CITROEN C4 AIRCROSS DAG 2021 Handbook (in English)

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CITROËN Connect Nav
12Onboard audio: Arkamys Sound Staging©
optimises the sound balance/distribution
inside the passenger compartment.
Configuring profiles
As a safety measure and because it requires the sustained attention of the
driver, the operations must only be done with
the vehicle stationary.
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting of the profiles ".
Select "Profile 1", "Profile 2", "Profile 3” or
"Common profile ".
Press this button to enter a name for the profile using the virtual keypad.Press "OK" to confirm.
Press this button to add a photograph to the profile.Insert a USB memory stick containing the photograph in the USB socket.Select the photograph.Press "OK" to accept the transfer of the
photograph.
Press "OK" again to save the settings.
The location for the photograph is square; the system reshapes the original
photograph if in another format.
Press this button to reset the selected profile.
Resetting the selected profile activates
the English language by default.
Select a "Profile" (1 or 2 or 3) to link the "Audio
settings" with it.
Select "Audio settings ".
Select "Ambience".
Or
"Position ".
Or
"Sound ".
Or
"Voice".
Or
"Ringtone ".
Press "OK" to save the settings.
Modifying system settings
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Screen configuration ".
Select "Animation".
Activate or deactivate: “Automatic
scrolling ”.
Select "Brightness".
Move the slider to adjust the brightness of the screen and/or the instrument panel.Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "System settings".
Select "Units" to change the units of distance,
fuel consumption and temperature.
Select "Factory settings" to restore the initial
settings.
Returning the system to factory settings
activates the English language by
default.
Select "System info" to display the versions of
the various modules installed in the system.
Selecting the language
Press Settings to display the main page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Languages" to change the
language.

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CITROËN Connect Nav
Setting the date
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Date".
Press this button to set the date.
Press "OK" to confirm.
Select the display format for the date.
Time and date setting is only available if "GPS synchronisation" is deactivated.
The change between winter and summer time
is made by changing the time zone.
Setting the time
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Time".
Press this button to set the time using the virtual keypad.Press "OK" to confirm.
Press this button to set the time zone.
Select the display format for the time (12h/24h).Activate or deactivate GPS synchronisation (UTC).Press "OK" to confirm.
The system does not automatically manage the change between winter and
summer time (depending on country).
Colour schemes
For safety reasons, the colour scheme
can only be changed while the vehicle is
stationary.
Press Settings to display the main page.
Select "Color schemes".
Select a colour scheme in the list then
press "OK" to confirm.
Whenever the colour scheme is
changed, the system restarts, temporarily
displaying a black screen.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Navigation
I cannot enter the navigation address.
The address is not recognised.
► Use the "intuitive method" by pressing the "Search…" button at the bottom of the
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
► Check the route settings in the "Navigation" menu.
I do not receive "Danger zone” alerts.
You have not subscribed to the online services
option.
► If you have subscribed to the option:
- a few days may elapse before the service is
activated,
- services may not be selected in the system
menu,
- online services are not active ("TOMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
► Set the zoom level to 600 ft (200 m) or select POIs in the POI list.

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CITROËN Connect Nav
12The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low.
► Activate the audible warning in the "Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of TMC
messages.
► Configure the "Traffic info " function in the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area"
that is not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
► Zoom the map to show the exact location of the "Danger area". You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
► Wait until traffic information is being received correctly (traffic information icons shown on the
map). In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
► Wait until the system has started up completely so that there is GPS coverage by at least 4 satellites.Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
► Check that the online services are activated (settings, contract).
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
► Activate the "RDS" function by means of the short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
► Have the aerial checked by a dealer
.The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
► Press the "Update list" button in the "Radio stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).

