Charge CITROEN C4 2023 Owner's Manual

66
Lighting and visibility
Switching on the lamps after
switching off the ignition
To reactivate the lighting control, rotate the
ring to the "AUTO" position, then to the
desired position.
If the driver's door is opened, a temporary
audible signal warns the driver that the lamps
are on.
They will go off automatically after a period
of time that depends on the level of charge in
the battery (entering energy economy mode).
In some weather conditions (e.g. low
temperature or humidity), misting on the
internal surface of the glass of the headlamps
and rear lamps is normal, and will disappear
after the lamps have been on for a few
minutes.
Never look too closely at the light beam
of LED technology lamps - risk of serious
eye injury!


Travelling abroad
If planning to use your vehicle in a
country that drives on the other side of the
road, the dipped beam headlamps must be
adjusted to avoid dazzling oncoming drivers.
Contact a CITROËN dealer or a qualified
workshop.
Daytime running lamps/
Sidelamps
These LED lamps at the front and rear of the
vehicle light up automatically when the engine
starts.
They perform the following functions:
–

Daytime running lamps (lighting control stalk
at position

"AUTO" with adequate ambient light).
–

Sidelamps (lighting control stalk at position
"

AUTO" with low ambient light or "Sidelamps
only" or "Dipped/main beam headlamps").
Direction indicators

► Left or right: lower or raise the lighting control
stalk, beyond the point of resistance.
If you keep the direction indicators on for
more than 20 seconds, the volume of the
audible signal will increase if the speed is
above 50 mph (80 km/h).
Three flashes
► Press briefly upwards or downwards, without
going beyond the point of resistance; the
direction indicators will flash 3 times.
Parking lamps
(Depending on version)
Vehicle side marking by lighting the sidelamps
on the traffic side only.
►

Within one minute after switching off the
ignition, operate the lighting control stalk

75
Safety
5Horn

► Press the central part of the steering wheel.
Pedestrian horn (Electric)
This system alerts pedestrians that the vehicle is approaching.
The pedestrian horn operates once the vehicle
is moving and at speeds of up to 19 mph
(30
km/h), in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel.
Have it checked by a CITROËN dealer or a
qualified workshop.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** Depend ing on the geographic coverage provided by the "eCall (SOS)" and "ASSISTANCE" systems.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
Emergency or assistance
call




1. eCall (SOS)
2. ASSISTANCE
eCall (SOS)
Your vehicle may be fitted with the eCall (SOS)
system either as standard or as an option.
The eCall
(SOS) system provides direct contact
to the emergency services and is fully built
into the vehicle. This contact is made either
automatically via the sensors built into the
vehicle, or by pressing button 1.
According to the country of sale, the eCall
(SOS)
system
corresponds to the systems PE112,
ERAGLONASS, 999, etc.
The eCall
(SOS) system is activated by default.
► To make an emergency call manually, press
button 1 for more than 2 seconds.
The lit indicator lamp and a voice message
confirm that the call has been made to the
emergency services*.
The eCall
(SOS) system immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes while the vehicle
data is being sent, and then remains lit when
communication is established.
In the event that a serious accident is
detected by the sensors built into the
vehicle, such as the airbag control unit, an
emergency call is made automatically.
The eCall (SOS) system is a public
service of general interest and is
free-of-charge.

76
Safety
Operation of the system
Vehicles equipped with Touch screen
BLUETOOTH audio system, MyCitroën
Play or MyCitroën Drive
– Upon switching on the ignition, the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
–

The indicator lamp flashes red: replace the
back-up battery

.
–

The indicator lamp is fixed red: system
malfunction.

The emergency and assistance call
services may not work.
–

If the indicator lamp does not come on when
the ignition is switched on, this also means that
there is a system malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system malfunction does not prevent the vehicle from being driven.
Vehicles equipped with MyCitroën Drive
Plus
– Upon switching on the ignition, the indicator
lamp lights up for a few seconds and then goes
out: the system is operating correctly
.
–

The indicator lamp flashes red: emergency
battery is flat.

This will be recharged after a few
minutes' driving.
–

The indicator lamp is fixed red: system
malfunction.

