steering CITROEN C4 AIRCROSS DAG 2021 Handbook (in English)

2
Contents





 ■
Overview
 ■
Eco-driving
1Instruments
Instrument panels 7
Warning and indicator lamps 8
Indicators 13
Distance recorders 16
Equipment configuration for vehicles
without screen
16
Monochrome screen C 17
Touch screen 18
Trip computer 19
Setting the date and time 21
2Access
Remote control 23
Keyless Entry and Starting 24
Emergency procedures 26
Doors 29
Boot 29
Central locking 30
Alarm 30
Panoramic sunroof 32
Electric windows 34
3Ease of use and comfort
Front seats 36
Rear seats 38
Steering wheel adjustment 41
Mirrors 41
Ventilation 42
Heating/Manual air conditioning 43
Automatic air conditioning 44
Front demist - defrost 46
Heated windscreen 46
Rear screen demist - defrost 46
Front fittings 47
Rear fittings 50
Boot fittings 51
Courtesy lamps 53
Interior ambient lighting 53
Boot lighting 54
4Lighting and visibility
Lighting control 55
Direction indicators (flashers) 56
Automatic illumination of headlamps 57
Daytime running lamps / Sidelamps 57
Automatic headlamp dipping 58
Headlamp beam height adjustment 59
Wiper control stalk 60
Changing a wiper blade 62
Automatic wipers 62
5Safety
General safety recommendations 64
Hazard warning lamps 64
Horn 65
Emergency or assistance call 65
Electronic stability control (ESC) 67
Grip control 68
Hill Assist Descent 69
Seat belts 70
Airbags 73
Child seats 75
Deactivating the front passenger airbag 77
ISOFIX child seats 80
i-Size child seats 83
child lock 84
6Driving
Driving recommendations 86
Starting / Switching off the engine
with the key
87
Starting / Switching off the engine
with Keyless Entry and Starting
89
Parking brake 91
5-speed manual gearbox 91
6-speed manual gearbox 91
Automatic gearbox (EAT6) 92
Gear efficiency indicator 94
Hill start assist 94
Stop & Start 95
Under-inflation detection 97
Driving and manoeuvring aids - General
recommendations
98
Head-up display 99
Memorising speeds 101
Speed Limit Recognition
and Recommendation
101
Speed limiter 104
Cruise control -
particular recommendations
106
Cruise control 106
Active Safety Brake with
Collision Risk Alert and Intelligent
emergency braking assistance
108
Distraction detection 111
Lane Departure Warning System 11 2

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Contents


bit.ly/helpPSA


Blind Spot Monitoring System 11 3
Parking sensors 11 4
Top Rear Vision 11 6
Park Assist 11 8
7Practical information
Compatibility of fuels 123
Refuelling 123
Misfuel prevention (Diesel) 124
Snow chains 124
Towbar with quickly detachable towball 125
Towing device 128
Energy economy mode 128
Roof bars 129
Bonnet 130
Engine compartment 131
Checking levels 131
Checks 133
AdBlue® (BlueHDi) 135
Advice on care and maintenance 137
8In the event of a breakdown
Running out of fuel (Diesel) 139
Tool kit 139
Temporary puncture repair kit 140
Spare wheel 143
Changing a bulb 146
Changing a fuse 150
12 V battery 152
Towing 156
9Technical data
Engine technical data and towed loads 158
Petrol engines 159
Diesel engines 161
Dimensions 162
Identification markings 162
10Bluetooth® audio system
First steps 164
Steering mounted controls 164
Menus 165
Radio 166
DAB (Digital Audio Broadcasting) radio 167
Media 168
Telephone 170
Frequently asked questions 173
11CITROËN Connect Radio
First steps 176
Steering mounted controls 177
Menus 178
Applications 179
Radio 179
DAB (Digital Audio Broadcasting) radio 181
Media 181
Telephone 183
Settings 186
Frequently asked questions 188
12CITROËN Connect Nav
First steps 190
Steering mounted controls 191
Menus 192
Voice commands 193
Navigation 195
Connected navigation 197
Applications 199
Radio 202
DAB (Digital Audio Broadcasting) radio 203
Media 204
Telephone 205
Settings 208
Frequently asked questions 210
 ■
Alphabetical index
Access to additional videos