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CITROËN Connect Nav
► Delete the files supplied with the memory stick and limit the number of sub-folders in the
file structure on the memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.
► Check that the CD is inserted in the player the right way up.► Check the condition of the CD: the CD cannot be played if it is too badly damaged.
The CD has been burned in a format that is not
compatible with the player (udf, etc.).
► Check the content if it is a burned CD: consult the advice in the "AUDIO" section.► The audio system CD player does not play DVDs.
The CD is protected by an anti-pirating system
not recognised by the audio system.
► Due to poor quality, certain burned CDs will not be played by the audio system.
There is a long waiting period following the
insertion of a CD or connection of a USB
memory stick.
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
The CD audio quality is poor.
The CD is scratched or of poor quality.
► Insert good quality CDs and store them in suitable conditions. The audio settings (bass, treble, ambience) are
unsuitable.
► Return bass and treble settings to 0, without selecting an ambience.
Some characters in the information about
the media currently being played are not displayed correctly.
The audio system is unable to process certain
types of character.
► Use standard characters to name tracks and folders.
Playback of files in audio streaming mode
does not start.
The connected device does not automatically
start playback.
► Start playback from the device.The names of tracks and playing times
are not displayed on the screen in audio
streaming mode.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
► Check that the telephone has Bluetooth switched on.► Check in the telephone settings that it is "visible to all".► Deactivate then reactivate the telphone’
s Bluetooth function. The Bluetooth telephone is not compatible with
the system.
► You can check that your telephone is compatible on the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
► Increase the volume of the audio system, to maximum if required, and increase the volume of
the telephone if necessary.
Ambient noise affects the quality of the
telephone call.
► Reduce the ambient noise level (close windows, reduce ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
► Select "Display SIM card contacts" or "Display telephone contacts".
The contacts are not listed in alphabetical
order.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
► Modify the telephone directory display settings.
The system does not receive SMS.
SMS text messages cannot be sent to the
system in Bluetooth mode.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►
Modify the treble and bass or ambience settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
► Modify the balance setting or the distribution setting to obtain the desired sound quality.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
► Check that the sound settings are appropriate to the sources listened to. We recommend
setting the sound functions (Bass:, Treble:,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
► In all cases, after applying sound settings, adjust the volume level on the portable device (to

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CITROËN Connect Nav
12Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
► Modify the treble and bass or ambience settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
► Modify the balance setting or the distribution setting to obtain the desired sound quality.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
► Check that the sound settings are appropriate to the sources listened to. We recommend
setting the sound functions (Bass:, Treble:,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
► In all cases, after applying sound settings, adjust the volume level on the portable device (to a high level) first. Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
► Start the vehicle’
s engine to increase the charge of the battery.
The date and time cannot be set.
Setting of the date and time is only available
if the synchronisation with the satellites is
deactivated.
► Settings menu / Options / Time-Date setting. Select the "Time" tab and deactivate the "GPS
synchronisation" (UTC).

214
Alphabetical index
180° rear vision 118
A
ABS 67Accessories 64Active Safety Brake 108–109, 111AdBlue® 14, 135
AdBlue® tank 136Additive, Diesel 133–134Adjusting headlamps 59Adjusting head restraints 36Adjusting seat 37Adjusting the air distribution 44Adjusting the air flow 44–45Adjusting the date 17, 22, 187, 210Adjusting the height and reach of the steering wheel 41Adjusting the seat angle 37Adjusting the seat belt height 71Adjusting the temperature 44Adjusting the time 17, 22, 187, 210Advice on care and maintenance 137Advice on driving 6, 86Airbags 73, 75, 77Airbags, curtain 74–75Airbags, front 74–75, 78Airbags, lateral 74–75Air conditioning 43–44Air conditioning, automatic 44Air conditioning, manual 43–44
Air intake 44Air vents 42Alarm 30–32Anti-lock braking system (ABS) 67Antitheft / Immobiliser 26Apple CarPlay connection 183, 199Armrest, front 49Armrest, rear 50Assistance call 65
Assistance, emergency braking 67, 110Audible warning 65Audio streaming (Bluetooth) 170, 182, 204
B
Battery 128, 152–155Battery, 12 V 133–134, 154Battery, charging 154Battery, remote control 26–27Blind 32–33Blind spot sensors 113Blinds, side 50BlueHDi 14, 133, 139Bluetooth (hands-free) 170–171, 184–185, 205–206Bluetooth (telephone) 184–185, 205–207Bodywork 138Bonnet 130Boot 29, 54Brake discs 134Brake lamps 148
Brakes 134Braking assistance system 67Braking, automatic emergency 108–111Brightness 186Bulbs 147Bulbs (changing) 146–148
C
Cable, audio 204Cable, Jack 204Capacity, fuel tank 123–124Cap, fuel filler 123–124Care of the bodywork 138CD 169, 182, 204CD, MP3 169, 182, 204Central locking 25, 30Changing a bulb 146–149Changing a fuse 150–152Changing a wheel 139, 143Changing a wiper blade 61–62Changing the remote control battery 27Charger, induction 48Charger, wireless 48Checking the engine oil level 14Checking the levels 131–133Checking tyre pressures (using the kit) 140, 142Checks 131, 133–134Checks, routine 133–134Child lock 84–85

