicle to be
locked/unlocked in the event of a failure of the
remote control, the central locking, the battery,
etc. For more information on the Back-up
procedures, refer to the corresponding section.
Built-in key
The key built into the remote control can be
used for the following operations, depending on
version:
–

Locking/Unlocking the vehicle.
–


Activation/Deactivation of the manual child
lock.
–


Activation/Deactivation of the front passenger
airbag.
–


Back-up Unlocking/Locking of the doors.
–


Switching on the ignition and starting/switching
off the engine.
W

ithout Keyless Entry and Start


► To unfold or fold the key, press the button.
With Keyless Entry and Start


► To eject the key or put it back in place, pull
and hold the button.
Once the built-in key is ejected, always
keep it with you to be able to carry out
the corresponding back-up procedures.
Unlocking the vehicle
Selective unlocking is configured in the
Driving/Vehicle touch screen menu.
Complete unlocking
► Press the unlocking button.
Selective unlocking
Driver’s door and fuel filler/charging flap
► Press the unlocking button.
►

Press it
again to unlock the other doors and
the boot.
The charging nozzle can be unplugged on the
second press.
Complete or selective unlocking, and alarm
deactivation (depending on version), is confirmed
by the flashing of the direction indicators.
Depending on version, the door mirrors unfold.
Locking the vehicle

30
Access
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency services
to enter the passenger compartment in an
emergency.
As a safety precaution, remove the key from
the ignition or take the electronic key with you
when leaving the vehicle, even for a short
time.
Purchasing a second-hand vehicle
Have the key codes memorised by a
CITROËN dealer, to ensure that the keys in
your possession are the only ones able to
start the vehicle.
Proximity Keyless Entry
and Start
This is a Keyless Entry and Start system.
It enables automatic vehicle locking/unlocking
simply by detecting the electronic key.
As long as the driver has the electronic key
on their person, the vehicle unlocks as they
approach and locks when they walk away.
If the electronic key is present in an area
between 2 and 7 m from the vehicle for more
than 30 minutes, the system is deactivated to
preserve the battery.
Key recognition zones:


Zone A: welcome lighting on approaching
the vehicle (between 3 and 5 metres from the
vehicle).
Zone B: automatic locking on leaving the vehicle
(about 2
metres from the vehicle).
Zone C: automatic unlocking on approaching
the vehicle (between 1 and 2
metres from the
vehicle).
The automatic functions are configured via the Driving/Vehicle touch screen
menu.
Unlocking the vehicle

Selective unlocking is configured via the
Driving/Vehicle touch screen menu.
Selective unlocking is deactivated by default.
Complete unlocking
The vehicle (doors and boot) unlocks:
► Either automatically as the driver approaches
in zone
C, if the automatic functions are
activated.
►

Or by gently pressing the driver's door
handle.
Unlocking, and alarm deactivation (depending
on version), is confirmed by the flashing of the
direction indicators.
Depending on version, the door mirrors unfold.
If the electronic key remains around the
vehicle (zones A, B or C) for more than
15 minutes without action, the automatic
functions are deactivated. To unlock or lock
the vehicle, use the remote control or press
the driver's door handle.
If using the door handle does not lock/unlock
the vehicle, bring the electronic key closer
and repeat the desired action.
Selective unlocking
Driver’s door and fuel/charging flap
They unlock:
►

Either automatically when approaching the
driver

’s door, if the automatic functions are
activated.

52
Ease of use and comfort
Interior fittings

1.Sun visor
2. Smart Pad Support Citroën
3. Dashboard drawer
4. Glove box
5. Wireless smartphone charger
USB sockets (type A/type C)
6. Storage compartment
12
V socket
7. Storage compartment with cup holders
8. Centre armrest with storage compartment
9. Door pockets
10. USB sockets
Heated rear seats
Make sure you do not leave any item in
the passenger compartment which could
act like a magnifying glass under the effect of
the sun's rays and cause a fire - risk of fire or
damage to interior surfaces!
Sun visor
► With the ignition on, raise the concealing
flap; depending on the version, the mirror is
illuminated automatically.
This sun visor is also equipped with a ticket
holder.
Glove box
► To open the glove box, lift the handle.
With the ignition on, the glove box is lit when
open.
Never drive with the glove box open
when a passenger is at the front. It may
cause injury during sharp deceleration!
Dashboard drawer
► To open the drawer, press the handle and
pull.
Never drive with the drawer open and a
passenger in the front seat - risk of injury
during sharp deceleration!
Smart Pad Support Citroën
This allows you to place a mobile device, such
as a smartphone or touch screen tablet, into a
dedicated holder (sold separately).
►

Press the bracket to make it pop out.
►


Open the clamp on the back of the holder to
insert the mobile device.
Remove the mobile device before
stowing the bracket.
USB sockets
These symbols determine the type of use of a USB socket:
Power supply and recharging.
Likewise, plus exchange of multimedia
data with the audio system.


USB sockets allow the connection of a portable
device.
The USB socket located at the front on the left-hand side also
allows a smartphone to be connected by Android