The emergency and assistance call
services may not work.
– If the indicator lamp does not light up when
the ignition is turned on, this is also a system
malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system malfunction does not prevent the vehicle from being driven.
When an onboard system update is
being performed, the eCall (SOS)
function is not available.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection
Regulation - GDPR) and Directive 2002/58/
EC of the European Parliament and the
Council, and in particular, seeks to protect
the vital interests of the data subject, in
accordance with Article 6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
The eCall (SOS) function is only able to
collect and process the following data
relating to the vehicle: vehicle identification
number, vehicle type (passenger vehicle or
light commercial vehicle), fuel type or power
source, three most recent locations and
direction of travel, number of passengers
and a timestamped log file of the automatic
activation of the system and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall

80
Safety
This system reduces the pressure of the seat
belt on the chest of the occupant, thus improving
their protection.
In the event of an impact
Depending on the nature and
seriousness of the impacts, the pyrotechnic
device may trigger before and independently
of airbag deployment. Deployment of the
pretensioners is accompanied by a slight
discharge of harmless smoke and a noise,
due to the activation of the pyrotechnic
cartridge incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt
system checked, and if necessary replaced,
by a CITROËN dealer or a qualified
workshop.
Front seat belts
The front seat belts are fitted with a pyrotechnic
pretensioning system and a force limiting
system.
Rear seat belts

Each of the rear seats has a three-point seat belt
with inertia reel.
The outer seats are fitted with a pyrotechnic
pretensioning and force limiting system.
Fastening
► Pull the strap, then insert the tongue into the
buckle.
►

Check that the seat belt is fastened correctly
by pulling on the strap.
Unfastening
► Press the red button on the buckle.
► Guide the seat belt as it is reeled in.
Seat belts warning lamps
display




1. Front left seat belt warning lamp
2. Front right seat belt warning lamp
3. Rear left seat belt warning lamp
4. Rear centre seat belt warning lamp
5. Rear right seat belt warning lamp
Not fastened/unfastened warning lamp
It comes on in red on both the instrument panel
and on the seat belts warning lamps display as
soon as the system detects that a seat belt is not
fastened or has been unfastened.
Type 1
Front seat belt not fastened alert
When the ignition is switched on, if the
driver or front passenger has not fastened their
seat belt, the corresponding warning lamp ( 1 or
2) comes on in red. At a speed greater than 12
mph (20
km/h), the warning lamp flashes red,
accompanied by an audible signal for around 2
minutes. After this time has elapsed, the warning
lamp remains on fixed in red until the seat belt is
fastened.

82
Safety
Never use the same seat belt to secure more
than one child.
Never carry a child on your lap.
For more information on Child seats, refer to
the corresponding section.
Maintenance
In accordance with current safety
regulations, for all work on your vehicle's
seat belts, contact a qualified workshop with
the skills and equipment needed, which a
CITROËN
dealer is able to provide.
Have the seat belts checked regularly by a
CITROËN dealer or a qualified workshop,
particularly if the straps show signs of
damage.
Clean the seat belt straps with soapy water or
a textile cleaning product, sold by CITROËN
dealers.
Airbags
General information
System designed to help improve the safety
of the occupants sitting in the front seats and
the rear outer seats, in the event of a violent
collision. The airbags supplement the action
of the seat belts equipped with a force limiting
system.
Electronic detectors record and analyse the
front and side impacts sustained in the impact
detection zones:
–

In the event of violent impact, the airbags
deploy instantly and help better protect the
occupants of the vehicle; immediately after the
impact, the airbags deflate rapidly in order not
to hinder the visibility or the possible exit of the
occupants.
–


In the event of a slight impact, a rear impact
and under certain rollover conditions, the airbags
may not deploy; only the seat belt helps to
protect you in these situations.
The seriousness of the impact depends on the
nature of the obstacle and the speed of the
vehicle at the moment of collision.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If a
second impact occurs (during the same or a
subsequent accident), the airbag will not be
deployed again.
Impact detection zones
A. Front impact zone
B. Side impact zone
When one or more airbags are deployed,
the detonation of the pyrotechnic charge
incorporated in the system makes a noise and
releases a small quantity of smoke.
This smoke is not harmful, but sensitive
individuals may experience irritation.
The detonation noise associated with the
deployment of one or more airbags may result
in a slight loss of hearing for a short time.

94
Driving
Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
When manoeuvring, the driver must always
check the vehicle's immediate surroundings.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
–

T
raction battery relay when starting.
–

V
acuum pump when braking.
–

V
ehicle tyres or aerodynamics when driving.
–

Jolting and knocking noise during hill starts.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the lower
air density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
►

Reduce speed and lower the engine speed to
limit the amount of heating produced.
►


Pay constant attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the
vehicle and switch off the engine as soon as
possible.
Brakes
Using the engine brake is recommended to limit
the overheating of the brakes. Braking distances
are increased when towing a trailer.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.