215
Alphabetical index
Children 72, 79–81, 83Children (safety) 84Child seats 72, 75–79Child seats, conventional 78–79Child seats, i-Size 83Child seats, ISOFIX 80–81, 83Cleaning (advice) 137–138Closing the boot 24, 26, 29Closing the doors 24–26, 29
Coat hanger 50Coat hook 50Collision risk alert 109–110Collision Risk Alert 108–110Configuration, vehicle 17–19Connection, Bluetooth 171, 184–185, 201–202, 205–207Connection, MirrorLink 183–184, 200Connection, Wi-Fi network 202Container, AdBlue® 136Control, electric windows 34Control, emergency boot release 29Control, emergency door 26–27Control, heated seats 38Control stalk, lighting 55–56Control stalk, wipers 60–63Courtesy lamp 149Courtesy lamps 53Cruise control 101, 103–104, 106–108Cruise control by speed limit recognition 103–104Cruise control, dynamic with Stop function 103–104
Cup holder 50
D
DAB (Digital Audio Broadcasting) - Digital radio 167–168, 181, 203–204Date (setting) 17, 22, 187, 210Daytime running lamps 57, 147
Deactivating the passenger airbag 74, 77–78Deadlocking 24, 26Defrosting 46–47Defrosting, front 46Demisting, front 46Demisting, rear 41Demisting, rear screen 41Dials and gauges 7Dimensions 162Dipstick 14, 132Direction indicators 56, 147–148Display, head-up 99–100Doors 29Driver’s attention warning 111 – 11 2Driving 86Driving aids camera (warnings) 99Driving aids (recommendations) 98Driving economically 6Dynamic stability control (DSC) 67–68
E
EBFD 67Eco-driving (advice) 6Economy mode 128Electric windows 34Electronic brake force distribution (EBFD) 67Emergency braking assistance (EBA) 67Emergency call 65
Emergency switching off 90Emergency warning lamps 64Emissions control system, SCR 15, 135Energy economy mode 128Engine compartment 131Engine, Diesel 123, 131, 139, 161Engine, petrol 131, 159Engines 158–159, 161Environment 6, 26ESC (electronic stability control) 67
F
Fatigue detection 111 – 11 2Filling the AdBlue® tank 133, 136Filling the fuel tank 123–124Filter, air 134Filter, oil 134Filter, particle 133–134Filter, passenger compartment 43, 134Fitting a wheel 143, 145Fitting roof bars 129

216
Alphabetical index
Fittings, boot 51Fittings, interior 47–48, 50Fittings, rear 50Flap, fuel filler 123–124Flashing indicators 56, 147Floor, boot, adjustable 52Fluid, brake 132Fluid, engine coolant 133Foglamp, rear 55
Foglamps, front 55, 59–60, 147–148Foglamps, rear 55Folding the rear seats 38–40Frequency (radio) 203Fuel 6, 123Fuel consumption 6Fuel tank 123–124Fusebox, dashboard 150, 152Fusebox, engine compartment 150, 152Fuses 150–152
G
Gauge, fuel 123–124Gearbox, automatic 92, 94–96, 134Gearbox, manual 91–92, 95–96, 134Gear lever, manual gearbox 91–92Gear shift indicator ~ Gear efficiency indicator 94Glove box 48G.P.S. 197Grab handles 50
Grip control 68
H
Hazard warning lamps 64headlamp adjustment 59Headlamp adjustment 59Headlamps, automatic dipping 58–59
Headlamps, automatic illumination 57–58Headlamps, dipped beam 55, 147–148Headlamps, halogen 147Headlamps, main beam 55, 147–148Head restraints, front 36Head restraints, rear 38–40Head-up display 99–101Heating 42–44Hill Assist Descent 69Hill Assist Descent Control (HADC) 69–70Hill Descent Control 69–70Hill start assist 94–95Hooks 52Horn 65
I
Ignition 45, 90, 207Ignition on 90Ignition switch 87–88Immobiliser, electronic 87Indicator, AdBlue® range 14
Indicator, coolant temperature 13Indicator, engine oil level 14Indicators, direction 56Inflating tyres 135, 163Inflating tyres and accessories (using the kit) 140, 142Infrared camera 99Instrument panel 7–8, 99Instrument panel, matrix 7
Instrument panels 7Internet browser 199ISOFIX mountings 80
J
Jack 140, 143, 204Jump starting 153
K
Key 23–27Key, electronic 24–26Keyless Entry and Starting 24–26, 87, 89Key not recognised 90Key with remote control 87Kit, hands-free 170–171, 184–185, 205–206Kit, puncture repair 140Kit, temporary puncture repair 139–142