4
Overview
Instruments and controls
1Bonnet release
2 Dashboard fuses 3
Courtesy lamp
Warning lamps display for seat belts and front
passenger airbag
Panoramic opening sunroof controls
Interior rear view mirror
Emergency and assistance call buttons
4 Monochrome screen with audio system
Touch screen with CITROËN Connect Radio
or CITROËN Connect Nav
5 Ventilation
Heating
Manual air conditioning
Automatic air conditioning
Front demisting / defrosting
Rear screen demisting / defrosting
6 START/STOP button
Gearbox controls
7 Parking brake
8 USB socket
12 V socket
9Horn
10 Instrument panel
Steering mounted controls
1External lighting controls / Direction indicators
2 Wiper controls / Screenwash / Trip computer
3 Audio system setting controls
4 Cruise control / speed limiter controls
Side control bar

Reinitialisation of the tyre under-inflation
detectionDeactivation of the Stop & Start
Activation of the heated windscreen
OFF Lane departure warning system
Electric child lock

6
Eco-driving
Eco-driving
Eco-driving refers to a range of everyday
practices that allow the motorist to optimise their
fuel consumption and CO
2emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and
change up promptly. While accelerating, change
up early.
With an automatic gearbox, favour automatic
mode and avoid pressing the accelerator pedal
heavily or suddenly.
The gear efficiency indicator prompts you to
engage the most suitable gear: whenever this
indication is displayed on the instrument panel,
follow it straight away.
With an automatic gearbox, this indicator
appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These attitudes
help to save fuel, reduce CO
2 emissions and
decrease general traffic noise.
If the vehicle has the steering-mounted
"CRUISE" control, use cruise control at speeds
above 25 mph (40 km/h) when the traffic is flowing well.
Use electrical equipment wisely
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning.
At speeds above 31 mph (50 km/h), close the windows and leave the air vents open.
Consider using equipment that can help keep
the temperature in the passenger compartment
down (sunroof blind and window blinds, etc.).
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting functions,
if they are not managed automatically.
Switch off the heated seat as soon as possible.
Switch off the headlamps and foglamps when
the visibility conditions do not require their use.
Avoid running the engine before moving off,
particularly in winter; your vehicle will warm up
much faster while driving.
As a passenger, avoid connecting your
multimedia devices (film, music, video game,
etc.) to help reduce consumption of electrical
energy, and hence fuel.
Disconnect all portable devices before leaving
the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle; place the
heaviest items in the boot, as close as possible
to the rear seats.
Limit the loads carried in the vehicle and
minimise wind resistance (roof bars, roof rack, bicycle carrier, trailer, etc.). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and refit
summer tyres.
Comply with servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
– before a long journey
.– at each change of season.– after a long period out of use.Do not overlook the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (engine oil,
oil filter, air filter, passenger compartment filter,
etc.) and observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
is faulty, your vehicle will emit pollution. Visit
a CITROËN dealer or a qualified workshop
as soon as possible to restore your vehicle’s
nitrogen oxide emissions to regulatory
compliance.
When filling the fuel tank, do not continue after
the third nozzle cut-out, to avoid overflow.
You will only see the fuel consumption of your
new vehicle settle down to a consistent average
after the first 1,900 miles (3,000 kilometres).

8
Instruments
If a warning lamp remains lit
The references (1), (2) and (3) in the warning
and indicator lamp description indicate whether
you should contact a qualified professional in
addition to the immediate recommended actions.
(1): You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
(2): Contact a CITROËN dealer or a qualified
workshop.
(3): Visit a CITROËN dealer or a qualified
workshop.
List of warning and
indicator lamps
Red warning/indicator lamps
STOP
Fixed, associated with another warning lamp, accompanied by the display of a
message and an audible signal.
A serious fault with the engine, braking system,
power steering or a major electrical fault has
been detected.
Carry out (1) and then (2).
Parking brakeFixed.The parking brake is applied or not
properly released.