95
Driving
6Anti-theft protection
Electronic immobiliser
The keys contain a code, which must be
recognised by the vehicle before starting is
possible.
If the system malfunctions, indicated by the
display of a message, the engine will not start.
Contact a CITROËN dealer.
Starting / Switching off the
engine with the key
Key ignition switch

It has 3 positions:
– 1. Stop: inserting and removing the key ,
steering column locked.
–

2. Ignition : steering column unlocked, ignition
on, Diesel preheating, engine running.
–


3. Starting
.
Avoid attaching heavy objects to the key or the remote control. It would weigh
down on its shaft in the ignition switch and
could cause a malfunction.
Ignition on position
It allows the use of the vehicle's electric
equipment or the charging of accessories.
Once the state of charge of the battery drops to
the reserve level, the system switches to energy
economy mode: the power supply is cut off
automatically to preserve the remaining battery
charge.
Starting the engine
With the parking brake applied:
► With a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
►

With an
automatic gearbox, place the gear
selector in mode N or P then depress the brake
pedal.
►

Insert the key into the ignition switch; the
system recognises the code.
►


Unlock
the steering column by simultaneously
turning the steering wheel and the key.
In certain cases, you may need to apply
significant force to move the steering
wheel (e.g.
wheels turned to full lock).
►

With a
petrol engine , operate the starter
motor by turning the key to position 3 without
pressing the accelerator pedal, until the engine
starts. Once the engine has started, release the
key and allow it to return to position 2.
Petrol engines
After a cold start, preheating the catalytic
converter can cause noticeable engine
vibrations, for anything up to 2 minutes
(accelerated idle speed).
►

With a
Diesel engine, turn the key to position
2, to

activate the engine preheating system.
Wait until this warning lamp goes off on
the instrument panel, then turn the key to
position 3 without pressing the accelerator pedal,
to operate the starter motor. Once the engine
has started, release the key and allow it to return
to position 2.
In wintry conditions, the warning lamp
may stay on for a longer period. When
the engine is hot, the warning lamp does not
come on.
In mild conditions, do not leave the engine
to warm up while stationary, but move off
straight away and drive at moderate speed.
If the engine does not start straight away,
switch off the ignition. Wait a few
seconds before operating the starter motor
again. If the engine does not start after a few
attempts, do not keep trying - risk of
damaging the starter motor and the engine!
Contact a CITROËN dealer or a qualified
workshop.

104
Driving
P.Park
Button for parking the vehicle: the front
wheels are locked (the button lights up to
indicate that it is activated).
R. Reverse
To engage reverse gear, with your foot on the
brake pedal.
N. Neutral
To move the vehicle with the ignition off and
so allow it to free-wheel.
For more information on Free-wheeling, refer
to the corresponding section.
D. Drive (automatic forward gear)
B. Brake (regenerative braking)
Button for changing to Drive/automatic
forward gear
mode with regenerative braking
function (the button lights up to indicate that it
is activated).
Information displayed on
the instrument panel
When the ignition is switched on, the drive
selector status is displayed on the instrument
panel:
P : Park.
R : Reverse.
N : Neutral.
D : Drive (automatic forward gear).
B : Brake (automatic forward gear with
regenerative braking function activated).
Operation
► In mode N, with your foot on the brake pedal,
push without passing the point of resistance: •

Forwards, mode
R is selected.
•

Backwards, mode D

is selected.
Release the selector fully after each push; it
will then return to its initial position.
Special cases
To avoid mode N (quick change from D to R and
back again):
►

In mode
R, push backwards past the point of
resistance, mode D is selected.
►

In mode
D, push forwards past the point of
resistance,
mode R is selected.
►

T
o return to mode N, push without passing
the point of resistance.
Regenerative braking
With the Brake function and when
decelerating
The Brake function emulates engine braking,
slowing the vehicle with no need to depress the
brake pedal. The vehicle slows more quickly
when the driver releases the accelerator pedal.
The energy recovered when the accelerator
pedal is released is then used to partially
recharge the traction battery, thereby increasing
the vehicle's driving range.
The resulting deceleration of the vehicle does not cause the brake lamps to come
on.
► From mode D, press button B to activate/
deactivate the function (the button lights up when
the function is activated).
B is displayed on the instrument panel.
The system status is not saved when the ignition
is switched off.
In some situations (e.g. battery full,
extreme temperatures), the amount of
regenerative braking may be temporarily
limited, resulting in less deceleration.
The driver must remain alert to traffic
conditions and must always be ready to use
the brake pedal.
With the brake pedal
When the brake pedal is depressed, the
intelligent braking system automatically recovers
some of the energy and uses it to recharge the
traction battery.
This energy recovery also reduces use of the
brake pads, thereby limiting their wear.
The driver may experience a different sensation when depressing the brake
pedal compared to a vehicle without
regenerative braking.
Driving modes
The driving modes available depend on the engine and equipment of the vehicle.