217
Alphabetical index
L
Labels, identification 162Lamp, boot 54, 149Lamps, parking 56Lamps, rear 148Lane Departure Warning System (LDWS) 112–113LEDs - Light-emitting diodes 57, 147
Level, AdBlue® 133Level, brake fluid 132Level, Diesel additive 133–134Level, engine coolant 13, 133Level, engine oil 14, 132Levels and checks 131–133Level, screenwash fluid 61, 133Light-emitting diodes - LEDs 57, 147Lighting, cornering 60Lighting, directional 59Lighting, exterior 55Lighting, guide-me home 57Lighting, interior 53Lighting, mood 53Lighting, welcome 58Load reduction mode 128Locating your vehicle 24Locking 24, 26Locking from the inside 30Locking the doors 30Low fuel level 123–124
M
Maintenance (advice) 137Maintenance, routine 99, 133Manoeuvring aids (recommendations) 98Map reading lamps 53Markings, identification 162Mat 50, 99Memorising a speed 101
Menu 183Menu, main 165Menus (audio) 178–179, 192–193Messages 207Messages, quick 208Mirror, rear view 42Mirrors, door 41–42, 113Misfuel prevention 124Mountings, ISOFIX 80MP3 CD 169
N
Net, storage 50
O
Obstacle detection 114Oil change 132Oil consumption 132OIl, engine 132
On-board tools 53, 139–140Opening the bonnet 130Opening the boot 24–25, 29Opening the doors 24–25, 29
P
Pads, brake 134
Paint 138, 162Paint colour code 162Parcel shelf, rear 51Park Assist 118Parking brake 91, 134Parking sensors, audible and visual 114Parking sensors, front 11 5Parking sensors, rear 11 5Plates, identification 162Player, Apple® 170, 182, 205Player, MP3 CD 169, 204Player, USB 168, 181, 204Port, USB 49, 168, 181, 204Pressures, tyres 135, 143, 163Pre-tensioning seat belts 72Priming pump 139Priming the fuel system 139Profiles 186, 209Protecting children 74–81, 83Puncture 140–141, 143

218
Alphabetical index
R
Radio 166–167, 179–180, 182, 202–204Radio, digital (Digital Audio Broadcasting - DAB) 167, 181, 203–204Range, AdBlue 14, 133RDS 180, 203Rear screen, demisting 46–47Recharging the battery 154
Recirculation, air 44Recovery 156Reduction of electrical load 128Regeneration of the particle filter 134Reinitialisation of the under-inflation detection system 98Reinitialising the remote control 28Reminder, key in ignition 88Reminder, lighting on 56Remote control 23–26Removing a wheel 143–145Removing the mat 50Replacing bulbs 146–148Replacing fuses 150–152Replacing the air filter 134Replacing the oil filter 134Replacing the passenger compartment filter 134Reservoir, screenwash 133Resetting the trip recorder 16Reversing camera 99, 116–118Roof bars 129Running out of fuel (Diesel) 139
S
Safety, children 74–81, 83Saturation of the particle filter (Diesel) 134Screen, instrument panel 20Screen menu map 183Screen, monochrome 17Screen, multifunction (with audio system) 165Screenwash 61
Screenwash, front 61Screenwash, rear 61SCR (Selective Catalytic Reduction) 15, 135Seat angle 37Seat belts 70–72, 78Seat belts, rear 71Seats, front 36–37Seats, heated 38Seats, rear 38–40, 76Sensors (warnings) 99Serial number, vehicle 162Service indicator 13Servicing 13, 133Settings, equipment 16–19Settings, system 186, 209Sidelamps 55–57, 147–148Snow chains 97, 124–125Socket, 12 V accessory 48Socket, auxiliary 169, 182, 204Socket, Jack 169, 204Sockets, audio 49Speed limiter 101, 103–106Speed limit recognition 101–103
Speedometer 99Stability control (ESC) 67–68Starting a Diesel engine 123Starting the engine 87Starting the vehicle 87–89Starting using another battery 90, 153Station, radio 166, 179–180, 202–203Stay, bonnet 130Steering mounted controls,
audio 165, 177, 191Steering wheel, adjustment 41Stickers, customising ~ Stickers, expressive 138Stopping the vehicle 87–89Stop & Start 21, 43, 46, 95–97,
123, 130, 134, 155
Storage 48, 50Storage box 53Storage wells 53Stowing rings 50Sunroof, panoramic 32–33Sunshine sensor 43Sun visor 47Switching off the engine 87Synchronising the remote control 28
T
Tables of fuses 150–152Tank, fuel 123–124Technical data 159, 161