Dials
1. Speedometer (mph or km/h).
2. Fuel level indicator.
3. Display screen.
4. Engine coolant temperature gauge.
5. Rev counter (x 1,000 rpm).
Control buttons
A.Resetting the service indicator
Alert log display
Reminder of servicing information or the
remaining range associated with AdBlue
® and
the SCR system (miles or km)
Tyre pressure status information display
B. General lighting dimmer
C. Resetting the trip distance recorder
Display screen

1.Cruise control or speed limiter settings
Speed suggested by the Speed Limit
Recognition and Recommendation
2.
Gear shift indicator and/or selector position, gear and Sport and Snow modes with an
automatic gearbox
3. Display area: alert messages or state of
functions, trip computer, digital speedometer
(mph or km/h), range associated with the
AdBlue
® and the SCR system (miles or km),
etc.
4. Service indicator, then total distance recorder
(miles or km)
These functions are displayed successively
when the ignition is switched on.
5. Trip distance recorder (miles or km)
Warning and indicator
lamps
Displayed as symbols, the warning and indicator
lamps inform the driver of the occurrence of a
malfunction (warning lamps) or of the operating
status of a system (operation or deactivation
indicator lamps). Certain lamps light up in two
ways (fixed or flashing) and/or in several colours.
Associated warnings
The illumination of a lamp may be accompanied
by an audible signal and/or a message displayed
in a screen.
Relating the type of alert to the operating status
of the vehicle allows you to determine whether
the situation is normal or whether a fault has
occurred: refer to the description of each lamp
for further information.
When the ignition is switched on
Certain red or orange warning lamps come on
for a few seconds when the ignition is switched
on. These warning lamps should go off as soon
as the engine is started.
For more information on a system or a function,
refer to the corresponding section.
Warning lamp continuously
lit
The illumination of a red or orange warning lamp
indicates the occurrence of a fault that needs
further investigation.

9
Instruments
1If a warning lamp remains lit
The references (1), (2) and (3) in the warning
and indicator lamp description indicate whether
you should contact a qualified professional in
addition to the immediate recommended actions.
(1): You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
(2): Contact a CITROËN dealer or a qualified
workshop.
(3): Visit a CITROËN dealer or a qualified
workshop.
List of warning and
indicator lamps
Red warning/indicator lamps
STOP
Fixed, associated with another warning lamp, accompanied by the display of a
message and an audible signal.
A serious fault with the engine, braking system,
power steering or a major electrical fault has
been detected.
Carry out (1) and then (2).
Parking brakeFixed.The parking brake is applied or not
properly released.
BrakingFixed.The brake fluid level in the braking circuit
has dropped significantly.
Carry out (1), then top up with fluid that complies
with the manufacturer's recommendations. If the
problem persists, carry out (2).
Fixed.The electronic brake force distribution (EBFD) system is faulty.Carry out (1) and then (2).
Door(s) openFixed, associated with a message identifying the access.
A door or the tailgate is not properly closed
(speed less than 6 mph (10 km/h)).
Fixed, associated with a message identifying the access, accompanied by
an audible signal.
A door or the tailgate is not properly closed
(speed above 6 mph (10 km/h)).
Seat belts not fastened / unfastened
Fixed or flashing, accompanied by an increasing audible signal.
A seat belt has not been fastened or has been
unfastened.
12 V battery chargeFixed.
The battery charging circuit has a fault
(dirty terminals, slack or cut alternator belt, etc.). Clean and retighten the terminals. If the warning
lamp does not go off when the engine is started,
carry out (2).
Engine oil pressureFixed.There is a fault with the engine lubrication
system.
Carry out (1) and then (2).
Maximum engine coolant temperatureFixed.The temperature of the cooling system is
too high.
Carry out (1), then wait until the engine has
cooled down before topping up the level, if
necessary. If the problem persists, carry out (2).
Engine self-diagnostics systemFixed.A major engine fault has been
detected.
Carry out (1) and then (2).
Orange warning/indicator lamps
Engine self-diagnostics system
Fixed.A minor engine fault has been
detected.
Carry out (3).
Flashing.The engine management system has a
fault.
There is a risk that the catalytic converter will be
destroyed.