107
Driving
6Driving on flooded roads
Before entering into a flooded area, it is
strongly recommended that you deactivate
the Stop & Start system.
For more information on Driving
recommendations, particularly on flooded
roads, refer to the corresponding section.
Operation
Main conditions for operation
– The driver ’s door must be closed.
– The driver's seat belt must be fastened.
–

The level of charge in the battery must be
sufficient.
–


The temperature of the engine must be within
its nominal operating range.
–


The outside temperature must be between
0°C and 35°C.
Putting the engine into standby
(STOP mode)
The engine automatically enters standby mode
as soon as the driver indicates their intention to
stop:
–

W
ith a manual gearbox: with the gear lever
in neutral and the clutch pedal released.
–

W
ith an automatic gearbox: with the gear
selector in mode D or M, the brake pedal
depressed until the vehicle stops or the gear
selector in mode N, with the vehicle stationary.
Time counter
A time counter adds up the time spent in standby
during the journey. It is reset to zero every time
the ignition is switched on.
Special cases:
The engine will not go into standby if the
conditions for operation are not met and in the
following cases:
–

Steep slope (ascending or descending).
–


V
ehicle has not exceeded 6 mph (10 km/h)
since the last engine start (with the key or the
START/STOP button).
–

Needed
to maintain a comfortable temperature
in the passenger compartment.
–

Demisting active.
In these cases, this indicator lamp flashes
for a few seconds, then goes off.
After the engine has restarted, STOP mode is not available until the vehicle
has reached a speed of 5 mph (8
km/h).
During parking manoeuvres, STOP mode
is not available for a few seconds after
coming out of reverse gear or turning the
steering wheel.
Restarting the engine (START mode)
The engine automatically restarts as soon as the
driver indicates the intention of moving off again: With a manual gearbox: with the clutch pedal
fully depressed.
With an automatic gearbox:
–

With the selector in mode
D or M: with the
brake pedal released.
–
With the selector in mode
N and the brake
pedal released: with the selector at D or M.
–
With the selector in mode
P and the brake
pedal depressed: with the selector at R, N, D
or M.
–
With reverse gear engaged.
Special cases
The engine will restart automatically if the
conditions for operation are met again and in the
following cases:
–

With a manual gearbox: vehicle speed
exceeds 2.5 mph (4

km/h).
–

With an automatic gearbox, in mode N

, vehicle
speed exceeds 0.6 mph (1
km/h).
In these cases, this indicator lamp flashes
for a few seconds, then goes off.
Malfunctions
In the event of a fault with the system, this
warning lamp flashes for a few moments
on the instrument panel, then remains on,
accompanied by the display of a message.
Have it checked by a CITROËN dealer or a
qualified workshop.

154
Practical information
High voltage system voltage is
dangerous and can cause burns or other
injuries or even fatal electric shock.
Since damage to high voltage components is
not visible, CITROËN recommends that you:
–

Never touch the components, damaged
or not, and never let your jewelry or other
metallic objects come into contact with these
components.
–


Never work on the orange high voltage
cables or on any other high voltage
component marked with the Electric risk label.
Any intervention on the high voltage system
must be carried out by qualified persons in
workshops qualified and approved to carry
out this type of work.
–


Never damage, modify or remove the
orange high voltage cables or disconnect
them from the high voltage network.
–


Never open, modify or remove the cover of
the traction battery

.
–

Never work with cutting and forming
tools or heat sources near high voltage
components and cables.
In case of low level of fluid in the cooling
tank, the refilling shall only be performed in a
qualified and trained workshop to verify that
the leakage is not in the traction battery

.
Any intervention on the high voltage system
must be carried out by qualified persons in
workshops qualified and approved to carry
out this type of work.Damage to the vehicle or the traction battery
could result in the leakage of toxic gases or
fluids either immediately or later. CITROËN
recommends that you:
–

Always inform the fire and emergency
services in the event of an incident, warning
that the vehicle is equipped with a traction
battery

.
–

Never touch the liquids leaking from the
traction battery

.
–

Do not inhale the gases emitted by the
traction battery which are toxic.
–


Move away from the vehicle in the event of
incident or accident, the gases emitted being
flammable and could cause a fire.


This label is intended solely for use by firefighters and maintenance services in
the event of any work on the vehicle.
No other person must touch the device shown
on this label.
In the event of an accident or impact
to the vehicle’s underbody
In these situations, the electrical
circuit or the
traction battery can be seriously damaged.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
When washing
Before washing the vehicle, always
check that the charging flap is closed
correctly.
Never wash the vehicle while the battery is
on charge.
High-pressure washing
To avoid damaging the electrical
components, it is expressly prohibited to
use high-pressure washing in the engine
compartment or under the body.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!