11
Instruments
1Water in Diesel fuel filter (depending on
version)
Fixed.The Diesel filter contains water.
Carry out (2) without delay - risk of damage to
the injection system!
Lane Departure Warning SystemFlashing, accompanied by an audible signal.
A lane marking has been crossed on the left or
right.
Turn the steering wheel in the opposite direction
to return to the correct trajectory.
Fixed, accompanied by the display of a message.
The system has a fault.
Stay alert and drive carefully, then carry out (3).
Fixed.The system has been deactivated.
If there is an unexpected change of direction,
you will no longer be warned by the system.
AdBlue® (BlueHDi)
On for around 30 seconds when starting the vehicle, accompanied by a message
indicating the driving range.
The driving range is between 1,500 and 500
miles (2,400 and 800 km).Top up the AdBlue®.Fixed, on switching on the ignition, accompanied by an audible signal and a message indicating the driving range.
The driving range is between 500 and 62 miles
(800 and 100 km).Promptly top up the AdBlue®, or carry out (3).Flashing, accompanied by an audible signal and a message indicating the
driving range.
The driving range is less than 62 miles (100 km).You must top up the AdBlue® to avoid engine
starting being prevented, or carry out (3).Flashing, accompanied by an audible signal and a message indicating that
starting is prevented.
The AdBlue
® tank is empty: the regulatory engine
immobiliser prevents the engine from being
restarted.
To restart the engine, top up the AdBlue
®, or carry out (2).You must add at least 5 litres of AdBlue® to its
tank.
SCR emissions control system(BlueHDi)Fixed when the ignition is switched on, accompanied
by an audible signal and a message.
A fault with the SCR emissions control system
has been detected.
This alert disappears once the exhaust
emissions return to normal levels.
AdBlue® warning lamp
flashing upon switching on
the ignition, with the Service and Engine
self-diagnostics warning lamps on fixed,
accompanied by an audible signal and a message indicating the driving range.
Depending on the message displayed, it may be
possible to drive for up to 685 miles (1,100 km) before the engine immobiliser is triggered.
Carry out (3) without delay, to
avoid starting
being prevented.
AdBlue® warning lamp
flashing upon switching on
the ignition, with the Service and Engine
self-diagnostics warning lamps on fixed,
accompanied by an audible signal and a
message indicating that starting is prevented.
The engine immobiliser prevents the engine from
restarting (over the authorised driving limit after
confirmation of a fault with the emissions control
system).
To start the engine, carry out (2).
ServiceTemporarily on, accompanied by the display of a message.
One or more minor faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed in the instrument panel.
It is possible to deal with some faults yourself,
such as changing the battery of the remote
control.
For other faults, such as with the tyre under-
inflation detection system, carry out (3).
Fixed, accompanied by the display of a message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.

20
Instruments
Average speed
(mph or km/h)Calculated since the last trip computer reset.
Distance travelled
(miles or km)Calculated since the last trip computer reset.Stop & Start time counter
(minutes / seconds or hours / minutes)
A time counter calculates the time spent in STOP
mode during a journey.
It resets to zero every time the ignition is
switched on.
Lighting dimmer
Allows manual adjustment of the brightness of
the instrument panel and touch screen according
to the outside lighting.
Only works when the vehicle lamps are on
(except daytime running lamps) and in night
mode.
Two buttons


► Or, depending on equipment, press the thumbwheel on the steering wheel.
Trip reset
With LCD text or matrix instrument
panel


► When the trip is displayed, press the button on the end of the wiper control stalk for more
than two seconds.


► Or, depending on equipment, press the thumbwheel on the steering wheel for more
than two seconds.
With LCD text instrument panel


► When the trip is displayed, press the reset button in the instrument panel for more than two
seconds.
A few definitions…
Range
(miles or km)
The distance which can still be travelled with the fuel remaining in the tank (related
to the average fuel consumption over the last
few miles (kilometres) travelled).
This value may fluctuate if a change of driving style or terrain results in a
significant change in the current fuel
consumption.
Dashes are displayed when the range falls below
20 miles (30 km).
After filling with at least 5 litres of fuel, the range
is recalculated and is displayed if it exceeds 60
miles (100 km).
If dashes instead of figures continue to
be displayed when driving, contact a
CITROËN dealer or a qualified workshop.
Current fuel consumption
(mpg or l/100 km or km/l)Calculated over the last few seconds.
This function is only displayed above 20 mph (30 km/h).
Average fuel consumption
(mpg or l/100 km or km/l)Calculated since the last trip computer reset.

26
Access
document and, if possible, the label bearing the key code.
The CITROËN dealer will be able to retrieve the
key code and the transponder code required to
order a new key.
Complete unlocking /
locking of the vehicle with
the key
These procedures should be used in the
following cases:
– remote control battery flat,– remote control fault,– vehicle in an area subject to strong electromagnetic interference.
In the first case, you can also replace the remote
control battery.
Refer to the corresponding section.
In the second case, you can also reinitialise the
remote control.
Refer to the corresponding section.


► Insert the key in the door lock barrel.► Turn the key towards the front of the vehicle to unlock it, or towards the rear to lock it.
the front door handles (at the markings) to lock
the vehicle.
It is not possible to lock the vehicle if one of the
keys is left inside the vehicle.
The flashing of the direction indicators for
a few seconds signals:
– unlocking of the vehicle for versions without alarm;– deactivation of the alarm for other versions.
Deadlocking
Deadlocking renders the interior door
controls inoperative. It also deactivates
the central locking button.
The horn remains operational.
Never leave anyone inside the vehicle when it
is deadlocked.


► With the electronic key in recognition zone A, press your finger or thumb on the handle of
one of the front doors (at the markings) to lock
the vehicle.
► Within five seconds, press the front door handle again to deadlock the vehicle.
Advice
Remote control
The remote control is a sensitive, high-
frequency device; avoid handling it in your
pocket, due to the risk of unintentionally
unlocking the vehicle.
Avoid pressing the remote control buttons
while out of range of the vehicle, due to
the risk of rendering the remote control
inoperative. It would then be necessary to
reset it.
The remote control does not work when the key is in the ignition switch, even when the
ignition is switched off.
Anti-theft protection
Do not modify the electronic vehicle
immobiliser, as this might result in
malfunctions.
For vehicles with a key ignition switch,
remember to remove the key and turn the
steering wheel to engage the steering lock.
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency services to
enter the vehicle in an emergency.
As a safety precaution, remove the key from
the ignition or take the electronic key with you
when leaving the vehicle, even for a short
time.
Purchasing a second-hand vehicle
Have the key codes memorised by a
CITROËN dealer, to ensure that the keys in
your possession are the only ones able to
start the vehicle.
In order to preserve the battery in the
electronic key and the vehicle's battery:
– All of the "hands-free" functions go into extended standby after 21 days of non-use.
To restore these functions, unlock the vehicle
using the remote control and start the engine.
Electrical interference
The electronic key may not operate if
close to certain electronic devices: telephone
(switched on or on standby), laptop computer,
strong magnetic fields, etc.
Do not throw remote control batteries away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Emergency procedures
Lost keys, remote control,
electronic key
Visit a CITROËN dealer with the vehicle's
registration certificate, a personal identification

28
Access



► Switch on the ignition by pressing the "START/STOP" button.► With a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
► With an automatic gearbox, while in mode
P, depress the brake pedal.
If the fault persists after reinitialisation, contact a
CITROËN dealer or a qualified workshop without
delay.
Doors
Opening
From outside
► After unlocking the vehicle or with the Keyless Entry and Starting electronic key in the
recognition zone, pull the door handle.
From inside
► Pull the interior opening control of a door; this unlocks the vehicle completely.
Without Keyless Entry and Starting ‒ Battery type: CR2032 / 3 volts.

With Keyless Entry and Starting ‒ Battery type: CR2032 / 3 volts.

► Unclip the cover by inserting a small screwdriver in the slot and raise the cover.► Remove the discharged battery from its housing.
► Insert the new battery , observing the polarity, and clip the cover onto the housing.► Reinitialise the remote control.For more information on Reinitialising the
remote control, refer to the corresponding
section.
Reinitialising the remote
control
Following replacement of the battery or in
the event of a fault, it may be necessary to
reinitialise the remote control.
Without Keyless Entry and Starting

► Switch off the ignition.► Turn the key to position 2 (Ignition on) .► Immediately press the closed padlock button for a few seconds.
► Switch off the ignition and remove the key from the ignition switch. The remote control is now fully operational
again.
With Keyless Entry and Starting

► Insert the mechanical key (incorporated into the remote control) into the lock to open the
vehicle.


► Place the electronic key against the back-up reader on the steering column and hold it there
until the ignition is switched on.